Public Storage - 2115 Monroe Drive NE, Atlanta, GA 30324

4.5/5 - 601 Reviews
Location:
2115 Monroe Drive NE, Atlanta, GA 30324
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2115 Monroe Drive NE, Atlanta, GA 30324

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $98/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $93/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $100/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $83/mo
    5x7.5 Self Storage 38 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $82/mo
    5x7.5 Self Storage 38 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $73/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $74/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $60/mo
    13x10 Self Storage 130 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $148/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $229/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $188 - $196/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $125/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $114/mo
    9x17 Self Storage 153 Sq. Ft.
    $102/mo
    10x35 Self Storage 350 Sq. Ft.
    $172/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $418/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $406/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $273/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $332/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $297/mo
    10x20 Self Storage 200 Sq. Ft.
    $151/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $147/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.5/5
    Average rating
    601
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Generally I love using this company, but this is the worst customer service from any Public Storage location I've ever used. The manager literally NEVER answers the phone. Out of the 20x I've tried calling over several weeks, trying to speak with someone about making payments or asking questions about my unit, I've had the phone answered ONE time. No other PS location has ever been this terrible at communication and I will NOT be storing here in the future. ... Read more
    Kyliee D. - 3 June 2026
    EDITED REVIEW 2/19/2026: I wanted to update my previous concern. After I reached out, the team responded immediately and helped resolve the issue. The manager on duty was kind, professional, and very helpful in locating my belongings and ensuring everything was handled properly. It appears I was caught in the crosshairs of a management transition, which likely caused the earlier communication issues. Once staff became aware of the situation, they stepped in quickly and even waived fees to make things right. I truly appreciate the prompt assistance and professionalism shown. Thank you for turning a stressful moment into a positive experience. _______________________________________________________________ Hi — I moved out today (1/20/2026) and realized afterward that I accidentally left a matching set of suitcases at the side entrance door nearest the ramp. I tried calling the facility, but it appears the phone system requires an active account number to route to answering service and my account appears to be disconnected even though it’s paid through the end of the month. I also stopped by around 2 PM, but the office was locked and no staff were present. I left a voicemail and am hoping someone can please check whether the suitcases were moved to a lost-and-found or secured area. I’m happy to come by tomorrow if they’re still there. Thank you — I’d really appreciate the assistance. ... Read more
    Diamond N. - 20 February 2026
    My five star review is specifically(and only) for Whitney. Whitney has been an incredible customer service representative of Public Storage. I’ve had so many issues with this company, but each time I talk to her, she resolved and de-escalated every issue. I’m super grateful to have moved out of my unit and I can only credit Whitney for assisting me with this. If it weren’t for Whitney this would be a completely different review for Public Storage. The ONE thing that Public Storage did great with is hiring her and I hope she gets a raise! Five star service Whitney thank you so much. ... Read more
    Maya F. - 4 February 2026
    Darrius was amazing helping me transfer from one unit to another. He suggested/picked the new unit to match my current lock. AND also transferred me to a unit a few doors down. Process was easy and simple. I appreciate his help everytime I come to my storage. ... Read more
    Janae G. - 27 September 2025
    Team members were great, but very dumb company policy that if the elevator breaks down there's no way to get to your stuff on the second floor. Elevator down and a crowd of angry people who can't get to their stuff or have their units open and need to get back to it. Huge disaster, won't be using Public Storage in the long run. ... Read more
    Mitchell S. - 26 July 2025
    Went to grab a few things out of the unit and ended up getting trapped in the parking lot for hours. I was leaving right at closing time and had to use the back elevator, even though it’s further from my unit, because the front ones have been down for months. I would not have been trapped and had to call 911 since there is no after hours/emergency phone number to call if the elevators were working properly. ... Read more
    Mychaela B. - 19 July 2025
    Horrible Experience - Public Storage Monroe Dr., Atlanta We've had consistently negative experiences at the Public Storage on Monroe Dr. in Atlanta during our last two visits, and frankly, it's unacceptable. Most recently, on June 13, 2025, we arrived with a large moving truck around 5:45 PM, well within the advertised access hours (which state access until 9 PM). To our dismay, all three garage doors designed for unloading moving trucks were closed and padlocked. This forced us to park our large vehicle in the general parking lot and manually transport every single item up a ramp. This added significant physical strain, stress, and complexity to our unload. It not only impacted our crew but also increased the frustration and disappointment for our customer, who was already dealing with the inherent stresses of moving. This kind of oversight and lack of accessibility, especially during advertised access hours, is incredibly disruptive to moving companies and, by extension, to our clients. A strong word of caution to fellow movers: Please, do yourselves and your customers a favor and call ahead or have someone confirm the availability of the loading dock doors before you arrive at this specific Public Storage location. You don't want to encounter the same avoidable issues we did. ... Read more
    Grab A. - 17 June 2025
    Brandon W. - 1 April 2025
    If you care about your stuff, do not put it here! They will let people break into your storage from the top of your unit in broad daylight and won’t tell you. They will just act like it never happened. There are people with storage units broken into right now who don’t even know their stuff is gone. After talking to others, I found out this happens often. I feel like it’s an inside job because of how frequently this happens. When I asked for the camera info, it happen 3pm on a Sunday. And no one saw anything????? After all my stuff was stolen, all they offered me was a $50 credit—like that even comes close to what I lost. If you’re thinking about renting here, don’t. Your belongings are not safe ... Read more
    Shamya M. - 1 April 2025
    So who I am assuming is the store manager Darius? Is completely and undeservedly rude even on the phone when he answers it. I just had to get off the phone before I lost my mouth. Not quite sure what makes him so unhappy or if he needs to switch jobs but it needs to happen. And about four people that I know that have done business with this location and we're thinking of doing business with this location have changed their minds since encounters like this it's sad let's please do better. Good customer service is what keeps you paid. ... Read more
    R T. - 27 January 2025
    Darrius was amazing! Customer service unmatched. I needed a larger storage than I had anticipated and he made that transfer of service seamless while remaining kind and extremely professional. Thank you again, Darrius. ... Read more
    Ryann G. - 24 December 2024
    i would pay attention to the most recent reviews with new management to understand how bad this Public storage location has gotten. they incentivize people to write these reviews upon move in at beginning of renting period before the see how bad it is. The photos I posted is a typical day at public storage- here you see people desperately trying to get into their storage unit but are locked out because of the malfunctioning gate that never works. I could understand if it malfunctioning and they responded quickly but they don’t ever answer their phone or go to the office. It will take them 24 hours or 2 days to respond. people use storage units for work and they are locked out at least 3 times a week. if not locked out, the gate is left wide open for people to come in and break into cars and loot everything in site-see the attached photos of the shattered windshield and glass. The management does not care and does not take any responsibility. They even will raise the price on you while they negligently mismanage the property and never have a solution for this ongoing security gate problem. ... Read more
    tonyd d. - 4 November 2024

    About this facility

    Located at 2115 Monroe Drive NE, Atlanta, GA 30324, this Public Storage facility offers a variety of unit sizes to meet the needs of residents and businesses in the area. With small, medium, and large units available, it accommodates anything from a few extra boxes to the contents of a home or office. This facility features swing and roll-up doors, providing practical entry options, and it includes climate-controlled units to help protect your belongings from Atlanta's humid summers and fluctuating temperatures.

    This facility is designed for convenience with indoor access, elevators, and first-floor access for easy loading and unloading, especially if you’re moving larger items. For vehicle storage, the property offers parking and RV storage, making it ideal for those needing extra space for their cars or recreational vehicles. Modern security cameras and an onsite manager provide peace of mind, while contactless renting and online payment options streamline the process for busy customers.

    With moving supplies available for purchase and a centralized location near residential neighborhoods and businesses, this Public Storage facility is an excellent choice for those seeking secure, user-friendly storage solutions in Atlanta.

    Price comparison

    See how this facility's unit prices compare to others in Atlanta, broken down by size.

    Small $83/mo
    Location minimum Location maximum
    $13/mo $387/mo
    Medium $151/mo
    Location minimum Location maximum
    $45/mo $624/mo
    Large $275/mo
    Location minimum Location maximum
    $86/mo $1100/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    64

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    31

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    24

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 64, Transit Score®: 31, Bike Score®: 24

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Definition6 Interactive Marketing

      Grocery Stores 0.02 miles

    • Capital City Realty

      Grocery Stores 0.03 miles

    • Public Storage

      Grocery Stores 0.03 miles

    • Cirque - Daiquiri Bar & Grill

      Food & Drinks 0.09 miles

    • Atlanta Fire Rescue Department - Fire Station 29

      Services 0.13 miles

    • Shell

      Services 0.13 miles

    • Atlanta Fire Rescue - Station 29

      Services 0.13 miles

    • Chevron

      Services 0.16 miles

    • BP

      Services 0.19 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2115 Monroe Drive NE is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2115 Monroe Drive NE, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2115 Monroe Drive NE for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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