Midgard Self Storage - 9119 Merrill Road, Jacksonville, FL 32225

4.6/5 - 306 Reviews
Location:
9119 Merrill Road, Jacksonville, FL 32225
Office hours:
  • Mon-Sat: 9 a.m. - 8 p.m.
  • Sun: 9 a.m. - 6 p.m.

Midgard Self Storage - 9119 Merrill Road, Jacksonville, FL 32225

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled First Floor Access
    $108 - $154/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $110 - $148/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled First Floor Access
    $208/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $118/mo
    7x7 Self Storage 49 Sq. Ft.
    Climate-Controlled
    $110/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $110/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $68 - $79/mo
    4x4 Self Storage 16 Sq. Ft.
    Climate-Controlled First Floor Access Locker
    $44/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $172 - $238/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled First Floor Access
    $153 - $218/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $115 - $171/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $397/mo
    15x17 Self Storage 255 Sq. Ft.
    Climate-Controlled
    $460/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage First Floor Access Parking
    $141/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Drive-up Access First Floor Access
    $578/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Drive-up Access First Floor Access
    $465/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $328/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Kiosk Available
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    306
    Number of reviews

    Read some helpful reviews of Midgard Self Storage, shared by real renters with genuine experiences and honest opinions.

    John was very helpful and professional while having a great conversation. He is knowledgeable about the business and very helpful and very kind. Thank you so much, John. Also, they take great care of protecting our units there. Very clean and safe. Thank you ?? for all your help. ... Read more
    Jeri W. - 1 May 2026
    As I received a letter from Midgard storage..... I decided to call customer service for clarity. I spoke to a representative by the name of Amanda who was extremely professional very caring and eager to help keep my business. When it comes to customer service we all have experience the below satisfactory representative. Amanda was amazing and made all the difference in my understanding customer service versus another dollar for the company with no concern for customer interest. Great job Amanda your company should view you as a valued asset. ... Read more
    Stacey L. - 17 April 2026
    Star V. - 5 March 2026
    Carmen R. - 14 February 2026
    Donna was the CS rep. She gets a 10 out 10. If it went to 20, I would give her 20. I have been with midguard for a few years. Your operations and CS has always been great. Your recent innovations with the telavideo has greatly improved an already wonderful operation. All the best, Gary Frank ... Read more
    Gary I. - 29 January 2026
    Darian was just outstanding in every way. Mid Guard is always top notch. The experience is completely virtual. She was very cordial and professional. She quickly took care of my U-Haul return and got me on my way. But I didn’t know at the time that I locked my cell phone in the truck and placed the key in the drop box. I went back in and told her my situation. She didn’t miss a beat and quickly got me into the truck and my phone back. Many people focus on the negative but it’s always good to recognize exceptional customer service. 5 stars ... Read more
    Elena R. - 20 January 2026
    Clean, convenient and cool in the summer while warm in the winter. You might get a different manager digitally every time you enter the lobby but the same man is seemingly always physically there on site somewhere always doing something. The UHAUL rental was a bit bit of a hassle. I thought when I reserved it, it would be good to go the day I arrived. I was mistaken as the paperwork took an hour at best, probably more. Everything is electronic pay so don't think you can purchase anything on the walls inside or in the parking lot with cash. Although cash is generally thought of as long, here it has been dethroned. So, besides being on the curve with video, audio and monetary technology; their 24 hr access and vehicle drive thru also add to the convenience here. Just note: if you enter the drive thru, which is necessary to access the climate controlled storage therein; you will NOT be able to go out the back bay door (which is exit only). Unlike the entrance, the exit is either scale or magnet triggered to open. But no worries! There is a people size door to the left of the entrance bay (POV: inside facing blue bay door) which is always unlocked and the hallway on the other side has 2 more people doors you can use from there. Also, there is a button ground level to the left of the bay door under the control motor (I only recently discovered this). Inside the drive thru hallway, every double door with an access panel beside it where you "think" you have to type your access code to enter. This is a falisy, as none of the double access doors to any of the entrances inside to enter the different areas are magnetically sealed. To me, this just adds to the convenience of the place! Finally, if you made it this far, I would like to give a shout out to Jewel who was most excellent in her assistance and knowledge on the phone (and via text) when I called to reserve my unit! ... Read more
    Dustin R. - 24 December 2025
    I am visually impaired so when I call the automated system I cannot type my debit card in fast enough so I always have to call the store for them to help me. Today I had the pleasure of speaking to Lee, Abby, Amaris and Tracy last time and they were wonderfu l inside and out and very understanding. I believe they deserves a raise they were above and beyond what I expected. I'm glad you had people working like that for you. They are truly a walking angel so give them praise for standing tall for your company. Thank You for reading. ... Read more
    Marcella S. - 3 October 2025
    Jasmine C. - 29 September 2025
    My experience was different. I spoke to a person via satellite tv. Kesha was knowledgeable and kind. She was patient and considerate of my concerns. She helped reward me for being a longtime, autopay customer. She's the reason I'm still with Midgard ... Read more
    Tamar W. - 3 September 2025
    Everything was made easy walk right in and and used The virtual The girl Jessica that helped me was very knowledgeable. Very friendly. She made it very easy to get my storage unit. showed me how to go with the map what I needed to do and what to expect excellent service ... Read more
    Edna M. - 26 July 2025
    Our storage specialist Darian and the property manager were both helpful in setting up our storage unit and answering any of our questions. Made the process super simple and straightforward. Would recommend if you are in need of storing needs. ... Read more
    Demetrius M. - 26 July 2025
    I went in to Midgard Self Storage expecting to find someone to help me but instead there was this large screen. Then this young lady pops up on the screen and began to give be one of the best customer service experiences I ever had, even though one of the systems were down so I could not get everything I needed taken care of. She informed me of the who, what, when, where, and how of the situation, completed my reservation, and answered all my questions with grace. I left satisfied with the experience and with tasks marked off my to do list. Thank you, Jewels! ... Read more
    Kylie H. - 17 June 2025
    The office was very clean and smelled great. The virtual manager was great to work with. She was very professional in her work. Said she was from Georgia. Amazing… will be back to rent throughout the year. ... Read more
    Charity W. - 11 June 2025
    Christopher J. - 19 April 2025
    Worst customer service we have ever experienced. There is no on-site manager, and internet is down at the kiosks, so there is no virtual manager either. We need to pay our bill which we cannot do online. ... Read more
    Dina B. - 31 March 2025
    This is my first time renting a storage unit Brad was absolutely wonderful he took his time to explain everything in detail to me and my daughter I was very pleased. The storage units are nice and clean. Brad is a great representation of midgard storage thank you so much Brad for your time attention and your patience with an old lady. ... Read more
    Deborah C. - 19 February 2025
    I am visually impaired so when I call the automated system I cannot type my debit card in fast enough so I always have to call the store for them to help me. Today I had the pleasure of speaking to Amaris and she was wonderful inside and out and very understanding. I believe she deserves a raise he was above and beyond what I expected. I'm glad you had people working like that for you. She is truly a walking angel so give her praise for standing tall for your company. Thank You for reading. ... Read more
    Marcella S. - 16 January 2025
    The customer service I received from Ms Jewels at Midguard storage on Merrill Road was outstanding. She went above and beyond to be helpful, kind, and courteous over the two days she assisted me. Thank you, Ms Jewels -your kindness truly makes a difference. ... Read more
    Sylvia A. - 18 December 2024
    I was in need of a Uhaul at the last minute, and everywhere I called did not have one for me. I spoke with Kesha, and she gave me the best customer service experience. Kesha was very professional and helpful. Keisha made this experience less stressful for me. Thank you, Kesha. Hats off to you!!!?????????????????????????????????????? ... Read more
    Leveta M. - 26 October 2024

    About this facility

    Located at 9119 Merrill Road in Jacksonville, FL, this Midgard Self Storage facility offers a wide range of options to meet your storage needs. With small, medium, and large units, the facility accommodates everything from a few seasonal items to the contents of an entire home. The availability of climate-controlled units ensures that sensitive belongings are protected from Jacksonville's humid and hot conditions, which is especially important for items like electronics, wooden furniture, and documents.

    This facility provides convenient features such as drive-up access and first-floor access, making loading and unloading as smooth as possible. For added flexibility, choose from indoor units or utilize the available parking for vehicles. With security cameras and an onsite manager, you can trust your belongings are in good hands. The facility also offers a kiosk available for quick transactions, and you can manage your account via online payment.

    For those on the move, this location includes retail supplies and truck rentals, simplifying the entire moving or storage process. Whether you're relocating, decluttering, or need extra space, this Midgard Self Storage facility is an excellent choice for secure, accessible, and versatile storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Jacksonville, broken down by size.

    Small $110/mo
    Location minimum Location maximum
    $18/mo $259/mo
    Medium $147/mo
    Location minimum Location maximum
    $45/mo $368/mo
    Large $395/mo
    Location minimum Location maximum
    $65/mo $1499/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    51

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    23

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    55

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 51, Transit Score®: 23, Bike Score®: 55

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Hardee's

      Food & Drinks 0.13 miles

    • Burger King

      Food & Drinks 0.17 miles

    • Speedway

      Services 0.18 miles

    • Golden Corral

      Food & Drinks 0.21 miles

    • Popeyes

      Food & Drinks 0.25 miles

    • Publix

      Grocery Stores 0.25 miles

    • Candlewood Suites Jacksonville East Merril Road

      Services 0.3 miles

    • WoodSpring Suites Jacksonville I-295 East

      Services 0.43 miles

    • RaceTrac

      Services 0.67 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9119 Merrill Road is accessible during regular access hours, typically Mon-Sat: 9 a.m. - 8 p.m., Sun: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Midgard Self Storage - 9119 Merrill Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9119 Merrill Road for specific restrictions and recommendations.

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