Public Storage - 3232 Lorna Road, Birmingham, AL 35216

4.8/5 - 316 Reviews
Location:
3232 Lorna Road, Birmingham, AL 35216
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 3232 Lorna Road, Birmingham, AL 35216

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $74/mo
    8x10 Self Storage 80 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $136/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up First Floor Access
    $72 - $93/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up First Floor Access
    $47/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up First Floor Access
    $98 - $167/mo
    8x20 Self Storage 160 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $156/mo
    10x26 Vehicle 260 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $279/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $265/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    316
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    DO NOT RENT!! INFESTED WITH RATS! I noticed the company of rats in my unit September 14, 2024. Ive only had the unit since JULY 23, 2025. Ive been in my unit many times since Ive moved in and cannot believe there are rats infested within the property. They make it extremely hard to talk to anyone unless you call and pretend to be a new customer needing to rent space which is ridiculous! Its giving they knew they had rats! when i first moved it i noticed that where several other units jus open as if they were being aired out to scare away the rats for new customers/move ins. If Public Storage fails to fix this situation I will be disputing my move in charges + my first months rent & voiding the contact as they have broken it falling to provide safe & clean storage units as advertised. ... Read more
    Jordan P. - 15 September 2025
    Insulation fell in from the ceiling due to water leak. All my items got filthy and wet. Hundreds of rats droppings are literally everywhere. Rats ate up majority of my items. Hundreds of dollars in losses. Paying over $200 per month for a complete disaster not worth anything. Now I receive another email saying storage fee are increasing significantly next month. I complained about rats and water damage yet absolutely NOBODY is getting back with me. And when you are going there, employees are M.I.A., doors locked. The worst place to store anything. Edit 08/28/2025. 2 complaints has been filed with the location and 1 complaint with manager named Jordan Patterson. Time line 7 weeks ago, 2 weeks ago and today. Absolutely nothing has been done after the first complaint, where resolution was promised. Second complaint I was promised a phone call from their maintenance unit to gain an access inside and repair all necessary; noone called and no resolution again. Third complaint today was directly to their management; I was told these exact words: "Nobody will repair anything inside the unit. We are sorry for rats destroying your belongings, but there is nothing we can do. We are aware of the problem. We will not offer any remedy. You have to either move out by the end of month or we can rent you a different unit (with the same rats problem)." At this point the Public Storage is in breach of the contract. They are not providing safe and clean unit and they are fully aware of it. ... Read more
    Peter Z. - 29 August 2025
    Insulation fell in from the ceiling due to water leak. All my items got filthy and wet. Hundreds of rats droppings are literally everywhere. Rats ate up majority of my items. Hundreds of dollars in losses. Paying over $200 per month for a complete disaster not worth anything. Now I receive another email saying storage fee are increasing significantly next month. I complained about rats and water damage yet absolutely NOBODY is getting back with me. And when you are going there, employees are M.I.A., doors locked. The worst place to store anything. ... Read more
    Peter Z. - 5 August 2025
    Rat droppings was found in my unit and destroyed almost everything. My daughter just had open heart surgery and is compromised and susceptible to catching infections easily. All our clothes have rat droppings and smelled like urine. The manager contacted me and I ask for a refund and haven’t heard anything since. I filed a claimed and they stated it take within 30 days. So 30 days without a bed , tv and clothes ? Knowing you fail to keep the property rat infested free? Treat people how you want to be treated this is disgusting and unacceptable ... Read more
    Legend - 26 July 2025
    Christian C. - 9 April 2025
    my things have been in storage since the end of October of last year,maybe the beginning of November,and I didn't have a problem with them,up until now,a month ago I went to get my items,and I notice rat dropping on my furniture,and other items,today I went to the dumpster,and I notice,that they had cleaned a unit out,and I went to throw somethings away in the dumpster,I notice dead gopher rats,I mean big ones. I had addressed the issue with management,one manager told me to put a claim in,which she was really nice by the way,when I first had the issue. So I called made the claim,and all they offer me for my damages is $250 with a $100 dollar deductible,so I reached out to public storage again,got a different manager,and explain to them is this all I'm getting for the rat problems on your property. Now this manager was very rude,and she told me in so many words that it's not their problems that rats got in some of the units,so I ask her what do you mean,this is a issue of you'll. Insurance sucks,and instead of them doing something to make it right,she proceed to tell me that my rent is do,which I know that,but overlooking the issue. I did take videos and pictures of the dead rats,and the droppings,and I'm pretty sure they urinated on my furniture and items as well ... Read more
    Azariah A. - 1 April 2025
    Douglas P. - 22 February 2025
    Katrina is amazing! She was incredibly helpful with my payment issue! I would have been lost without her help and so grateful for her assistance! Katrina deserves at the very least a HUGE raise!!!! Thank you so much Katrina and my family will definitely continue using public storage because of rockstars like Katrina!!!! ... Read more
    Mark T. - 10 November 2024
    Great staff at this location!! The property manager, Katrina, made sure that she covered all of my questions and was very knowledgeable of her facility. She was very professional and made me feel like a welcome customer even before I became one. She is a fantastic representative of the company and makes me want to recommend this storage facility to all of my friends and to anyone needing a safe and well ran storage facility. ... Read more
    Donald H. - 15 October 2024

    About this facility

    Located at 3232 Lorna Road in Birmingham, AL, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. Whether you're decluttering your home, managing a move, or seeking extra space, this facility has options that cater to local residents and businesses alike.

    This facility provides drive-up access, indoor units, and first-floor access, making loading and unloading straightforward and hassle-free. The onsite manager and security cameras ensure added peace of mind, while the keyless unit access and gated entry offer convenience and security. For those in need of parking solutions, this facility also accommodates RV storage, ideal for Birmingham's outdoor enthusiasts. The roll-up doors on units further maximize storage space and accessibility.

    With contactless renting, online payment options, and moving supplies available for purchase, this Public Storage location is designed for modern convenience. It’s an excellent choice for individuals, families, and businesses seeking secure and accessible storage in the Birmingham area.

    Price comparison

    See how this facility's unit prices compare to others in Birmingham, broken down by size.

    Small $82/mo
    Location minimum Location maximum
    $6/mo $292/mo
    Medium $127/mo
    Location minimum Location maximum
    $13/mo $714/mo
    Large $272/mo
    Location minimum Location maximum
    $32/mo $1817/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    66

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    36

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 66, Bike Score®: 36

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Blue Pacific at Hoover Food Market

      Food & Drinks 0.08 miles

    • Koslin & Kahn PC

      Services 0.14 miles

    • Family Dollar

      Shopping 0.14 miles

    • PT Orthodontics

      Services 0.16 miles

    • Chevron

      Services 0.16 miles

    • Norwood Clinic

      Services 0.17 miles

    • Little Caesars

      Food & Drinks 0.19 miles

    • Walmart Neighborhood Market

      Grocery Stores 0.2 miles

    • Pollo Lucas

      Food & Drinks 0.2 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 3232 Lorna Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3232 Lorna Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3232 Lorna Road for specific restrictions and recommendations.

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