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Public Storage - 3545 Hickory Hill Road, Memphis, TN 38115

4.9/5 - 966 Reviews
Location:
3545 Hickory Hill Road, Memphis, TN 38115
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9:30 a.m. - 5 p.m.

Public Storage - 3545 Hickory Hill Road, Memphis, TN 38115

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $54/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $40/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $27/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $24/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $22/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $27/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access
    $26/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $24/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $19/mo
    4x15 Self Storage 60 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $31/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $111/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $107/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $83/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $54/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $51/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $47/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Car Storage Drive-up Access Other Vehicle Storage Outdoor Access Parking RV Storage
    $123/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $126/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $126/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $111/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    966
    Number of reviews

    Read some helpful reviews of Public Storage, 3545 Hickory Hill Road, Memphis, TN 38115, shared by real renters with genuine experiences and honest opinions.

    This is not the first time I have had problems with the property manager at this Hickory Hill location. In my experience, she has been extremely rude and has repeatedly threatened to have customers banned from the auction company if they do not do what she tells them to do. This time, we won a storage unit at auction that was clearly listed as a 10x15 unit. The auction listing provided a specific unit/door number and showed only the contents associated with that unit. When we arrived to pick it up, she told us that we were also responsible for clearing out another unit behind a different door with a different unit number. Both doors were approximately the same size, each appearing to be a separate 10x15 unit, and each door had its own different unit number. When you win a storage auction, the listing tells you the unit number, the size of the unit, and shows you the contents you are bidding on. We were prepared to remove everything from the unit we actually won, but we should not be expected to clear out a separate unit with a different number that was not included in the auction listing. Instead of professionally addressing the discrepancy, the property manager became rude and threatened to have us banned from the auction company if we did not clear out the additional unit. Based on my personal experiences with this property manager, I would never rent a storage unit at this location, and I would not recommend it to others. Customer service and professionalism are extremely important, especially when dealing with auction buyers and tenants, and unfortunately that has not been my experience at this location. ... Read more
    Thosegachasisters - 9 September 2026
    I’m very dissatisfied. I been with them since may . And my last month here I have a lock on my storage which im not understanding why when I pay my monthly fee . I have a zero balance and still have a lock . Nobody is ever in the office and nobody ever answer the phone . I have not met anyone since having a storage unit there . I feel like this is VERY unprofessional and if you was to leave a lock on someone shouldn’t you make proper protocol to call ??? Where is communication . Also I paid for a climate control storage and my unit is not control . ... Read more
    Jasmyne K. - 1 September 2026
    I obtained this storage online, the young lady that called me was nice and fixed the issue I had with my email. I had forgot to get a lock but to my surprise they left one in the storage for me. Thanks so much because good customer service is hard to find. ... Read more
    Nikita J. - 19 July 2026
    During my trying times this young lady Miss Tabitha hope I spelled her name right. I’m so grateful to her when she kept calling me informing me on the status of my storage of trying to see when I was able to pay it . She was patient and kind . Most of all she went above and beyond helping me understand . Thank you and God bless you Miss Tabitha ... Read more
    Renee l. - 9 July 2026
    Helen L. - 5 June 2026
    Shavita T. - 19 October 2025
    jacob s. - 17 October 2025
    makayla f. - 17 October 2025
    Myosha J. - 2 October 2025
    Taniera C. - 2 October 2025
    constance j. - 2 October 2025
    Jessica and Tabitha were super friendly, went above and beyond and answered all of our questions with a smile and a laugh, they even offered to show us multiple unit locations in the Memphis heat of the day and still left us laughing as we left! Amazing customer service! ... Read more
    Stephanie D. - 17 September 2025
    Jamica B. - 3 September 2025
    Merland B. - 30 August 2025
    Joseph E. - 26 July 2025
    Keya C. - 2 July 2025
    Jas T. - 18 June 2025
    L Z. - 12 June 2025
    Katrina P. - 3 June 2025
    Merland N. - 29 March 2025
    kevin c. - 3 March 2025
    Anthony N. - 9 February 2025
    Ash R. - 8 February 2025
    I had to come back and use yall again. Jessica, a familiar face was still there and im so glad and grateful. She remembered me and helped out once again BIG S/O TO JESSICA ON HICKORY HILL I appreciate the swift service god bless ... Read more
    Quinton C. - 3 February 2025

    About this facility

    Located on Hickory Hill Road in Memphis, this Public Storage facility offers a range of unit sizes, including small, medium, and large, to accommodate diverse storage needs. With climate-controlled units, your belongings are protected from the region’s fluctuating temperatures and high humidity, making it ideal for sensitive items like electronics, furniture, and documents.

    This facility is designed for convenience and security. Features include indoor access, elevators, and first-floor access, streamlining the process of moving in and out. Outdoor drive-up access units are available for easy loading and unloading, and parking is provided for vehicle storage. The property also offers RV storage, perfect for those needing extra space for recreational vehicles. Safety is a top priority here, with security cameras, a gated access system, and an onsite manager to ensure peace of mind.

    For added convenience, this Public Storage facility offers contactless renting and the ability to manage payments online. Moving is made easier with available retail supplies and truck rentals. This facility is an excellent choice for anyone in Memphis looking for secure, accessible, and hassle-free storage options.

    Price comparison

    See how this facility's unit prices compare to others in Memphis, broken down by size.

    Small $29/mo
    Location minimum Location maximum
    $6/mo $152/mo
    Medium $76/mo
    Location minimum Location maximum
    $9/mo $315/mo
    Large $122/mo
    Location minimum Location maximum
    $7/mo $1235/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    29

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    29

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    49

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 29, Transit Score®: 29, Bike Score®: 49

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • InTown Suites Hickory Hill

      Services 0.06 miles

    • Hickory Hill Post Office

      Services 0.39 miles

    • McDonald's

      Food & Drinks 0.4 miles

    • Hickory Ridge Mall

      Shopping 0.52 miles

    • InTown Suites Memphis Southeast

      Services 0.56 miles

    • JusWings & More

      Food & Drinks 0.6 miles

    • Expert Auto Care

      Services 0.63 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3545 Hickory Hill Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3545 Hickory Hill Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3545 Hickory Hill Road for specific restrictions and recommendations.

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