Public Storage - 2513 Ranch Road 620 N, Austin, TX 78734

4.9/5 - 715 Reviews
Location:
2513 Ranch Road 620 N, Austin, TX 78734
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2513 Ranch Road 620 N, Austin, TX 78734

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $76/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $41/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $30/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $18 - $25/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $258/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $138/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $114/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    715
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I was so relieved to find this place! The storage unit is clean and the temperature is nice and cool. The staff is super helpful, especially Mary, who made me feel right at home and was very accommodating. I feel secure knowing my stuff is taken care of. ... Read more
    Genie B. - 7 April 2026
    I’ve been a tenant at Public Storage in Lakeway for just under two years, and overall I’ve had a very positive experience. The staff members are consistently kind, professional, and genuinely helpful whenever I have questions or need assistance. Everything is very clean and well-maintained, including the restrooms. It’s clear the on-site team takes pride in keeping everything in great shape and making customers feel welcome. The only slight downside has been the rent increases over the past two years, which have been fairly significant (roughly $70-$120 currently). That said, I understand those decisions come from the corporate level and are not the fault of this specific location or its staff. Overall, this is a well-run facility with excellent customer service, and I would absolutely recommend this Lakeway location to anyone looking for a clean, secure storage option with friendly, attentive staff. ... Read more
    Mason T. - 23 February 2026
    Recently sold our house and have been storing our furniture at a Public Storage facility in Lakeway, TX, pending our next move. The facility is very clean, climate controlled (HVAC), exceptionally well-maintained, and staffed with a friendly and helpful on-site manager. Really like the app that we use for access to enter the facility and for account management. There are probably many storage facility options, but this one is tops. Highly recommend it. ... Read more
    John G. - 21 February 2026
    I can’t say enough good things about Mary at Public Storage. She called me about reserving a storage unit during a moment when I was completely exhausted and overwhelmed. I didn’t even realize how much it was showing in my voice, but she did. Instead of rushing through the call or treating me like just another customer, she slowed down, spoke kindly, and gently told me to breathe and take a minute. Her compassion caught me off guard in the best way — it honestly brought me to tears. It’s rare to come across someone who leads with that much empathy and care. Mary didn’t just provide customer service — she provided humanity. I’ll never forget it. Thank you, Mary. ... Read more
    Noelle N. - 2 February 2026
    Mary was incredibly helpful and professional throughout our visit. She took the time to answer all of our questions about storage options and made sure we fully understood everything before making a decision! Her friendly attitude and attention to detail made the entire process smooth and super stress-free. It almost feels rare to find someone so patient and genuinely committed to offering great customer service! Thank you again, Mary! You really went above and beyond and we appreciated your help so much! ?? ... Read more
    Marlen D. - 26 October 2025
    I don't usually write reviews, but Mary at the Lakeway Public Storage facility deserves one! Moving and storage can be so stressful, but Mary made it completely seamless. She is incredibly responsible and organized—she had my unit ready and all the paperwork handled before I even arrived. More importantly, she is genuinely sweet and made me feel taken care of with her good humor. Mary is the best manager I’ve ever worked with. If you need storage, go see Mary! Thank you for making things so easy! ... Read more
    Maira A. - 26 October 2025
    My experience with Public Storage in Lakeway has been absolutely top-notch, and it's all thanks to Mary, the manager. From the very first minute, her level of responsibility has been impressive. Not only does she manage the facility impeccably, ensuring everything is secure and spotless, but her customer follow-up is so diligent that you feel completely confident that your belongings are in the best hands. It’s clear she takes her job very seriously. But what truly sets her apart is how she looks after her clients. She is incredibly helpful and accommodating, always willing to go the extra mile to assist with questions or any logistical needs. ... Read more
    Sebastian O. - 26 October 2025
    On September 1 (Labor Day) they were open (amazingly), and Mary was manning the front desk. We came in about 30 minutes before they closed, and unfortunately we had a series of issues. We were struggling with access to my son’s storage space while he was at work and also figuring out payment. Mary was amazing and helped solve every problem we presented. On top of being smart and efficient, she was kind and cheerful. We were able to get in and move everything we needed that day!! I am still feeling thankful to Mary a month and a half later. She’s a super employee. Mary, you went above and beyond. Thank you so much!!! ... Read more
    Amanda W. - 18 October 2025
    Good morning Miss Mayor took care of me at the public storage. Couldn’t remember my code. She got it from me. I was in a hurry, but she took the time out to help me thank God for her, so God bless your coworker. She’s a great lady great woman of God thank you Miss Mari for helping me this morning. Bye-bye ... Read more
    Anthony M. - 1 October 2025
    Mary is super helpful and kind. She worked with me to get the unit that worked for me after being unsure, and answer all of my questions on multiple occasions. She is professional and has a great attitude toward customers. She met all of my storage and financial needs. As a representative of Public Storage she makes them look great! Based on my experience I would definitely recommend using Public Storage!! ... Read more
    Gina P. - 28 September 2025
    Mary was so helpful when I got my unit at the bee caves location. She even calls me to check up on us to make sure we aren’t having any problems. And she is just all together the nicest who works at public storage I have never had any problems with her. ... Read more
    Brady R. - 23 September 2025
    Catherine P. - 27 August 2025
    Mary has helped me with personalized service each time I needed to downsize units. I have a mother transitions form a home to care and our need continue to shift. Mary has worked with us to make the changes workable. Mary is the primary reason we are still using the service here. She provides personal attention and advice unlike competitors I called. ... Read more
    John S. - 24 August 2025
    I don't write many reviews but I just had to comment on the amazing customer service I received from Mary at Lakeway Public Storage! She went so far above and beyond my expectations and I truly cannot say enough about her in this short review. I have had a lot of experience with public storage facilities in my life and I NEVER encountered such a caring and professional person. She really gets the job done!!! Thank you Mary you are a Godsend and you turned a very stressful move into a refreshing one. I truly wish there were more people like her in public relations! ... Read more
    Phyllis K. - 20 August 2025
    I had a great experience at this storage facility, and wanted to give a big shout out to Mary for their outstanding service. She is friendly, knowledgeable, and went above and beyond to make sure that everyone there had their needs met. The facility is clean, secure and well-maintained. I highly recommend this location, especially if you get the chance to work with Mary. ... Read more
    Zola T. - 27 July 2025
    Mary is the absolute best! She provides excellent customer service and is always helpful, friendly, and working above and beyond. Well-run facility that is very safe and clean. Reasonable rates. Highly recommended! ... Read more
    Stan W. - 22 July 2025
    Mary at your facility was extremely helpful over the phone to get me what I needed for my storage needs. You should be very happy to have her as an employee. She was taking her time with me. Talked about the pricing differences and made my experience 100% there should be more people like Mary working at public storage. Thanks, John ... Read more
    John - 21 July 2025
    The Lakeway location of Public Storage has been a positive experience for me. Mary has been super helpful, a great problem solver, and delivers excellent customer service. Catrina has also been helpful and on top of it. The premises are clean and maintained, there are ample surveillance cameras throughout the property (as far as I can tell), and it’s never too crowded (with other customers) to access your unit and have flat carts available. I definitely recommend this location! ... Read more
    Ileana Z. - 30 June 2025
    Outstanding Service and Professionalism! I had an excellent experience during the process of renting a storage unit at this facility, managed by Mary. From the first phone call with her, and to the moment I've signed the contract and got the key to the storage box, she was incredibly helpful, professional, and friendly. She took the time to explain everything clearly, answered all my questions, and made sure I got the best storage option for my needs. Her customer service skills were outstanding — she went above and beyond to make the process smooth and stress-free. The facility was clean, well-maintained, and secure, which gave me peace of mind about storing my belongings. If you're looking for a hassle-free and positive storage experience, I highly recommend Pubic Storage on 620, especially due to the fact that Mary is there to assist you. Thank you for your exceptional service! ... Read more
    Constantin C. - 12 March 2025
    I recently visited the Public Storage facility and had the pleasure of meeting Mary. She was absolutely fantastic! Mary was knowledgeable, friendly, and went above and beyond to assist me with my storage needs. Her exceptional customer service skills made a huge difference in my experience. Thank you, Mary, for your outstanding help and hospitality! 5/5 stars! ... Read more
    Juli D. - 8 March 2025
    I had a fantastic experience at Public Storage thanks to Mary! She was super nice, friendly, and made the whole process smooth and hassle-free. She got me all set up with my payment quickly and answered all my questions with a smile. Great customer service—thank you, Mary! ... Read more
    Matt S. - 8 March 2025
    Mary, the new manager of this storage facility, is very helpful and hands-on. She goes above and beyond every time we need her assistance. We extended our lease with them for a year, switching from a monthly plan, because she informed us that we could lock in our current rate by paying in advance. I wish I had known this earlier. This is just one example of her excellent service. Mary, thank you for your great service! ... Read more
    Yazadoozoo - 10 February 2025
    Such a wonderful storage facility! It is very clean, well lit and I always feel safe accessing our unit. They take great measures to make certain everything and everyone is secure. I have always had amazing help when I call also! Everyone is super friendly and goes out of their way to make sure your questions/issues are addressed. Shout out to Mary who is just the sweetest ever! Thanks Public Storage Lakeway! ... Read more
    Lori C. - 15 January 2025

    About this facility

    Located at 2513 Ranch Road 620 N, Austin, TX 78734, this Public Storage facility offers convenient storage solutions for residents and businesses in the Lake Travis area. With small and medium units available, this facility is well-suited for those looking to store seasonal items, furniture, or business inventory.

    The facility stands out with its climate-controlled units, ideal for protecting temperature-sensitive items such as electronics or wooden furniture from Austin's hot and humid weather. Storage units are located in a multi-level storage building with elevators for easy access, as well as first-floor access options for added convenience. The indoor layout provides extra security and comfort when accessing your belongings, and the roll-up doors allow for easy loading and unloading.

    Key features like contactless renting, security cameras, and an onsite manager ensure a secure and hassle-free experience. Customers will also appreciate the ability to make online payments and the availability of moving supplies on-site. This facility’s combination of climate protection, ease of access, and modern security makes it an excellent choice for local residents, businesses, and anyone in need of dependable storage in the area.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $41/mo
    Location minimum Location maximum
    $10/mo $498/mo
    Medium $170/mo
    Location minimum Location maximum
    $44/mo $838/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    38

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    25

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 38, Bike Score®: 25

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Ku Mana Crossfit

      Recreation & Entertainment 0.34 miles

    • Sobani

      Food & Drinks 0.53 miles

    • Ernie Reyes World Martial Arts

      Recreation & Entertainment 0.54 miles

    • Gator Garage Door Repair

      Shopping 0.55 miles

    • Holiday Inn Express & Suites Austin NW - Lakeway

      Services 0.62 miles

    • Hudson's Fine Hill Country Dining

      Food & Drinks 0.77 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2513 Ranch Road 620 N is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2513 Ranch Road 620 N, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2513 Ranch Road 620 N for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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