U-Stor-It - 8737 South Ashland Avenue, Chicago, IL 60620

4.5/5 - 424 Reviews
Location:
8737 South Ashland Avenue, Chicago, IL 60620
Office hours:
  • Mon-Fri: 9 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

U-Stor-It - 8737 South Ashland Avenue, Chicago, IL 60620

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $99/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $75 - $89/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $69/mo
    5x8 Self Storage 40 Sq. Ft.
    $59/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $49 - $65/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $169/mo
    9x20 Vehicle 180 Sq. Ft.
    Car Storage Parking
    $89/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $289/mo
    10x22 Self Storage 220 Sq. Ft.
    Climate-Controlled
    $239/mo
    10x20 Self Storage 200 Sq. Ft.
    $229/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    424
    Number of reviews

    Read some helpful reviews of U-Stor-It, shared by real renters with genuine experiences and honest opinions.

    Dominique L. - 25 February 2026
    Cassandra H. - 11 February 2026
    I had a fantastic experience renting a storage locker, thanks to Carlos. He was absolutely professional, friendly, and incredibly helpful throughout the entire process. Carlos took the time to answer all my questions, made sure I understood the terms clearly, and helped me find the perfect unit for my needs. His customer service truly stood out and made the whole experience smooth and stress-free. Highly recommend working with Carlos if you're looking for top-notch service! ... Read more
    Kelsey R. - 3 October 2025
    Jamillah C. - 2 October 2025
    I called ustor-it , looking for a storage. I was told to come in Robert helped me out a lot! I even voiced my opinion on not liking elevators & he found me a storage on the main level! HIGHLY RECOMMEND! Very fast and efficient. ... Read more
    Iyana F. - 5 September 2025
    Terra B. - 28 August 2025
    Now that I have finished with this business, I can write this review. I was scared to do so before cause I was unsure of what they might do to my things. So my mother had a storage unit at U store it and she ended up passing away. I went to the storage unit with my death certificate and identification and was told that everything had to be done with the owner I informed them again that the owner was deceased so how could there be any communications with her. at first I couldn’t find the key to the lock and they told me they couldn’t cut it off because I was not the owner, even though I had paperwork stating that I was the executor of her estate and her beneficiary. Continue on and I had to figure out when payment was due because of course storage has to be paid for. At first I was told I could not make payments over the phone because they didn’t take third-party payments, causing me to have to pay a late fee but then as time went on it was OK to make a third-party payment because of course they want my money! Speaking of money, the pricing that they charge for the units is outrageous. Nowhere near was advertised on their site or what you paid at the beginning of a contract. Continue on customer service terrible came in there a few times they told me they couldn’t cut the lock off, cause I was not the owner, very dismissive …blah blah blah. Thank God, I eventually found the key and was able to get into the unit. Now the problem became the hours they post access hours versus office hours yet. I had to come multiple times and was not able to get in during those access hours. What type of storage unit keeps only business hours when people are at work I had to take off work a couple of times just to come in and get things done. I will never use this establishment again. Customer service is horrible. No type of decorum or anything, but not once did they decline the payment they found every way possible to make sure I paid but no way possible to make sure that they gave good customer service not to mention there’s a clause in their contract. If you are one day late with payment, they are able to take over your storage unit. Going through grief and having to deal with these people was a terrible terrible situation. ... Read more
    Kristina B. - 27 August 2025
    Went to rent a storage unit and it was smooth all the way through. Robert was who assisted me and he answered all questioned that was needed. Sashai was answering questions as well!! That on you for a smooth transition into renting my storage unit ... Read more
    Trina T. - 16 August 2025
    Mo G. - 5 August 2025
    Olivia A. - 31 May 2025
    Ebony - 30 May 2025
    I needed a storage for my business. This location was very professional and helpful in getting me what I needed. They are by far the best storage place I have ever used. Thank you U store it 87th and Ashland ... Read more
    Kim E. - 27 February 2025
    Excellent customer service I have been a customer off and on for a couple of years, and I have always had a very pleasant and professional experience with all of the staff here special Thank you goes out to sashai ... Read more
    myelle02 - 26 February 2025
    The staff was nice and informative which was very helpful is deciding what size unit I needed. The business is clean and secure and the prices are affordable. I would totally recommend to anyone looking for peace of mind with a safe storage facility. ... Read more
    Terrall K. - 25 January 2025
    This place is a complete rip off. Their guidelines change to suit the situation. Every time there was any kind of issue, it always involved paying more money. When we decided to move out of the space, which was at the beginning of the month, we were required to pay for the full month in order to move out of the storage space. This was never disclosed when we rented the space. I would recommend searching for another location prior to selecting this one. ... Read more
    Teresa M. - 15 December 2024
    Worse storage EVER!!! Please make sure you keep an eye open for the date you started your storage!!! They back date it so that you will also miss a day of your grace period They truly don’t deserve one star to be honest The young lady tried to tell me that they process like a credit card!!! And to this day, I’m still trying to figure out HOW?!?!?! Make it make SENSE ... Read more
    Constance H. - 29 October 2024

    About this facility

    Located at 8737 South Ashland Avenue in Chicago, this U-Stor-It facility offers storage solutions tailored for the diverse needs of urban residents. With unit sizes ranging from small to large, it caters to everything from seasonal decluttering to long-term storage for larger items. The climate-controlled units ensure that Chicago’s fluctuating temperatures, from hot summers to freezing winters, won’t damage sensitive belongings like electronics or furniture.

    This facility provides a mix of indoor and drive-up access options, making loading and unloading convenient. The onsite manager and advanced security cameras enhance safety, while keyless unit access and a gated entry add an extra layer of convenience and protection. The property also features elevators for easy access to multi-level storage and parking, including truck rentals for moving day efficiency.

    With features like online payment and retail supplies available onsite, this facility is ideal for busy professionals, families, or anyone in need of a secure and hassle-free storage experience.

    Price comparison

    See how this facility's unit prices compare to others in Chicago, broken down by size.

    Small $70/mo
    Location minimum Location maximum
    $13/mo $483/mo
    Medium $129/mo
    Location minimum Location maximum
    $32/mo $972/mo
    Large $252/mo
    Location minimum Location maximum
    $76/mo $3462/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    83

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    62

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    60

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 83, Transit Score®: 62, Bike Score®: 60

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Boost Mobile

      Shopping 0.08 miles

    • Ashland & 87th Street

      Transportation 0.08 miles

    • 87th Street & Ashland EB

      Transportation 0.09 miles

    • 87th Street & Ashland WB

      Transportation 0.1 miles

    • Phillips 66

      Services 0.12 miles

    • 87th Street & Laflin EB

      Transportation 0.14 miles

    • Ashland & 89th Street

      Transportation 0.15 miles

    • Paulina St & 87th St

      Services 0.16 miles

    • United Fidelity Bank

      Services 0.18 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 8737 South Ashland Avenue is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At U-Stor-It - 8737 South Ashland Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 8737 South Ashland Avenue for specific restrictions and recommendations.

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