Public Storage - 2505 South Hackberry, San Antonio, TX 78210

4.7/5 - 1054 Reviews
Location:
2505 South Hackberry, San Antonio, TX 78210
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2505 South Hackberry, San Antonio, TX 78210

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $80/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $88/mo
    5x10 Self Storage 50 Sq. Ft.
    Swing First Floor Access
    $63/mo
    4x5 Self Storage 20 Sq. Ft.
    Swing First Floor Access
    $46/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $160/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $96/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $239/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $206/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $97/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    1054
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Kelly P. - 2 June 2026
    Peitra is so great!!! Customer service is above and beyond she helped me with all my needs. If you need a storage I highly recommend her she will help you get into a unit that fits right for you. Peitra always greets us with a smile on her face when we come in for any questions or concerns she has the answers. Thank you!!! ... Read more
    Monica M. - 10 March 2026
    Vero - 4 February 2026
    My experience with the staff at this location has been nothing less than outstanding. Susan, is such a calm professional answering my questions and helping solve my storage problems. I would recommend the Hackberry location if you’re looking for a low stress experience. ... Read more
    Enrique M. - 26 December 2025
    The management team at Public Storage on Hackberry Street in San Antonio is truly exceptional. Their customer service goes far beyond what you expect—responses are incredibly fast, and they consistently go above and beyond to help with logistics and ensure smooth, reliable access. They made what could have been a complicated situation feel easy, personable and stress-free. I honestly can’t recommend them highly enough—if it were possible to give more than five stars, I absolutely would! ... Read more
    Lezlie D. - 23 December 2025
    I had a great experience at this Public Storage thanks to Susan. She was welcoming, knowledgeable, and went above and beyond to answer my questions and make sure I got the right unit. The process was smooth and efficient. I truly appreciate her help! ... Read more
    Priscilla G. - 19 December 2025
    This is for Public Storage and not towards the lovely ladies I encountered at this location. Climate-controlled unit #K112 has a serious ant infestation and other bug issues..! This unit should not be leased out to customers! The ladies at the front sprayed it down but stated it's a continuous issue. I was short on moving time and I don't want my personal items to get infested with ants, spiders, or cockroaches. They would not give me a refund even though this unit was far from move-in ready! If I wanted to transfer to a different unit, I would have to pay their in-store price which was $30+ more than the online deal, and wouldn't be climate controlled. The employees at the store did their best, but management would not issue a refund. Again, this is for unit K112! Serious infestation! Any customer service chat or number are not helpful either. I liked the ladies and the location, but unfortunately, this unit has turned me away from Public Storage.. ... Read more
    Brooke R. - 3 October 2025
    Great start-up process. I initially started my contract online, without checking how much space I needed for storage. I went into the office and got with Susan about my needs and she totally understood the assignment. Susan took a few minutes to apply my initial payment to the new payment and explained every detail to me. Just resigned some paperwork and I'm the proud renter of a larger unit. ... Read more
    Ruben M. - 22 September 2025
    Had an incredibly pleasant conversation with a manager named Jesse/Holly today. I had some issues with the pricing of my unit and they reached out to me personally and made things right. That is very rare practice this day and age, and I respect that and will continue to do business with Public Storage, thank you Jesse/Holly ... Read more
    Mark G. - 17 September 2025
    Richard A. - 15 September 2025
    Had an incredibly pleasant conversation with a gentleman named Jesse today. I had some issues with the pricing of my unit and he reached out to me personally and made things right. That is very rare practice this day and age, and I respect that and will continue to do business with Public Storage, thank you Jesse. ... Read more
    Mark G. - 27 August 2025
    Thomas S. - 17 August 2025
    Timi W. - 1 August 2025
    Update: Peitra rocked it again! Thank you, Peitra, you're a blessing. I bought an abandoned storage unit at Public Storage yesterday, and I can’t say enough about how incredible Peitra, the storage manager, was. From start to finish, her friendliness and positive attitude made the entire process a joy. She’s hands-down one of the most helpful people I’ve encountered, always happy to assist and genuinely invested in making sure I had a great experience. Peitra didn’t just meet expectations; she went above and beyond. She took the time to walk me through every step, answered all my questions with patience, and even shared extra tips to make the purchase seamless. It’s clear she loves what she does and cares about her customers. Thanks to her, this was the best experience I’ve ever had buying a storage unit, and I’ve done this before! If you’re at Public Storage and need assistance, Peitra is the one to see. She turned what could’ve been a routine transaction into something truly outstanding. Thank you, Peitra, for your amazing service, I’m so grateful and can’t recommend you highly enough! ... Read more
    martos k. - 31 July 2025
    Peitra was incredibly helpful in walking me through the process of completing a storage rental . . . I'd also would like to recognize Carina from the 909 Runnels location for assisting me in finding a storage unit of the required dimensions. . . . These folks were of great assistance in helping me solve my storage needs. Thank you. ... Read more
    Relational S. - 6 June 2025
    Mary A. - 25 April 2025
    Very good and cool , property manager. I really likes her help and support on goods movement, specially she take cares my car storage. Am very happy with her customer service and quick response . I recommend to choose this store. ... Read more
    san j. - 14 April 2025
    Theresa R. - 1 April 2025
    Cristian C. - 28 March 2025
    I've rented units here in the past and always had a great experience. I've recently rented a unit for myself and a unit for my mom and Peitra is always great! The property is always clean and the units are in great shape. We are very happy with the service we get from Peitra and the facilities at this location! Thank you! ... Read more
    Elizabeth H. - 9 March 2025
    Petra was wonderful to work with. We had our storage unit for nearly 3 years. She made the exit so seamless. Excellent customer service. If I ever need a storage, I will certainly get with from them again. ... Read more
    Laura C. - 29 January 2025
    Amber G. - 3 December 2024

    About this facility

    Located at 2505 South Hackberry in San Antonio, TX, this Public Storage facility offers a range of storage options perfect for the area’s diverse needs. With small, medium, and large units, customers can store anything from seasonal items to larger household or business belongings. Features like roll-up and swing doors ensure ease of access to your possessions. For those with temperature-sensitive items, the facility’s climate-controlled units are essential, especially in San Antonio’s warm and humid climate.

    This facility is designed for convenience with drive-up access, elevators, and first-floor access for easy loading and unloading. For added assurance, an onsite manager and security cameras are in place, providing peace of mind for your valuable items. Indoor units and parking are available, and customers can enjoy the flexibility of contactless renting and online payment options. Need moving supplies? A retail area onsite has you covered.

    With its convenient location and modern amenities, this facility is ideal for local residents, businesses, or anyone in transition needing secure and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $69/mo
    Location minimum Location maximum
    $10/mo $337/mo
    Medium $128/mo
    Location minimum Location maximum
    $30/mo $650/mo
    Large $181/mo
    Location minimum Location maximum
    $31/mo $1205/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    46

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    40

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    59

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 46, Transit Score®: 40, Bike Score®: 59

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Hackberry Post Office

      Services 0.35 miles

    • Little Red Barn Steakhouse

      Food & Drinks 0.4 miles

    • Kum & Go

      Grocery Stores 0.51 miles

    • House of Pizza

      Food & Drinks 0.51 miles

    • Cricket Wireless

      Shopping 0.52 miles

    • Junk Depot

      Shopping 0.52 miles

    • JP Automotive

      Services 0.53 miles

    • Taqueria El Ranchero de Jalisco

      Food & Drinks 0.53 miles

    • Dollar General

      Shopping 0.54 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2505 South Hackberry is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2505 South Hackberry, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2505 South Hackberry for specific restrictions and recommendations.

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