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Extra Space Storage - 1120 South Norman C Francis Pkwy, New Orleans, LA 70125

4.8/5 - 729 Reviews
Location:
1120 South Norman C Francis Pkwy, New Orleans, LA 70125
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 1120 South Norman C Francis Pkwy, New Orleans, LA 70125

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $106/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $122/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $96/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $60/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $122/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $96/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $116/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $90/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $81/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $60/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $50/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $41/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $33/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $218/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $166/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $171/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $148/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $110 - $116/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $383/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $219/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $511/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $397/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $383/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $340/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $270/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $219/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    729
    Number of reviews

    Read some helpful reviews of Extra Space Storage, 1120 South Norman C Francis Pkwy, New Orleans, LA 70125, shared by real renters with genuine experiences and honest opinions.

    Cristina S. - 10 October 2026
    Mica S. - 3 August 2026
    I had an exceptional experience with Extra Space Storage. The team went above and beyond to accommodate a very unique request I had — allowing items to be shipped directly to the facility, personally handling the deliveries, and placing everything into my storage unit for me. I would highly recommend this location to anyone looking for a storage facility with outstanding customer service and people who genuinely care about helping their customers. ... Read more
    Lexi C. - 5 June 2026
    Charles F. - 4 June 2026
    I had a great experience at this Extra Space Storage location. The facility is clean and well-maintained, but the customer service really set it apart. Shuron and Myron were incredibly helpful throughout the process. They were professional, friendly, and made sure all of my questions were answered. They made the whole experience seamless and stress-free. Highly recommend this spot if you’re looking for storage! ... Read more
    Kelechi E. - 2 May 2026
    Johanah B. - 2 February 2026
    This was the first place i came upon moving to New Orleans. They had the best rates and the manager in the office was very accommodating. She was nice and gave me a a nice big unit. The cleaning people are also very nice and made sure my unit was clear to check out upon move out. The whole process was very easy. Would recommend and 5 Stars for being easy to work with. ... Read more
    Krista S. - 16 January 2026
    I had the best experience thanks to Shuron! She went above and beyond to help me secure a storage unit quickly and without any stress. She explained everything clearly, made sure I got the right size for my needs, and was so patient and kind throughout the whole process. Highly recommend working with her she truly makes things easy! ... Read more
    Amani D. - 10 December 2025
    love_manifesting_abundance333 - 28 October 2025
    *RAT AND MOUSE INFESTED* This place was okay, until I visited the facility to get some stuff out of storage and found mouse and rat droppings throughout my unit and several pieces for furniture and other items damaged by the rodent problems. I do not store food or cookware in my unit, to avoid this issue, but it appears that didn’t matter. Additionally, every time that I visited the facility, there were obvious signs of people living in the units (people wandering the parking lot and hallways with no vehicles in the parking lot, the smell of cooking, people talking and listening to music/watching video inside closed units for long periods of time and never leaving or moving anything). I hated to have to report that, because times are extremely tough for everyone right now and desperate times call for desperate measures, but it negatively affected me. When I reported these issues and told them that I would be moving out, the manager said that was fine and that I would have till this weekend to move out. Then they blocked my access to the facility and the app gave me a message saying that they were going to auction my stuff. ... Read more
    Topher J. - 19 October 2025
    Ms. Shuron is characterized by her exceptional politeness, knowledge, hospitality, and helpfulness. We genuinely value the opportunity to conduct business with her and are committed to fostering a strong and mutually beneficial relationship. ... Read more
    sharanay m. - 1 October 2025
    Gregory and the other African American women working alongside him were absolutely amazing and incredibly accommodating in helping us with the storage room. They went above and beyond, especially when we misplaced our key, patiently assisting us until it was found. ... Read more
    Kaidyn C. - 4 September 2025
    Shelby H. - 3 September 2025
    Thomas M. - 3 September 2025
    Dallas M. - 19 August 2025
    Diane - 3 August 2025
    Stay away at all cost, cost per month they show is promotional and will increase substantially. Its been less than a year and my unit rate has increased twice, more than doubling from the initial fee. They count on you not wanting to move your stuff, despicable. No market conditions or inflation can justify price hikes like that. ... Read more
    Michael P. - 16 July 2025
    The sign-up on line was straightforward and easy. My first visit to the office was pleasant. All procedures were thoroughly explained. While searching for my unit the manager made sure I found it by coming to the unit. A very good experience! ... Read more
    Patricia E. - 25 June 2025
    I visited today and had a great experience with Ju. He assisted both my friend and me, and the entire process was smooth since we had already been browsing spaces online and just needed to see them in person. Ju made sure we were shown units in the newer, well-lit area, emphasized the 24/7 surveillance and restricted access to only those with units, and made us feel very welcomed. He also assured us that we could reach out anytime with questions or concerns. Overall, a great experience, especially for college students! ... Read more
    Asialyn S. - 16 April 2025
    As a 1st time user, the experience was great. Ms. S. Williams assisted my daughter and answered all her questions to ensure that she was at the right place to store some items being she is a college student. As I was on the phone while going through the process as well with my daughter. Ms. Williams was pleasant, knowledgeable and very helpful/patient. ... Read more
    Stephanie C. - 21 March 2025
    Julius was so helpful and lovely! He showed me around the whole building and helped me get an affordable rate. The staff and their friendly nature here alone made me want to store my stuff here:) 10/10 recommend ... Read more
    Morgan F. - 8 March 2025
    I rented a unit at the Extra Space Storage on Norman C Francis & Earhart and it was a MUCH welcome move from my Public Storage unit on Tulane Ave. The gate hours were extremely flexible so I could access my belongings as needed; there was much less foot traffic, so it was much less of a struggle getting in and out of my unit; and there was generally always a cart to utilize. The manager Shuron was very sweet and walked me through a number of units before making my decision and she was a friendly smile every time I saw her on the property. I would highly recommend this location for all your storage needs. ... Read more
    Sienna P. - 19 February 2025
    The manager has been incredible from the beginning to now. I documented everything that was told to me about the previous unit and the current unit. I was told that my storage unit would be a specific price for 9 months because I moved from one unit that I had for four months to another promotional unit. However, the company did not notify me as they did before about the promotion ending, and a significant amount of money came out of my account, so I contacted the front office and was told that the promotion was only for four months; she pulled up everything and said the promotional deal was for four months, but I was told it would be nine months, I explained to her that’s the reason why I moved from one unit into this unit because of the nine-month promotional deal. I didn't need to move because of space, but I did it for the price and the nine-month promotion. However, she said she could give me a deal about sixteen dollars less than what the company drafted out of my account. I guess it was more of a misunderstanding, so she tried to help me the best she could. Thanks again! ... Read more
    Antinia C. - 18 February 2025
    I was helped by Shuron this afternoon and they were absolutely wonderful. Shuron was kind, informative, and went above and beyond to assist me with closing out my unit. As a first time user, this meant a lot to me and I will definitely be using this location for any future unit I need. ... Read more
    Devin C. - 29 January 2025

    About this facility

    Located at 1120 South Norman C Francis Pkwy in the vibrant city of New Orleans, this Extra Space Storage facility offers storage solutions designed to meet a variety of needs. With small, medium, and large units, customers can find the right fit for personal belongings, business inventory, or household items. The availability of climate-controlled units ensures protection from the city’s high humidity, ideal for preserving sensitive items like electronics, documents, or furniture.

    This facility prioritizes convenience and security with features like 24-hour access, indoor storage, and multi-level storage with elevators for easy navigation. For those storing vehicles, there’s dedicated parking and RV storage available. Security is a top priority with the presence of a gate, security cameras, and an onsite manager, providing customers with peace of mind.

    Flexible options such as contactless renting, online payment, and credit card acceptance make the process seamless. For added convenience, moving supplies are available for purchase on-site. This facility is a great choice for residents and businesses in New Orleans looking for dependable and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in New Orleans, broken down by size.

    Small $83/mo
    Location minimum Location maximum
    $25/mo $289/mo
    Medium $163/mo
    Location minimum Location maximum
    $50/mo $480/mo
    Large $340/mo
    Location minimum Location maximum
    $82/mo $3612/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    80

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    44

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    90

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 80, Transit Score®: 44, Bike Score®: 90

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Student Fitness Center

      Recreation & Entertainment 0.22 miles

    • City Wholesale Liquor

      Shopping 0.3 miles

    • Jazz It Up

      Food & Drinks 0.37 miles

    • Tennis Center

      Recreation & Entertainment 0.39 miles

    • Comeaux Furniture

      Shopping 0.41 miles

    • Orleans Parish Conchetta Jail

      Services 0.44 miles

    • NTB Tire & Service Centers

      Services 0.45 miles

    • Roulaison Distilling Co

      Food & Drinks 0.48 miles

    • Orleans Justice Center

      Services 0.49 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1120 South Norman C Francis Pkwy offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1120 South Norman C Francis Pkwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1120 South Norman C Francis Pkwy for specific restrictions and recommendations.

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