Public Storage - 3659 South Ashland Avenue, Chicago, IL 60609

4.7/5 - 859 Reviews
Location:
3659 South Ashland Avenue, Chicago, IL 60609
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 3659 South Ashland Avenue, Chicago, IL 60609

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $165/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $147/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $188/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $165/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator Swing
    $154/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $101/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $310/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Swing
    $268 - $279/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $268/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $208 - $270/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $221 - $259/mo
    10x26 Self Storage 260 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $597/mo
    10x26 Self Storage 260 Sq. Ft.
    Climate-Controlled Elevator Swing
    $566/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $101/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    859
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Great deals here! Great Customer Service Shout outs to Diamond. She is always helpful and very knowledgeable. She always provides great customer service. Definitely a Great Staff. Would always recommend this location. Shoutout to Diamond and all the other staff members as well ... Read more
    William w. - 2 April 2026
    Patrice - 16 January 2026
    Daniela O. - 4 October 2025
    I must commend Diamond! Her customer service is top notch! She is well versed in company policies and offers clarification, when appropriate. I appreciate her skill set with regard to listening to issues and suggesting invaluable solutions. She is a value added asset to the Public Storage corporation! ... Read more
    Daena - 29 September 2025
    Diamond at the Public Storage on 36th and Ashland in Chicago deserves a five-star review for her outstanding customer service. I arrived just as the location was about to close, and Diamond went above and beyond to help me. Instead of turning me away, she was incredibly patient and took the time to ensure I had everything I needed to get my items safely into storage. Her kindness and professionalism made a stressful situation so much easier. It's rare to find someone so dedicated and willing to help, especially at the end of the day. Thank you, Diamond, for making my experience so seamless and positive. I highly recommend this location and especially the wonderful service provided by Diamond. ... Read more
    Ibraheem O. - 17 September 2025
    Stephanie was super helpful during my move. Corporate people messed up my book and the place was busy with other movers. However, Stephanie tried help assign a better storage unit. She was calm and stayed late so I can finish my move. Giving 5 star for her service. ... Read more
    Sam P. - 2 September 2025
    Elinder O. - 31 July 2025
    Kia B. - 31 July 2025
    Me and my family came in and Diamond was so pleasant and friendly. Gave us all the information we needed. Diamond is an amazing worker she even called to be sure we were okay with unit size ! Keep up the great work Diamond see you again ... Read more
    Shumika T. - 7 April 2025
    Came in today to rent a unit and Diamond was very professional and knowledgeable thank you so much for helping find right size unit! She is awesome as ever!! Need more people like her in the customer service field! Keep it up miss lady! ... Read more
    Linda W. - 5 April 2025
    Diamond has always went above and beyond to assist with all my needs she is incredible! She is always so kind and patient knows her information and is always great multitasking. Shes so genuine, she feels like family to me ... Read more
    Crystal “. - 3 April 2025
    Joe - 11 March 2025
    I have been a long term resident with PS…I’ve always had good interactions with the employees at this facility, but there is 1 person who I would definitely like to acknowledge. Diamond, she is top tier, definitely has good CS skills. She is always pleasant, and helpful. Answers all my questions, very knowledgeable, and if she doesn’t have the answer, she’ll find the correct answer for me. Diamond is a good asset for PS. ... Read more
    Demetria K. - 11 March 2025

    About this facility

    Located at 3659 South Ashland Avenue in Chicago’s bustling South Side, this Public Storage facility provides small, medium, and large units ideal for a variety of storage needs. With climate-controlled units, it’s a great choice for protecting temperature-sensitive items from Chicago’s hot summers and freezing winters. You’ll also find both swing and roll-up doors, offering flexibility for easy loading, along with elevator access for multi-level storage.

    This facility ensures convenience and security with features like indoor access, first-floor access, and security cameras, while the presence of an onsite manager adds an extra level of care. For vehicle owners, the parking options are a practical feature. The modern contactless renting process and online payment options make managing your storage simple and hassle-free. Moving supplies are also available for purchase on-site, making it easy to prepare for your storage needs.

    This Public Storage facility is particularly well-suited for individuals and families in the area looking for reliable, secure, and flexible storage solutions. Whether you’re downsizing, decluttering, or in between moves, it offers everything you need for a smooth storage experience.

    Price comparison

    See how this facility's unit prices compare to others in Chicago, broken down by size.

    Small $153/mo
    Location minimum Location maximum
    $13/mo $483/mo
    Medium $255/mo
    Location minimum Location maximum
    $32/mo $972/mo
    Large $421/mo
    Location minimum Location maximum
    $76/mo $3462/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    74

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    58

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    62

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 74, Transit Score®: 58, Bike Score®: 62

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Ashland & 37th Street

      Transportation 0.03 miles

    • Amazon DXH5 Delivery Station

      Services 0.18 miles

    • Shell

      Services 0.22 miles

    • 35th Street & Ashland

      Transportation 0.23 miles

    • Ashland & 35th Street

      Transportation 0.24 miles

    • Ashland Ave & Pershing Rd

      Services 0.26 miles

    • 35th Street & Paulina

      Transportation 0.27 miles

    • Iron Café

      Food & Drinks 0.27 miles

    • Pershing & Ashland

      Transportation 0.28 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3659 South Ashland Avenue is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3659 South Ashland Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3659 South Ashland Avenue for specific restrictions and recommendations.

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