{"id":4281,"date":"2020-12-04T01:33:57","date_gmt":"2020-12-04T09:33:57","guid":{"rendered":"https:\/\/www.storagecafe.com\/blog\/?p=4281"},"modified":"2021-09-22T23:25:42","modified_gmt":"2021-09-23T06:25:42","slug":"online-solutions-perks-help-honolulu-self-storage-navigate-new-market-challenges","status":"publish","type":"post","link":"https:\/\/www.storagecafe.com\/blog\/online-solutions-perks-help-honolulu-self-storage-navigate-new-market-challenges\/","title":{"rendered":"Online Solutions, Perks Help Honolulu Self Storage Navigate New Market Challenges"},"content":{"rendered":"<p>Honolulu is the most expensive city for self storage among the country\u2019s top 100 largest cities. The monthly street rate for a non-climate controlled, <a href=\"https:\/\/www.storagecafe.com\/storage-unit-size-guide\/10x10-storage-unit\/\" target=\"_blank\" rel=\"noopener noreferrer\">10&#215;10 storage unit<\/a> in Honolulu hovers around $276, more than double the national average for the same type of unit. According to the latest <a href=\"http:\/\/www.yardimatrix.com\/publications\/download\/file\/1152-MatrixNationalSelfStorageMonthly-November2020?signup=false\" target=\"_blank\" rel=\"noopener noreferrer\">National Self Storage Report<\/a> from Yardi Matrix, national street rates for standard 10\u00d710 storage units sit at $116 per month.<\/p>\n<p>One of the main drivers of the high self storage rates for <a href=\"https:\/\/www.storagecafe.com\/self-storage\/us\/hi\/honolulu\/\" target=\"_blank\" rel=\"noopener noreferrer\">Honolulu self storage units<\/a> is the market\u2019s low inventory of available units. Currently, the city has about 4,000 units totaling a little over 1 million square feet of rentable storage space. This translates to about 2.9 square feet per capita, significantly under the national benchmark of 7 square feet. Currently, work is underway for a new self storage facility in Honolulu that will add another 123,000 square feet of space to the local inventory.<\/p>\n<p>As the COVID-19 pandemic took its toll on the economy, the resiliency of the self storage sector was also put to the test, but it managed to push through as varied demand kept things moving. To learn more about how the sector is doing right now in Honolulu, and how it adjusted to the current situation, we talked to Devina Maharaj-Chun, operations manager at the local <a href=\"https:\/\/www.kaimukiselfstorage.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Kaimuki Self Storage<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Honolulus-self-storage-sector-held-well-during-the-pandemic\"><\/span><strong>Honolulu\u2019s self storage sector held well during the pandemic<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The self storage business was very lucrative in Honolulu during the past few months, according to Devina Maharaj-Chun. Confronted with a temporary lack of space, many people found a solution in using self storage. &#8220;In light of this crisis, families are taking in their parents, children, and others to lend a hand until normalcy returns,\u201d said Maharaj-Chun. \u201cSome of these people\u00a0have utilized self storage to save belongings and valuables. Many people are also <a href=\"https:\/\/www.yourathometeam.com\/blog\/tips-for-downsizing-after-retirement\/\" target=\"_blank\" rel=\"noopener\">downsizing<\/a> from houses to apartments or apartments to rooms. Same scenario, self storage to the rescue.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4283\" src=\"https:\/\/www.storagecafe.com\/blog\/storagecafe\/wp-content\/uploads\/sites\/44\/2020\/12\/Honolulu-self-storage.jpg\" alt=\"\" width=\"770\" height=\"515\" srcset=\"https:\/\/www.storagecafe.com\/blog\/wp-content\/uploads\/sites\/44\/2020\/12\/Honolulu-self-storage.jpg 770w, https:\/\/www.storagecafe.com\/blog\/wp-content\/uploads\/sites\/44\/2020\/12\/Honolulu-self-storage.jpg?resize=300,201 300w, https:\/\/www.storagecafe.com\/blog\/wp-content\/uploads\/sites\/44\/2020\/12\/Honolulu-self-storage.jpg?resize=768,514 768w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Special-offers-and-perks-for-customers\"><\/span><strong>Special offers and perks for customers<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Some self storage facilities have thought of ways to ease the process, and many came up with special offers to support their customers during this period. For Kaimuki Self Storage, the best sellers were prepaid rewards, where customers prepay six months and get the seventh month free. \u201cWe also offer rate lock prices and do not charge security deposit,\u201d added Maharaj-Chun. \u201cOur perks are\u00a0pickup and drop-off service, mail and package acceptance service,\u00a0shredding, donation drop-offs and selling locking devices and packing materials.\u00a0These work for us because we are motivated to cater to our customers\u2019 needs.\u201d<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The-transition-toward-online-operations-was-swift-and-successful\"><\/span><strong>The transition toward online operations was swift and successful<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The COVID-19 pandemic brought important changes to the self storage sector. In a relatively short amount of time, the industry adjusted to the new realities, as tech infrastructure was already available. Many facilities implemented new procedures to keep customers and employees safe and healthy, while customers were more than willing to use <a href=\"https:\/\/www.yardibreeze.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">online tools to rent units and pay their bills<\/a>. \u201cMajority of the tenants have switched to autopay or phone payments.\u00a0There is definitely less foot traffic,\u201d remarked Maharaj-Chun from Kaimuki Self Storage.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Big-emphasis-on-keeping-the-spaces-clean-and-disinfected\"><\/span><strong>Big emphasis on keeping the spaces clean and disinfected<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The COVID-19 pandemic has been an eye-opening experience for many operators. Maharaj-Chun and her team are keen on keeping things safe for their customers and undertake regular actions to make sure that the storage facility, the units and all the equipment inside the facility are disinfected regularly. \u201cWe are very proactive in cleanliness, disinfecting and overall sanitation of the premises, inside and outside.\u00a0Hand sanitizers are readily available for use in public areas.\u00a0Wipe-downs are carried out after each customer throughout the facility.\u00a0The dolly carts, hand trucks, wagons, sign in book\/pen\/counter area, inside office are all sanitized immediately after use.\u00a0We are constantly monitoring the camera to make sure no unsafe behavior is being demonstrated by the tenants.\u201d<\/p>\n<p>Another way the facility is minimizing risks for employees is by adjusting operating hours and being proactive about mask wearing. \u201cWe have also shortened the operating hours since there is very little foot traffic.\u00a0The employees are doing shorter shifts.\u00a0Social distance is very much a reality with markers for wait lines. Masks are mandated in our facility for everyone \u2014 visitors, tenants and employees \u2014 at all times,\u201d Maharaj-Chun added.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Honolulu is the most expensive city for self storage among the country\u2019s top 100 largest cities. The monthly street rate for a non-climate controlled, 10&#215;10 storage unit in Honolulu hovers around $276, more than double the national average for the same type of unit. According to the latest National Self Storage Report from Yardi Matrix, national street rates for standard 10\u00d710 storage units sit at $116 per month.<\/p>\n","protected":false},"author":166,"featured_media":4282,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[22,5],"tags":[],"class_list":["post-4281","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-self-storage-news","category-storage-pros-hub"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Honolulu Self Storage Sector Navigates New Market Challenges<\/title>\n<meta name=\"description\" content=\"As the COVID-19 pandemic took its toll on the economy, the self storage sector was put to the test, but it managed to push through.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.storagecafe.com\/blog\/online-solutions-perks-help-honolulu-self-storage-navigate-new-market-challenges\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Online Solutions, Perks Help Honolulu Self Storage Navigate New Market Challenges\" \/>\n<meta property=\"og:description\" content=\"As the COVID-19 pandemic took its toll on the economy, the self storage sector was put to the test, but it managed to push through.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.storagecafe.com\/blog\/online-solutions-perks-help-honolulu-self-storage-navigate-new-market-challenges\/\" \/>\n<meta property=\"og:site_name\" content=\"StorageCafe Blog - 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