Extra Space Storage - 12711 Westheimer Road, Houston, TX 77077

4.8/5 - 457 Reviews
Location:
12711 Westheimer Road, Houston, TX 77077
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 12711 Westheimer Road, Houston, TX 77077

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $59/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $46/mo
    7x5 Self Storage 35 Sq. Ft.
    Climate-Controlled
    $34/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $64/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $46/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $25/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $117/mo
    10x15 Self Storage 150 Sq. Ft.
    $125/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $117/mo
    10x10 Self Storage 100 Sq. Ft.
    $89/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $84/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $253/mo
    25x10 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $217/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $253/mo
    20x15 Self Storage 300 Sq. Ft.
    $232/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $177/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $232/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $177/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $161/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    457
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    I rarely take the time to write reviews, but Karla absolutely deserves one! Over the past six months, she has consistently gone above and beyond to help me every time I’ve needed assistance. She helped me get signed into the app when I couldn’t figure it out, found me a larger storage unit at an excellent price, and has always been friendly, patient, and incredibly knowledgeable. Every interaction with her has been a great experience. She truly cares about her customers and makes the entire process easy and stress-free. It’s because of employees like Karla that I continue doing business with Extra Space Storage. Thank you, Karla, for your outstanding customer service and for always being willing to help. You are truly appreciated! And obviously, I highly recommend Extra Space Storage. ... Read more
    Andrea S. - 4 July 2026
    Reggie J. - 16 April 2026
    Great experience very professional , quick , understanding. I lost my keys and I received the most patience they moved fast on my behalf and I highly recommend them to anyone looking for storage space 11 outta 10 experience ... Read more
    trenard h. - 8 April 2026
    I appreciate Clara at Extra spaces who is very helpful and very knowledgeable about her business. Very polite lady help me how to work the app to open gates which is helpful when you can’t remember codes ... Read more
    Pauline G. - 11 January 2026
    Mariam H. - 13 December 2025
    I'm feeling hella skeptical because how the guy judge the key I chose like their locks are unbreakable... He giving me the vibe somebody my break in and now he look like a suspect.. Horrible service in my opinion but I need the storage asap and it's close with 24 hour access ... Read more
    LeShay M. - 3 October 2025
    My experience was great, John was awesome and provided details and great customer service with a great attitude, he understood me situation. I also like the fact this place is well secure with great lighting and operable cameras in place , not saying that things can't happen but due the most part you can see if anything is happening with camera. But overall my experience was above par and a good place to check out due siring your things?????? ... Read more
    Ms D. - 18 September 2025
    This has been a long journey for me and my partner she has struggled I have struggled but we've been making it through and at one of ours darkest time John at the storage unit gave us some much needed information that helped keep us going he's very knowledgeable and has made this part of my journey a wonderful entertaining and positive experience there's not enough stars on this review to give him ... Read more
    Tyrell H. - 31 July 2025
    Ezell S. - 2 June 2025
    Garrett W. - 30 January 2025
    I had a fantastic experience working with John! From the moment I arrived, he was welcoming, professional, and incredibly helpful. He took the time to walk me through the storage options, explained everything clearly, and ensured I found the perfect unit for my needs. The facility itself was clean, well-maintained, and secure, giving me great peace of mind. John's outstanding customer service and attention to detail truly stood out. If you're looking for a reliable storage facility, I highly recommend getting a unit here! ... Read more
    Sean P. - 19 December 2024
    Just paid my life storage bill and it was easy as could be You have a great employee working in there. He’s been been doing a great job since he’s been here and I just wanna let you know that he’s really really on the ball and knows what’s going on at the storage facility takes great care of me and I appreciate your help. He is very friendly and customer oriented. Thank you. ... Read more
    Johnny D. - 1 November 2024
    I love this place with 24 hour access .. I would take away a full star Due to it not having a dumpster and there's a lot of trash in the parking lot ,( I'm guessing it's probably Due to it not having a trash area)),,but the manager Big John Is awesome and makes up for it! ... Read more
    tara m. - 13 October 2024
    Would 100% NOT recommend storing anything important here. I store one of our cars here in between finding a house and we had a family member who ended up needing the vehicle this weekend through next week. So we go up there to get it and low and behold they started a huge construction project WITHOUT SAYING ANYTHING to ANY of the tenants. I asked the manager if they would pro-rate our rent for the month for as long as this took and she immediately said no "because technically your vehicle is stored". Could not have been more useless and unhelpful. As soon as this is done I am removing my vehicle and never renting from them again. Terrible business practice, you have to let your customers know before you do a huge construction project that completely removes access to your units you rent out. What a freaking joke this situaiton is. ... Read more
    Cole H. - 16 January 2021

    About this facility

    This Extra Space Storage facility, located at 12711 Westheimer Road in Houston, TX, offers a variety of unit sizes ranging from small to large, making it an ideal choice for both personal and business storage needs. With climate-controlled units, this facility is particularly well-suited for protecting your belongings from Houston's hot and humid weather, ensuring sensitive items like electronics, documents, and furniture remain in excellent condition year-round.

    Key features include drive-up access and indoor units, providing options for easy loading and unloading. For those with larger storage needs, parking and RV storage are available, making it a convenient solution for storing vehicles or recreational equipment. The facility is equipped with advanced security cameras, and an onsite manager adds an extra layer of safety. With 24-hour access, you can retrieve your items at your convenience, and contactless renting makes securing a space hassle-free.

    This facility also offers modern amenities like online payment and accepts credit cards, which simplifies the rental process. For moving or storage setup, retail supplies are available onsite. Ideal for individuals, families, or businesses needing reliable and secure storage in Houston, this facility provides flexibility and peace of mind.

    Price comparison

    See how this facility's unit prices compare to others in Houston, broken down by size.

    Small $46/mo
    Location minimum Location maximum
    $5/mo $640/mo
    Medium $106/mo
    Location minimum Location maximum
    $8/mo $820/mo
    Large $213/mo
    Location minimum Location maximum
    $19/mo $6450/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    74

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    47

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    56

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 74, Transit Score®: 47, Bike Score®: 56

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Burger Guys

      Food & Drinks 0.05 miles

    • USPS

      Services 0.24 miles

    • Taco Bell

      Food & Drinks 0.32 miles

    • Schlotzsky's

      Food & Drinks 0.33 miles

    • Denny's

      Food & Drinks 0.42 miles

    • Arby's

      Food & Drinks 0.46 miles

    • La Quinta Inn & Suites

      Services 0.49 miles

    • Houston Police Department - Westside Command Station

      Services 0.54 miles

    • Citgo

      Services 0.68 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12711 Westheimer Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 12711 Westheimer Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12711 Westheimer Road for specific restrictions and recommendations.

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