Public Storage - 2900 Disney Street, Cincinnati, OH 45209

4.4/5 - 367 Reviews
Location:
2900 Disney Street, Cincinnati, OH 45209
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2900 Disney Street, Cincinnati, OH 45209

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $114/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $98/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $156/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $124/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $152/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $109/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $88/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $54/mo
    10x18 Vehicle 180 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $195/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $191 - $266/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $161/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $126 - $162/mo
    12x40 RV 480 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $205/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $496/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $368/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $327/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up
    $325/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $238/mo
    9x30 Self Storage 270 Sq. Ft.
    Roll-Up
    $534/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.4/5
    Average rating
    367
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Delaina L. - 6 July 2026
    Sandi W. - 22 June 2026
    I’ve been a customer at Public Storage in Oakley for about 7 years, and Brittany recently provided some of the best customer service I’ve experienced. She was incredibly accommodating, understanding, and took the time to help me find a way to reduce my monthly rate. I was honestly considering moving to another storage unit because of the cost, but Brittany’s kindness and willingness to help made a huge difference. It’s rare to find someone who genuinely cares about helping customers, and because of her outstanding service, I’ve decided to stay with Public Storage. Thank you, Brittany, for making the process so easy and stress-free! ... Read more
    Catie Z. - 11 June 2026
    Len P. - 4 June 2026
    I recently rented a storage unit at Public Storage, and my experience has been excellent. The facility is very clean, well-maintained, and feels safe and organized. What stood out the most was the outstanding customer service, especially from Brittany. She was incredibly friendly, professional, and patient throughout the entire process. Brittany went above and beyond to answer my questions, explain everything clearly, and help me find the right storage solution for my needs. Her positive attitude and willingness to help made the whole experience smooth and stress-free. If you’re looking for a clean storage facility with exceptional customer service, I highly recommend Public Storage—especially if you have the opportunity to work with Brittany! ... Read more
    Phong T. - 1 June 2026
    Brittany is the BEST! She literally works so hard and is the kindest soul! Doing it all and making everyone feel welcome, seen, heard and helped properly! Out of all the storage facilities I have been to. She has by far been the BEST and sweetest manager I have come into contact with! She is 5 stars as well as facility! ... Read more
    Darah T. - 27 May 2026
    I’ve had a great experience with Public Storage at this location. The facility is in a great area, very easy to access, and the mobile app makes getting in and out quick and convenient. I also want to give a huge shoutout to Brittney and Sarah. I recently thought I had lost my home and storage lock keys, which was pretty stressful. They actually found them somewhere in the complex, tracked me down, and called to let me know. That level of customer service really meant a lot. Super friendly staff and a very well-run location. Highly recommend! ?? ... Read more
    antonio c. - 2 March 2026
    First of all, Brittany at the front desk was so extremely nice and helpful. I booked a reservation online and she had me in the office, out and in my new unit all within 10-15 minutes. Everything was explained in great detail and I love the drive up garage for when it’s raining or cold. That’s so clutch. Thanks again, Brittany! ... Read more
    Tyler P. - 1 March 2026
    Keven was INCREDIBLY helpful!! The whole process was very easy and I couldn’t be more grateful. From start to finish- not even 20 minutes and I was moving stuff in to my unit, which actually appears larger than I was imagining!! HIGHLY RECOMMEND !!! ... Read more
    Ali M. - 16 January 2026
    Our firm has been renting with the Public Storage location on Disney Street for a number of years and had the pleasure of being assisted by Brittany a number of times in person and on the phone. She is incredibly friendly and helpful, and she even took care of an issue with our account quickly and efficiently. Brittany’s excellent customer service made the entire process smooth and positive. A huge thank you to Brittany for her professionalism, friendly smile, and great attitude! She’s been a great addition to the Public Storage team. ... Read more
    Twelve15 D. - 19 November 2025
    Zeke C. - 10 October 2025
    November A. - 4 October 2025
    Mary R. - 2 October 2025
    Harris is amazing! Thank you for your attention to detail I really appreciate you taking the extra time to listen. I don't have a storage unit at this particular location, however " Public Storage" allows you to make payments at any location. I had some concerns about my storage rental at a different location and Harris was not only a listening ear, he went above and beyond to put me in touch with someone who could address my concerns. You '" Harris" are simply a "shining star", and I appreciate your time and consideration that you gave me. Thank you again! - Bonnie ... Read more
    Be W. - 30 August 2025
    Came across a bug problem in the building 2 weeks after moving in but Brittney was so helpful and got the situation handled in a timely manner and got me credit to my unit so I didn’t have to pay while dealing with the problem thank you so much. The problem is gone and my unit is clean thanks to Brittney’s attention to detail. Was gonna give this place 1 start but her customer service was so great throughout the experience she really made it easy and I didn’t have to do too much on my end. Thank you ... Read more
    Cindy K. - 26 August 2025
    Brittany W was very professional , Very helpful . Her communication skills were awesome The way she explained everything and gave the options assisted me with making the best decisions. Brittany has high quality customer service attentiveness. Thanks Brittany ... Read more
    Chris L. - 20 August 2025
    Avoid. This place is a mess. The entry garage door is broken more often than not. The floors are sticky. The elevator doors only stay open for a few moments; not good when using the broken carts. Speaking of carts, how about more than TWO working carts. The manager, I think others identified her as Courtney, is rude and has zero business being a manager of anything. I moved out. I would recommend you not move in. ... Read more
    Eric B. - 5 August 2025
    Courtney and Brittany were the absolute best in helping me figure out what size storage unit I would need and making the process seamless I’d recommend coming to them anytime for any temporary storage needs! ... Read more
    Trevor C. - 1 August 2025
    Harris has great customer service! He was so helpful after I had a hard time the day before with Courtney, she needs to work on her people skills or get out of customer service. Thank you Harris for the great service you provided. ... Read more
    Dalana S. - 20 July 2025
    Lauren C. - 16 July 2025
    The lady in the office (Courtney aka manager), is very rude and extremely unprofessional. So I went in today to say that I lost my keys and I needed the current lock cut. She got out a waiver and had me sign it, but then proceeded to grab my new lock and said I could not be there when the lock is cut and that she would put on the new lock once the old is cut off. I was like hold up I would like to be there when the lock is cut off and I will then put on the lock. This just sounds fishy to me and I am not letting it happen with my unit PERIOD! ... Read more
    Anne Q. - 31 March 2025
    I recently had the pleasure of visiting 2900 Disney Street in Cincinnati, and I can confidently say it was an outstanding experience! From the moment I arrived, I was impressed by how well-maintained the property is. The landscaping is immaculate, and the overall atmosphere is welcoming and vibrant, making it a delightful place to spend time. What truly made my visit exceptional, however, was the interaction I had with Cortney, the store manager. Cortney is an absolute gem! Her warm demeanor and genuine passion for her work shine through in every interaction. She went above and beyond to ensure that I had everything I needed, answering all my questions with a smile and providing helpful recommendations. It’s clear that she cares deeply about both the store and its customers, creating a positive and inviting environment. If you’re in the area, I highly recommend stopping by 2900 Disney Street. The combination of a beautifully maintained property and the exceptional service from Cortney makes it a must-visit destination. ... Read more
    Brayden M. - 18 March 2025
    Alyse P. - 24 February 2025
    Be careful storing here. The manager likes to pick favorites and only help those customer. They are hardly ever here. The other day we came to our unit and the doors didn’t work, the place was trashed and there is a giant hole in the fence. The manager, Cortney, will not allow you to speak to any kind of management and will bully you until you tell her the issue. I’d avoid Public Storage all together but this location was supposed to be in a good area. ... Read more
    Arienna S. - 3 January 2025
    Do. Not. Use. This. Location. Management is RARELY in the office because they don’t hire employees, just stick the manager with everything. Yeah so good luck with that! “They have many other responsibilities…” better make an appointment with management today for tomorrow if you need something today! Remember- no same day appointments!!!!! There are never carts available to move things in and out of your unit- so make sure you bring your own! (Staff told me this month 2- that I should “bring my own” although part of the advertising says they provide them for their customers. The elevator there breaks. Good luck! Once it breaks, it’s going to be a while before that sucker is fixed. Hope you’re not in the 3rd floor hauling heavy items down 3 flights of stairs like I did all summer! I hope you like trash! It’s everywhere! No garbage cans on site- so the floor is your dumpster. Apparently. No one cleans it up until it’s an eyesore. Looks like raccoons get in or something sometimes. Best spot in town if you love the rudest customer service experience you can find! They who will not and can not listen to you when you talk! Oh! Don’t forget about the multiple 20$ late fees you’ll accrue over a 2 week time period if you’re late with rent. Don’t even think about trying to use actual cash to pay either, or you will most likely be forced to pay extra late fees on your unit because the office is never open for kiosk access. If you hate having your calls returned, love being provided lip service, and are looking for the most difficult to use frustrating storage unit of your lifetime - look no further. You have arrived. So… Rent at your own risk. The move- in special, pay 1$ for the first month- well I found out the hard way- it just wasn’t worth it folks. Sounds good, but in the long run, save yourself a headache and go to a customer service conscious storage facility. If I had only known…. So that’s why I have committed to leaving this review. May you not be screwed over as I was. I repeat. Do. Not. Use. This. Location. Courtney is the only decent part of this entire place— I wish she would leave there and get a job somewhere else. The company and the way they run their locations makes her look bad. ... Read more
    Kristen A. - 9 December 2024

    About this facility

    Located at 2900 Disney Street, this Public Storage facility offers a variety of storage solutions in Cincinnati's Oakley neighborhood, a bustling area known for its mix of residential and business spaces. The facility provides small, medium, and large units, ensuring options for everything from seasonal items to furniture during a move. Unit features include swing and roll-up doors, with climate-controlled units available to protect sensitive items from Ohio's hot summers and chilly winters.

    This facility boasts a range of convenient amenities, such as drive-up access for easy loading and unloading, elevators for accessing units on upper levels, and first-floor access for added convenience. For added security, the property is equipped with security cameras, and the onsite manager ensures an extra layer of support. Parking and RV storage are available, making it a great option for vehicle owners.

    With multi-level storage and indoor units, plus the ability to reserve and pay online, this Public Storage location is an excellent choice for residents and businesses in the area who value accessibility and flexibility. It's especially suited for those managing moves or needing long-term storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Cincinnati, broken down by size.

    Small $112/mo
    Location minimum Location maximum
    $16/mo $211/mo
    Medium $168/mo
    Location minimum Location maximum
    $45/mo $305/mo
    Large $356/mo
    Location minimum Location maximum
    $65/mo $900/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    50

    out of 100

    Walk Score

    Car-Dependent

    Some errands can be accomplished on foot

    41

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    51

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 50, Transit Score®: 41, Bike Score®: 51

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Homewood Suites

      Services 0.2 miles

    • Buffalo Wings & Rings

      Food & Drinks 0.21 miles

    • Eiser’s Drive Thru

      Shopping 0.21 miles

    • At Home

      Shopping 0.28 miles

    • MOD Pizza

      Food & Drinks 0.32 miles

    • Kroger

      Grocery Stores 0.35 miles

    • Meijer

      Grocery Stores 0.36 miles

    • Freshmarket

      Grocery Stores 0.39 miles

    • CVS Pharmacy

      Services 0.39 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2900 Disney Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2900 Disney Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2900 Disney Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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