Public Storage - 12318 North Mopac Expwy, Austin, TX 78758

4.8/5 - 462 Reviews
Location:
12318 North Mopac Expwy, Austin, TX 78758
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 12318 North Mopac Expwy, Austin, TX 78758

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $51/mo
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $42/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $32/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $239/mo
    10x15 Self Storage 150 Sq. Ft.
    First Floor Access
    $238/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $122/mo
    10x10 Self Storage 100 Sq. Ft.
    $107 - $137/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Parking RV Storage
    $352/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Parking RV Storage
    $257/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    462
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Climate control doesn’t work, roaches and bugs everywhere, your items will be destroyed. I am being charged a whole month of rent even though the unit was vacant. They’re threatening me with collections when I decided to ignore this scam for months. No staff on property so no one checks the units for vacancy every night as normal. Pictures and videos to come. ... Read more
    Sofia S. - 4 October 2025
    No physical agent on site to help view units before renting. You instead talk to someone virtually through the digital kiosk who has no access to the facility, list of available units, or even a detailed map of the facility. Waste of a trip and another example of corporate greed erasing honest jobs. ... Read more
    Cole Z. - 20 July 2025
    DO NOT RENT HERE!!! RAT INFESTATION. I’m looking at the other reviews and they must be fake because there is no Emilio at this location, in fact, you have to talk to a customer service screen if you need help. I rented here last Friday over the phone and I got my unit, when I came a few hours later, I opened my unit to find HUGE rat droppings EVERYWHERE. I began to look at the other opened units and saw the same rat droppings in the corners. This facility is filthy and no one works here. I went to this room at the entrance and talked to a customer service terminal where the rep cancelled my services and promised a refund since the cancellation was within hours. It’s been a week and the hold was dropped and I was charged the full amount for the 1st month. I went back up there to talk to the another rep through the customer service terminal and all she could was request a refund with a supervisor and told me there was no guarantee. Please, save yourself the trouble, time and money and rent somewhere else. I was able to find a nice clean storage with another company where my belongings are in a safe clean environment. It makes no sense to PAY to have your valuables and items you desire to keep in a dirty, filthy storage where vermin will destroy all you things, might as well through them away. On top of that, you will never get any help in case of an emergency. I would love to have this issue resolved and receive a full refund because honestly that’s what I am due. This is highway robbery and completely and utterly disgusting. ... Read more
    Tennie’s B. - 7 February 2025
    Not a very good place I rented it out for less than a month. Had to throw away a lot of stuff almost all my clothes. They have a rodent problem, rat poop everywhere and then I was forced to take everything out of the unit. Otherwise, they were gonna charge me even though it was their problem with the rat poop unprofessional Team not very polite. I don’t know. Maybe it’s just my unit but rat poop everywhere ... Read more
    john c. - 31 January 2025
    This storage facility is a standout - incredibly clean units, top-notch security features, friendly, helpful staff especially Keya Foley that made the entire process smooth from start to finish. I felt completely confident storing my belongings here, and the pricing was very reasonable compared to other options in the area. Highly recommend! ... Read more
    Johnny F. - 17 December 2024
    I recently had the pleasure of interacting with Emilio, and I must commend his exceptional service. He was incredibly kind, helpful, and efficient in resolving my issue. From the moment I reached out, Emilio was attentive and quick to address my concerns. He provided clear solutions and ensured everything was handled smoothly and promptly. It's rare to encounter such outstanding customer service, and I truly appreciate Emilio's professionalism and dedication. Thank you for making my experience so positive! ... Read more
    Jennifer W. - 24 July 2024
    Emilio was extremely helpful and one of the best people I have talked to you in a long time. I have been extremely unhappy with this company until I talk to Emilio. He is the only reason why I am still having a storage shed there. He’s friendly he is extremely knowledgeable and he’s a fast worker. I really wish that they would hire more people like him. They have a few great people on staff and he is one of the excellent ones. ... Read more
    1 - 5 July 2024

    About this facility

    Located at 12318 North Mopac Expwy, Austin, TX, 78758, this Public Storage facility offers a variety of small, medium, and large units to accommodate your storage needs. The facility is designed with Austin's warm climate in mind by offering climate-controlled units, which help protect temperature- and humidity-sensitive items like furniture, electronics, and documents. With options like first-floor access, indoor units, and elevators, this facility provides flexibility and convenience for customers storing a variety of belongings.

    For outdoor storage needs, this facility has parking spaces available as well as RV storage, making it an excellent choice for Austin's many outdoor enthusiasts and RV owners. Security is a priority, with features such as security cameras, gated entry, and keyless unit access for added peace of mind. The presence of an onsite manager ensures day-to-day operations are closely monitored.

    This facility also caters to modern conveniences with contactless renting options, online payment, and the ability to purchase moving supplies onsite, making it a practical choice for both new movers and long-term residents. Whether you’re transitioning between homes, downsizing, or need extra space for your hobbies, this facility offers a comprehensive range of storage solutions for your needs.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $42/mo
    Location minimum Location maximum
    $10/mo $498/mo
    Medium $177/mo
    Location minimum Location maximum
    $44/mo $838/mo
    Large $305/mo
    Location minimum Location maximum
    $39/mo $2123/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    46

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    22

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 46, Transit Score®: 22, Bike Score®: 47

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Employment Commission

      Services 0.06 miles

    • United Heritage Credit Union

      Services 0.1 miles

    • Texas MedClinic

      Services 0.13 miles

    • Capital ENT & Sinus Center

      Services 0.13 miles

    • Baskin-Robbins

      Food & Drinks 0.16 miles

    • P. Terry's

      Food & Drinks 0.16 miles

    • Papa Murphy's

      Food & Drinks 0.16 miles

    • L Motors

      Shopping 0.16 miles

    • Speed Machine Auto Inc.

      Shopping 0.16 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12318 North Mopac Expwy is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 12318 North Mopac Expwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12318 North Mopac Expwy for specific restrictions and recommendations.

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