Public Storage - 4714 Vance Jackson Road, San Antonio, TX 78230

4.5/5 - 301 Reviews
Location:
4714 Vance Jackson Road, San Antonio, TX 78230
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 4714 Vance Jackson Road, San Antonio, TX 78230

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $103/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $77/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $83/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $76/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $77/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $45/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $36 - $48/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $157/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $137/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $124 - $169/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $139/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $101/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $89/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $393/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $359/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $281/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $168/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $160 - $208/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.5/5
    Average rating
    301
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Amanda was professional, knowledgeable, and incredibly helpful throughout the entire process. She made sure I understood all of my available options before signing the contract and answered every question with patience and kindness. The entire experience was seamless and stress-free. The location is also very convenient, which made everything even easier. I highly recommend this storage facility thanks to Amanda’s outstanding customer service! ... Read more
    Teresa M. - 26 February 2026
    This location has consistently terrible customer service, but the biggest issue is the complete lack of carts, which makes the facility extremely inaccessible. On multiple occasions, I have walked all three floors searching for a cart and found none. The only time I located one, it was already being used by another renter, which is understandable since carts are first-come, first-serve, but that system is clearly failing. There are not enough carts to support customers, period. This is not a one-time issue. It has happened again and again. I have MS, and being forced to walk long distances throughout the facility just to find basic moving equipment is unreasonable and exhausting. A storage facility should not require customers with mobility or health limitations to physically struggle because management refuses to provide adequate resources. Blaming stolen carts is not an acceptable excuse. That is an internal security and management problem, not the responsibility of paying renters. Customers who pay monthly fees should not lose access to essential services because the facility fails to manage its own equipment. To make matters worse, I was once denied access to the trash area because it was locked. I was told the trash is “not for customers because it would get full.” That response clearly shows how little consideration is given to customer needs. Waste disposal, like cart availability, is an internal operational responsibility, not something customers should be penalized for. This location feels poorly managed, dismissive of accessibility concerns, and unwilling to provide even the most basic level of service. If you have health limitations, mobility concerns, or simply expect reasonable accommodations for the fees you pay, I strongly recommend choosing a different facility. ... Read more
    Sue - 7 February 2026
    Too hott at this place smh and there are never any carts EVER!!!! They close at 9 pm and they won't receive your packages. There is never anyone there anyway plus you better not need to go to the bathroom because it's locked up everyday all day. If your lucky someone is in the office if not you might just have a problem. Just incase you needed more the loading and unloading in both sides isn't level so you better hold on or have some help!!!! Lastly the gate is always opened so not what I would call secure smh after 6 months of this I'm finally moving out can't say I didn't give them a chance... or 6!!! ... Read more
    Crowder A. - 29 September 2025
    Only the people deserve 5 stars. As for Public Storage and their property on Vance Jackson: Too hot in the afternoon to call it climate controlled. Not enough carts. Just one on the entire first floor. The Access function in their app opens one gate, from the outside only, and did not work on the door I needed to use. The other gate was not functioning at all. Do better, Public Storage. ... Read more
    James R. - 16 September 2025
    Angie was totally amazing she helped me out in this very stressful situation and made it so easy. I would recommend her to all my friends and your facility thank you so much for having such a qualified caring person working for your company ... Read more
    carol l. - 16 September 2025
    There is never anyone at the facility!! Been trying to get a hold of someone for a few days. I call no answer!! Leave a message and it is my fault for not answering an 800 number, but they leave a massage and I call back with in seconds and no answer again!! I’ve called several several times!!! I’ve been at this location for almost two years and it’s alway a struggle to get some assistance!! ... Read more
    Sandra B. - 4 August 2025
    Donna was very helpful and she is very professional. At closing time she didn't hesitate to to assist me. The employees are very nice however we tried to rent a second unit on late June, my family and i rented a U-Haul, we had to pay 50 $ a day made an appointment and none show up ,we did the second app and Danae didn't showed up also we have to return the truck two days later at least someone called to asked what's happened . We have to rent another competitor for the second unit. When we initially rented and after paying and signing the contract they didn't reflect in the account the cash payment and the credit and balance doesn't reflect an accurate amount , we had several phone calls trying to set it properly supposedly we should had credits , and the worst part was the entrance gate didn't open , none was at the office to help , the gate was denied .Two hours later finally was able to get access . We have been rented since 1997 different locations , we deserve a better service we hope so. ... Read more
    ileana h. - 29 July 2025
    I just want to thank miss dona she was so helpful and the most sweetest lady ever she does her job and more she definitely deserves a raise or even the president position awesome service thank you miss dona ... Read more
    Aubrey D. - 27 July 2025
    M W. - 27 July 2025
    Brittany S. - 21 July 2025
    Dorian H. - 3 April 2025
    Just set up my unit over the phone for the Vance Jackson location. Donna was VERY helpful and extremely knowledgeable of the system both online and throughout the facility! I appreciate you saving me the time of not having to go in person to check in!! I love the $1 first month as well. Great job today Donna!!! Thank you ... Read more
    Neomi F. - 27 February 2025
    A shout out for Barbara, who did an amazingly awesome job greeting me, checking me in and making sure I knew what I needed to know. She is cheerful and on top of her game. She sets the bar high for those at other locations! Thank you! ... Read more
    Marla L. - 30 January 2025
    The Manager, Kris’s, and her Supervisor, Kyle, were extremely accommodating. After having trouble with my previous storage company , Pack Rat, who could not provide me access to my container for a full week (although promised twice, Kris’s and her Supervisor went above and beyond my expectations by allowing Pack Rat to deliver my container to their property and allow me to unpack it in to my new storage unit. It was refreshing to have my belongings in a climate controlled facility where I can comfortably decide what to keep and what to dispose of. Not to mention the cleanliness of the property. I should have done this years ago. ... Read more
    T L. - 18 December 2024
    I had the pleasure of meeting the Manager, Kris, at the Vance Jackson location today. She was very helpful and friendly. I paid a visit to get an idea of how big their units were prior to making a reservation online. Kris happily walked me to the two sizes I was interested in and provided me with all the information I needed. I was glad I took the time to visit and have all my questions answered. Thank you Kris! ... Read more
    Joshua M. - 10 December 2024

    About this facility

    Located at 4714 Vance Jackson Road in San Antonio, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate both personal and business storage needs. With roll-up doors and elevator access, moving your belongings in and out is simple and efficient, regardless of the size of your load.

    This facility is ideal for the San Antonio climate, featuring climate-controlled units to protect your items from Texas heat and humidity. Customers appreciate the ease of contactless renting and online payment options for added convenience. The property offers indoor and multi-level storage options, ensuring that you can select the perfect setup for your needs. Security is a top priority here, with features like security cameras and an onsite manager for added peace of mind.

    For those needing vehicle storage, the facility provides parking and RV storage options, making it a great choice for recreational vehicle owners or those needing extra space. Moving is even more convenient with retail supplies available and truck rentals on-site. This Public Storage facility is an excellent choice for individuals, families, and businesses in the area seeking secure and flexible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $71/mo
    Location minimum Location maximum
    $10/mo $337/mo
    Medium $125/mo
    Location minimum Location maximum
    $30/mo $650/mo
    Large $272/mo
    Location minimum Location maximum
    $31/mo $1205/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    63

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    42

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    40

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 63, Transit Score®: 42, Bike Score®: 40

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • El Taco De Jalisco

      Food & Drinks 0.32 miles

    • Holy Spirit field

      Recreation & Entertainment 0.35 miles

    • Antonian Football field

      Recreation & Entertainment 0.37 miles

    • McDonald's

      Food & Drinks 0.4 miles

    • Turney Lighting

      Shopping 0.41 miles

    • Circle K

      Grocery Stores 0.44 miles

    • Valero

      Services 0.45 miles

    • Antonian Baseball field

      Recreation & Entertainment 0.46 miles

    • Meridian Auto Sales

      Shopping 0.48 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 4714 Vance Jackson Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 4714 Vance Jackson Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4714 Vance Jackson Road for specific restrictions and recommendations.

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