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Public Storage - 2638 North Pulaski Road, Chicago, IL 60639

Self Storage
4.7/5 - 723 Reviews
Location:
2638 North Pulaski Road, Chicago, IL 60639
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment
  • RV Storage

What customers are saying

4.7/5 - 723 Reviews

Read some helpful reviews of Public Storage at 2638 North Pulaski Road, shared by real renters with genuine experiences and honest opinions.

I had an excellent experience thanks to Betty, the property manager. From the moment we spoke, she was professional, knowledgeable, and genuinely attentive. She listened carefully to my concerns, provided clear and thorough explanations, and made the entire process smooth and stress-free. What stood out most was her patience and willingness to go the extra mile to ensure everything was handled properly. It’s rare to receive this level of customer service over the phone, and Betty truly exceeded my expectations. I’m very grateful for her assistance and highly recommend this location because of her outstanding support. ... Read more
Vicky B. - 17 February 2026
Oscar D. - 4 February 2026
I would like to start by saying that the young lady was such a huge help with my father and receiving information on storing items. Very detailed and patient. Workers are on property doing some work and the allocation she needed to get to was a car parked infront I witnessed her professionalism as well as respect didn’t want to have my father walking long distance. Safe to my father will be returning. Thank you Bettie ... Read more
Marchello S. - 24 December 2025
I recently had the pleasure of working with Betty at the Public Storage on 2638 N Pulaski, and I want to share how impressed I was with the level of professionalism and patience she showed throughout the entire process. Office was beyond crowded as she remained professional at all times. From the moment I walked in, I was greeted in a friendly and respectful manner. She took the time to really listen to my questions and concerns, and they explained everything clearly without ever making me feel rushed. What stood out to me most was how calm and professional Betty remained, even when people were rude and rushing. Her patience made what could have been a stressful experience feel easy and manageable. I could tell genuinely cared about providing great customer service, not just rushing to complete a transaction. I would highly recommend Public Storage at 2638 N Pulaski to anyone looking for storage. Thank you for making this process smooth and stress-free! ... Read more
Bryan B. - 1 October 2025
I had a conversation with Betty, the property manager, who was extremely helpful and promptly returned my phone call! She also provided assistance with my move-out process to avoid incurring additional fees. If you require any help, I highly recommend reaching out to her! I will certainly suggest this location if you are seeking a more convenient experience. ... Read more
Midwest G. - 3 September 2025
This was my first time using a storage unit and it could not have gone better. Check in was so simple, the unit was nice and clean and I had zero doubts my belongings were safe and secure. I had two small questions that were answered in 5 minutes or less. If I ever need a storage unit again, it’s Public Storage all the way. ... Read more
Jordan B. - 24 August 2025
Maria O. - 6 August 2025
I was cautious of using Public Storage but these guys are fantastic. Brittany, the front office employee, was EXTREMELY helpful in getting us a larger unit after we had arrived. On a 1-5 scale, I'd give her a 7. She was wildly kind, helpful, and accommodating after we had a long day of moving. Very easy check-in with Public Storage app and the unit itself was well-kept. Very easy to drive directly up with our truck and unload. Cannot recommend this location enough ... Read more
Gillen - 12 June 2025
Look, our company made the mistake of booking a unit here without first confirming that they accepted delivery of packages. They do not. (Liability reasons. Completely understandable. Our mistake.) However, when I came by mid day to wait for the delivery truck to try to make the delivery *again* (first day was refused ofc), the clerk noticed me and my vehicle, and notified me before refusing the packages. For whatever reason, we couldn't change our delivery address with this carrier. We still don't know why. So this clerk saved us so much time and headache simply by caring enough to get my attention and ensure we had our packages delivered so I could lock them away safely in our unit. Really spacious units btw. Solid security. If you're looking for simple, accessible, secure storage in this neighborhood, or even further tbh, I'd grab a unit. Thanks again to the service desk rep!! ???????????????? ... Read more
Jerad G. - 23 April 2025
When my husband and I bought a home in the then-totally-unfamiliar area of Logan Square/Avondale, we quickly learnt there simply wasn’t enough storage space in our new house… so we were thrilled to find a Public Storage just blocks away. What’s more — they offered us a unit to which we could simply drive up, load/offload without scary stairs and dimly lighted corridors. We just drive right up to our ground floor unit, snag what we need, store what we don’t, and away we go! Everything worked wonderfully for years. Then one day I missed a phone call from their office, saying our credit card hadn’t cleared for that month. And since I’d missed the call (I am, admittedly, terrible at checking my voicemails!), it wasn’t until a full MONTH later that I finally heard the news that our Amex hadn’t accepted the payment for the PS bill. Naturally, I completely melted down in panic. Wtf was wrong??? (????? the expiration date on our card had… y’know… expired! And we’d never thought to call and update the account with Public Storage. Ugh! So dumb on our part!) But when I phoned their office, I spoke with the most wonderful, kind, friendly, funny, patient, and understanding young woman called Brittany. Brittany calmed me down, assured me that all of our belongings were NOT about to wind up on one of those reality shows about people who ruthlessly bid on abandoned lockers, and told me that plenty of their customers experience the “expired card” issue and that I’d be just fine; all I had to do was pop round the office and bring my paperwork (card on file) up to date. Brittany was so sweet to me I can’t begin to describe how well she settled my rattled nerves, even made me laugh when I was about to cry! Brittany is so professional yet personable, knowledgable but not condescending, and sweet but NOT fake. I wish absolutely everyone who works in customer service were more like the awesome miss Brittany! You can tell a great deal about a company by the people they hire — especially when the staff is small and sometimes even a skeleton crew, like this PS location. They clearly don’t bring just *anyone* on board; they choose their customer service staff carefully… and I can so totally see why they chose miss Brittany. She’s the absolute pinnacle of who you’d want representing your business. Thank you so much for your support, service, understanding, and friendliness, beautful miss Brittany! We were thinking of changing locations because this PS location just doesn’t have hours of operation that meet our needs sometimes. But knowing that Brittany *genuinely* cared about us enough to make reminder phone calls and stay so calm and compassionate — we won’t be going anywhere! Thank you so so SO so much for helping us through this mess, sweet sister Brittany! You’re the best! With gratitude, Mr & Mrs Patrick Kennedy LoganDale, Chicago ... Read more
Punk R. - 17 April 2025
I chose this place because of prior reviews, and now I have the chance to leave one of my own. I rented a storage unit, but my plans changed and I had to cancel. Demarié personally called to tell me my balance was overdue (my fault) and I told him I needed to cancel. They could have demanded I paid the overdue balance, but instead Demarié helped me cancel FREE OF CHARGE. Great customer service. ... Read more
Lalo M. - 3 April 2025
Damaure is a very kind professional person , he treat me with respect, the environment is neat and clean well organized, he is friendly and my time in the office was so quick, thank you so much and yes big plus . I do recommend. ... Read more
Angie G. - 3 April 2025
Public Storage doesn't give correct information about their access hours. I was told it closes at 9 PM which convinced me to rent a storage. When I called, the corporate office can't even do anything. I have a truck right now and have to pay another hundred due to false misinformation and upper management not being able to help. Before coming to this place, make sure you aren't being fed false info. ... Read more
Joshua - 29 March 2025
Hayley R. - 19 February 2025
This gentleman that was helping me was fantastic. He was able to tell me. There was a storage unit slightly smaller opening up during the weekend. Since I wasn't too sure if I needed one as large as I thought. Came back that weekend, secured it awesome Dude He showed me the unit. Made sure I was able to get in and out fine great customer service really appreciate it! ... Read more
J. A. - 6 February 2025

Overview

This Public Storage facility, located at 2638 North Pulaski Road in Chicago, IL, offers a convenient storage option for residents and businesses in the area. With small unit sizes, it’s ideal for storing seasonal items, smaller furniture, or excess household goods. Whether you’re decluttering or managing a move, this facility has features to meet your needs.

Customers can choose from indoor units or units with drive-up access for effortless loading and unloading. The facility also provides secure parking and RV storage options, making it a practical choice for vehicle storage needs. Safety is prioritized with security cameras and an onsite manager, ensuring peace of mind for your belongings. For those on the go, contactless renting options streamline the rental process. It’s easy to manage payments too, with online payment and major credit cards accepted.

Located in a bustling Chicago neighborhood, this facility also supports moving with truck rentals and packing supplies available onsite, adding to its convenience. This property is a great fit for city dwellers or businesses looking for secure, accessible storage with modern amenities.

Storage units in nearby cities

Want to see how Chicago, IL, compares to other places? There are plenty of great options nearby. Berwyn, IL, 6 miles away, has 2 self storage facilities with rents starting from $85/month. Or you could drive to Lyons, IL, just 8 miles distant to find other options, where the cheapest units in 1 facility there can be rented for $77/month. In Burbank, IL, just 8 miles away, there are 2 facilities available, offering rents as low as $50/month. Further out, Forest Park, IL (8 miles away), and Oak Lawn, IL (9 miles away), both have 1 facility each, with minimum rents of $72 and $62, respectively.

Storage units in Berwyn, IL Within a 6-mile radius
2 Facilities
From $85/mo
Storage units in Lyons, IL Within a 8-mile radius
1 Facility
From $77/mo
Storage units in Burbank, IL Within a 8-mile radius
2 Facilities
From $50/mo
Storage units in Forest Park, IL Within a 8-mile radius
1 Facility
From $72/mo
Storage units in Oak Lawn, IL Within a 9-mile radius
1 Facility
From $62/mo
Storage units in Bridgeview, IL Within a 10-mile radius
3 Facilities
From $60/mo
Storage units in Elmwood Park, IL Within a 10-mile radius
4 Facilities
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Storage units in Broadview, IL Within a 10-mile radius
1 Facility
From $69/mo
Storage units in La Grange, IL Within a 11-mile radius
2 Facilities
From $49/mo
Storage units in River Grove, IL Within a 11-mile radius
2 Facilities
From $28/mo
Storage units in Alsip, IL Within a 12-mile radius
5 Facilities
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Storage units in Harwood Heights, IL Within a 12-mile radius
3 Facilities
From $35/mo
Storage units in Melrose Park, IL Within a 12-mile radius
3 Facilities
From $29/mo
Storage units in Lincolnwood, IL Within a 13-mile radius
3 Facilities
From $23/mo
Storage units in Franklin Park, IL Within a 14-mile radius
2 Facilities
From $29/mo
Storage units in Schiller Park, IL Within a 14-mile radius
2 Facilities
From $71/mo
Storage units in Skokie, IL Within a 15-mile radius
6 Facilities
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Storage units in Evanston, IL Within a 15-mile radius
2 Facilities
From $56/mo
Storage units in Park Ridge, IL Within a 16-mile radius
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From $68/mo
Storage units in Niles, IL Within a 16-mile radius
2 Facilities
From $39/mo

Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Aurora, IL and Naperville, IL, starting from $22 and $36, respectively. Even more storage is available and with low starting rents, in Joliet, IL ($47), Rockford, IL ($6) and Elgin, IL ($13).

Storage units in Aurora, IL
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Storage units in Naperville, IL
10 Facilities
From $36/mo
Storage units in Joliet, IL
10 Facilities
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Storage units in Rockford, IL
17 Facilities
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Storage units in Elgin, IL
11 Facilities
From $13/mo
Storage units in Springfield, IL
22 Facilities
From $15/mo
Storage units in Peoria, IL
11 Facilities
From $20/mo
Storage units in Champaign, IL
8 Facilities
From $31/mo
Storage units in Waukegan, IL
5 Facilities
From $32/mo
Storage units in Cicero, IL
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From $64/mo
Browse storage units in all Illinois cities.

Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 2638 North Pulaski Road has to offer. These amenities include Indoor, Drive-Up Access, Retail Available, Onsite Manager, Truck Rentals, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted, Online Payment and RV Storage. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!