Storage Rentals of America - 5800 Brookshire Blvd, Charlotte, NC 28216

4.9/5 - 625 Reviews
Location:
5800 Brookshire Blvd, Charlotte, NC 28216
Office hours:
24/7 ACCESS
  • Mon-Tue: 9:30 a.m. - 5:30 p.m.
  • Thu-Fri: 9:30 a.m. - 5:30 p.m.
  • Sat: 9 a.m. - 5 p.m.
24/7 ACCESS

Storage Rentals of America - 5800 Brookshire Blvd, Charlotte, NC 28216

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • 24 hour access
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment
  • RV Storage

Customer reviews

4.9/5
Average rating
625
Number of reviews

Read some helpful reviews of Storage Rentals of America, shared by real renters with genuine experiences and honest opinions.

"I cannot recommend Lamolia highly enough. She expertly guided me through the entire process, ensuring it was simple and seamless. Her exceptional patience and dedication to customer service were truly a step above, making the experience stress-free. ... Read more
Gerrard M. - 5 December 2025
"Amazing experience from start to finish. The facility was quiet, clean, and spacious, and Miss Thomas, the store manager, was very accommodating throughout the entire process. Look no further than Extra Space Storage for ALL your storage needs." ... Read more
MrPassingThrough - 5 December 2025
Alexis W. - 28 October 2025
Josai K. - 18 October 2025
celia r. - 17 October 2025
Extra Space Storage has been absolutely AMAZING! I’d highly recommend this facility to anyone who is looking for a place to move their storage to. Lamolia is so sweet and kind and answered every single one of my questions in a prompt and timely manner. Please - consider this facility at 5800 Brookshire Blvd as your first choice! ... Read more
Cristen I. - 4 October 2025
Lamolia treated me so well I will recommend this place to anyone as long she is in charge HER CUSTOMER SERVICE IS ABOVE GREAT. It’s really hard now go get fair customer service any were. This young lady needs go around giving and showing real customer service as a trainer. ... Read more
Alex W. - 29 September 2025
roxie C. - 3 September 2025
Denise W. - 21 August 2025
Staff was amazing from beginning to end. The storage facility, kept my vehicles safe and well secured. Using the "Extra Space Storage App" made my experience even more efficient when it came to my Account Pay. I would highly recommend it to anyone looking to store, and a well secured safe environment. ???????????? ... Read more
Patrick H. - 19 August 2025
Lamolia Thomas was very helpful and her customer service skills were top tier! She made sure that I had a full understanding of everything, and was very transparent. If you ever visit the extra space on Brookshire blv, I definitely recommend asking for her..!?? ... Read more
Keyanna T. - 14 June 2025
Lamolia Thomas was very help, and transparent. She answered all my questions and made sure I had a clear understanding on how everything. If u ever visit the location on Brookshire in Charlotte NC, I would definitely recommend you asking for her. Her customer service skills were top tier..! ... Read more
keyanna s. - 14 June 2025
Honestly great customer service and support. I went in a few minutes till closing and mark was very nice and friendly. Took no more than 20 minutes to view my space and complete the paperwork. Also informative and helpful with selection and the pricing. My storage unit was clean and accessible :) ... Read more
Angelina W. - 4 May 2025
I really appreciated the service and positive energy I received! The staff is wonderful, knowledgeable and helpful. I understand the need to make sure to reach out whenever I may have a financial difficulty because they are there to help. ... Read more
Apryl L. - 17 April 2025
Lamolia is incredibly attentive and made sure all my storage needs were met. She was very patient with me while I asked questions and repeated questions, and she still responded promptly and professionally. Overall, my experience with Lamolia was outstanding, and I recommend ESS Brookshire for your storage needs. ... Read more
Deneen D. - 26 February 2025
I left an after hours message and my call was returned in a timely manner. My questions and concerns were handled in a very professional manner and I have already shared my experience today with 3 people. My experience with the new management has exceeded all my expectations. Thank you again! ... Read more
Patina D. - 24 February 2025
Shealyn W. - 20 February 2025
Lamolia was a pleasure to work with. Her experience and expertise helped me pick the right unit I needed for all of my stuff. I would recommend Extra Space Storage for your storage needs!! Great customer service and excellent overall experience! ... Read more
Numeh K. - 27 December 2024
Lamolia was wonderfully helpful. We caught her at the very end of her day, and she was delightful and helpful. She patiently explained all their offerings, ensured we understood that the price we got today was introductory and will rise. She was very thorough and patient. Highly recommend ... Read more
Allison G. - 18 December 2024
The facility was open on Monday, but no one in the office. Came back on Wednesday, same thing. We called the 800# and were told someone was on the way from another store. Waited for almost 3 hours and NO ONE showed up. Not only that, their parking lot is used for a Hispanic lunch cart service. You could hardly get in the parking lot for the fact that it was full of people stopping to get food off the cart. This is crazy!!! WILL NEVER USE THIS PLACE AGAIN! ... Read more
Frederick “. - 1 August 2022

About this facility

Located on Brookshire Blvd, this Storage Rentals of America facility offers a convenient storage solution for residents and businesses in Charlotte, NC. With small units available, it's an excellent option for those looking to store personal belongings, seasonal items, or small office inventory.

This facility stands out with its variety of amenities designed to meet diverse storage needs. Climate-controlled units ensure protection for temperature-sensitive items, particularly important given Charlotte's humid summers. For easy access, the property features both drive-up access and indoor units. Parking options, including RV storage, cater to vehicle owners, while 24-hour access ensures you can get to your belongings whenever you need. The facility is equipped with security cameras, a gated entrance, and an onsite manager, offering peace of mind to renters.

The convenience continues with contactless renting, online payment, and credit cards accepted, making the rental process hassle-free. Moving supplies are available for purchase on-site, and truck rentals make transporting items easier. This facility is ideal for anyone in Charlotte looking for secure, flexible storage solutions with modern conveniences.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

24

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

31

out of 100

Transit Score

Some Transit

A few nearby public transportation options

35

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 24, Transit Score®: 31, Bike Score®: 35

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Old Mount Holly Road at East Todd Lane

    Transportation 0.2 miles

  • Old Mount Holly Road at Windy Valley Drive

    Transportation 0.21 miles

  • Old Mount Holly Road at East Todd Lane

    Transportation 0.23 miles

  • Old Mount Holly Road at West Todd Lane

    Transportation 0.25 miles

  • Old Mount Holly Road at Todd Lane

    Transportation 0.26 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 5800 Brookshire Blvd offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Storage Rentals of America - 5800 Brookshire Blvd, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 5800 Brookshire Blvd for specific restrictions and recommendations.

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