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(919) 356-9502

SmartStop Self Storage - 5012 New Bern Avenue, Raleigh, NC 27610

Self Storage, Car Storage, RV Storage 75 - 500 Sq. Ft.
4.9/5 - 777 Reviews
(919) 356-9502
Location:
5012 New Bern Avenue, Raleigh, NC 27610
All units
Small
Medium
Large
Parking
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Units Availability
Small Storage Unit
5x15
Self Storage
75 Sq. Ft.
$108/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
First Floor Access
$140/mo
Large Storage Unit
10x50
Parking
500 Sq. Ft.
Parking
RV Storage
$205/mo
Large Storage Unit
10x30
Parking
300 Sq. Ft.
Parking
RV Storage
$124/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
First Floor Access
$244/mo

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • First Floor Access
  • Online Payment
  • RV Storage

What customers are saying

4.9/5 - 777 Reviews

Read some helpful reviews of SmartStop Self Storage at 5012 New Bern Avenue, shared by real renters with genuine experiences and honest opinions.

Alex G. - 5 March 2026
Joe P. - 2 March 2026
Tasha H. - 30 September 2025
Colin W. - 30 August 2025
I was there less than 3 months. I get a card in mail my rate is increasing $67.00 in a few weeks. I wouldn't have chosen Smart Stop if I had known the rate would increase $67.00. Sketchy place. Rent elsewhere. Also they almost beg you to leave a good review the day you rent. Why all the good ones. ... Read more
JMC - 17 July 2025
I recently had a wonderful experience setting up a storage contract at my local facility, thanks to the outstanding service provided by Lacey, the store manager, and Kerri, the assistant manager. From the moment I walked in, Lacey greeted me with a warm smile and a friendly demeanor, making me feel welcome. She took the time to understand my storage needs and patiently explained the different options available. Her knowledge about the various unit sizes and pricing plans was impressive, and she helped me find the perfect fit for my belongings. Kerri joined us shortly after and added to the positive atmosphere. She was equally enthusiastic and offered valuable insights, particularly about the facility’s security features and accessibility. Together, Lacey and Kerri made the entire process seamless and enjoyable. They guided me through the paperwork, ensuring I understood every detail of the contract. I appreciated their transparency and willingness to answer all my questions. By the end of the visit, I felt confident in my decision and grateful for their exceptional customer service. Overall, my experience setting up the storage contract was not only efficient but also genuinely pleasant, thanks to the efforts of Lacey and Kerri. I left the store feeling satisfied and excited to start using my new storage space! ... Read more
geatmon32 - 28 March 2025
Rates will be raised every 6 months. Bugs are awful. Management is rude. They had the nerve to blame me for my storage door getting off track. Saying I used it too much. This afternoon I had been renting for 4 years. Never once saw them complete ANY maintenance on the doors. This place is a joke. They do not take care of even appreciate their customers. I strongly encourage you to go elsewhere with your business. ... Read more
Pack M. - 25 March 2025
Lacey is so awesome and very helpful. She made the entire process so easy and always followed up in a timely manner. She really cares about meeting a customer’s need and will try to the best of her abilities to meet your needs. ... Read more
Alfie L. - 27 February 2025
Jamiyla B. - 30 January 2025
I rented a space online but had to go in the office finish signing the leasing agreement. Lacey was kind and knowledgeable, got me paperwork and I was in and out of there. Great customer service, would highly recommend. FYI: And I’m picky.. ???????? ... Read more
Terrelle M. - 29 December 2024

Overview

Located at 5012 New Bern Avenue, this SmartStop Self Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate different storage needs. Whether you're decluttering your home, transitioning to a new space, or storing seasonal items, this facility provides practical solutions in the heart of Raleigh.

This facility features climate-controlled units, ideal for protecting items from North Carolina's fluctuating temperatures and humidity. With indoor access and first-floor access, moving in and out is simplified, while drive-up access units ensure convenience for those transporting heavier belongings. For vehicle owners, the facility provides parking and RV storage, perfect for keeping your recreational vehicles secure. Enhanced security measures such as security cameras, a gated entrance, and an onsite manager add peace of mind.

With the added convenience of contactless renting, online payment, and moving supplies available for purchase, this SmartStop Self Storage facility is a reliable option for residents and businesses in Raleigh. It’s well-suited for anyone seeking a secure, accessible, and customer-friendly storage experience.

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Storage units in nearby cities

Want to see how Raleigh, NC, compares to other places? There are plenty of great options nearby. Knightdale, NC, 10 miles away, has 3 self storage facilities with rents starting from $21/month. Or you could drive to Morrisville, NC, just 12 miles distant to find other options, where the cheapest units in the 4 facilities there can be rented for $57/month. In Garner, NC, just 12 miles away, there are 10 facilities available, offering rents as low as $25/month. Further out, Rolesville, NC (13 miles away), and Wake Forest, NC (13 miles away), have 2 and 9 facilities, with minimum rents of $67 and $19, respectively.

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Storage units in Lillington, NC Within a 33-mile radius
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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Charlotte, NC and Winston - Salem, NC, starting from $12 and $15, respectively. Even more storage is available and with low starting rents, in Greensboro, NC ($12), Durham, NC ($18) and Fayetteville, NC ($16).

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Browse storage units in all North Carolina cities.

Frequently Asked Questions

There is a wide array of amenities available for the storage units that SmartStop Self Storage - 5012 New Bern Avenue has to offer. These amenities include Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted, First Floor Access, Online Payment and RV Storage. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by SmartStop Self Storage - 5012 New Bern Avenue can satisfy all of your storage needs. Different sizes here range from 75 to 500 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by SmartStop Self Storage - 5012 New Bern Avenue come at a variety of prices, starting from $108 per month for typically smaller units. However, larger spaces can set you back up to $244 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!