Extra Space Storage - 5656 North IH 35, Austin, TX 78751

4.7/5 - 753 Reviews
Location:
5656 North IH 35, Austin, TX 78751
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 5656 North IH 35, Austin, TX 78751

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    12x8 Self Storage 96 Sq. Ft.
    Climate-Controlled Elevator
    $189/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $243/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $162/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $175/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $116/mo
    10x4 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $175/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $139/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $257/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $175/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $175/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $116/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $106/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $105/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled
    $143/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $104/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $125/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $104/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled
    $116/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $94/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $247/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $304/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $247/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $286/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $195/mo
    9x18 Vehicle 162 Sq. Ft.
    Car Storage Parking
    $236/mo
    30x15 Self Storage 450 Sq. Ft.
    Climate-Controlled Elevator
    $474/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $420/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $611/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled Elevator
    $471/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $474/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $420/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $390/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $361/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $464/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $361/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $390/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $361/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    753
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Property manager was most helpful. He was thorough and took time to make sure I was comfortable with the new storage unit, the procedures and how to get further help should that need arise. I felt in really good hands with James and ExtraSpace. ... Read more
    bob j. - 12 February 2026
    The climate control is about the only thing positive I can say about this place. Beyond that it was infested with rats and/or mice (I could never determine which one - maybe both). To their defense, it is hard to control for this; however, when we went to retrieve many of our stored items they were ruined by the droppings of these rodents. Everything smelled terrible and Extra Space Storage took no accountability, instead telling us we needed to buy insurance for this type of situation. There are many other storage facilities in Austin. I would seek out a different one until they get this problem well under control. See my pictures for proof. ... Read more
    Scott S. - 5 February 2026
    Wanted to pay a BIG COMPLIMENT to *Annie* who helped me to get my rental setup this morning. In getting ready to move, there are so many stressors and finding the right rental company and space was a huge one for me- Annie immediately made me feel at-ease and supported with her cheerful demeanor and personality, how she shared information with me succinctly and made recommendations I would have missed on my own. She made a point to ensure I understood everything correctly and that all my questions were answered. I wish everyone that I will have to deal with in my moving process could be like Annie- she made me immediately feel like a real person and that my rental was being set up to my needs, with the best rate, and that I was in great hands with Extra Space Storage. Please ensure that this thank you gets to her supervisor- they need to know what a true rock star they have on their team. ... Read more
    Joel D. - 2 February 2026
    The staff at this location are very pleasant and helpful and that gets both my stars. The facilities are very clean and easy to use. My issue is with the company’s surprise billing: my rate was raised over 50% in one month with zero notice, and of course they auto-drafted it. They have no problem calling me, texting me and emailing me for everything else… but apparently providing even a heads-up BEFORE a major rate jump is simply too much to ask. I’m finding another storage company immediately. If you like friendly staff, clean facilities, and terrible billing practices…. Extra Space Storage is for you! ... Read more
    Tracy G. - 28 January 2026
    I have been using this place for over a year, love the location. This spring I ended up using my storage unit as a place to store materials from my recent move. I noticed the initial manager either quit or been let go. Nevertheless, I have many of my vinyl records there, which is why I needed air conditioned storage. I noticed back in April when I started using the unit frequently it was warm. As we got toward summer it got warmer of course. At some point in June I needed access in the middle of the day, but my code wasn't working and a staffer had to manually let me in (not the person I was used to seeing in the office, a different person). I then noticed key access to the south door (closest to my unit) fried. I drove back around the building and went to the office to report the maintenance problem, but it was closed for "lunch" at three in the afternoon--there was no one in the office to speak to or help. I have noticed only one person in the office before, which seems odd and a security hazard, but ok . . . . I returned today to get some luggage, and noticed I was sweating profusely inside and realized it was at least 97 degrees and I was drenching in sweat. This alarmed me, because vinyl records warp in heat about 80 degrees or higher. I have to leave for a funeral, so I was going to stop by the office and, again, they were closed. I didn't dare take out my records to look . . . . I called this location when I got home, but no one answered the phone. So, I called the national office and was told they can certainly get someone on the line, and shortly I was speaking to the manager (or interim one it seemed?). After I calmed down a bit we did have a nice discussion; he reported he has newly taken over managing the facility and they have been working on these issues. He said that they usually do not get concerned until things get "above 90 degrees." I said that was absolutely unacceptable, that's not what "climate control" means /at all/. He said that one possibility is I can get a different unit with AC, but I would have to move myself again, which I cannot do because I am traveling tomorrow for a few days, and I have a broken rib that will take 6-12 weeks to heal. In any event, the manager dropped my rent as recompense, which is nice to do. The door will be repaired soon, I was told, but the A/C issues is a different story. I do not know if or when it will be fixed, and the manager said he did not know either. I surmised this has been a problem for months--getting whomever owns this franchise to properly maintain their buildings which, it seems, they no longer do. When I return from my funeral trip, I'll pop some Xanax and sheepishly peep at my vinyl with spot checks for warping. I am in the process of moving back into my home and it will take me some time to play these records in search of warping. Finally, I noticed when I started using the unit again the floor was full of dead roaches and crickets. Also not a good sign of responsible upkeep. And if you have precious items that cannot tolerate heat--you know, the very reason you pay extra for an air conditioned unit. When I think I have the strength to endure it, I'll update this review with any photos of damage I find. [I note below the owner has apologized and asked me to call ; I called many times before this review and no one answered the phone, and only calling the national office got me patched into a human who, basically, said there was nothing he could do but lower my rent. My real name is used here, and the manager has my contact information and aware of my issues. "I'm sorry please call us" is the only thing I get from reviewing? They couldn't contact me? Too busy to do so, I guess. The whole reason a person rents a climate controlled storage unit [IN TEXAS!] and pays for insurance is for peace of mind; this place has provided none April and, apparently, it continues. Will definitely be adding some photos soon.] ... Read more
    Joshua G. - 2 October 2025
    cece k. - 30 September 2025
    This is my second time using this location and the service is unmatched! Jarred worked with and words cannot describe how professional and efficient he is - I was in an out in less that 10 minutes. Highly recommend this place not only because their storage units are top tier, but because their staff is the same way! ... Read more
    Tope I. - 2 September 2025
    Very nice units very clean and good security. Occasionally some homeless get in but I can’t blame that on the management and they are usually gone quickly. Jared the manager is very polite and very helpful. Any questions or concerns I had about the unit or price were handled appropriately. Also very good location for in and out access being right off 35. ... Read more
    Samuel E. - 11 August 2025
    Smooth process and a team member, Tarra, walked me through everything. The only burden I had was moving my items into storage and I was even offered assistance! Being the manly man that I am, I respectfully moved my own items, however, this was a hassle free and straightforward experience AS IT SHOULD BE! I definitely recommend this CLEAN and THOROUGH facility above the other nearby offers! ... Read more
    Jonathan J. - 19 June 2025
    Extra Space Storage!!! Excellent service in Spanish and English. The units are clean. They answered all our questions. The staff is attentive, friendly, and courteous. They are patient enough to show you the units if you wish. DEFINITELY 5 STARS FOR THE STAFF AND ESTABLISHMENT. ... Read more
    Ana A. - 2 April 2025
    Recently moved location. This location has three gate codes; one at the gate and two at the doors. I had a break-in attempt once but they never got into my storage. Tara was great at working with me! I recommend getting a padlock. ... Read more
    Calista F. - 10 March 2025
    Spoke with Tara this morning and she was wonderful! Quickly answered any and all of my questions without the corporate-speak. She’s approachable and gave me a no BS rundown of how the unit will function. Highly recommend her for her honesty, integrity, and listening skills. ... Read more
    Joaquim P. - 22 January 2025
    It is clean and safe, what else do you want in a storage place? Also, I've rented at storage places where the staff is nowhere to be found even during normal business hours. Here the manager is actually there during hours when the office is open, and she's really helpful when you need it. They get kinda peeved when you leave doors open to bring things in and out but honestly that's a good thing because it means your stuff is safe. I would say 10 out of 10 for price point and quality. ... Read more
    Sydney D. - 8 January 2025
    Facility increased prices after a couple months of renting from $63 to $123. When I called to ask about the rent change, they agreed to lower it down to $85.5. Still higher than what I agreed to but I appreciated the change as it unfortunately seems standard for most facilities to increase rent. I also believe that rate is lower than other facilities in the area. I paid $123 for two months and they refunded me the difference between that rate and $85.5 rate for those two months, so about $40, which I also appreciated. I wish my rent had never been raised, but glad the staff made it right to the best of their abilities. The times I’ve been to my unit there have been a few dead crickets in the unit. The elevator was broken for a couple weeks once and I could not access my unit. Other than that, I’ve had no issues with my unit. It is very safe, I would overall recommend storing here ... Read more
    Kendel J. - 28 December 2024

    About this facility

    Located at 5656 North IH 35, Austin, TX 78751, this Extra Space Storage facility offers small, medium, and large units to fit a variety of storage needs. Whether you’re storing a few seasonal items or the contents of an entire home, the unit sizes are designed to accommodate your requirements.

    The facility's climate-controlled units are especially helpful in Austin's warm and humid climate, offering protection for sensitive items like electronics, furniture, and documents. This multi-level facility features elevators for easy access to upper floors and indoor storage for added comfort while loading and unloading. With 24-hour access and contactless renting, you can manage your storage space on your schedule. Parking is available for added convenience, and the property is equipped with security cameras, a gate, keyless unit access, and an onsite manager to ensure the safety and security of your belongings.

    For an extra layer of convenience, this facility accepts online payments and credit cards and offers retail moving supplies to streamline your storage experience. It's an ideal option for residents and businesses in Austin seeking a secure, accessible, and flexible storage solution.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $148/mo
    Location minimum Location maximum
    $10/mo $498/mo
    Medium $253/mo
    Location minimum Location maximum
    $44/mo $838/mo
    Large $433/mo
    Location minimum Location maximum
    $39/mo $2123/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    58

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    46

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    74

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 58, Transit Score®: 46, Bike Score®: 74

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Keto Kitchen

      Food & Drinks 0.05 miles

    • Capt. Benny's

      Food & Drinks 0.07 miles

    • P. Terry's

      Food & Drinks 0.09 miles

    • Super 8 Austin/University/Downtown

      Services 0.09 miles

    • Courtyard Austin-University Area

      Services 0.1 miles

    • Shell

      Services 0.1 miles

    • Target

      Shopping 0.12 miles

    • Fairfield Inn & Suites Austin-University Area

      Services 0.12 miles

    • Cabinets To Go

      Shopping 0.15 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5656 North IH 35 offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 5656 North IH 35, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5656 North IH 35 for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: