Public Storage - 1938 NE Loop 410, San Antonio, TX 78217

4.6/5 - 449 Reviews
Location:
1938 NE Loop 410, San Antonio, TX 78217
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1938 NE Loop 410, San Antonio, TX 78217

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $23/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator Swing
    $49/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $42/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $42/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Elevator Access Swing
    $38 - $39/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $28/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $20/mo
    5x7.5 Self Storage 38 Sq. Ft.
    Elevator Access Swing
    $13/mo
    5x5 Self Storage 25 Sq. Ft.
    Locker Elevator Access Swing
    $129/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $18/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $11/mo
    3x3 Self Storage 9 Sq. Ft.
    Climate-Controlled Locker Elevator Swing
    $56/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $149/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $151/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $70/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Swing
    $58/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Swing
    $51 - $53/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $136/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $239/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $197/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $173/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $170/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $130/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access Roll-Up
    $107/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    449
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I recently visited Public Storage and was blown away by the great customer service I received from Cathy! She was incredibly helpful, patient, and took the time to make sure i got the right size unit. What really stood out to me was how clean and well-maintained the entire facility was you can tell Cathy actually cares about her job ?? Overall she went above and beyond to make sure I got the best unit for my needs, and her friendly attitude made the experience the beat ive had from a rental facility, i will be renting here from now on. ... Read more
    Derek C. - 7 October 2025
    Cathy has been amazing! She knew the number of my new unit without having to look it up on the computer and immediately took me to my space. She also went above and beyond in helping me with a refund for the lock charge, and her pride in the property is shown in how clean both the interior and exterior spaces are. Thank you, Cathy! ... Read more
    Holly H. - 25 September 2025
    Miss Cathy is such an amazingly sweet lady. Always greeting us and helping in any way she can. It’s always a pleasure to come to the storage to see someone with a bright smile and positive attitude. She’s very knowledgeable of her job and the facility is always clean. Keep being you Miss Cathy ... Read more
    Ta'mara F. - 20 August 2025
    Cathy is a wonderful person and She has been so helpful to me and my wife.. Cathy is a very kind and caring about all of our storage needs .. I pray that She stays around a long time... God Bless You From the France Family... Peace and Blessings.... ... Read more
    Floyd F. - 7 August 2025
    I had such a great experience at this storage facility, and it’s all thanks to Cathy! I wasn’t sure what size unit I needed or how the whole process worked, but Cathy took the time to walk me through everything patiently and thoroughly. She answered all my questions, and made sure I felt completely confident in my decision. It’s rare to find customer service this good these days, and Cathy went above and beyond in every way. Because of her, I will absolutely be recommending this location to friends and family. and I’m grateful for her help. If you’re looking for a clean, safe storage facility with outstanding service, go here and ask for Cathy. You won’t be disappointed! ... Read more
    Doug B. - 19 July 2025
    I rarely leave reviews, but Cathy absolutely deserves recognition for her incredible service. From the moment I walked in, she greeted me with a warm smile and a genuinely helpful attitude. She made the entire process of renting a storage unit smooth, simple, and stress-free. Not only is Cathy knowledgeable about all the unit sizes and pricing, but she also took the time to listen to my needs and recommend the perfect solution for my situation. She was patient, answered all my questions clearly, and even gave me tips on how to pack and store my items efficiently. ... Read more
    Zach T. - 17 July 2025
    Cathy was so helpful to not only assist me with getting the best price possible, but also met all my needs & had me setup within 10 minutes. I remembered Cathy from my first experience here at Public Storage; and only returned to this exact location due to her great customer service and our positive experience. Definitely recommend. ... Read more
    Chris J. - 20 June 2025
    Alexander A. - 25 February 2025
    I have stored at this location more than twice with differing management service experiences ranking both ends of the scale. The current Manager, Cathy, made every detail of my latest experience not only feasible while completing the initial rental online portion for me over the phone after searching for the best deal and unit for my needs; but comfortable, after taking care of not 1 but 2 maintenance issues that came up. And she did all this with obvious concern & care. Ms Cathy, PLEASE don’t go anywhere :) ! Thanks so much for everything! ... Read more
    Valerie W. - 31 January 2025
    Terrible experience with this storage company. I was overcharged for two units, totaling almost $600. Instead of refunding the money back to my card, they claim they’ll mail me a check, which will take 6-8 weeks to arrive. This is completely unacceptable, especially when I have bills to pay and need the money urgently. Their lack of concern for customers is appalling. I will never use this company again and would not recommend it to anyone. Worst experience ever. ... Read more
    Savage R. - 6 January 2025
    I moved out on 10/30/24 @ 7pm. Even though the property office closed at 7p the property manager Kathy still assisted me in getting my missing access code and got my locked unit opened. I was moved out after an hour. I appreciate the great customer service she provided. Thanks! ... Read more
    Jameel - 3 November 2024
    Public storage is horrible. They could not even pay me to store my items there. I used to work at this dive and I quit after 3 months. People, they care nothing about you or your belongings. They have corporate mentality and only care about the money. When I worked their I asked for cameras on side of the building that is next to some run down apartments. I mean come on cameras are not expensive and it would help detour thieves from breaking in but they were to cheap and would not get a camera and I had about 6 units get broken into on that side. That's when I said goodbye because it just showed me how they truly don't care. Once you rent a unit that's it and all that matters. It's not their problem after that and sadly these people lost their stuff because most did not have the unit insured. I am with another company now and have been here over 2 years and it is amazing how different this company is. They do care and because they care the facility I am at has not had any break ins at all the entire time I have worked here. so bottom line is if you don't really care about stuff your storing then this place is a perfect fit for you. ... Read more
    Teresa - 28 October 2024

    About this facility

    Located conveniently at 1938 NE Loop 410 in San Antonio, TX, this Public Storage facility offers a variety of storage unit sizes, including small, medium, and large, to accommodate a range of storage needs. With climate-controlled units, this facility is particularly well-suited for San Antonio’s hot and humid climate, ensuring that sensitive belongings like electronics, furniture, and important documents remain protected.

    This facility stands out with features like drive-up access for convenient loading and unloading, indoor access for added protection from the elements, and elevators for easy access to multi-level storage. The property is equipped with security cameras and an onsite manager for added peace of mind. For those with vehicles, there is parking available. Access is gated, and flexible options like contactless renting and online payment make managing your storage unit simple.

    Moving supplies are also available for purchase, making it easy to pick up what you need on-site. This Public Storage facility is a reliable choice for residents and businesses in San Antonio looking for convenient, secure, and flexible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $39/mo
    Location minimum Location maximum
    $10/mo $337/mo
    Medium $96/mo
    Location minimum Location maximum
    $30/mo $650/mo
    Large $165/mo
    Location minimum Location maximum
    $31/mo $1205/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    55

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    34

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    68

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 55, Transit Score®: 34, Bike Score®: 68

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Alamo 410 Automotive

      Shopping 0.24 miles

    • Northeast Baptist Hospital

      Services 0.38 miles

    • Jack in the Box

      Food & Drinks 0.53 miles

    • Enterprise

      Services 0.54 miles

    • Valero

      Services 0.58 miles

    • Sky Top Food Mart

      Grocery Stores 0.59 miles

    • Travelodge Inn & Suites San Antonio Airport

      Services 0.73 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1938 NE Loop 410 is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1938 NE Loop 410, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1938 NE Loop 410 for specific restrictions and recommendations.

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