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Extra Space Storage - 9499 East Washington Street, Indianapolis, IN 46229

4.9/5 - 1261 Reviews
Location:
9499 East Washington Street, Indianapolis, IN 46229
Office hours:
24/7 ACCESS
  • Mon-Sun: 6 a.m. - 10 p.m.
24/7 ACCESS

Extra Space Storage - 9499 East Washington Street, Indianapolis, IN 46229

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    $61/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $97/mo
    7x10 Self Storage 70 Sq. Ft.
    $68 - $70/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $102/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $71/mo
    5x10 Self Storage 50 Sq. Ft.
    $55 - $61/mo
    5x7 Self Storage 35 Sq. Ft.
    $45/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $43/mo
    5x5 Self Storage 25 Sq. Ft.
    $32 - $33/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $218/mo
    10x15 Self Storage 150 Sq. Ft.
    $128 - $163/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $158/mo
    10x10 Self Storage 100 Sq. Ft.
    $104 - $108/mo
    8x20 Vehicle 160 Sq. Ft.
    Car Storage Parking
    $112/mo
    10x30 Self Storage 300 Sq. Ft.
    $387/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $328/mo
    10x25 Self Storage 250 Sq. Ft.
    $275 - $343/mo
    10x25 Vehicle 250 Sq. Ft.
    Drive-up Access Parking RV Storage
    $275/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $227/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $225/mo
    10x20 Self Storage 200 Sq. Ft.
    $133 - $225/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    1261
    Number of reviews

    Read some helpful reviews of Extra Space Storage, 9499 East Washington Street, Indianapolis, IN 46229, shared by real renters with genuine experiences and honest opinions.

    I can’t remember her name (sorry!) but the woman in the office was so kind and accommodating when I lost the key to my storage unit. She was quick to return my call and had a new lock and key waiting for me when I arrived at the office. Great service! ... Read more
    Beverly M. - 2 July 2026
    Alisha on Tuesday was my first experience with this facility. Alice today ( two days later) was just as kind and pleasant to work with. I highly recommend this facility it’s clean and the two ladies were so professional !! We will be back Ken and michelle Carter ... Read more
    KM C. - 2 July 2026
    During my visit after renting a unit, I had to return for some packaging material for my glassware! Staff was present and greeted me with a smile. Made suggestions on other products that would aid in my packing and was very professional through the entire process. I would highly recommend this hidden gem off Washington street with their superb customer service, professionalism with a smile and answered all my questions, and quick in and out process with payment options!!!! ... Read more
    Pamela J. - 1 June 2026
    Extra Space Storage (Washington St.) ???????????????????? If I could give **Alice** ten stars, I would! Dealing with storage and moving can be incredibly stressful, but Alice turned the entire experience into an absolute breeze. From the moment I walked in, her professionalism and expertise were on full display. She doesn’t just "manage" the facility; she truly takes care of the people using it. Alice has an incredible ability to anticipate needs before you even voice them. She walked me through every detail with patience, ensuring I had the perfect unit for my needs without any of the usual sales pressure. What really sets Alice apart is her commitment to going **above and beyond**. She handles every request with a "can-do" attitude and a level of kindness that is rare to find. Whether it’s navigating paperwork or offering savvy advice on how to maximize my space, her skills are unmatched. It is clear she takes immense pride in her work and the facility. If you’re looking for a storage solution on Washington Street, do yourself a favor and ask for Alice. She is a total rockstar and a massive asset to Extra Space Storage! Also: I had my unit for a little over six months no issues and very clean atmosphere!!! ... Read more
    Angie D. - 14 May 2026
    Was pleasantly greeted by Miss Alice. She made the experience of getting a storage unit easy. Was in and out with everything explained in detail so there was no guessing or confusion. They are lucky to have an employee like that. Bright smile and joyful. #keeper ... Read more
    Steve L. - 25 April 2026
    Keith just helped me with my account hugely. I’ve been w the company over ten years and have never had a problem. Thank you for taking time out to help with my account today Keith. Your attention to each customer is definitely noted and appreciated ... Read more
    Shadow T. - 5 June 2025
    I booked a unit online. Very simple, not a lot of questions or windows to go to. Then when I arrived a very nice young man Keith greeted. I found I had to change units as my perception of size was wrong. He found me another unit I viewed paid the difference and was moved in with in a hour. ... Read more
    Nancy C. - 29 April 2025
    I signed up online was told I would have instant access. Showed up and the unit was locked. All units were locked, so no one has instant access unless you are there during office hours. After calling customer service and being transferred 3 times and waiting 30 minutes, I was told some one would call me within 20 minutes. After 4 hours I received a text, not a call, a text with no apologies no sorry we wasted half your day, all the text said was that the unit is now unlocked. Also they have weird slides on units that only takes one kind of lock, which they leave for you and then charge you for. Place had good price until you add sign up fee which why there is a fee for me to input my own information who knows? Also insurance fee, that can't be waived. So since I signed up for 4 months I'll stay but then will go somewhere else with better customer service. ... Read more
    Jen W. - 8 April 2025
    Shanna H. - 3 March 2025
    Keith Wilson is an excellent representative of Extra Space Storare. He shows interest in the customer's needs and explains everything with professionalism and positive communication. The service is easy, fast, and efficient. ... Read more
    Rob. C. - 4 February 2025
    Great and convenient location. I arrived to discuss storage options and a great gentlemen by the name of Julius helped me out. He went above and beyond to walk me through each and every step of what the process would look like. His patience and knowledge was beyond my expectations, and his appearance was professional and a great representation of the company. I will definitely recommend this location to anyone looking for storing their personal belongings. Thanks Julius so much for your help and expertise! ... Read more
    William M. - 7 November 2024
    I just wanna give a BIG shout out to Extra Space Storage. I was in a really bad situation on Saturday after hours and I googled stores near my location. Therefore, Extra space storage was the 2nd on the list and I followed my first mind and gave them a call. The customers service I received on Saturday was absolutely outstanding. The units are clean, well kept and very spacious and don't forget reasonable. Also, Tyler is a very pleasant soul he listened to my issues and did want needed to be done. Thanks again world for still having compassionate, and customer friendly people in the world of 2024. ... Read more
    Tay C. - 24 June 2024

    About this facility

    Located at 9499 East Washington Street in Indianapolis, this Extra Space Storage facility offers a range of unit sizes to accommodate your storage needs, including small, medium, and large units. With climate-controlled units, this facility is ideal for storing temperature-sensitive items, protecting them from Indiana’s seasonal temperature fluctuations.

    This facility is designed for convenient and secure access. Features include 24-hour access, drive-up access, and indoor units, allowing for easy loading and unloading regardless of the weather. For added peace of mind, the facility boasts security cameras, a gated entry system, and a dedicated onsite manager to ensure your belongings are well protected. Those needing RV storage or parking for vehicles will find this location particularly accommodating.

    For added convenience, this facility offers contactless renting, accepts online payments, and provides moving supplies for purchase. Whether you're in need of short-term storage during a move or a long-term solution for extra space, this Extra Space Storage facility caters to a variety of needs with its accessible and secure features.

    Price comparison

    See how this facility's unit prices compare to others in Indianapolis, broken down by size.

    Small $64/mo
    Location minimum Location maximum
    $10/mo $191/mo
    Medium $144/mo
    Location minimum Location maximum
    $50/mo $317/mo
    Large $264/mo
    Location minimum Location maximum
    $49/mo $1058/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    43

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    39

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    32

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 43, Transit Score®: 39, Bike Score®: 32

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Dollar Tree

      Shopping 0.06 miles

    • Car-X Tire & Auto

      Services 0.18 miles

    • LA Fitness

      Recreation & Entertainment 0.22 miles

    • Teppanyaki

      Food & Drinks 0.27 miles

    • Starbucks

      Food & Drinks 0.28 miles

    • Skyline Chili

      Food & Drinks 0.31 miles

    • Foot Locker

      Shopping 0.33 miles

    • Taco Bell

      Food & Drinks 0.33 miles

    • Lane Bryant

      Shopping 0.34 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9499 East Washington Street offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 9499 East Washington Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9499 East Washington Street for specific restrictions and recommendations.

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