Public Storage - 2638 North Pulaski Road, Chicago, IL 60639

4.7/5 - 730 Reviews
Location:
2638 North Pulaski Road, Chicago, IL 60639
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2638 North Pulaski Road, Chicago, IL 60639

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $205/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $183/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $321/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $239/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $412/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $402/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $169/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    730
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I had an excellent experience thanks to Betty, the property manager. From the moment we spoke, she was professional, knowledgeable, and genuinely attentive. She listened carefully to my concerns, provided clear and thorough explanations, and made the entire process smooth and stress-free. What stood out most was her patience and willingness to go the extra mile to ensure everything was handled properly. It’s rare to receive this level of customer service over the phone, and Betty truly exceeded my expectations. I’m very grateful for her assistance and highly recommend this location because of her outstanding support. ... Read more
    Vicky B. - 17 February 2026
    Oscar D. - 4 February 2026
    Jamie S. - 19 January 2026
    I would like to start by saying that the young lady was such a huge help with my father and receiving information on storing items. Very detailed and patient. Workers are on property doing some work and the allocation she needed to get to was a car parked infront I witnessed her professionalism as well as respect didn’t want to have my father walking long distance. Safe to my father will be returning. Thank you Bettie ... Read more
    Marchello S. - 24 December 2025
    I recently had the pleasure of working with Betty at the Public Storage on 2638 N Pulaski, and I want to share how impressed I was with the level of professionalism and patience she showed throughout the entire process. Office was beyond crowded as she remained professional at all times. From the moment I walked in, I was greeted in a friendly and respectful manner. She took the time to really listen to my questions and concerns, and they explained everything clearly without ever making me feel rushed. What stood out to me most was how calm and professional Betty remained, even when people were rude and rushing. Her patience made what could have been a stressful experience feel easy and manageable. I could tell genuinely cared about providing great customer service, not just rushing to complete a transaction. I would highly recommend Public Storage at 2638 N Pulaski to anyone looking for storage. Thank you for making this process smooth and stress-free! ... Read more
    Bryan B. - 1 October 2025
    I had a conversation with Betty, the property manager, who was extremely helpful and promptly returned my phone call! She also provided assistance with my move-out process to avoid incurring additional fees. If you require any help, I highly recommend reaching out to her! I will certainly suggest this location if you are seeking a more convenient experience. ... Read more
    Midwest G. - 3 September 2025
    This was my first time using a storage unit and it could not have gone better. Check in was so simple, the unit was nice and clean and I had zero doubts my belongings were safe and secure. I had two small questions that were answered in 5 minutes or less. If I ever need a storage unit again, it’s Public Storage all the way. ... Read more
    Jordan B. - 24 August 2025
    Maria O. - 6 August 2025
    I was cautious of using Public Storage but these guys are fantastic. Brittany, the front office employee, was EXTREMELY helpful in getting us a larger unit after we had arrived. On a 1-5 scale, I'd give her a 7. She was wildly kind, helpful, and accommodating after we had a long day of moving. Very easy check-in with Public Storage app and the unit itself was well-kept. Very easy to drive directly up with our truck and unload. Cannot recommend this location enough ... Read more
    Gillen - 12 June 2025
    Look, our company made the mistake of booking a unit here without first confirming that they accepted delivery of packages. They do not. (Liability reasons. Completely understandable. Our mistake.) However, when I came by mid day to wait for the delivery truck to try to make the delivery *again* (first day was refused ofc), the clerk noticed me and my vehicle, and notified me before refusing the packages. For whatever reason, we couldn't change our delivery address with this carrier. We still don't know why. So this clerk saved us so much time and headache simply by caring enough to get my attention and ensure we had our packages delivered so I could lock them away safely in our unit. Really spacious units btw. Solid security. If you're looking for simple, accessible, secure storage in this neighborhood, or even further tbh, I'd grab a unit. Thanks again to the service desk rep!! ???????????????? ... Read more
    Jerad G. - 23 April 2025
    When my husband and I bought a home in the then-totally-unfamiliar area of Logan Square/Avondale, we quickly learnt there simply wasn’t enough storage space in our new house… so we were thrilled to find a Public Storage just blocks away. What’s more — they offered us a unit to which we could simply drive up, load/offload without scary stairs and dimly lighted corridors. We just drive right up to our ground floor unit, snag what we need, store what we don’t, and away we go! Everything worked wonderfully for years. Then one day I missed a phone call from their office, saying our credit card hadn’t cleared for that month. And since I’d missed the call (I am, admittedly, terrible at checking my voicemails!), it wasn’t until a full MONTH later that I finally heard the news that our Amex hadn’t accepted the payment for the PS bill. Naturally, I completely melted down in panic. Wtf was wrong??? (????? the expiration date on our card had… y’know… expired! And we’d never thought to call and update the account with Public Storage. Ugh! So dumb on our part!) But when I phoned their office, I spoke with the most wonderful, kind, friendly, funny, patient, and understanding young woman called Brittany. Brittany calmed me down, assured me that all of our belongings were NOT about to wind up on one of those reality shows about people who ruthlessly bid on abandoned lockers, and told me that plenty of their customers experience the “expired card” issue and that I’d be just fine; all I had to do was pop round the office and bring my paperwork (card on file) up to date. Brittany was so sweet to me I can’t begin to describe how well she settled my rattled nerves, even made me laugh when I was about to cry! Brittany is so professional yet personable, knowledgable but not condescending, and sweet but NOT fake. I wish absolutely everyone who works in customer service were more like the awesome miss Brittany! You can tell a great deal about a company by the people they hire — especially when the staff is small and sometimes even a skeleton crew, like this PS location. They clearly don’t bring just *anyone* on board; they choose their customer service staff carefully… and I can so totally see why they chose miss Brittany. She’s the absolute pinnacle of who you’d want representing your business. Thank you so much for your support, service, understanding, and friendliness, beautful miss Brittany! We were thinking of changing locations because this PS location just doesn’t have hours of operation that meet our needs sometimes. But knowing that Brittany *genuinely* cared about us enough to make reminder phone calls and stay so calm and compassionate — we won’t be going anywhere! Thank you so so SO so much for helping us through this mess, sweet sister Brittany! You’re the best! With gratitude, Mr & Mrs Patrick Kennedy LoganDale, Chicago ... Read more
    Punk R. - 17 April 2025
    I chose this place because of prior reviews, and now I have the chance to leave one of my own. I rented a storage unit, but my plans changed and I had to cancel. Demarié personally called to tell me my balance was overdue (my fault) and I told him I needed to cancel. They could have demanded I paid the overdue balance, but instead Demarié helped me cancel FREE OF CHARGE. Great customer service. ... Read more
    Lalo M. - 3 April 2025
    Damaure is a very kind professional person , he treat me with respect, the environment is neat and clean well organized, he is friendly and my time in the office was so quick, thank you so much and yes big plus . I do recommend. ... Read more
    Angie G. - 3 April 2025
    Public Storage doesn't give correct information about their access hours. I was told it closes at 9 PM which convinced me to rent a storage. When I called, the corporate office can't even do anything. I have a truck right now and have to pay another hundred due to false misinformation and upper management not being able to help. Before coming to this place, make sure you aren't being fed false info. ... Read more
    Joshua - 29 March 2025
    Hayley R. - 19 February 2025
    This gentleman that was helping me was fantastic. He was able to tell me. There was a storage unit slightly smaller opening up during the weekend. Since I wasn't too sure if I needed one as large as I thought. Came back that weekend, secured it awesome Dude He showed me the unit. Made sure I was able to get in and out fine great customer service really appreciate it! ... Read more
    J. A. - 6 February 2025

    About this facility

    Located at 2638 North Pulaski Road in Chicago, IL, this Public Storage facility offers a convenient solution for those in need of extra space in the bustling Hermosa neighborhood. With unit sizes ranging from small to large, this facility caters to a variety of storage needs, whether you’re decluttering an apartment, storing seasonal items, or require space for a business inventory. Units are equipped with roll-up or swing doors and many are accessible via elevators, making it easy to store and retrieve your belongings.

    This Public Storage facility emphasizes convenience with features like drive-up access for easy loading and unloading, indoor access for added protection from Chicago’s unpredictable weather, and first-floor access for quick entry. For added peace of mind, the property is equipped with security cameras and has an onsite manager. Outdoor parking and RV storage options are also available for those with larger vehicles.

    With contactless renting, online payment, and moving amenities such as retail supplies and truck rentals, this facility is a great choice for Chicago residents and businesses looking for a hassle-free storage experience.

    Price comparison

    See how this facility's unit prices compare to others in Chicago, broken down by size.

    Small $194/mo
    Location minimum Location maximum
    $13/mo $483/mo
    Medium $280/mo
    Location minimum Location maximum
    $32/mo $972/mo
    Large $328/mo
    Location minimum Location maximum
    $76/mo $3462/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    73

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    59

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    72

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 73, Transit Score®: 59, Bike Score®: 72

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • ALDI

      Grocery Stores 0.06 miles

    • Pulaski & Schubert

      Transportation 0.07 miles

    • Pulaski & Wrightwood

      Transportation 0.11 miles

    • Ross

      Shopping 0.11 miles

    • Stewarts Private Blend Coffee

      Food & Drinks 0.12 miles

    • Mobil Mart

      Grocery Stores 0.12 miles

    • Mobil

      Services 0.13 miles

    • El Cubanito

      Food & Drinks 0.14 miles

    • Golden Nugget Pancake House

      Food & Drinks 0.16 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 2638 North Pulaski Road is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2638 North Pulaski Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2638 North Pulaski Road for specific restrictions and recommendations.

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