Extra Space Storage - 8483 New Kings Road, Jacksonville, FL 32219

4.8/5 - 218 Reviews
Location:
8483 New Kings Road, Jacksonville, FL 32219
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 8483 New Kings Road, Jacksonville, FL 32219

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $100/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $126/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $100/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $51/mo
    16x10 Self Storage 160 Sq. Ft.
    Climate-Controlled
    $197/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $181/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $181/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $168/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $359/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $217/mo
    12x30 Vehicle 360 Sq. Ft.
    Parking RV Storage
    $78/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Parking
    $65/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $359/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $321/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $217/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Contactless Renting
    • Security Camera
    • Gate
    • Unstaffed Location
    • Kiosk Available
    • Parking
    • Keyless Unit Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    218
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    I am doing this review in behalf of Miss Eileen because I had a situation and when I called over there, she was the one I spoke with, and she Was customer friendly and she dealt with my situation well, I don’t have words even to explain I would introduce anybody to her. She understand her job and she executed accordingly. God bless her and keep her I hope she keep up the good work and continue to do what you’re doing,, coming from Derrick. ... Read more
    Omar B. - 9 July 2026
    Had such a great experience thanks to Eileen! She was incredibly warm, welcoming, and genuinely helpful from start to finish. It’s rare to come across someone who makes the whole process feel so easy and stress-free. Eileen went above and beyond to answer questions and make sure everything was taken care of. Truly wonderful service—highly recommend! ... Read more
    Lucinda F. - 20 April 2026
    The customer service at the location off New kings rd, is awesome. They are always ready to help and answer any questions I may have. From inquiring about storage to moving out, it has been an amazing experience. ?? will definitely use them again if needed in the future. Eileen assisted me with my move out. Thank you!! ... Read more
    Rose C. - 11 April 2026
    My experience with Extra Space Storage was absolutely beautiful and seamless. Everything was explained in detail about everything. Mary and Eileen are wonderful. They're customer service skills are excellent. ... Read more
    Michael S. - 25 February 2026
    Ms. Mary is absolutely amazing. She is friendly professional and extremely helpful. From start to finish she made the entire storage process smooth and stress free. I love the updates and it truly feels more secure. Her kindness and willingness to help really stood out. Highly recommend this location because of her excellent customer service. ... Read more
    RaQuise L. - 9 January 2026
    Mary W. is absolutely the best when it comes to customer service! She took the time to personally reach out to me, and every issue I had was quickly addressed and resolved. She truly went above and beyond, customer service like this is rare these days. I highly recommend this storage facility. I hadn’t been to my unit in a while, but after speaking with Mary I made a trip in to my unit, I noticed how much Extra Space Storage has improved, from the cleanliness to the overall operations. You can tell she really care about her customers. Thank you Mary! ... Read more
    April D. - 30 October 2025
    I was very pleased with this storage facility when it was under the previous ownership. The location was convenient, the service was good, and my rent for a 5x10 unit was $67. Since the new ownership took over, my rent was suddenly raised to $135—more than double. When I called to ask why, I was told I had been getting a “half off” rate, which is simply not true. My original lease with StoreEase clearly shows that $67 was the standard rate, not a special discount. After complaining, the associate offered to reduce it to $106, but that is still far too high. Unfortunately, I’m sure I'll be moving my things to another nearby facility that offers more reasonable pricing. Thank goodness it's mostly Christmas stuff so it's easy to switch. I suggest going elsewhere if considering Extra Space. This is the only place I've ever used that has increased their rates by such an extreme amount. The other downside is they don't have a single trash can to throw out a simple piece of trash, nor can you access the bathrooms so you can at the least, wash your hands. ... Read more
    April D. - 3 October 2025
    Extra space stepped up the game when they took over this place. The transition wasn't seamless but that's to be expected. It was painless, I had a life changing event that wouldn't allow me to stay with extra space, the "other half" didn't keep up her end of the deal and put me in a bind in a hurry (nothing new from her) nonetheless, Mary W. Worked with me within her limits and together, we got everything resolved, and THAT was seamless.... thank you Mary W. for being such a kind, caring, and compassionate person. I hope that Extra Space values your commitment and the professionalism you bring to their company, they struck GOLD when they employed you and I hope they value that and treat you well. GOD bless you! Forever grateful, ~ Tim B. ... Read more
    Timothy B. - 2 October 2025
    Excellent location always Clean and easy to access your unit. I had a small issue but Mary W went over and beyond to help me resolve. Will definitely use this location in the future and also recommend to others!! ... Read more
    Tip W. - 23 September 2025
    Pernell - 30 August 2025
    I thoroughly enjoyed my unit at extra space storage. What i enjoyed most was the size and cleanliness of they unit as well as the electronic/app friendly functions of it. No locks to buy. No keys to carry and get security. Someone was always available if i needed anything. The only reason I'm not giving a 5 start review is for the gradual increasing of cost. I understand the cost of living is going up but I couldn't continue to stay rent with the prices. ... Read more
    Kalvina H. - 23 August 2025
    Mr. Daryl is so funny. He reminds me of my uncle. His Assistant Ms. Mary is amazing. They both make you feel like family. They are very professional and very supportive of your needs. I will always recommend them for anyone who needs storage space. Thank you guys so much you both have been amazing. ... Read more
    LaToya J. - 5 August 2025
    allie b. - 5 August 2025
    I had such a wonderful experience with Mr. Darryl and the team! I was pleasantly surprised in the best way possible! It was so nice to see friendly faces instead of just automated screens like before. Even though I’m moving out after two years, I’d definitely return for my storage needs in the future! ... Read more
    tamara s. - 22 June 2025
    Daryl was very helpful and a funny guy. He took the time to show me the units to ensure I got the right size then he made sure I downloaded the app and everything was working properly with the app before I left by walking me through entering the facility and opening my unit with the keyless function. Even though he was being pulled in several directions at once, Daryl was handling it with ease. ... Read more
    Shima - 11 June 2025
    The entire purpose of renting a unit here was for the 24 hr access. They changed that with no notice. I also had a leak in my climate controlled unit. I haven’t been able to swap units since I haven’t been in town. So who knows what is ruined. Very disappointing. ... Read more
    Teia T. - 9 January 2025
    I absolutely love this place! I loved how easy it was to lease my unit. When you walk in, a virtual screen comes on and you speak with a live manager. 3 different size units are displayed so you can get an idea of what size you need. It's climate controlled and I found it was pretty comfortable compared to other climate controlled storages. I am pleased with the price. My last storage unit was not climate controlled and I found rats had been in the unit and chewed on my husband's golf bag, there was rat droppings on everything so I had to clean everything. My unit had also increased $40 over 3 years. I'm glad they built this as it's a quarter of a mile from my house as opposed to 4 miles. This place is accessible 24 hours a day which is also nice. They have little carts to tote your stuff. I wish they were a little bigger but they did what I needed. I'm just concerned with the small size that they might "disappear". There are restrooms but I'm not sure if they are available to customers because they had a keypad. I needed to wash my hands. I know they are locked for obvious reasons. Overall, I really love this place. On a side note: I accidentally left my storage door not just unlocked but wide open, when I came back the next day, I was glad to see nothing was touched. Oops! ... Read more
    April D. - 2 November 2024
    Giving them two stars because of customer service. I called in to change my payment date before it was due which wasn't a problem. A few days before the new payment was set to be made. I start getting text messages from a lady named Vera. Telling me that I have an outstanding balance that needs to be payed. I start texting back asking what she's talking about I've changed payment date. No one ever mentioned charging me an extra fee or anything when I changed my payment date. I tried to explain that to her and arrogantly she responds do you think we're just going to give you free time to store your belongings. It's not my job to inform myself of your policies that's garbage. You're not the only storage facility in town and I'll move my belongings if something like this happens again! ... Read more
    Jewlz C. - 17 October 2024
    There is dog poop and pee all over the inside of the facility. It’s hot and humid inside. There is a lady sleeping on a mattress in the corner behind the security camera. There is a family living at the facility. The facility doesn’t have security cameras in all the spots they need to. The doors to the facility don’t close all the way. They need to put signs on the doors that say keep closed at all times. That way people stop leaving the doors propped open all the time even when they are inside organizing their storage unit for an hour with the door still open. This place has potential if it could be properly managed. ... Read more
    Beverly - 7 August 2024
    First time customer & I'm impressed. Easy online rental process (like super easy), all the prices are extremely transparent, very inexpensive compared to what i was previously paying. The entire process was seamless, I really like being able to use an app to access my unit so no more fumbling with keys! The entire building appeared very clean and secure, very happy so far. ... Read more
    Cheyanne H. - 30 May 2024

    About this facility

    Located at 8483 New Kings Road in Jacksonville, FL, this Extra Space Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate your storage needs. With climate-controlled units, this facility is an excellent choice for protecting your belongings from Jacksonville's warm, humid climate, which can be tough on sensitive items like furniture, electronics, and documents.

    This facility is equipped with modern features to enhance convenience and security. Enjoy the flexibility of 24-hour access and keyless unit access, making visits simple and secure. For added peace of mind, the property is monitored by security cameras, and parking options, including RV storage, are available for those with larger vehicles or recreational needs. The indoor access ensures your items are shielded from the elements while moving them in or out.

    With extra conveniences like contactless renting, online payment, and a kiosk available on-site, this unstaffed location is ideal for individuals looking for a hassle-free and secure storage experience. For those in Jacksonville, this facility stands out with its modern amenities and customer-focused approach.

    Price comparison

    See how this facility's unit prices compare to others in Jacksonville, broken down by size.

    Small $94/mo
    Location minimum Location maximum
    $18/mo $259/mo
    Medium $182/mo
    Location minimum Location maximum
    $45/mo $368/mo
    Large $231/mo
    Location minimum Location maximum
    $65/mo $1499/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    11

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    16

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    31

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 11, Transit Score®: 16, Bike Score®: 31

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Shakir Economy Motel

      Services 0.54 miles

    • DQ Grill & Chill

      Food & Drinks 0.77 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 8483 New Kings Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 8483 New Kings Road, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 8483 New Kings Road for specific restrictions and recommendations.

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