Extra Space Storage - 5242 Crookshank Road, Cincinnati, OH 45238

4.9/5 - 500 Reviews
Location:
5242 Crookshank Road, Cincinnati, OH 45238
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 5242 Crookshank Road, Cincinnati, OH 45238

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $119/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $78/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $112/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $81/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $53/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $70/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $47/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $31/mo
    16x10 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $216/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $232/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $155/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $146/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $518/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $413/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $283/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    500
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Great experience! Robert was incredibly helpful, understanding, and took the time to answer all of my questions. He made the whole process easy and made sure I felt comfortable with everything. Highly recommend this location! ... Read more
    Ryan B. - 9 July 2026
    The customer service at Extra Space on Crockshank Rd in Cincinnati was absolutely wonderful. Robert was very nice and very helpful. If you have to rent from this location you will not be disappointed. Thanks again Robert for all of your help. ... Read more
    Sheila H. - 23 June 2026
    Clean, convenient, safe and reliable! I absolutely love this location! I reserve my unit online and when I got there it was already cleaned out and my lock with key was inside waiting for me! The 5 X 5 was exactly what I needed . The store manager Robert is extremely knowledgeable and helpful and made me feel welcomed and reassured me that he runs a well maintained and safe location for all his customers and our belongings. I look forward to doing business with him. ... Read more
    Anna C. - 3 June 2026
    Secure location. I can see where my money goes as the building gets all its upgrades and additional security measures. Never had issues and my stuff has all been safe there for years now. Robert is the man!! ... Read more
    Matt S. - 14 February 2026
    These guys have been great for me so far. Leased a unit online but had to switch when I got there. They helped me get what I needed when I needed it and for a great price! I wouldn't store my belongings anywhere else. ... Read more
    Ryan H. - 9 February 2026
    Clean, convenient, safe and reliable! I absolutely love this location! I reserve my unit online and when I got there it was already cleaned out and my lock with key was inside waiting for me! The 5 X 5 was exactly what I needed . The store manager Robert is extremely knowledgeable and helpful and made me feel welcomed and reassured me that he runs a well maintained and safe location for all his customers and our belongings. I look forward to doing business with him. ... Read more
    Anna C. - 15 January 2026
    jason f. - 29 September 2025
    Clean with above and beyond service! We got a storage unit to help facilitate a move from Illinois and everyone we’ve worked with here has been wonderful, Robert especially! We booked online and a couple days later we got our unit and got to moving. A great experience overall! ... Read more
    Alexandria W. - 27 September 2025
    I have been a customer of the Extra Space Storage at the Crookshank location for years now. The manager, Robert, is an amazingly kind and knowledgeable man who will bend over backwards to help anyone who comes in, even a long time customer like me. He and his staff (mostly him, really) keep the place safe and secured while looking spiffy and clean... all while still being available to answer questions over the phone, or in person. They will probably never have an employee of Robert's caliber again, even if they have nothing but exquisite employees who give phenomenal customer service. Robert is just THAT good. I recently got laid off, and needed to downgrade to a smaller unit for a few months (maybe six) and he took the time to help me to find a smaller unit in the facility that would still hold my belongings safely, until I can move back up to a larger unit, or move the contents to a new home. He even did his best to find one close to my existing until to cut down on the effort of moving from one unit to the other. He really is a special kind of amazing that only comes along once in a lifetime. You are my hero, Robert. You will be hard pressed to find a better company, or better customer service, than Robert at Extra Space Storage on Crookshank. To be perfectly honest, I would give them 6 out of 5 Stars, if I could. ... Read more
    Martin M. - 5 September 2025
    I had just the best customer service from Robert, the Store Manager, that I have had from anyone in FORever! He was really knowledgeable and was so kind, in a genuine way. I left there feeling really great about my choice to rent with that location. 10/10- would recommend. ... Read more
    Max P. - 31 August 2025
    Wow!! I really cannot believe the amazing experience that I had earlier this month at Extra Space Storage location!! From the minute I walked in, after a HORRIBLE experience with a different storage company that same day, I was greeted by an extremely friendly man with a huge smile- The Manager, Robert. I’m not someone who usually leaves Google reviews unless the service is either exceptionally wonderful or exceptionally horrible. In this case, just wonderful. If you are seeking a self-storage experience unlike the usual ones, stop in to see Robert. He will blow your socks off. Robert, along with his assistant, Trinity (who was an absolute delight to work with as well), treated me pretty much like a friend they were interested in having a conversation with about my needs. I walked in with low expectations. The reason being is the week-long back and forth communication, planning, that I had made with another storage company that were ultimately lies followed up with them not answering when I called, telling me lies, and ultimately deciding to stop picking up the phone when I called. This is a very difficult time in my life and needing to even use a storage unit was a tough decision due to the circumstances. Robert and Trinity showed TRUE compassion and Robert promised me that he genuinely has a number one priority of pleasing customers, and asked if I’d give them a chance to show me they were different than my recent experience. Their treatment of me was night and day. I was shown various options and had everything thoroughly explained to me. He didn’t play games with the pricing (like the other company) and he made me feel like he genuinely wanted to not only earn my business, but make sure that I was comfortable with my decision- even if it wasn’t with their company. Trinity showed me both units available, for the size I wanted. She was so professional, sweet, and definitely treated me with respect. The one I chose was the one someone had just moved out of about an hour prior. She immediately swept and made sure it was fully ready to go for me. If I owned a company, I would be going the extra mile to do whatever it took to get Robert as one of my managers. I hope Extra Space realizes what an asset they have in Robert. He is absolutely spectacular. I’ve already told several co-workers about this experience and told them I’ve never had a storage unit visit like that- ever!, and if they’re ever in need of a storage unit, go to that Extra Space and ask for Robert!! Thanks to both of you for completely turning that week around for me. I hope you’re getting paid what you’re worth! I look forward to seeing you at times in the coming months if I need to access my unit. Im extremely grateful to you both. ... Read more
    Nikki F. - 30 August 2025
    We rented a storage unit online and it ended up being on the furthest side of the building so Robert moved us into one that was much closer to the front! He was so nice and helpful and we really appreciated what he did for us, Robert you’re a rockstar!! thank you so much! The place is very clean and I feel safe leaving all my stuff inside! ... Read more
    bug - 18 July 2025
    Mr. Robert really helped my family and my organization. I stopped I to the Crookshank location and he did everything he could to get us into a unit. This was really important because I operate a non profit organization and needed the space to store donations. Thanks Mr. Robert. ... Read more
    Alicia S. - 1 July 2025
    I haven’t used storage in years but Extra Space Storage has been the best I have utilized. They are clean, well lit, climate controlled and Robert the manager does an excellent job. He helped me in choosing the size I needed and is always helpful when you’re there. Great job Robert!! I highly recommend Extra Space Storage. ... Read more
    Gloria y. - 26 April 2025
    Competitively priced, CLEAN and easy to access storage units, but above all EXCELLENT customer service. Robert, the property manager, is a true asset to this facility. He’s knowledgeable about his facility, professional and a really nice person as well. Highly recommend. ... Read more
    I’m N. - 14 April 2025
    Storage space is beyond small for all sizes options that they have. The Guy working that day had nothing but an attitude every time I needed help with a question. My storage bin has a big beam taking over most of my space just to only be credited $10 off for that month only, so will be finding a new storage . ... Read more
    Shaunte D. - 17 February 2025
    This is one of the best storage units I’ve ever had if you’re looking for a nice clean environment this is the place.. Mr Robert is very helpful if you have any questions or concerns he’s always just a phone call away.. ... Read more
    Trice R. - 22 November 2024
    I really like the idea of having a storage unit it's not far from home, and my things are safe and dry on the inside. The facility is always nice and clean when I go there. I really appreciate the associate, Mr Robert he was very kind and personable and patient with me answered all of my questions.And concerns he showed me around so that I would have a visual of the units that I was selecting very professional. I will definitely recommend friends and family. ... Read more
    LeAnn N. - 7 October 2024
    Robert's customer service is Excellent. Paperwork went smoothly. Very courteous and professional. Made my experience wonderful. I will be recommending this facility to anyone looking for storage. 10 Stars Really!!! Sincerely, Margaret P ... Read more
    Levettia P. - 4 October 2024
    I have been with Robert and Life Storage Crookshank for a year and Robert has provided excellent customer service every step of the way. When I have had questions he has always taken ample amount of time to assist and thoroughly answer my questions. He is always courteous and professional and has gone over and above to assist. Thank you Robert! In addition, this facility always feels safe and is always clean! Very much appreciated! I would highly recommend this company and this location in particular! Jamie ... Read more
    Jamie B. - 13 September 2024

    About this facility

    Located at 5242 Crookshank Road, this Extra Space Storage facility offers a range of unit sizes, including small, medium, and large, to meet diverse storage needs. Designed with convenience in mind, this facility features elevators and multi-level storage, making it easy for you to access your belongings no matter where your unit is located.

    To protect your stored items from Cincinnati's fluctuating weather, this facility provides climate-controlled units, ideal for safeguarding temperature-sensitive items like electronics, furniture, and documents. All units are indoor, and the property is equipped with advanced security cameras for added peace of mind. For added convenience, parking is available, and the facility supports contactless renting, so you can reserve and access your unit without any hassle.

    This Extra Space Storage facility stands out for its onsite manager, ensuring help is readily available, and the option for online payment simplifies account management. It’s a great choice for residents in the Western Hills area who need secure and convenient storage backed by reliable service.

    Price comparison

    See how this facility's unit prices compare to others in Cincinnati, broken down by size.

    Small $74/mo
    Location minimum Location maximum
    $16/mo $211/mo
    Medium $187/mo
    Location minimum Location maximum
    $45/mo $305/mo
    Large $405/mo
    Location minimum Location maximum
    $65/mo $900/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    64

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    50

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    37

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 64, Transit Score®: 50, Bike Score®: 37

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Glencrossing Way 5083

      Transportation 0.08 miles

    • Glencrossing Way

      Transportation 0.09 miles

    • Anderson Ferry Rd & Crookshank Rd

      Transportation 0.14 miles

    • Servattis

      Grocery Stores 0.16 miles

    • Glenway Crossing Transit Center A

      Transportation 0.16 miles

    • Glenway Crossing Transit Center D

      Transportation 0.16 miles

    • Cancun

      Food & Drinks 0.17 miles

    • Jersey Mike's Subs

      Food & Drinks 0.18 miles

    • Win Wok

      Food & Drinks 0.18 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5242 Crookshank Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 5242 Crookshank Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5242 Crookshank Road for specific restrictions and recommendations.

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