Public Storage - 13300 Hempstead Hwy, Houston, TX 77040

4.7/5 - 574 Reviews
Location:
13300 Hempstead Hwy, Houston, TX 77040
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 13300 Hempstead Hwy, Houston, TX 77040

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $22/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $17/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $16/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $12/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $10 - $12/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $10/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $148/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $106/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $116/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $83/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $143/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $102 - $140/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    574
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Although the posted Public Storage hours state that it opens at 9:30 a.m., I arrived at 9:57 a.m. and it was still closed. I tried calling multiple times, but no one answered. Another customer was able to get through and was told the employee was running late and wouldn't arrive for another 45 minutes. If your posted hours say you open at 9:30, customers should be able to rely on that. Very disappointing service and a frustrating experience. ... Read more
    Nati C. - 2 July 2026
    The hours at this location are a little tricky, but the service I receive from Angie on site make up for it! I always feel safe going to this facility on my own even if the office is closed. It always seems fairly clean and organized. I have to say though, I would have moved spaces had it not been for Angie. ... Read more
    Gina T. - 9 March 2026
    I had an amazing experience at Public Storage thanks to Angie, the property manager! From the moment I walked in, she was friendly, professional, and incredibly helpful. Moving and finding storage can be stressful, but Angie made the whole process smooth and easy. She took the time to answer all my questions, explained my options clearly, and made sure I got the unit that worked best for me. What really stood out was her positive attitude and great customer service. You can tell she genuinely cares about helping people and keeping the property running well. The facility was clean, organized, and felt very secure, which gave me a lot of peace of mind. If you’re looking for storage and want someone who truly goes above and beyond, ask for Angie. She made a stressful situation so much easier, and I’m really grateful for her help. Highly recommend this location! ... Read more
    Jas B. - 5 March 2026
    I don't know to begin but I'll summarize my experience short and simple. I had an issue trying to help out 2 people by getting them a unit to save their belongings. Explained details in full and on multiple instances. They chose to come to the property 5 min before closing and were locked out- all their belongings were left out and in the walkways. Next day I am informed my unit is considered abandoned and I owe 125. But the kindness and help of miss Kailey and miss Angie not only gave me extra time to get things out. But they are going to remove the 125 i completely understand and acknowledge rules were broken. The positive attitude and compassion I've received from these 2 ladies is a true definition of exceptional customer service and they need to be recognized and rewarded for their dedication and hard work for their employer but also a customer like myself. ... Read more
    Josh P. - 20 February 2026
    Don't rent here. They have raise my rental rate more than 4 times. The real icing on the cake is all the elevators are down. Do they send their customers notice no because they do not care just money grabbers. So now I have to pay additional money for help cause My unit is on the third floor. I doubt they all went down at the same time. So it is a lack of maintenance if you can't even keep one elevator working. Do they reimburse you no. So if your raising my rates and keep your facility up date. ... Read more
    Quincy G. - 6 September 2025
    I was able to move out of my storage space very quickly. It was a dolly available so it made it a lot easier for me. The property is very nice with easy access. The manager, Angie was very professional and helpful to me which made my move out very easy. ... Read more
    katrina r. - 2 August 2025
    I absolutely love this place!! Janine has the BEST CUSTOMER SERVICE I have ever experienced in my life. She was personal able and was knowledgeable about all of the products and services they have to offer. I will be a lifelong customer, thank you JANINE!! ... Read more
    Lost I. - 7 April 2025
    I had a fantastic experience at Public Storage thanks to Janine's exceptional service. She welcomed me warmly, understood my storage needs, and helped me find the perfect unit. Her knowledge, professionalism, and patience made the process seamless. ... Read more
    Keef S. - 31 March 2025
    I love this location! Very clean, safe, and convenient. I transferred from a small unit to a bigger unit with the help of the storage manager, LaTyra…. The process was very smooth and easy! Will recommend to everyone!! ... Read more
    latriesha T. - 30 March 2025
    Hani B. - 15 March 2025
    Not a good experience, after paying for a unit for almost two years for my daughter stuff she came back home 2 weeks ago only only to find out that some of her suitcases are missing, odd we found one of their locks inside our unit but the manager can’t or won’t explain how the lock placed itself inside our unit. They also left a bag of some else’s clothes inside the unit. Had to call the police to make a burglary report. ... Read more
    Eric R. - 22 January 2025

    About this facility

    Located at 13300 Hempstead Hwy, Houston, TX 77040, this Public Storage facility offers a range of storage units in small, medium, and large sizes to cater to various needs. Whether you’re decluttering your home, transitioning between residences, or need extra space for business inventory, this facility provides flexible options. The climate-controlled units are especially beneficial in Houston’s humid climate, protecting your belongings from heat and moisture. Units feature roll-up and swing doors, while elevators make accessing upper floors convenient.

    This facility is designed with user convenience in mind, offering drive-up access, indoor storage, and first-floor access for easy loading and unloading. Vehicle enthusiasts will appreciate the availability of parking and RV storage, while security cameras and an onsite manager provide peace of mind. For added convenience, contactless renting and online payment options simplify the rental process. A gated entrance enhances security, and moving supplies are available for purchase onsite.

    This Public Storage facility stands out for its combination of modern features and user-friendly amenities, making it ideal for local residents, businesses, or travelers needing secure and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Houston, broken down by size.

    Small $15/mo
    Location minimum Location maximum
    $5/mo $640/mo
    Medium $113/mo
    Location minimum Location maximum
    $8/mo $820/mo
    Large $123/mo
    Location minimum Location maximum
    $19/mo $6450/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    36

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    14

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 36, Transit Score®: 14, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Circle K

      Grocery Stores 0.53 miles

    • Circle K

      Services 0.55 miles

    • Dow Cleaners

      Shopping 0.59 miles

    • Comfort Inn

      Services 0.59 miles

    • Best Donuts & Kolaches

      Food & Drinks 0.59 miles

    • Subway

      Food & Drinks 0.59 miles

    • Church's Chicken

      Food & Drinks 0.61 miles

    • Shell

      Services 0.61 miles

    • Tim Hortons

      Food & Drinks 0.61 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 13300 Hempstead Hwy is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 13300 Hempstead Hwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 13300 Hempstead Hwy for specific restrictions and recommendations.

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