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Public Storage - 3325 North 16th Street, Phoenix, AZ 85016

Self Storage, RV Storage, Boat Storage 25 - 300 Sq. Ft.
4.7/5 - 432 Reviews
Location:
3325 North 16th Street, Phoenix, AZ 85016
All units
Small
Medium
Large
Parking
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Units Availability
Small Storage Unit
10x7.5
Self Storage
75 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$108/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$64/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$63/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$50/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$198/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$142 - $170/mo
Medium Storage Unit
10x12.5
Self Storage
125 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$151/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$158/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$113 - $149/mo
Large Storage Unit
10x30
Parking
300 Sq. Ft.
Boat Storage
Roll-Up
Drive-up Access
Outdoor Access
Parking
RV Storage
$528/mo
Large Storage Unit
10x25
Parking
250 Sq. Ft.
Boat Storage
Roll-Up
Drive-up Access
Outdoor Access
Parking
RV Storage
$459/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$192 - $202/mo

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Elevators
  • First Floor Access
  • Multi-Level Storage
  • Online Payment
  • RV Storage

What customers are saying

4.7/5 - 432 Reviews

Read some helpful reviews of Public Storage at 3325 North 16th Street, shared by real renters with genuine experiences and honest opinions.

James G. - 2 October 2025
Jasmin is a trip she literally came running down the hall way gargling bubbles the rubber snake jumps and out comes the whiskey she trifling stay in your lane HO.... Service is great up front... Motion gets a donut say, I'm hungry want an egg pouring up drank I'm non alcoholic ... Read more
Seth R. - 8 August 2025
If I could give zero stars I would. There is hardly ever a time during regular business hours that someone is in the office which is incredibly inconvenient. My gate code would not work today and my vehicle was stuck inside the facility for over 45 mins which made me late for work. Another customer let me out. No resolve from the business or their employees. I will be terminating my rental agreement today. ... Read more
shan - 13 June 2025
Avoid Public Storage if you can. My experience has been nothing but frustrating. When I first signed up and paid for a unit, no one was even present at the office during business hours to onboard me. The keypads at the facility are frequently broken, Bluetooth access rarely works, and the front gate has been disabled for weeks—everyone is forced to use the exit gate for both entering and leaving. I also received a rude phone call from an employee accusing me of staying past access hours, even though their logging system was clearly malfunctioning. I’ve tried calling the office several times during posted business hours—no answer. I’ve left voicemails with my number, but nobody ever calls back. On top of that, the pricing is deceptive. My unit was advertised at $49, but after all the hidden fees, I ended up paying over $80. Then, without warning, my rate was raised again to $97.82 just a few months later. I’ll be filing formal complaints and reaching out to corporate and the BBB. I sincerely hope Public Storage addresses these issues, but based on what I’ve seen, I wouldn’t recommend this place to anyone. ... Read more
Kris T. - 8 June 2025
I’m writing this review with deep frustration and disappointment. My experience with Public Storage has been nothing short of traumatic. I moved into my unit on December 28. Within two weeks, all of my belongings were stolen—and to this day, in April, Public Storage has done nothing to resolve the issue. Here’s what happened: due to a failure on their end, my unit number was not properly updated in their system. As a result, it appeared in their records as vacant when it absolutely was not. When I discovered this and questioned it, they initially claimed the unit had been auctioned. But after I filed a police report, it turned out that my unit had actually been broken into and robbed. I lost everything. Since then, I’ve made countless attempts to get in contact with Public Storage. I’ve reached out to their employees, managers, and even attempted to escalate things to their vice presidents. I was told many of those individuals no longer work there. No one has stepped up to take responsibility or offer a clear resolution. The communication from their side completely stopped in February. To make things worse, the insurance I purchased for my unit is now invalid because it was tied to the wrong unit number—another mistake on Public Storage’s part. So not only did I lose everything, but now I’m left with no compensation, no answers, and no support. This experience has been devastating. Public Storage failed to protect my belongings, failed to take accountability for their administrative error, and failed to support me after their negligence cost me everything. I would never recommend them to anyone. If you’re considering storing your personal belongings here, please think twice. One mistake from their system—and you could lose everything with no one willing to help you. ... Read more
Jasmin - 30 April 2025
Sam and Angie were so helpful, made it easy as pie and had me in and out without a hitch. I tried several other storage places in the area and every one had difficulties even getting someone to the door much less having the ability to help me quickly. I appreciate these two ladies and the service. Highly recommend! Thank you ... Read more
Sherry D. - 8 April 2025
We always aim to leave honest and constructive reviews. Our client was fully packed and waiting with our movers, ready to move out of her unit—but unfortunately, we were unable to access the facility. Although the hours listed online state they open at 6:00 AM, it is now 7:41 AM and no one is here to assist. This type of inconvenience can be incredibly stressful, especially for clients who have scheduled labor services and made financial sacrifices to ensure a smooth move. Situations like this not only delay the process but also add unnecessary pressure to an already demanding day. We hope the facility can improve communication and access for early-morning movers and customers. ... Read more
Couple’s M. - 4 April 2025
They will double your rent in a year. This company is a sham. Get you in the door then double your rent. Interesting that current customers pay double what a new customer does. Please don't rent here, find a company that values it's customers. ... Read more
Scott B. - 3 April 2025
TL;DR: Not enough carts — makes everything a hassle. The location itself is clean, the staff is polite, and they have decent prices on the units — but they only have two carts. This is a huge hassle, as the carts are kept in the office and you need to check one out with your driver's license every time you want to use it. Want to come in after hours and use a cart? Good luck. Show up and there are three other people at the location who also need a cart? Have fun waiting. The lack of carts adds a whole new layer of inconvenience that I’ve never had to deal with at other storage units. How can this problem be solved? Here's a crazy idea: buy more carts! Yes, they’re expensive. Yes, people might steal them. Yes, they’ll eventually break. It’s called the cost of doing business. If I own a restaurant and customers keep stealing ramekins or condiments from the tables, I don’t just lock the rest up, refuse to buy more, and tell my customers it’s their fault — I buy more and eat the loss, because that is the cost of doing business. This company posted record profits recently and had a yearly revenue of $4.5 billion… don’t tell us you can’t buy more carts. To the staff member that I know is going to respond to this: You and your team are all great people and I'm sure it's a hassle for you as well to stop what you're doing to go check out a cart for a customer. Put some pressure on your company and get them to do the right thing, because they very clearly don't care and are fine with dumping the extra work and the extra hassle on the employees. ... Read more
Kevin J. - 30 March 2025
Debra was really nice on helping me pay my bill that was due, but not letting me because i was an existing life storage customer, and since public storage took over i had agreements that needed to be signed. She was very patient and helped up in a timely manner. Very sweet Lady. ... Read more
Jennifer W. - 6 December 2024

Overview

Located at 3325 North 16th Street, Phoenix, AZ 85016, this Public Storage facility offers storage units in small, medium, and large sizes to fit a variety of needs. With options like roll-up doors and climate-controlled units, this facility is ideal for protecting temperature-sensitive items from the desert heat common in Phoenix. The facility also provides elevator access and first-floor units, making it convenient for customers to move their belongings, whether they’re storing furniture, seasonal items, or business inventory.

This facility is equipped with standout features such as indoor access, drive-up access, and multi-level storage, ensuring customers can find a configuration that works best for them. For added peace of mind, there are security cameras throughout, as well as an onsite manager monitoring the property. Additionally, this location supports RV storage, which is especially helpful for Phoenix residents needing extra space for recreational vehicles. The option for contactless renting and online payment adds to the convenience, while moving supplies are available at the onsite retail shop.

With its range of amenities and strategic location near central Phoenix, this facility is an excellent choice for individuals, families, and businesses looking for secure, flexible storage solutions.

Storage units in nearby cities

Want to see how Phoenix, AZ, compares to other places? There are plenty of great options nearby. Paradise Valley, AZ, 8 miles away, has 1 self storage facility with rents starting from $74/month. Or you could drive to Sun City, AZ, just 14 miles distant to find other options, where the cheapest units in the 4 facilities there can be rented for $52/month. In El Mirage, AZ, just 15 miles away, there are 3 facilities available, offering rents as low as $11/month. Further out, Tolleson, AZ (16 miles away), and Avondale, AZ (20 miles away), have 2 and 12 facilities, with minimum rents of $22 and $15, respectively.

Storage units in Paradise Valley, AZ Within a 8-mile radius
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Storage units in Sun City, AZ Within a 14-mile radius
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Storage units in El Mirage, AZ Within a 15-mile radius
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Storage units in Tolleson, AZ Within a 16-mile radius
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Storage units in Avondale, AZ Within a 20-mile radius
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Storage units in Gold Canyon, AZ Within a 49-mile radius
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Storage units in Wickenburg, AZ Within a 50-mile radius
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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Tucson, AZ and Mesa, AZ, starting from $8 and $11, respectively. Even more storage is available and with low starting rents, in Gilbert, AZ ($14), Chandler, AZ ($10) and Glendale, AZ ($13).

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Browse storage units in all Arizona cities.

Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 3325 North 16th Street has to offer. These amenities include Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Elevators, First Floor Access, Multi-Level Storage, Online Payment and RV Storage. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by Public Storage - 3325 North 16th Street can satisfy all of your storage needs. Different sizes here range from 25 to 300 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by Public Storage - 3325 North 16th Street come at a variety of prices, starting from $50 per month for typically smaller units. However, larger spaces can set you back up to $528 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!