Where’s Public Transportation Going Today? Major Cities Move in the Right Direction

November 7, 2019 Reading Time: 7 minutes
Home » Everything Storage

Key takeaways:

  • Public transit ridership across the US increased by 11% from 2010 to 2017, compared to a rise of 6% for car driving.
  • Some cities experienced large upswings in public transit usage during this period – San Jose leads the way with an increase of 46.7%.
  • Between 2010 and 2017, the top 10 US cities for public transit – for example Washington, DC, New York, Chicago and Philadelphia – overall saw an improvement in public transit commute times compared to car commute times of more than a minute.

Driving a car is still America’s favorite way to get to work, but public transit use has been increasing across the nation at almost twice the rate. Congestion and commute times for car riders have increased, making public transport more appealing, while also providing an environmentally and economically-friendly solution.

Increased Ridership across the US – San Jose First for Growth in Public Transit Use

There were approx. 127 million people who drove to work in 2017, a 6% increase from 2010. While Americans’ preference for driving is undeniable, recent trends indicate that public transit is gaining serious ground in America’s largest cities. In fact, more than 7.5 million commuters used public transit across the US in 2017, an 11% increase in ridership compared to 2010.

We looked at the US’s 30 largest cities and ranked them according to increases in numbers of commuters using public transport between 2010 and 2017. San Jose leads our list of these with a 46.7% increase, and Jacksonville, Nashville, Columbus and Dallas also score well, with increases of 35.8%, 26.0%, 17.3% and 14.1% respectively.

New York had the largest increase in numbers of new public transport users with 238,995, while Chicago was in a distant 2nd place with 38,902 and San Francisco was in third place with 27,345.

Greater Coverage & Shorter Commutes Take These Cities to the Top

We analyzed commute times broken down by car ridership and public transportation. In all 30 cities, commuting by car is faster than commuting by public transportation. In places like Washington, D.C. the difference is not much more than 9 minutes, while in others, such as Las Vegas and Detroit, it can be over half an hour. The cost, as a proportion of median earnings, ranges from 1.3% for Austin, TX to 3.9% for Los Angeles, CA.

Many cities have very limited public transportation, so we identified the 10 with the largest share of people who use it. We then ranked this list by combining the scores for the share of people who use public transit, the mean time to get to work, the difference in minutes between car travel and public transport, and public transport cost as a proportion of median income. This gave us an overall measure for ranking the 10 cities, as seen in the graphic below – the larger the circle the better the city is for public transport.

Washington, D.C. is at the top of our list of 10 cities. It sees 35.4% of its commuters using public transit, the second largest share in our study, and scores highest in terms of the difference between how long it takes to travel to work by car and public transportation, just 9.6 minutes. The nation’s capital has indeed often been lauded for its public transportation, and although its transit system is one the costliest in the US, because of the city’s high salaries, using it requires just 2.2% of median earnings.

On average, you need 11.1 extra minutes commute time in San Francisco if you want to use public transportation. Congestion has increased in San Francisco, attributed by some to the increased use of ride-hailing services like Uber and Lyft, and this has negatively affected both car and public transport commuters. Of the cities in our study, San Francisco has the third-highest share of people using public transit, at 34.0%. The cost of public transport here is only 1.7% of median earnings, making it the most affordable on our list of 10.

Boston is the third city in our top 10, with commuting by public transportation taking only 11.3 minutes longer than driving. It has the fourth-highest take-up of public transit in the list at 33.6%, and these commuters pay on average 2.4% of their salaries to use it. Boston’s traffic congestion is sometimes said to be the worst in the country, and in 2017 it took 10% longer to drive to work than it did in 2010, not far behind San Francisco’s 13% increase.

Seattle is in fourth place partly thanks to having the lowest average public transit commute, 37.7 minutes. Chicago lands fifth place thanks to a difference between car and public transport commutes of just 10.4 minutes. New York City, in sixth place, scores highest in terms of what proportion of commuters use public transport, 56.5%. Philadelphia, Portland, Baltimore, and Los Angeles complete the top 10.

Public Transit Increasingly Preferable in Several Large Cities

Providing public transit is an uphill struggle for most large US cities as, with a few exceptions, they experience population growth – sometimes in double digits for the period 2010-2018. This means both increasing congestion and larger outlying communities that now require transportation, and the 6% increase in car drivers on an already large number will make itself felt. Improving public transit also requires planning and legislation, which can take time.

The graphic below shows how the difference between commuting by public transportation and car has changed from 2010 to 2017. Washington made a 1.4 minute improvement, while Boston and Chicago reduced the difference in car and public transit commute times by 0.7 minutes and 2.2 minutes respectively. New York reduced its commute time difference by almost two minutes, while Philadelphia was the most successful of all, shaving 2.6 minutes of the difference. San Francisco, Seattle, Portland, Baltimore and Los Angeles have some infrastructure in place but have not managed to make public transport a more preferred option. We then weighted the scores by city population and found that the average for all these 10 top cities over this time period was an improvement of 1.07 minutes.

Why Public Transport Is Good: Health, Lifestyle & Ecology

Car ownership is part of the American way, and the convenience and comfort associated with driving to work is undeniable. However, it’s also true that there are many benefits that can be derived from good public transit. For one thing, public transit provides travel that is ten times safer than driving a car. And public transportation uses up less fuel per passenger than cars ever can, meaning cleaner air for city residents.

It can also be claimed that a good public transportation system enhances the lifestyles of its users. Driving a car in town can be fraught with stress, and it’s always worthwhile to consider avoiding this. Also, letting public transport take the strain frees you up for other activities. In a recent study about the mobility of Millennials, the APTA found that they like to work as they travel and can socialize online then as well.

Public transportation has a big part to play in the battle against the pollution of the environment, as vehicle emissions account for a sizeable amount of the nation’s greenhouse gas emissions, which are reckoned to cause global warming. The U.S. Department of Transportation states that public transit produces 95% less carbon monoxide than private vehicles and significantly lower emissions of other gases as well. In addition, prioritizing public transit over car ownership frees up land that would otherwise be used for parking.

Who & What Drives Public Transit Usage: $75K+ Earners Are the Surprise

Our study discovered some interesting statistics regarding the income brackets of public transit users: 23.3% of them earn more than $75,000 annually, and this figure represents a big increase from 17.6% in 2010. The finding chimes with a Seattle study last year which discovered that college professors and computer programmers were among those most likely to take public transportation to work—it’s possible they live and work in places with good transit connections, or they may just be better attuned to their environment.

Economics is a big factor in whether people use public transit as it is much cheaper than driving a car. The cost of gasoline doubled from 1997 to 2017 and the value of a car only depreciates, meaning that driving will always eat up money, helping to make public transportation preferable. Gas prices have been falling in the last few years, but maybe commuters got into the habit of using public transit when they were at their maximum levels.

Infrastructure improvements, different fare schemes, more vehicles, better maintenance and of course worsening congestion for car drivers all have a positive effect on ridership numbers. Seattle, in particular, has been praised for expanding its transit infrastructure, and Washington, D.C. keeps its riders happy by addressing repair issues efficiently. Meanwhile, Boston is one of the cities that have been successfully experimenting with ‘tactical transit lanes’ whereby buses can travel faster by avoiding other traffic. Regarding cost initiatives, multi-tier pricing systems can encourage ridership.

Conclusions

Clearly, where there’s a will there’s a way, and where there is already substantial public transit infrastructure in place there is more momentum. Large cities such as Washington D.C., New York, Chicago, and Philadelphia demonstrate that even with increasing populations and road congestion – not to mention the problems of getting legislation passed – public transportation can be improved and can tempt people away from driving their cars. Smaller cities are often competing to attract a talented workforce, so they would do well to learn from their larger neighbors.

Cities attract young people, and young people drive future trends, which in turn can change the attitude of city officials towards public transit. The APTA study about Millennials and mobility states that this age group prefers bus and train travel—and even cycling and walking—to driving by car, which bodes well for the future of public city transit.

It has been said that the American Dream relies on how good the nation’s public transportation is, freeing up money a family can use to invest in their aspirations and their children. Better public transit can make and shape a neighborhood and improve the character of a city. It can provide for the whole range of workers that are needed from refuse collectors to college professors, not to mention addressing environmental concerns. The US’s largest and most rider-friendly cities are showing how this can be done.

Public Transit in the 30 Most Populous US Cities

CityPopu-
lation
(M)
% of People
Using
Transit
Mean Time
to Work
(Minutes)
Transit - Car Driving (Minutes)Transit Cost:
% of Median
Earnings
Changes in RidershipChanges in Car Driving
New York City, NY8.5656.50%48.7-14.83.80%11.90%2.30%
Los Angeles, CA3.959.80%49.1-19.73.90%-3.50%8.60%
Chicago, IL2.7228.20%43.3-10.43.40%12.00%-1.10%
Houston, TX2.273.90%46.4-20.41.80%-7.20%12.80%
Phoenix, AZ1.573.30%49.5-25.42.40%3.70%8.80%
Philadelphia, PA1.5725.30%44.5-143.40%3.80%6.40%
San Antonio, TX1.463.10%51.2-28.21.50%9.40%15.60%
San Diego, CA1.394%47.2-24.32.10%10.90%10.30%
Dallas, TX1.34.20%51.9-26.73%14.10%13.30%
San Jose, CA1.024.50%56.9-292.10%46.70%14.60%
Austin, TX0.923.90%39.5-16.51.30%2.10%24.50%
Jacksonville, FL0.872%50.7-26.81.80%35.80%3.40%
San Francisco, CA0.8634%41.6-11.11.70%19.40%2.00%
Indianapolis, IN0.852%44.8-22.52.30%6.80%5.40%
Columbus, OH0.853.10%42.5-21.61.60%17.30%13.20%
Fort Worth, TX0.840.90%53.8-27.32.70%-21.30%21.90%
Charlotte, NC0.833.50%47.9-23.82.90%13.20%16.40%
Seattle, WA0.6921.40%37.7-12.52.30%35.20%6.40%
Detroit, MI0.687.60%54.3-30.32.40%-7.80%-5.30%
Denver, CO0.686.80%41.2-16.83.40%8.70%22.10%
El Paso, TX0.681.70%44.6-23.42.10%-6.00%13.40%
Washington, DC0.6735.40%37.8-9.62.20%14.10%12.50%
Boston, MA0.6733.60%39.8-11.32.40%18.30%11.90%
Memphis, TN0.651.90%44.6-23.82.10%-22.10%3.30%
Nashville, TN0.652.20%40.5-16.61.60%26.00%15.60%
Portland, OR0.6312.30%42.3-18.63.20%17.60%9.50%
Oklahoma City, OK0.630.60%47.2-27.51.60%-12.90%11.50%
Las Vegas, NV0.624.20%57.4-33.52.40%0.50%5.20%
Baltimore City, MD0.6218.20%50-22.82.30%1.00%0.90%
Louisville, KY0.623%39.1-18.11.80%-15.30%7.40%

Methodology

This research was conducted by StorageCafe, an online listings portal where people can easily find self-storage units for rent across the United States.

The purpose of this research was to provide an overview of the evolution of public transportation in the US in the last decade by looking at the top 30 largest cities by population. To make sure we compared transportation systems that are roughly similar in overall offerings, we narrowed down the list to the 10 cities that had the largest share of commuters using public transit.

The ranking of the 10 top public transportation cities was determined with the following metrics and weightings:

  • The share of people who use public transit (30%);
  • The mean time to get to work (20%);
  • The time difference between car travel and public transport (30%);
  • Public transport cost as a share of median income (20%).

In the analysis of income brackets, we used data from the last 12 months about workers aged 16 years and over.

Public transport and car data is from the U.S. Census; transport price data is from Numbeo. Most of the current data comes from 2017, though for some cities we were required to use slightly older figures.

Public transportation includes buses, streetcars, subways, railways, and ferryboats, but not taxicabs; driving to work included using a car, truck or a van and car-pooling; people who walked, cycled, rode a motorcycle or took another means of transport were not included in the statistics.

Fair Use and Distribution:

This study serves as a resource for the general public on issues of common interest and should not be regarded as investment advice. The data is true to the best of our knowledge but may change if amendments to it are made. We agree to the distribution of this content but we do require a mention in return for attribution purposes.

Related posts

How Self Storage Can Help Event Planners

By Anca Lenta | June 11, 2026

When you attend a great event, you rarely think about the choreography happening behind the curtain or after the last guest leaves. Unless, of course, you’re an event planner — an industry that has grown 8.6% per year on average over the five years between 2020 and 2025. It shows no signs of slowing down either, as small businesses and event planners continue to carve out their place across America.

Most Fun Cities In The U.S.: Miami & Orlando Rule The Fun Access Map, While Phoenix Reveals A Growing Leisure Divide

By Andrei Popa | June 10, 2026

Are Americans going out less, or just living in places that make going out harder?

Where to Donate Clothes in Houston

By Andrei Popa | June 3, 2026

If you are sorting through your closet and none of your friends and relatives need your clothes, you may be wondering where to donate clothes in Houston, TX. Luckily, the city offers plenty of convenient options for clothes donations, all rooted in a strong culture of community giving. Your simple gesture will keep wearable items in circulation, reduce waste, and may directly support someone’s health and dignity by providing weather-appropriate, clean clothing.

Smart Cleaning Schedule Tips for a More Comfortable Home

By Anca Lenta | June 3, 2026

Oftentimes we tend to think of cleaning as a single action, isolated on its own. A monotone task repeated over and over, mostly there to cut into our free time of binge-watching the latest Netflix series. But it’s far more interconnected than you might think.

Self Storage Software: 8 Benefits for Big and Small Businesses

By Andrei Popa | May 28, 2026

Self storage software is how operators turn scattered tasks, spreadsheets, and disconnected tools into one coordinated system that’s easy to run and easy to grow. It’s a digital home for everything from move‑ins to accounting, so the entire operation becomes more consistent and more profitable. But before jumping in, operators should know what self storage software delivers in practice, plus where options for smaller and larger operators fit in.

Best States for Electric Vehicles (2026): The West Leads EV Adoption, North Carolina Speeds Up

By Andrei Popa | May 27, 2026

Rising oil prices are hitting American households hard — and nowhere more than among the long-distance commuters who fled big cities during the pandemic in search of cheaper housing, only to trade rent savings for higher fuel costs. For that group — and for a growing number of cost-conscious drivers — the case for going electric has rarely been stronger.

How to Store Hats the Right Way

By Andrei Popa | May 25, 2026

Growing up is realizing that there’s a wrong and a right way to store your hats. It’s up to you whether they stay sharp or end up crumpled, discolored, and linty. Back when hats were an everyday essential and travel didn’t involve A/C, leather hat boxes were such a hit that even panettone boxes borrowed their iconic design. So let’s honor the tradition and get serious about hat storage.

How to Store Pillows Long-Term Without Ruining Them

By Maria Gatea | May 21, 2026

Pillows are one of those household items we don’t think much about until we pull one out of a closet and it smells stale, feels flat or looks oddly misshapen. Whether you’re rotating seasonal bedding, setting up a spare bedroom for guests, moving homes, or just trying to declutter, knowing how to store pillows properly makes a real difference.

How to Store Wine the Right Way for Long-Term Enjoyment

By Maria Gatea | May 20, 2026

How to store wine properly depends on what you’re storing and how long you plan to keep it. A few bottles you’ll open soon don’t require the same conditions as wine meant to age for a year or more. The good news is that proper wine storage isn’t complicated. With a few simple adjustments, you can protect flavor, balance and aging potential. Whether you’re keeping a modest collection at home or exploring specialized self storage options, understanding the basics ensures your bottles remain in good condition until you’re ready to open them.