Public Storage - 5220 West Highway 290, Austin, TX 78735

4.7/5 - 368 Reviews
Location:
5220 West Highway 290, Austin, TX 78735

Public Storage - 5220 West Highway 290, Austin, TX 78735

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $149/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $105/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $68/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $314/mo
    25x10 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $414/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $461/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Kiosk Available
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    368
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Move in was a breeze at the 5220 Hwy 290 location. Gain even PROACTIVELY CALLED me and let me know the 3 days/wk and 4hrs those days when someone would be at this kiosk location. Very helpful ! She gave me a phone # also for the person at those times. MUCH better service than other kiosk Public Storage across town ... Read more
    Steve S. - 11 July 2026
    I needed a place close to where I was moving to so the location is convenient. I hate that I've been wasting money on a tiny 10x5 unit for almost 3 years now, and I've only been by there probably less than 10 times. ????? My rent increased this month without any warning..and when I used the app to inquire about it, it just took me in circles. Regardless of how hard it is to get to coming from Mopac, I definitely recommend this Public Storage location if you need a place to store parts of your life that you'll forget about in the Oak Hill area. ... Read more
    Amy J. - 7 July 2026
    I needed a place close to where I was moving to so the location is convenient. I hate that I've been wasting money on a tiny 10x5 unit for almost 2 years now, and I've only been by there probably less than 10 times. ????? My rent increased this month without any warning..and when I used the app to inquire about it, it just took me in circles. Regardless of how hard it is to get to coming from Mopac, I definitely recommend this Public Storage location if you need a place to store parts of your life that you'll forget about in the Oak Hill area. ... Read more
    Amy J. - 7 October 2025
    Scott S. - 3 October 2025
    Jackson P. - 2 April 2025
    This location has been let to run down. The lights in the hallway outside my unit have needed to be replaced for a year. There is always trash in the driveway and around. The so-called 'climate controlled storage' is less than desirable. Some of my items rusted and had mildew on them. I had to throw away 2 expensive wool oriental rugs that had been eaten by insects. Prices are high and constantly going up. It used to be much better when staff was available, but covid changed that. Now, it is a game of wills trying to talk to someone. People forget to put the carts back, making it difficult to move your belongings in or out. Customer service and any personal attention is a thing of the past. ... Read more
    Kent B. - 1 March 2025
    Public storage kept emailing me to leave a review, so here’s my review in one word - ROACHES ??????. I was in the process of moving in on a Friday afternoon, when the movers and I noticed live roaches in the hallways. There was no onsite office with actual people to physically monitor the problem, only a self-service kiosk that connected you to a help agent remotely. The lady I spoke with was empathetic and told me they would get pest control out by the next day to re-treat that area. I received a follow-up call from Shana, the property manager at another public storage location, who said she would ask her boss to transfer me over to another building. Late Saturday afternoon (around 4pm) I went back to the unit and still found live roaches in the hallway. I’m not sure if the additional pest treatment actually happened, or if the infestation was just too massive for it to work. By that point I did not want to wait around for a property manager’s boss to respond to an email during Monday working hours - I needed to get out of there ASAP. I moved out that Sunday, just 2 days after moving in. Obviously I’m extremely disappointed in my experience at Public Storage. I did ask for a refund and compensation for having to use movers twice, so I will update this review with how that goes. Thanks for reading! P.S. My experience with the app was also terrible - Public storage has QR codes at the entrances telling you to download the app so you don’t have to use your access code every time to get in. I would stand in front of the elevator, or right at the very entrance I was trying to unlock, and the app would insist that I was “out of range.” I just used the access code every time. ... Read more
    Angela Y. - 18 December 2024
    I rented here for about 15 months. The facility is nice and I felt safe leaving my items there for an extended period of time. The front office does not have someone working there at all times, but they have a video chat computer that allows you to connect with someone immediately. The in-person staff I did come across were extremely nice, especially Troy, who was able to help me out with a problem of my own creation. I would absolutely rent here again. ... Read more
    Oliver C. - 16 December 2024
    Update 10/24 Andy and Shanna have been extremely helpful in addressing several of these issues. Even though they are not on site, they have been super super helpful ****************UPDATE******************** I left my original review 8 months ago. Here to report, things continue to get WORSE!! No dollies, no access to trash, more broken doors and even no electricity a few times. If no electricity, no access into the building. And it is never when there’s a power outage in the area. Oh and did I mention there’s now a deadbolt on the restroom?? Forgot even washing your hands after being at this disgusting place, even if you could get into the restroom, there is NO water in the sink, no soap, no paper towel or toilet paper. There is never anyone on the premises, no dumpster or trash available. Unless they accidentally forget to put the lock on, then trash is everywhere and it looks like dump. The doors of the units break all the time. The bathroom is always out of order. I constantly speak with others I see here and hear of units being broken into. There are cameras outside only so nothing can be done. The place is horribly maintained. Forget trying to get help with any issues, you can only speak to the kiosk with a computer. **Edit** I have tried calling and speaking to someone and receive no help. Bathroom is still “out of order” after being told a work order was put in. There was even an employee in the office who refused to answer the door. I was still there when she left, she claimed it was her first day but she has been seen many times over the past year. ... Read more
    Kristin - 21 October 2024
    I must say...I am more than impressed with the professionalism and attentiveness of Jesse. I work a bunch and sent my kids to get a 24 accessable unit. He gave us the best choice possible and explained the pros and the cons about 24 hr access. We got the last spot available...smaller than I was hoping for but I know he will help me get on a waiting list for the larger 24hr units. I love that they have auto draft without hidden charges or surprises. I also want to thank the owner for keeping it clean and secure with lots of lights and cameras. Jesus even does a walk through for suspicious activity. Thank you in advance. ... Read more
    M. P. - 10 December 2022

    About this facility

    Located at 5220 West Highway 290, Austin, TX 78735, this Public Storage facility offers convenient storage solutions for those in the southwest Austin area. With small and medium unit sizes available, it caters to a variety of storage needs, whether you're decluttering your home or need extra space for your growing business.

    This facility prioritizes modern storage conveniences, featuring climate-controlled units to protect your belongings from Austin's fluctuating temperatures and humidity. The property also offers indoor access, drive-up access, and first-floor access, making it easy to load and unload your items. For added convenience, there are elevators for multi-level storage and a kiosk available for self-service. The property provides parking options and utilizes security cameras and an onsite manager to ensure the safety of stored items.

    With features like contactless renting, keyless unit access, and online payment options, this facility is perfect for those seeking a seamless storage experience. It’s well-suited for both residents and businesses in the Austin area looking for secure, accessible, and modern storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $107/mo
    Location minimum Location maximum
    $10/mo $498/mo
    Medium $314/mo
    Location minimum Location maximum
    $44/mo $838/mo
    Large $438/mo
    Location minimum Location maximum
    $39/mo $2123/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    45

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    27

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    46

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 45, Transit Score®: 27, Bike Score®: 46

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Baylor Scott & White Medical Center - Austin

      Services 0.18 miles

    • At Home

      Shopping 0.22 miles

    • Heart of Texas Motel

      Services 0.25 miles

    • Austin Fire Station 51 EMS 40

      Services 0.33 miles

    • Target

      Shopping 0.35 miles

    • CVS Pharmacy

      Services 0.37 miles

    • Starbucks

      Food & Drinks 0.37 miles

    • Chevron

      Services 0.38 miles

    • Star Stop 38

      Grocery Stores 0.38 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 5220 West Highway 290, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5220 West Highway 290 for specific restrictions and recommendations.

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