Extra Space Storage - 5366 North Northwest Hwy, Chicago, IL 60630

4.9/5 - 922 Reviews
Location:
5366 North Northwest Hwy, Chicago, IL 60630
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 5366 North Northwest Hwy, Chicago, IL 60630

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $136/mo
    15x3 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $95/mo
    13x5 Self Storage 65 Sq. Ft.
    Elevator Access
    $99/mo
    10x5 Self Storage 50 Sq. Ft.
    $147/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $101/mo
    10x5 Self Storage 50 Sq. Ft.
    Elevator Access
    $87/mo
    9x10 Self Storage 90 Sq. Ft.
    Elevator Access
    $136/mo
    8x10 Self Storage 80 Sq. Ft.
    $191/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $144/mo
    7x8 Self Storage 56 Sq. Ft.
    $148/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $230/mo
    5x15 Self Storage 75 Sq. Ft.
    $181/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $136/mo
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access
    $114/mo
    5x12 Self Storage 60 Sq. Ft.
    Elevator Access
    $92/mo
    5x10 Self Storage 50 Sq. Ft.
    $147/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $101/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access
    $87/mo
    5x8 Self Storage 40 Sq. Ft.
    $120/mo
    5x7 Self Storage 35 Sq. Ft.
    Elevator Access
    $69/mo
    5x5 Self Storage 25 Sq. Ft.
    $86/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $66/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access
    $56/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled
    $109/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $54/mo
    15x10 Self Storage 150 Sq. Ft.
    $427/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $235/mo
    15x10 Self Storage 150 Sq. Ft.
    Elevator Access
    $188/mo
    10x15 Self Storage 150 Sq. Ft.
    $354 - $468/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $354/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $235/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access
    $188/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $194/mo
    10x10 Self Storage 100 Sq. Ft.
    $293/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $230/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $172/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access
    $145/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $194/mo
    7x15 Self Storage 105 Sq. Ft.
    Climate-Controlled Elevator
    $177/mo
    20x20 Self Storage 400 Sq. Ft.
    Elevator Access
    $428/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $324/mo
    20x10 Self Storage 200 Sq. Ft.
    Elevator Access
    $228/mo
    15x30 Self Storage 450 Sq. Ft.
    $1,145/mo
    15x25 Self Storage 375 Sq. Ft.
    $653 - $1,019/mo
    15x20 Self Storage 300 Sq. Ft.
    $851 - $890/mo
    15x20 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $480/mo
    15x20 Self Storage 300 Sq. Ft.
    Elevator Access
    $326/mo
    15x15 Self Storage 225 Sq. Ft.
    Climate-Controlled
    $499/mo
    15x15 Self Storage 225 Sq. Ft.
    $499/mo
    15x15 Self Storage 225 Sq. Ft.
    Climate-Controlled Elevator
    $361/mo
    12x25 Self Storage 300 Sq. Ft.
    $890/mo
    10x30 Self Storage 300 Sq. Ft.
    $851 - $890/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $559/mo
    10x30 Self Storage 300 Sq. Ft.
    Elevator Access
    $326/mo
    10x25 Self Storage 250 Sq. Ft.
    $544 - $741/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $544/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $400/mo
    10x25 Self Storage 250 Sq. Ft.
    Elevator Access
    $278/mo
    10x20 Self Storage 200 Sq. Ft.
    $569 - $624/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $416/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $324/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access
    $228/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    922
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Johnny is amazing I had a issue with a leaking pipe into my storage and he is so helpful he fixed the problem right away within a week. He is new management and address my concerns promptly. Thank you ?? you saved my items from being destroyed ... Read more
    Monette S. - 12 June 2026
    This place is a gem. The customer service is excellent, and the facility is clean, well-lit, and has everything you could need from a self-storage unit. I had a great experience today, especially thanks to Johnny. He’s truly an asset to the company. Friendly, resourceful, and genuinely willing to go the extra mile to help. Highly recommend! ... Read more
    Joshua J. - 2 May 2026
    Lisa and Soshe made my Saturday absolutely shine! I know it might sound unusual to say a storage facility is my favorite place, but Extra Space Storage on Northwest Highway has completely earned that title — and my visit this past Saturday is the reason why. I came in needing to expand my storage unit, which can sometimes feel like a logistical headache. But Lisa and Soshe turned the whole experience into something I genuinely didn't want to end. They were efficient, knowledgeable, and made the entire process feel completely effortless. Not a single moment of confusion or waiting around — just two incredibly capable people who clearly take pride in what they do. What really stood out was how pleasant they made everything feel. Their energy was warm and welcoming from the moment I walked in. They answered every question I had, helped me figure out exactly what I needed, and did it all with smiles that made the whole morning feel like a joy rather than a chore. Lisa and Soshe, you two are genuinely the best. You didn't just help me increase my storage capacity — you gave me one of the most unexpectedly wonderful Saturdays I've had in a long time. If you're looking for storage in Chicago, don't hesitate. Come here, ask for Lisa or Soshe, and prepare to be delighted. ?? ... Read more
    Rob C. - 7 March 2026
    Lisa was the light at the end of the tunnel for me in the midst of a stressful situation. She was extremely kind and helpful. I love knowing that if I need her for any issues related to my storage needs that she will be there to address any of my concerns. I’m looking forward to moving in and continuing to work with her! ... Read more
    Caitlin M. - 28 February 2026
    I've rented at different storage units around Chicago for a number of years and they are mostly the same. However, at this place I am on the third floor and they did not finish the floors so it is just unfinished concrete which gets dusty and will get dust on your clothes when moving stuff and the stuff in the storage unit. I've never seen this before. Another issue is they keep their temperature lower than most other places, at least on the third floor. I would recommend renting at any other storage facility. ... Read more
    Patricio A. - 28 February 2026
    Lisa was very helpful as she walked me through my storage options. She found me a great deal on a 10x15 climate controlled unit close to the elevator so that the movers would have easy access. She answered all my questions. I would highly recommend working with Extra Space Storage — their customer service is always on point! ... Read more
    Gabriela M. - 13 February 2026
    This company is extremely misleading. I rented a unit at $69/mo and paid 4 mo up front to lock in that price. To my surprise, I received notice that my rate would then nearly double to $122/mo! I called to ask about this and I learned only then that it was month to month—something slipped into the contract and not at all clear up front. They offered me another chance to pay up front for a block of months at only a slightly raised rate, but I have no confidence the rate will not be raised again as they only do month to month and will not offer any sort of lease. And all this while they are now renting the same size unit I have for only $43 and $48/mo. It’s clear their business model is to lure you in with a good rate and then once you have your stuff all in there, they will jack up the rate a crazy amount and hope you accept it or get tired trying to fight it. On top of that, the place is not clean, contrary to what others have noted. It’s a dusty concrete storage facility. The storage units are flimsy metal walls and doors for cubicles with an open grate on the top for a ceiling. The restroom has also been locked (despite saying it’d be open during their hours of operation) and the drinking fountain turned off every time I’ve visited. Overall, I’ve been very unhappy with my experience and encourage you to look elsewhere. ... Read more
    Ryan T. - 16 November 2025
    I was on the fence & ready to sign with one of two other competitor facilities the day I stopped here to help make my final decision. Lisa was the manager working that day. I really didn’t think this location would be as convenient as the others. While Lisa took me around and showed me a few options that fit my needs, she shared the really cool history of this property with me. Ironically, it made me feel much better as my initial concerns of “antiquated” facility were changed to an appreciation of the perfect use of this building. Needless to say, I unexpectedly chose to sign here. All these places have their pros & cons but Lisa took the time in answering my many questions & won me over. It’s been a couple weeks now into my move in & whenever I do see her, she’s making her rounds with her maintenance cart & they just got done waxing all the concrete floors. It may be an older space but she maintains it well & cares about the business. Overall I’m very pleased so far ... Read more
    V K. - 17 September 2025
    Lisa was so wonderful to work with! Had to call whilst on the road and she was an absolute delight with quick answers to all my questions. With Lisa’s knowledge it took mere minutes after I arrived to transfer my unit to something that better suited my needs. ... Read more
    Stella S. - 3 August 2025
    5 Stars Today, my wife and I had the pleasure of meeting and working with Lisa at Extra Space Storage. From the moment we arrived, Lisa was incredibly personable, knowledgeable, and professional. She took her time walking us through the pricing and all the facility details, making sure we understood everything clearly. The entire process was smooth and seamless, thanks to her attention to detail and excellent customer service. The facility itself was spotless and very well organized. I highly recommend this Extra Space Storage location — and if you can, work with Lisa. She truly made a difference in our experience! ... Read more
    ariance h. - 14 June 2025
    This is the cleanest and storage facility in Jefferson Park! I couldn't believe how well maintained the property is; and the people who work here really do care! The staff are very friendly and accommodating and worked hard to make sure everything went smoothly, even when I was confused about the rental process online. They made sure I knew everything I need to know to make the whole process smooth as could be! ... Read more
    Patrick A. - 18 April 2025
    Gabe - 3 March 2025
    The ladies who work at this facility are very helpful. They will answer your questions honestly and help with unanswered website questions/problems. They make coming here a positive experience! The facility is kept very clean, with no garbage strewn about, which is always a plus. ... Read more
    Claudette G. - 5 February 2025
    Had such a great experience with Extra Space Storage in Chicago! The building is super clean, modern, and really convenient. It’s easy to get it in and out, and the whole space feels secure and well-maintained. But what really sets the place apart is the amazing staff. Lisa has been so helpful every time I’ve interacted with her, always ready with a smile and willing to assist with anything I need. It’s really refreshing to have such great service! Highly recommend this location if you’re looking for a great storage option in the area. ... Read more
    Cathy V. - 14 January 2025
    Lisa was amazing! Very helpful in facilitating a transfer to a smaller unit from a larger unit that I no longer needed. She found a new unit on the same floor close to the old one and I was able to complete the paperwork and the move everything in about an hour! Thanks Lisa!! ... Read more
    Anthony K. - 4 January 2025
    A well deserved 5?'s. Extra Space Storage comes thru with competitive pricing & a clean, maintained and secure facility. A+ customer service from Lisa, She welcomed me in with a smile & "Hello", answered all my questions and helped me get the right size unit for my storage needs. Great experience with Extra Space Storage and Lisa. THANKS! ... Read more
    Mike R. - 16 November 2024

    About this facility

    This Extra Space Storage facility at 5366 North Northwest Hwy in Chicago offers a variety of unit sizes, including small, medium, and large, ensuring flexibility for both personal and business storage needs. With climate-controlled units, your belongings are protected from Chicago's fluctuating temperatures and humidity, making it ideal for sensitive items like electronics, documents, and furniture.

    Designed with convenience in mind, this facility features drive-up access for easy loading and unloading, as well as indoor access with elevators for units in the multi-level building. Around-the-clock 24-hour access ensures flexibility for your schedule, while the gated property, security cameras, and an onsite manager provide peace of mind. For those needing parking solutions, the facility accommodates vehicle storage as well.

    Extra touches, like contactless renting, online payment options, and available truck rentals, make this facility especially user-friendly. With its combination of modern amenities and accessibility, it’s an excellent choice for residents and businesses in Chicago’s Jefferson Park neighborhood.

    Price comparison

    See how this facility's unit prices compare to others in Chicago, broken down by size.

    Small $117/mo
    Location minimum Location maximum
    $13/mo $483/mo
    Medium $242/mo
    Location minimum Location maximum
    $32/mo $972/mo
    Large $510/mo
    Location minimum Location maximum
    $76/mo $3462/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    73

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    64

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    79

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 73, Transit Score®: 64, Bike Score®: 79

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Northwest Hwy & Menard

      Transportation 0.04 miles

    • Northwest Hwy & Monitor

      Transportation 0.06 miles

    • Northwest Hwy & Marmora

      Transportation 0.13 miles

    • Northwest Chicago Dental

      Services 0.16 miles

    • Milwaukee & Manila

      Transportation 0.17 miles

    • Medical Dental Clinic

      Services 0.17 miles

    • Zachary's

      Food & Drinks 0.17 miles

    • Gladstone Park Laundromat

      Shopping 0.17 miles

    • Dr. Bronislaw J. Orawiec, MD

      Services 0.18 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5366 North Northwest Hwy offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 5366 North Northwest Hwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5366 North Northwest Hwy for specific restrictions and recommendations.

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