Storage Solutions - 3201 West Thomas Road, Phoenix, AZ 85017

4.8/5 - 187 Reviews
Location:
3201 West Thomas Road, Phoenix, AZ 85017
Office hours:
  • Mon-Sun: 9 a.m. - 6 p.m.

Storage Solutions - 3201 West Thomas Road, Phoenix, AZ 85017

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    First Floor Access
    $69/mo
    7x10 Self Storage 70 Sq. Ft.
    First Floor Access
    $49/mo
    6x7 Self Storage 42 Sq. Ft.
    First Floor Access
    $19/mo
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $29/mo
    10x15 Self Storage 150 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $137/mo
    10x10 Self Storage 100 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $129/mo
    10x24 Self Storage 240 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $234/mo
    10x20 Self Storage 200 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $199/mo
    No units are currently available.

    Amenities & features

    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    187
    Number of reviews

    Read some helpful reviews of Storage Solutions, shared by real renters with genuine experiences and honest opinions.

    ????? Had a really good experience with Thomas Road Storage Solutions. LaCona Brown was super helpful from the start and made the whole process easy. She answered all my questions, helped me find the right unit, and made everything quick and straightforward. The facility is clean, well-kept, and feels secure, which gave me peace of mind knowing my stuff was being stored there. It’s clear that the property is well managed and that customer service is a priority. These days it’s hard to find businesses that are both professional and genuinely friendly, but that’s exactly what I found here. If you’re looking for storage in the Phoenix area, I’d definitely recommend Thomas Road Storage Solutions. ... Read more
    Quentin D. - 7 June 2026
    Curtis M. - 22 April 2026
    What a happy helping bunch of very kind people who run this place! This is the storage for you! Never had a problem and the manager will work with you every time. She just wants you to pay your rent. Clean place good security. Happy customer. ... Read more
    Tom I. - 21 April 2026
    Ray M. - 6 March 2026
    If you need to get a storage unit right away, don't even waste your time with any other place because the other places will charge you an admin fee, a lease fee, a lock fee, a cleaning fee, a trash fee and on and on. You can't get in the door with out a100 bucks!!! It's ridiculous the manager here will have you in and out in less than 15 minutes AND you only give her 20 bucks!!!!! Period. That's it, go unload to your unit. But you gotta talk to Lacona and sign with her. I seriously doubt you can find a place that treats you more fair because I called all over. And get this, she lives here so your unit is safe. ... Read more
    Dave W. - 6 February 2026
    After all the places I called especially public storage and all them others, they made everything so hard and expensive and difficult and Lacona at Storage Solutions so easy and affordable and quick and she is so nice and friendly and upfront and this is where you need to go. I couldn't be happier. Trust me. This is where you need to be. Thank you Lacona. ... Read more
    Dave W. - 13 January 2026
    LaCona, the front desk manager is very helpful. She truly cares about making a great experience out of a hard choice to have to pay for storage space. I recommend this location to everyone that’s needing to pay for storage space. ... Read more
    Francisco - 6 October 2025
    I have fell on hardship times therefore having late payments and I've been fortunate that they are willing to wait for my payment plus late fees of course but it's to be expected and fair Thank you for your patience God Bless ?? ... Read more
    yvonne p. - 3 October 2025
    Veronica - 2 October 2025
    Susie C. - 29 August 2025
    Deborah D. - 22 April 2025
    Hello Storage Solutions I'm Jeremy I have had a unit at the storage location for longer than a year and I have to say this has been the best experience I've ever had when it comes to storage units. First off I would love to speak about the management here. Ms.Lacona Brown has over exceeded expectations. She has been nothing but great to me. She is kind. As long as you communicate with her she is willing to help if she can. The upkeeping of the property is really nice and clean. I have noticed as time has been passing from the last owners that ran the place. Since she has been here I haven't had not one complaint. She is very helpful to the customers. I have been in that office waiting for my turn to pay my storage unit bill, And just seeing how she handles the customers as they come through the door they are smiling when they realize she is here to give them the best service.Not only Ms.lacona being the amazing person and manager. The team that is behind her is very polite and helpful as well. They are very communicative. And to be honest this is the kind of storage unit this place needed to be long time ago so I'm pretty sure that the community is happy to have them around. Thank you so much. I am beyond a happy customer. ... Read more
    Greg T. - 20 December 2024
    We're so grateful for the incredible support and service we've received from Storage Solutions, especially from our dedicated manager, LaCona. Their team has been instrumental in helping us streamline our operations and maximize our storage space. LaCona's expertise and willingness to go the extra mile have made a significant difference for our company. We highly recommend Storage Solutions to any business in need of reliable and efficient storage solutions. Thank you again, LaCona and the entire Storage Solutions team, for your outstanding. ... Read more
    Chuck C. - 5 December 2024
    We couldn’t be more impressed with the outstanding service we received at Storage Solutions. Lacona Brown, the manager, went above and beyond to support our business needs. From the moment we walked in, Lacona took the time to truly understand our requirements and provided us with the perfect storage solution to keep our operations running smoothly. Lacona’s professionalism, attentiveness, and willingness to help were nothing short of remarkable. She made the entire process seamless and stress-free, and her commitment to customer service is unmatched. Thanks to Lacona and the team, we’ve been able to focus more on growing our business, knowing that our storage needs are in the best hands. We highly recommend Storage Solutions to anyone looking for a reliable, customer-focused storage provider. Lacona Brown is a true asset to this company! ... Read more
    Michael C. - 5 December 2024
    I called about 25 places and ran into a reoccurring problem with all of these storage businesses. That issue was customer service. I am not high maintenance and was in a slight hurry so I had no interest in boring anyone with a load of unnecessary questions, yet I kept getting met with the feeling I was not a priority which is worrisome when you are looking for a service to protect your important stuff while basically paying rent on them every month. LaCona who is the manager or maybe owner? was so helpful. She was able to help me with everything I needed and was so personable. Would definitely recommend. ... Read more
    Derek T. - 10 October 2024
    I love the remodel office! It is so much more personal. I love that there are chairs in the waiting area. I have bad knees and need to sit. The office is more modern. LaCona is a very nice Manager. Thank you. ... Read more
    Stephanie H. - 17 September 2024

    About this facility

    This Storage Solutions facility, located at 3201 West Thomas Road in bustling Phoenix, AZ, offers small, medium, and large units to fit a variety of storage needs. Situated in a city known for its warm desert climate and frequent moves, this facility’s convenient features make it an excellent choice for both residents and business owners looking for extra space.

    The property includes drive-up access and first-floor access, ensuring hassle-free loading and unloading. For those with vehicles, the facility provides ample parking as well as dedicated RV storage, ideal for adventurers needing a secure spot for their recreational vehicles. Safety is a top priority here, with the presence of security cameras and an onsite manager offering added peace of mind. Access is controlled via a secure gate, ensuring only authorized individuals can enter.

    To make your storage experience even smoother, this facility offers online payment options, accepts credit cards, and sells retail moving supplies. For those in need of transportation help, truck rentals are also available. This Storage Solutions facility is perfect for anyone in Phoenix seeking secure, accessible, and flexible storage options.

    Price comparison

    See how this facility's unit prices compare to others in Phoenix, broken down by size.

    Small $42/mo
    Location minimum Location maximum
    $13/mo $286/mo
    Medium $133/mo
    Location minimum Location maximum
    $35/mo $431/mo
    Large $217/mo
    Location minimum Location maximum
    $55/mo $1411/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    48

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    42

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 48, Transit Score®: 42, Bike Score®: 47

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Kings Subs

      Food & Drinks 0.19 miles

    • Burger Shoppe

      Food & Drinks 0.27 miles

    • Mariscos El Malecón

      Food & Drinks 0.28 miles

    • West Thomas Road and North 35th Avenue

      Transportation 0.3 miles

    • UPS Customer Center

      Services 0.3 miles

    • North 35th Avenue and West Thomas Road

      Transportation 0.34 miles

    • United Parcel Service PHX Hub

      Services 0.35 miles

    • Valero

      Services 0.35 miles

    • Valero

      Grocery Stores 0.36 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 3201 West Thomas Road is accessible during regular access hours, typically Mon-Sun: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Solutions - 3201 West Thomas Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3201 West Thomas Road for specific restrictions and recommendations.

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