Extra Space Storage - 2929 Dublin Road, Hilliard, OH 43026

4.9/5 - 732 Reviews
Location:
2929 Dublin Road, Hilliard, OH 43026
Office hours:
24/7 ACCESS
  • Mon-Sun: 6 a.m. - 10 p.m.
24/7 ACCESS

Extra Space Storage - 2929 Dublin Road, Hilliard, OH 43026

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    $96 - $101/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $220/mo
    5x15 Self Storage 75 Sq. Ft.
    $114/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $220/mo
    5x10 Self Storage 50 Sq. Ft.
    $92 - $101/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $134/mo
    5x5 Self Storage 25 Sq. Ft.
    $53 - $66/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $261/mo
    10x15 Self Storage 150 Sq. Ft.
    $228 - $245/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $220/mo
    10x10 Self Storage 100 Sq. Ft.
    $162/mo
    10x40 Self Storage 400 Sq. Ft.
    $403/mo
    10x40 Vehicle 400 Sq. Ft.
    Drive-up Access Parking RV Storage
    $403/mo
    10x35 Vehicle 350 Sq. Ft.
    Drive-up Access Parking RV Storage
    $366/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $86 - $329/mo
    10x25 Vehicle 250 Sq. Ft.
    Drive-up Access Parking RV Storage
    $86 - $290/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $84 - $256/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    732
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Vaughn K. - 7 July 2026
    Colleen L. - 6 July 2026
    I recently discovered that my original contracted monthly rate for a 10 x 10 unit at this location had increased by 400% in less than 1 year. Wondering why I didn’t receive any notification, I checked my email to discover that my monthly billing statements had stopped months prior. After logging into my account I found that my primary email had been changed without my knowledge, effectively eliminating me from billing communications. So yesterday I stopped by the unit to discuss and discovered several holes in the ceiling, soaking wet personal items, and standing water inside of my drive up unit. I spoke with Chase in the office about the water damage and he offered to move units or have the ceiling repaired. I wanted to first discuss billing with him as a means to decide if I would even consider staying at the facility. He pulled up my account and confirmed that my email had been changed and a document had been electronically signed by someone at a different facility. I told him that there’s is no way that I would have remained here if I had been aware of the 400% rate increase, which is more than double what the current advertised online price is for the same unit at the same location and nearly $50 more than the advertised frontline pricing. He told me that the hard changes occur automatically in their system and if I would have complained right away like most people he could have helped me, but since it had been a few months there was nothing that he could do. I asked for contact information or a customer service number of someone that could help me and he told me that he wasn’t allowed to give that information out. After trying numerous different phone numbers that I found online, that all directed me through automated systems and right back to Chase at this location, eventually I resorted to the AI chatbot on the website and interacted with Taj who escalated my complaint, but stopped short of addressing any of the concerns about pricing or property damage. After several requests he did give me the name Bonnie Sweeney, who he identified as the district supervisor that would contact me. Instead, some named Jonathon called me and informed me that the company had mistakenly presented my account to another individual who then changed my primary contact information and electronically signed my name to confirm those changes the same week that I was to be charged a 100% pricing increase which was followed months later by another 100% increase. He apologized and offered to credit me a month of storage, but considering the roof damage to my unit I will have to move my things to another facility. I asked him instead to refund the difference between what I was charged, $166, and what the current advertised frontline price is for that unit, $129, for the 6 months that I was charged without notification. Over 9 months my rate had increased from an initial $41 rate, to $82, and ultimately $166. He informed me that he would not be refunding me any money. I then told him that I would then like to seek arbitration per our rental agreement and he refused to give me any contact information to begin that process telling me the arbitrator “would have to figure it out”. Then he hung up on me mid sentence. So if you are looking for a business to forge your signature, remove you from billing correspondence, ruin your belongings, increase your dues 400%, and refuse accountability then this is the place for you! *Update* Called the number you provided and was routed right back to Chase again who confirmed that no effort has been made to repair the roof on the unit. He also reconfirmed that there would be rate adjustment, refund, or anything else approaching a resolution. Thanks again Extra Space! ... Read more
    Keith M. - 3 April 2026
    Kit L. - 11 March 2026
    Chase at Extra Space Storage is the gold standard for customer service. He walked me through the rental agreement clearly, showed me exactly how to access my unit, and ensured I got the best rate possible. No hidden fees or surprises—just honest, efficient help. Thanks, Chase! ... Read more
    Maricela E. - 9 March 2026
    Nothing against this location specifically but I booked online on a special. Come to find out they’re charging me full price. I made a payment by phone last month and 3 days later, they still drafted the money from my account! No big deal, I just won’t be charged next month. Nope, just got a notice saying the money was drafted. When I call, it’s telling me I owe 2 months of payments and my next payment is due in match.this website says 24/7 customer service. That’s false. Closed on sundays even tho they advertise they’re open. Cant reach a real person on Saturday either. There is an on-site office and I’ve never been able to catch the person there. SMH. Never again. ... Read more
    Aloha A. - 1 February 2026
    Always very helpful. I've rented same unit for almost 4 years now. Anytime ive needed to update info or have a question they answer the phone and call back upon receiving my voicemail. Grounds kept clean from debris and snow. Thank you so much everybody. The absolute best. ... Read more
    Scott B. - 28 January 2026
    La L. - 31 July 2025
    abby m. - 21 July 2025
    Needed storage fast, the kiosk on the outside of the building was great. Booking and payment took 5 minutes. Our storage unit was clean and ready with a brand new lock already inside the unit for us to use. ... Read more
    Matthew R. - 31 March 2025
    I’m normally not a person that takes the time to write a review but I have to make time and acknowledge the excellent service that Cat provides at this location. She makes every aspect of renting a storage unit a breeze. Thanks for all you do Cat! ... Read more
    Marvin S. - 30 March 2025
    Kali D. - 28 March 2025
    A special thank you to Cat for her exceptional customer service! She is friendly, knowledgeable, and truly cares about making the storage process easy and stress-free. She goes the extra mile to ensure everything runs smoothly. I highly recommend this location for anyone in need of storage! ... Read more
    Serafin S. - 13 February 2025
    My experience at Extra Space Storage has been great in the year I have used their services. Cat is wonderful and always responds quickly to my needs. I also appreciate their prices compared to other storage facilities. ... Read more
    Stephanie Z. - 21 January 2025

    About this facility

    Located at 2929 Dublin Road in Hilliard, OH, this Extra Space Storage facility offers a range of storage units in small, medium, and large sizes, making it easy to find the right fit for your needs. Whether you're downsizing, moving, or just need extra space, this facility is equipped with features to suit a variety of storage situations.

    To protect your belongings from the Midwest's fluctuating weather, this facility offers climate-controlled units, ideal for shielding temperature-sensitive items from extreme heat or cold. Convenience is a priority with 24-hour access, drive-up access, and indoor units, allowing you to easily access your storage at any time, day or night. The facility also provides parking and RV storage for those with vehicles and recreational equipment to store. Enhanced by security cameras and an onsite manager, this facility ensures peace of mind while your belongings are stored.

    With features like contactless renting, online payment, and a retail section for moving supplies, this Extra Space Storage facility stands out as a convenient and secure option for individuals and families in the Hilliard area. It's an excellent choice for those seeking flexible access and dependable storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Columbus, broken down by size.

    Small $133/mo
    Location minimum Location maximum
    $19/mo $492/mo
    Medium $218/mo
    Location minimum Location maximum
    $32/mo $448/mo
    Large $238/mo
    Location minimum Location maximum
    $41/mo $1122/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    17

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    28

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 17, Bike Score®: 28

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Hockey Training Center

      Recreation & Entertainment 0.41 miles

    • Thornton's

      Grocery Stores 0.75 miles

    • Thornton's

      Services 0.76 miles

    • WoodSpring Suites Columbus Hilliard

      Services 0.79 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2929 Dublin Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 2929 Dublin Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2929 Dublin Road for specific restrictions and recommendations.

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