Otter Self Storage - 2410 SW Loop 410, San Antonio, TX 78227

3.7/5 - 112 Reviews
Location:
2410 SW Loop 410, San Antonio, TX 78227

Otter Self Storage - 2410 SW Loop 410, San Antonio, TX 78227

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Contactless Renting

    Rent and manage your unit online without in-person interaction

  • Security Camera

    Video surveillance helps monitor activity on the property

Not sure which size you need? Check our size guide to find the perfect fit.
5x10 Self Storage 50 Sq. Ft.
$18/mo
10x15 Self Storage 150 Sq. Ft.
$42/mo
10x10 Self Storage 100 Sq. Ft.
$30/mo
10x30 Self Storage 300 Sq. Ft.
$125/mo
10x20 Self Storage 200 Sq. Ft.
$95/mo
No units are currently available.

Amenities & features

  • Drive-Up Access
  • Contactless Renting
  • Security Camera
  • Gate
  • Unstaffed Location
  • Credit Cards Accepted
  • Online Payment

Customer reviews

3.7/5
Average rating
112
Number of reviews

Read some helpful reviews of Otter Self Storage, shared by real renters with genuine experiences and honest opinions.

I've been with them for years but not out of choice. I went from paying $60 something a month, to now paying $112 a month. I'm a senior citizen and have a small apartment, most of the items in there belong to my son who passed away in 2019 and I just can't seem to give them away especially his clothes. I have my own personal items because when I had a house I had Christmas decorations and Halloween decorations and all kinds of pictures but no room for any of that here where I'm at. ... Read more
GLORIA J. - 6 July 2026
Marisa G. - 1 June 2026
Joshua was very helpful. I had multiple questions, and he got the answer to all of them very quickly. He even helped me with a couple issue I had on my previous transaction. I would HIGHLY recommend this storage facility. They are very attentive & responsive to any issue. (And ask for Joshua ??) ... Read more
Lisa R. - 22 September 2025
Reached out and was able to get customer service agent Joshua. Guy was a great help. Helped me reset my password and fix my account. I had been locked out and ended up with a late fee. Joshua was able to help me get the late fee waived. Thanks again Joshua. ... Read more
Gilbert A. - 28 July 2025
This place is not a place u want to store at for several reasons most importantly that if ur broken into u will not be informed or made whole after all u and ur families furniture and personal items are taken or broken ,destroyed because if u do business with someone over the phone in another state then they don't have to ever meet u face to face and can sleep at night while u lost everything and have to start over again . This company sees thier customers as money not as people with families that are trusting that there belongings are secure and safe wen storing at a storage facility,so dont regret storing with otter self storage because if ur unit is broken into or destroyed thier insurance provider will provide very very little and u too will have to start over again .P.s otter self storage says there sorry criminal's targeted the facility but wut about the criminal's they employ that lie to get ur payment but wont follow thru with fixing the latches after they tell u a maintenance order has been put in catch those thieves ... Read more
Jay J. - 18 February 2025
This place is runned by thieves and managers that dont care about u or wut happens to ur belongings. Thats y everything is done over the phone because there is no security or surveillance at that place the cameras are for show .I was broken in to 3 times back to back and i was never informed i had to see it on facebook,even though i informed them the first day i moved in that the latch was broken to my unit ,and the manager told me for a 2 months straight that a maintenance report was filed and was going to be fixed ,then i was told that i needed to move all my belongings to another unit but that unit latch was also broken ,then the third time i was broken into no one informed me that time either so ,the manager calls the insurance adjuster and tells her because I didnt pay 100 dollars because he wouldnt fix any of the latches to any of the units that not to accept my claim so 10 years of belongings and furniture was lost . So otter self storage and bader insurance are bad for business and the BBB says it themselves look it up . Anyone who says good about otter self storage is either lying or works for otter self storage S A F ... Read more
Jay G. - 18 February 2025
I was promised a call from 3 different agents at.Otter storage who were going to inform me of when the gate at the IRON location was inoperable. My movers and I waited at a nearby parking lot for 2.5 hours and it wasn't until my brother said he was going to drive by and test if gates were fixed 2.5 hours later. I was relieved and angry that I did not receive a call from Otter and in fact had to rent my uhaul for another day due to gates being inoperable. I called and asked my additional day rental be refunded to me since this was not my fault. Had gates been operable and agents did as they said they would do, I would have had enough time to turn in the uhaul. I've still yet to receive a call from a supervisor as promised. I called Otter about this directly and was very patient up until I learned the gate was repaired at which point anger set in since promised communication did NOT occur and continues since supervisor had not reached out!! Iam so disappointed! ... Read more
MaLinda H. - 19 September 2024
Warning do not stores your items at this company. No customer service. They charge a lot of money for a small unit. Everyone's store she needs break it into twice a day. . No one in the office it's locked up. No security guard. Fake security cameras no lights at night ... Read more
Eric R. - 30 September 2022
DON'T RENT FROM THIS COMPANY! FACILITY NEEDS TO BE SHUT DOWN! Its horrific how many units were burglarized here. I suggest whoever has their belongings here need to clear out IMMEDIATELY! We were recently broken into everything was turn upside and alot of personal belongings were stolen. It's so sickening whoever is doing this they have no respect for others. Its has to be an inside job. I hope the police find the people involved and justice is served! ... Read more
Steve G. - 23 September 2022
DONT RENT HERE!!! So many break ins and customer service nor the owners do anything about it. They're resolution was just to lock and close off the entrances entirely woth chains and that only hurt the actual storage renters from entering. 1 week later and the chains were cut by theives and everyone's belongings were rensacked!! The pics I took were about 5 out of 25 to 30 damaged storages. If you have belongings here remove them immediately!! ... Read more
Daniel A. - 5 September 2022

About this facility

Located at 2410 SW Loop 410 in San Antonio, TX, this Otter Self Storage facility offers a variety of unit sizes, including small, medium, and large options, making it suitable for both personal and business storage needs. Positioned conveniently near major roadways, it’s an accessible solution for anyone in the Southwest San Antonio area.

This facility prioritizes convenience with features like drive-up access, allowing you to load and unload your items directly from your vehicle. The property is equipped with security cameras, providing an extra layer of safety for your belongings. Although unstaffed, the facility makes renting simple and seamless with contactless renting options and a gate for controlled access. Flexible payment methods, including credit cards and online payment, make managing your storage needs hassle-free.

Whether you’re downsizing, decluttering, or need extra space for a growing business, this Otter Self Storage facility stands out as a modern, convenient choice with secure and straightforward solutions.

Price comparison

See how this facility's unit prices compare to others in San Antonio, broken down by size.

Small $18/mo
Location minimum Location maximum
$10/mo $337/mo
Medium $36/mo
Location minimum Location maximum
$30/mo $650/mo
Large $110/mo
Location minimum Location maximum
$31/mo $1205/mo

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

44

out of 100

Walk Score

Car-Dependent

Most errands require a car

37

out of 100

Transit Score

Some Transit

A few nearby public transportation options

36

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 44, Transit Score®: 37, Bike Score®: 36

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Econo Lodge Near Lackland Air Force Base-Seaworld

    Services 0.16 miles

  • Corner Store

    Services 0.17 miles

  • Asia Kitchen

    Food & Drinks 0.36 miles

  • Big Lots

    Shopping 0.38 miles

  • Country Inn Motel

    Services 0.4 miles

  • GameStop

    Shopping 0.43 miles

  • Wingstop

    Food & Drinks 0.46 miles

  • Pizza Hut

    Food & Drinks 0.51 miles

  • Planet Fitness

    Recreation & Entertainment 0.57 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Otter Self Storage - 2410 SW Loop 410, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 2410 SW Loop 410 for specific restrictions and recommendations.

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