Public Storage - 685 SE Division Place, Portland, OR 97202

4.6/5 - 526 Reviews
Location:
685 SE Division Place, Portland, OR 97202

Public Storage - 685 SE Division Place, Portland, OR 97202

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • 24 hour access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Parking
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.6/5
Average rating
526
Number of reviews

Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

Andrew L. - 11 June 2026
Great clean storage space for us. Super easy to set up and easy to get inside. We love how accessible the app is as well. We met Trav there who was great to talk with and offered any assistance needed! ... Read more
Meosha W. - 8 June 2026
Gabe V. - 2 June 2026
Moving is usually a masterclass in logistics and questionable life choices, but Trav made the entire setup an absolute breeze. He had me ready to go so quickly and smoothly it made the actual moving part look bad, and he managed to make a good day even better. Seriously, give this man a raise — he’s already done enough heavy lifting for one day. 5/5 stars, phenomenal service. ... Read more
Mike A. - 30 May 2026
Valerie R. - 25 May 2026
Great place for both individuals and companies like ours, Lakeford Moving, to conduct business in Portland. The units are clean, well-maintained, and very accommodating, with easy access that makes loading and unloading smooth for our crews. The staff is always polite, professional, and helpful, which makes a big difference when coordinating moves. Highly recommend this facility to anyone in the Portland area looking for reliable storage. ... Read more
Ivan T. - 5 April 2026
Alina, Came by while I was attempting to sort through my storage locker. I was greeted with a smile, friendly conversation, and a corteous closing - in which I was asked was there anything they could assist with to make my visit even better. The staff here has always been wonderful, but i couldn’t help but notice as they continued down the hall the emwp’iyee surverying the lockers (making sure all was locked/clean), swept the floors, and documented anything that needed to be noted in system - the pride in the work/ownership of the tasks at hand “was incredible”! I was impresssed that they remained focused, and put out a sense of accomplishment with making sure everything was spotless, and working the way it should. I’ve had incredible interactions with one other employee at this establishment that merited acknowledgment, but today I had my phone at hand, and I’m proud to be able to give acknowledgment to this facility for making me enjoy the time I spend here, and giving a sense of security with the work level. “This is the right/secure/well maintained environment I can have my mind at ease leaving my possessions in storage at for any length of time”. Money is tight, so feeling confident in my choices that take from my earnings is important. Thank you! Eric ... Read more
Eric U. - 9 January 2026
I’m 60 years old and disabled and when I called to rent, they told me I would be able to put a code in pull into the Garage and then use one of their cards and unload my stuff and put a code into the elevator and go onto the storage unit which I paid extra for for convenience and Take the lock off they charge me 20 bucks for and roll up the garage door. Put my stuff in there lock it up go back to the elevator and put the code in then go to the pole by the garage door put in a code. The garage door goes up and I drive out and I thought that sounds easy enough. What actually happened was I get to the Public Storage and there’s some homeless people camped out in our parking lot and then there’s two guys that are parked beside the garage door and it looks like their stuff kind of in front of the garage so I pull up in front of the garage and I go out and I start to put the code in they sent me and the garage door won’t go up and there’s no one parked in the garage. then there are two guys going in and out of the door and their stuff won’t even fit out the door and they’re getting stuck and I’m having to wait and so when there stuff started rolling towards my car, I decided to leave and there’s no phone number on the door because their door is smashed into our office and it’s all boarded up so I don’t feel safe there. It’s not what they told me when I called back Customer Service to get some help to get transferred to another facility. They told me they couldn’t transfer me to another facility but they wanted to go ahead and charge my card another $150 and they would be happy to return my other $150 and the next seven days and I said you don’t need to do that but you need to do is refund me immediately or switch me to another facility so I can go unload my car So what they sold me is not what they provided. I feel it’s very fraudulent to sell somebody something when you’re not providing it after they get your money. At the very minimum they should’ve transferred me so when I called customer service, they said there was no supervisor I could talk to and they could really barely speak English anyway. So I decided to call back just to see if I can find somebody who wouldn’t get lost in translation. You may still wouldn’t help me. All they want was more money.. Buyer beware when you deal with Public Storage I have stuff I need out of the space that I’m in and I have my car filled and now they took my money. They won’t give it back. They won’t give me a different space. I can’t get my stuff out of my car and get the job done that I need to do in a timely fashion. I’m on a time crunch but no, they just want more of my money and I’m on a budget so they should do the right thing. This is terrible Customer Service. This is terrible over promising and under delivering. I looked online when I was boring to check it out and it looks nice but when you get there, the garage door has a big den in it. It doesn’t go up or down there just repair inside and even there door to enter. Their office is boarded up and they have homeless living in their parking lot or at least hanging out there so it’s just not really the same image that they’re trying to portray online. I don’t normally leave any kind of reviews, but this just really upset me because I needed to get this stuff in storage immediately and now they prevented that so I jammed up my life personally. I wouldn’t have even given them one star. There is a survey after the phone call and I gave them the lowest ranking. I hope this helps you make the best decision for yourself and where to go. ... Read more
Dana W. - 8 October 2025
Public storage seems to tend with all sorts of things on a daily basis, but the folks at se division place handle it in stride. JD in particular has been incredibly helpful and informative over a handful issues. He’s willing to help and accommodate, and even was able to save me some money in my rent. Thank you JD. You guys are great! ... Read more
I A. - 25 September 2025
JD is the BEST! He went over and beyond to make sure we were taken care of and made what could have been a very stressful and expensive day super easy. We have units all over the country and I wish JD was at all of them. ... Read more
Courtney S. - 18 September 2025
JD has been extremely helpful all of the times I have been at my storage unit. He’s there with a smile and enthusiasm to help in any way regardless of the kind of day he is having! Give this guy a raise!!! ... Read more
Stephanie P. - 31 August 2025
DO NOT rent from this company. I work all up and down the west coast and every single time I try to rent from a Public Storage I have to deal with homeless folk BS. Whether the sliding doors are broken, the office door is smashed in, homeless folks loitering around the property, homeless living inside and breaking into other people’s units, or in the case of this particular location an actual fire got started inside of the building. The employees treat everyone like potential suspects. Nope, nope, and nope I’m done renting from this company. ... Read more
Chris K. - 29 August 2025
Absolutely terrible experience at this Public Storage location on Division Street. The area feels unsafe, and there was zero customer service. On move-in day, the garage door was broken—no warning, no call, and no help. To make matters worse, my rate nearly doubled from what I originally signed up for, without any notice or explanation. Completely unprofessional and frustrating from start to finish. ... Read more
Laura B. - 15 June 2025
Moving to a new city is stressful. JD was a fantastic and calming resource! They deserve a raise. I called at least five times in a fifteen minute time span with silly questions. They answered immediately and assured me all was well. The facility itself is clean and modernized. Bluetooth access via smart phone assures security. Easy to set and use! 7/5 stars :) ... Read more
Katie S. - 11 March 2025
Always been happy with Public Storage. Every location has been well run, with no issues accessing my unit. Staff is friendly and helpful. Been using them for years and will continue whenever I have storage needs. ... Read more
Christopher M. - 6 February 2025
I have used Public storage numerous times. And all of the encounters have been great. James at this location has aways been more than accommodating. On several occasions he has gone above and beyond to make sure that my requests were attended too. He helped me resolve a complex issue this week as well as a few months back. Thanks a million James for your service. Many blessings to you! ... Read more
Jess - 5 December 2024
I had an exceptional experience at Public Storage on SE Division thanks to James S.! Moving and storing items can be stressful, but from the moment I walked in, James made everything so much easier. He greeted me with a warm smile, listened to all my needs, and provided clear explanations about the different storage options. Their knowledge about the units, policies, and even packing tips was impressive. What really stood out was his patience and willingness to go the extra mile. If you’re looking for a storage facility with reliable and friendly staff, this location is the place to go. James S. truly sets the standard for customer service. Highly recommended. ... Read more
Candice C. - 1 November 2024
I wish every customer service person that I came in contact with was half of what JD was for us. He helped us, answered every question we had was so nice and friendly. It’s hard to come by a good customer service people nowadays and he was top-notch we really appreciate him! Great job JD, thank you! ... Read more
Alex K. - 26 October 2024

About this facility

Located at 685 SE Division Place in Portland, this Public Storage facility provides small units designed to meet a variety of storage needs. Its multi-level storage layout and indoor access make it a practical choice for those in the city, especially apartment dwellers in Portland’s urban neighborhoods who may need extra space for seasonal items or personal belongings.

This facility offers climate-controlled units, which are perfect for protecting items from Portland’s damp climate that can lead to mold or moisture damage. With 24-hour access, customers enjoy the flexibility to retrieve items whenever it fits their schedule. An onsite manager and security cameras enhance safety, while contactless renting and online payment options provide modern convenience. For vehicle owners, there’s parking on site, and a retail section offers moving supplies for added ease.

This facility stands out for its blend of convenience and security, making it an excellent option for busy professionals and residents in the Portland area.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

86

out of 100

Walk Score

Very Walkable

Most errands can be accomplished on foot

72

out of 100

Transit Score

Excellent Transit

Transit supports many daily routes

100

out of 100

Bike Score

Biker's Paradise

Biking is practical for everyday travel

Walk Score®: 86, Transit Score®: 72, Bike Score®: 100

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Southeast 7th & Tilikum Way

    Transportation 0.03 miles

  • Southeast Division Place & 8th

    Transportation 0.07 miles

  • Southeast Division & 8th

    Transportation 0.07 miles

  • Aprisa

    Food & Drinks 0.08 miles

  • 7th Street Espresso

    Food & Drinks 0.09 miles

  • Portland Body Shop

    Services 0.1 miles

  • Musicar

    Services 0.11 miles

  • Bespoke Accessories Group

    Shopping 0.12 miles

  • Harold's Auto Service

    Services 0.12 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 685 SE Division Place offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Public Storage - 685 SE Division Place, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 685 SE Division Place for specific restrictions and recommendations.

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