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Photo 1 of Otter Self Storage - 11520 Richcroft Avenue, Baton Rouge, LA
Photo 2 of Otter Self Storage - 11520 Richcroft Avenue, Baton Rouge, LA
Photo 2 of Otter Self Storage - 11520 Richcroft Avenue, Baton Rouge, LA
Map location of Otter Self Storage - 11520 Richcroft Avenue, Baton Rouge, LA

Otter Self Storage - 11520 Richcroft Avenue, Baton Rouge, LA 70814

4.2/5 - 93 Reviews
Location:
11520 Richcroft Avenue, Baton Rouge, LA 70814
Visit Property Website
(225) 412-0004

Otter Self Storage - 11520 Richcroft Avenue, Baton Rouge, LA 70814

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    $42/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $33/mo
    5x10 Self Storage 50 Sq. Ft.
    $19/mo
    5x5 Self Storage 25 Sq. Ft.
    $16/mo
    10x15 Self Storage 150 Sq. Ft.
    $65/mo
    10x10 Self Storage 100 Sq. Ft.
    $64/mo
    10x40 Self Storage 400 Sq. Ft.
    $200/mo
    10x30 Self Storage 300 Sq. Ft.
    $132/mo
    10x20 Self Storage 200 Sq. Ft.
    $100/mo

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Retail Available
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Unstaffed Location
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • Online Payment
    • RV Storage

    Customer reviews

    4.2/5
    Average rating
    93
    Number of reviews

    Read some helpful reviews of Otter Self Storage, 11520 Richcroft Avenue, Baton Rouge, LA 70814, shared by real renters with genuine experiences and honest opinions.

    Very helpful and the purchasing process was as fast as possible. Yesenia went so far as to inform me of the correct locks to use for the units. As well as the running discounts at the time. 4 stars because the entrance is in desperate need of repair. Let us pray that no one is in flow state, moving items from where they once were to their new storage unit, and lose a tire. Lets us pray. Lastly, 4 stars because the exit, almost wants to hold you hostage. It’s like a secret language you have to speak to access..leaving. ... Read more
    astare m. - 23 June 2026
    I never imagined that after driving nearly three days from Las Vegas to Baton Rouge to retrieve our family's belongings, I would be standing in front of our storage unit feeling shocked, devastated, and heartbroken. These weren't just boxes and furniture. These were pieces of our lives. After selling the home we lived in for over 20 years, we entrusted this facility with belongings that carried priceless memories, family keepsakes, photographs, and items that can never truly be replaced. When we arrived, the first thing we noticed was that our original lock was completely gone and had been replaced with a storage-company lock. I understand that facilities may place an additional lock on a unit for late payments, but finding our personal lock removed after being only a few days late was alarming and deeply concerning. The heartbreak got even worse when we opened the unit. Our belongings had been disturbed, items appeared to be missing, and many of our possessions had been left on the ground and exposed to water damage. Among the things destroyed were family photographs that captured decades of memories and milestones that can never be recreated. We also discovered that the high school diplomas of our two children had been damaged and destroyed. Those diplomas represented years of hard work, sacrifice, and achievement. While a replacement diploma may be obtainable, the originals that our children proudly received on graduation day can never truly be replaced. Imagine traveling across multiple states, spending money on gas, hotels, and moving expenses, only to arrive and find irreplaceable pieces of your family's history damaged, destroyed, or missing. What hurts the most is not the financial loss. It is the loss of memories. Family photographs, keepsakes, and important documents carried sentimental value far beyond their dollar amount. Those items connected us to over twenty years of family life, and seeing them ruined was absolutely heartbreaking. The emotional and financial stress this experience has caused our family has been overwhelming. Instead of feeling relieved to finally recover our belongings, we were left with unanswered questions, frustration, and grief. I am sharing my experience so others can make an informed decision. If you choose to store your belongings here, document everything, keep detailed records, and make sure you fully understand how your unit may be handled if a payment is late. I trusted this facility with a lifetime of memories, and that trust was shattered. ... Read more
    ADG A. - 6 June 2026
    D - 28 May 2026
    I went to the storage unit to retrieve something and noticed it was completely unlocked!!!, I sent a text to Melissa 4/2026 alerting her about it, no response whatsoever UNTIL TODAY 5/25/26!!! Stating I had been “ locked out” until I make a payment! ?? funny you didn’t try to lock it when I messaged you about my unit being open and the lock missing but you managed to go to said unit and lock me OUT??? What is going on here? So, my things have been unlocked since APRIL? You want payment and my possessions may not all still be there!! Please do better!, I responded to the text TODAY!!! Still no response!, but you’re expecting payment.. ... Read more
    Devona C. - 25 May 2026
    Chris H. - 30 September 2025
    I'm writing to express my sincere gratitude for the exceptional service provided by Destiney. From the moment our interaction began, she was a true professional—courteous, patient, and incredibly knowledgeable. Destiney went above and beyond to ensure my needs were met. She listened carefully to my issue, offered clear and effective solutions, and walked me through each step with a level of care that is rarely seen today. Her positive attitude and genuine desire to help made a challenging situation feel effortless. Thanks to Destiney, my problem was resolved quickly and completely. She is a great employee to your team, and her dedication to excellent customer service is truly commendable. ... Read more
    Morgan S. - 3 September 2025
    Shanaya P. - 6 March 2025
    John J. - 31 January 2025
    Daniel M. - 16 February 2024
    I recently had the opportunity to visit Otter Self Storage Center, and I must say, it was a top-notch experience. From the moment I arrived, the staff greeted me with a warm welcome and showed me around the facility. The center was impeccably clean and well-organized, with a wide range of storage units available to suit various needs. The security measures in place, including surveillance cameras and personalized access codes, gave me peace of mind knowing that my belongings were safe and protected. The staff was friendly and knowledgeable, readily available to answer any questions I had. Overall, my experience at Otter Self Storage Center was exceptional, and I highly recommend it to anyone in need of a reliable and secure storage solution. I really enjoyed the Site Manager she was excellent. ... Read more
    Brandon H. - 18 January 2024
    Really a worst place to store your items. I have been using this store for more than 2 years with an insurance (total cost $76 every month). First of all, the insurance you can buy is just for namesake they will never ever take your case of any damages happens to your items. Insurance company does not bother to call or communicate with you anyway. I don't know why choctaw storage center provide such kind of third party insurance or suggest this insurance company. I visited my unit after 6 months and realized they broke my lock and asked me to put a new one without my permission. I had to use another lock to keep my items safe but keep in mind they won't bother if they break your lock and leave your unit as it is. I asked the reason, but no reasonable answer. Terrible pest and rodent infestation. You can see the pics. Please use any other storage facility if you really care about your items ... Read more
    sanku m. - 19 February 2019

    About this facility

    Located at 11520 Richcroft Avenue in Baton Rouge, this Otter Self Storage facility offers storage solutions for individuals and families in need of extra space. With small, medium, and large unit sizes, it caters to a variety of storage needs, from a few boxes to larger household items.

    This facility features climate-controlled units, ideal for Baton Rouge’s warm, humid climate, ensuring your belongings are protected from moisture and extreme heat. Convenient amenities like drive-up access make loading and unloading effortless, and parking options are available for vehicles. For those needing RV storage, this facility has you covered, offering secure, enclosed parking options. Advanced security cameras provide peace of mind, while contactless renting and online payment make managing your storage simple and hassle-free.

    With truck rentals and moving supplies available onsite, this facility is an excellent choice for Baton Rouge residents or businesses looking for a convenient and secure storage option. Whether you’re downsizing, decluttering, or simply need additional space, this facility is tailored to meet a range of needs.

    Price comparison

    See how this facility's unit prices compare to others in Baton Rouge, broken down by size.

    Small $28/mo
    Location minimum Location maximum
    $13/mo $180/mo
    Medium $65/mo
    Location minimum Location maximum
    $13/mo $433/mo
    Large $144/mo
    Location minimum Location maximum
    $13/mo $1180/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    22

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    Walk Score®: 22

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • City Town Meat Market

      Grocery Stores 0.17 miles

    • Stanton's Appliance

      Shopping 0.2 miles

    • Carmergency Auto Repair

      Services 0.23 miles

    • Washateria

      Services 0.25 miles

    • Best Muffler Car Care Center

      Services 0.26 miles

    • Complete Auto Service

      Services 0.27 miles

    • Alby's Food Mart

      Grocery Stores 0.27 miles

    • Billie Jean's Cafe

      Food & Drinks 0.34 miles

    • Jasmin Food Mart

      Grocery Stores 0.67 miles

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    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Otter Self Storage - 11520 Richcroft Avenue, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 11520 Richcroft Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (225) 412-0004