Extra Space Storage - 3858 Old Sunbeam Road, Jacksonville, FL 32257

4.8/5 - 300 Reviews
Location:
3858 Old Sunbeam Road, Jacksonville, FL 32257
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 3858 Old Sunbeam Road, Jacksonville, FL 32257

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $95/mo
    5x10 Self Storage 50 Sq. Ft.
    $49/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $55/mo
    15x10 Self Storage 150 Sq. Ft.
    $155/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $368/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $270/mo
    10x10 Self Storage 100 Sq. Ft.
    $107/mo
    40x10 Self Storage 400 Sq. Ft.
    $564/mo
    30x10 Self Storage 300 Sq. Ft.
    $457/mo
    20x20 Self Storage 400 Sq. Ft.
    $564/mo
    20x10 Self Storage 200 Sq. Ft.
    $339/mo
    10x35 Self Storage 350 Sq. Ft.
    Climate-Controlled
    $542/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $481/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $423/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $368/mo
    10x20 Self Storage 200 Sq. Ft.
    $339/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $339/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    300
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Joann at my Jacksonville extra space storage @ 3858 old sunbeam road is always very helpful and pleasant to work with on any questions or concerns I’ve had. Turnaround time is quick! I highly recommend this location and staff ... Read more
    nouri z. - 8 April 2026
    Lisa E. - 9 March 2026
    Joann is EXCEPTIONAL at her job! I reserved earlier today online and hours later, she called asking if I had any questions. When I arrived and didn't know where my unit was, she met me outside with the cart and provided excellent, spot on directions to it. Her kindness, knowledge and willingness to provide above and beyond immeasurable quality is unmatched. Thank you sincerely Joann and Extraspace Storage. ... Read more
    Tawana “. - 27 February 2026
    Excellent service from start to finish! The facility is clean, secure, and well organized. What really stood out was the amazing customer service, Joann and Jose were super nice, welcoming, and very helpful. They went above and beyond to make sure everything was clear and easy. I truly appreciate their kindness and professionalism. Highly recommend! ... Read more
    Luciana B. - 12 February 2026
    Jason T. - 3 February 2026
    Ive had 3 PRICE INCREASES over about 2 years. This resulted in almost double our original rate!!! We were great customers with auto pay every month, never late, never a problem. Our storage went from right around $90 up to $164!!!!!!!! ABSOLUTELY RIDICULOUS HOW THEY CAN DO THIS TO PEOPLE! We found a new unit in St. John’s County that is the exact same size and we are now paying $74! ... Read more
    Valerie J. - 27 September 2025
    When life blind-sided me, Joann saved the day!! I accidentally got a unit in the wrong side of town and not only did she fix it, she got me easily and quickly set up at the right location. It was a hot day and the cold waters she brought my help and I was the cherry on top. Go see Joann if you want life to be easy ?? ... Read more
    Mia P. - 26 September 2025
    Maher G. - 26 September 2025
    Jennifer T. - 1 September 2025
    Travis was remarkable!!!!!! Very attentive and professional! Definitely a people person and has great customer service skills!! Joann has always been REMARKABLE with such great customer service! Anytime I’ve needed her to help with my units she’s always gone over and beyond to assist. For example, when the elevator was down or when the gate code didn’t work… she always helped me come up with a solution or resolved the issue. She’s always smiling and does things in order. Thomas was also super pleasant and extremely mannerable. Again, just as Joann, he was professional and willing to go over and beyond to assist me. He followed up and kept his word. We need more people like them. Tiffany is also very sweet! Give them all a raise! Lol However, Jamie (the manager at the Southpoint location) has been mean and very unprofessional for YEARS of me renting which is why after 4 years I’ve decided to move all 4 to 5 of my units. In fact, since day one of me meeting her. My mom also witnessed her actions and didn’t like it. She’s always been in a rush, never greets me, and is never willing to assist me. It’s never a pleasure speaking with her, greeting her, or asking for assistance. I work in a field where I provide services in the areas of homelessness, substance abuse, domestic violence, child welfare and keeping families together and in all of my years in the helping and being in a caring field have I ever treated anyone how she’s treated me. I really hope she learns to provide better customer service to her customers. I know she gets good review’s but that’s because she ask for reviews as soon as she moves someone in to a unit. I mean what better time to fake being nice? If people really got to know her they wouldn’t be so happy to give good reviews. Signed happy but not so happy customer!! ... Read more
    Shena - 7 August 2025
    Needed a space suddenly and ExtraSpace was able to meet our needs quickly. When we were at the space we were met by Joann Gain, the manager, who welcomed us and answered all our questions. When we thought we would pass out from the heat of the day Joann surprised us with ice cold waters! Wonderful experience with Joann and feel very safe with regards to the facility. ... Read more
    Lisa L. - 17 July 2025
    Amazing storage facility! Clean! Great layout! Reasonably priced! Great location! It's tucked away, but also very convenient! They have an app that opens the gate for you and I think that is just the coolest thing! Joann is beyond amazing - she's so sweet, down to earth, and considerate! Very informative and extremely helpful. When I checked into my unit, the last 2 indoor units the size/location I reserved had just been rented the day before. She worked with me to get the second best unit, she put me on a list for when the original unit I wanted becomes available, and she talked me through how to get a discounted price. Also, I didn't lock my storage unit properly the first day I moved in and she let me know right away, and even offered to help me remedy it if I wasn't available to correct it myself. While I am not too thrilled about having to put some of my stuff back in storage (I was storage unit free for a year!) I feel so blessed that I came across this location. Well worth the money (which like I said before, is affordable) and you couldn't pay me to change locations. Thank you, Joann! She even gave me a hand crocheted duck for my Jeep and that speaks volumes to the type of person running this Extra Space Storage! Would give it more than 5 stars if I could! ... Read more
    Jessica O. - 20 June 2025
    My name is Greg and I want to let everyone know that Connie was awesome to speak with today. She has made me feel that Extra Space Storage really cares about their clients. How refreshing! My company may try to lure her away one day and work for us. ... Read more
    Andrew L. - 8 May 2025
    Lakeesha F. - 29 March 2025
    Jacob S. - 26 February 2025
    Clean, secure and Joann is always there if you need assistance. She's the best! Joann and the other lady who's name I didn't get, sorry, they return your call immediately if unavailable at the time. Be nice if we could rate all businesses like this. ... Read more
    Charles K. - 16 February 2025
    This Extra Space Storage unit is clean and is a safe environment for loading and unloading. The staff especially shines bright at this facility. I had an issue with my lock and Joan, without hesitation, put on her cape and came to the rescue. I thank her for all of her help. Job well done ?? ... Read more
    Jason - 10 February 2025
    Rented a unit here for 12 months and overall was very happy with the property. Never had an issue with water leaks or bugs/pests. Joann was always very helpful anytime I had questions or needed something. ... Read more
    Brad S. - 3 February 2025

    About this facility

    Located at 3858 Old Sunbeam Road in Jacksonville, FL, this Extra Space Storage facility offers a variety of unit sizes, including small, medium, and large options, to accommodate a wide range of storage needs. Whether you're storing a few household items or need space for larger belongings, there’s a unit here to suit you.

    This facility stands out by offering climate-controlled units, a must-have for preserving items in Jacksonville’s humid and warm climate. Accessibility is made easy with features like drive-up access and indoor units, ensuring convenience for loading and unloading. For those needing vehicle storage, parking is available on-site, and the facility is well-monitored with security cameras and an onsite manager to ensure the safety of your belongings.

    Additional conveniences include contactless renting, online payment options, and the availability of moving supplies in the retail shop. Plus, truck rentals make moving in and out a breeze. This facility is ideal for residents and businesses in Jacksonville looking for secure, hassle-free storage with modern amenities.

    Price comparison

    See how this facility's unit prices compare to others in Jacksonville, broken down by size.

    Small $66/mo
    Location minimum Location maximum
    $18/mo $259/mo
    Medium $225/mo
    Location minimum Location maximum
    $45/mo $368/mo
    Large $442/mo
    Location minimum Location maximum
    $65/mo $1499/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    68

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    27

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    58

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 68, Transit Score®: 27, Bike Score®: 58

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Pep Boys

      Services 0.08 miles

    • Peeple’s Appliance

      Shopping 0.09 miles

    • Daily’s

      Grocery Stores 0.09 miles

    • Shell

      Services 0.1 miles

    • Crash Champions

      Services 0.11 miles

    • Midas

      Services 0.11 miles

    • Dunkin'

      Food & Drinks 0.12 miles

    • CVS Pharmacy

      Shopping 0.13 miles

    • Jacksonville Fitness Academy

      Recreation & Entertainment 0.13 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3858 Old Sunbeam Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 3858 Old Sunbeam Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3858 Old Sunbeam Road for specific restrictions and recommendations.

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