U-Stor Self Storage - 5445 East Thompson Road, Indianapolis, IN 46237

4.4/5 - 99 Reviews
Location:
5445 East Thompson Road, Indianapolis, IN 46237
Office hours:
24/7 ACCESS
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5 p.m.
24/7 ACCESS
(317) 780-5860

U-Stor Self Storage - 5445 East Thompson Road, Indianapolis, IN 46237

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • 24 hour access
  • Drive-Up Access
  • Onsite Manager
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment

Customer reviews

4.4/5
Average rating
99
Number of reviews

Read some helpful reviews of U-Stor Self Storage, shared by real renters with genuine experiences and honest opinions.

Phillip H. - 11 July 2026
Renita G. - 2 June 2026
Vera C. - 1 June 2026
Jeanna S. - 3 September 2025
I would leave negative Stars if I could. This place is run by thieves. I had a 5x10 unit for 3 years and they called me and asked if I was done with the unit. I said I would be when it was empty and he told me it was empty. Long story short, they have no idea what happened to my stuff, refuse to do anything, lied to the police and said the video doesn't show anything. Absolute BS, a unit doesn't just disappear. I lost a lot of sentimental and valuables and they couldn't care less. Wayne is a thief and a liar. Get your stuff out of here before they steal your belongings. ... Read more
Jeremiah M. - 21 August 2025
Mary L. - 28 March 2025
Terry V. - 28 March 2025
I can only give 4 starts as I have never actaully spoken to anyone at this location. My unit saw safe and no problems ever came up. however with the new prices increasing every year. I will be vacating at the end of this month. Thanks for the years of keeping my stuff safe. ... Read more
Ms.M.Lorelai B. - 14 April 2023
My first time purchasing a unit, (as well as theirs on beginning online auction sales) the staff (although short handed) were very friendly and engaging even while working through the process of paperwork. Once reaching the unit they not only checked up, they reminded me of security measures, and when they wouldn't be in office to help personally. I thoroughly appreciated the personable kindness both employees exemplified and couldn't have asked for a better first encounter. I look forward to doing business there again in the future. ... Read more
Lauren P. - 15 March 2022
I had a storage unit here for 2 months while moving from Georgia to Indiana. I really liked the digital security they had in place for entering and exiting the premises, as well as access at any time, day or night. I would've preferred digital security on my unit itself, however. The unit I had was the smallest and my biggest problem was how dusty and buggy it got inside. Kind of problematic for storing moisture-sensitive items for long periods of time (like a bed), but I suppose it's a lot like putting it in someone's garage. The lift door for the unit is just like a garage door, in fact. Lot of cobwebs. I highly recommend large tarps or plastic covers from Home Depot to seal off your stuff. What made me write about this place at all was the customer service. Excellent!! Super hassle-free, which was important because with the move, I really needed as little stress as possible. Payment was easy to set up, and there's a lot of info as well as payment methods online, over the phone, through a drop box. Any glitches I had were very smoothly handled by the staff (I met 2, they were both super helpful and got me on my way instantly). Having been in customer service myself, yeah... I was kinda impressed. ... Read more
Ava L. - 5 September 2013

About this facility

Located at 5445 East Thompson Road, this U-Stor Self Storage facility offers a convenient and accessible solution for your storage needs in Indianapolis. Ideal for those needing small units, this facility is perfect for storing smaller household items, seasonal decorations, or business inventory.

This facility is designed with ease of use in mind, providing drive-up access so you can load and unload directly from your vehicle. Additionally, 24-hour access ensures you can visit your unit whenever it suits your schedule, offering flexibility for busy lifestyles. Security is a priority here, with security cameras monitoring the property and an onsite manager available to provide an extra layer of assistance and oversight. For those with vehicles, parking is available, making it a convenient option for car storage.

With the ability to make payments online and by credit card, this U-Stor Self Storage facility is an excellent choice for residents in Indianapolis seeking a secure and accessible storage option.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

53

out of 100

Walk Score

Somewhat Walkable

Some errands can be accomplished on foot

29

out of 100

Transit Score

Some Transit

A few nearby public transportation options

39

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 53, Transit Score®: 29, Bike Score®: 39

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Kroger

    Grocery Stores 0.29 miles

  • Wendy's

    Food & Drinks 0.33 miles

  • DQ Grill & Chill

    Food & Drinks 0.34 miles

  • KMart Emerson and Thompson

    Transportation 0.44 miles

  • Hardee's

    Food & Drinks 0.47 miles

  • Speedway

    Services 0.48 miles

  • Arby's

    Food & Drinks 0.48 miles

  • Village Pantry

    Grocery Stores 0.48 miles

  • Marathon

    Services 0.49 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 5445 East Thompson Road offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At U-Stor Self Storage - 5445 East Thompson Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 5445 East Thompson Road for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(317) 780-5860