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StorageMart - 1575 Thousand Oaks Drive, San Antonio, TX 78232

4.4/5 - 124 Reviews
Location:
1575 Thousand Oaks Drive, San Antonio, TX 78232
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9:30 a.m. - 4 p.m.
24/7 ACCESS

StorageMart - 1575 Thousand Oaks Drive, San Antonio, TX 78232

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    60x20 Self Storage 1,200 Sq. Ft.
    60x20 Self Storage 1,200 Sq. Ft.
    Climate-Controlled
    50x20 Self Storage 1,000 Sq. Ft.
    Climate-Controlled
    30x30 Self Storage 900 Sq. Ft.
    Climate-Controlled
    30x15 Self Storage 450 Sq. Ft.
    Climate-Controlled
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    20x40 Self Storage 800 Sq. Ft.
    Climate-Controlled
    20x25 Self Storage 500 Sq. Ft.
    Climate-Controlled
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    10x60 Self Storage 600 Sq. Ft.
    Climate-Controlled
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled

    Amenities & features

    • Climate-Controlled
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.4/5
    Average rating
    124
    Number of reviews

    Read some helpful reviews of StorageMart, 1575 Thousand Oaks Drive, San Antonio, TX 78232, shared by real renters with genuine experiences and honest opinions.

    I rented a storage unit on July 29, expecting to receive the advertised three-month promotional rate. I initially started the process online but completed it in the store, where I discussed available units with an employee and reviewed the unit map together. The employee honored the promotional rate but did not explain that the remaining days of July would count as an entire month. As a result, I effectively received the special rate for only two months before my rent increased by more than $30. When I visited the store after receiving my October statement, the employee denied assisting me and insisted that my rental was completed entirely online. Although I initially questioned my own recollection, I later remembered details of our conversation that reinforced my belief that I had completed the process in person. I brought my concerns to management in hopes of resolving the issue, but my request was reviewed and denied. Unfortunately, the experience did not end there. I later discovered that my autopay had been turned off without my knowledge, resulting in more than $50 in late fees. I cannot say for certain how the autopay was disabled, but I received no email, phone call, or other notification that my account was past due. I discovered the missed payment myself while reviewing my bank account. I understand the importance of reading the fine print, and I encourage anyone considering renting here to ask specific questions about promotional pricing and keep documentation of their rental agreements and payments. However, I also believe customers deserve clear explanations of promotional terms and timely communication about missed payments. What has disappointed me most is that I attempted to address these concerns directly, but they remain unresolved. Between the unexpected rent increase, the disagreement over my in-store experience, and the unexplained interruption of autopay, this has been a frustrating experience. I regret choosing this facility and would encourage prospective customers to carefully review all terms before signing up. ... Read more
    Mary D. - 15 October 2026
    Great storage facility! The property is clean, secure, and well maintained. Mariana was incredibly friendly, professional, and helpful throughout the entire process. She made everything easy and stress-free. I highly recommend this place! ... Read more
    Norma S. - 2 August 2026
    I have been trying to pay my rental fee without an unnecessary $60 fee added in for over two weeks. I have spoken with Mariana and customer service several times since May 22 in order to get this fee removed. I have asked to speak with the regional manager multiple times and have been told over and over again, Jesse will reached out to me directly. I am still waiting and now incurring more fees while I wait. It seems as though all they care about is charging more fees and prolonging the ordeal. I simply want to pay what I owe, without the additional fess and vacate. I can’t even get this done… it’s so sad really to be customer of 4years here… ... Read more
    Grady B. - 4 June 2026
    Wyndee H. - 29 September 2025
    The store manager was very kind and took the time to answer all our questions. The facility was very clean!! Definitely made the right the decision get a storage unit here. Thank you for help Mariana!! ... Read more
    Pablo M. - 23 April 2025
    Hi I have been a customer at Storage Mart for a few months now and the location is great and the price foe.rje space is great! Mariana the manager is wonderful and sweet. If.she's passing by you she is always so delightful & makes me feel welcomed and liked. Thank you for appreciating me as a customer, human being & respecting me & my privacy. Etc...... ... Read more
    Melissa S. - 17 April 2025
    RENE S. - 1 April 2025
    Spent 8 years there. Multiple thefts and breaks in. They knew they didn’t have camera footage in my areas and never disclosed this to me. Spent over $15,000 per year with them. Manager takes weeks to return phone calls and multiple follow ups. Claims dept refused to actually speak on the phone to discuss issues. Just when you think you are finally getting somewhere to get a resolution one person doesn’t speak with the other. I had insurance with them as well and they wanna deny the claim. Let’s see how far they wanna take this. Regards Donnie Ferguson ... Read more
    Donnie F. - 26 March 2025
    Adriel M. - 17 March 2025
    Jesse K. - 12 March 2025
    Jill K. - 3 December 2024

    About this facility

    This StorageMart facility at 1575 Thousand Oaks Drive offers storage solutions for a variety of needs, with small, medium, and large units available to accommodate your belongings. The facility’s climate-controlled units are ideal for protecting your items from San Antonio’s hot and humid conditions, ensuring sensitive belongings like electronics, furniture, and documents stay in great shape year-round.

    Convenience is a top priority at this facility, featuring 24-hour access, drive-up access, and contactless renting for a hassle-free experience. Enhanced security measures, including a gated entrance, security cameras, and the presence of an onsite manager, provide peace of mind for all customers. For added ease, the facility accepts credit cards, offers online payment options, and even provides moving supplies through its retail available section.

    This StorageMart facility is an excellent choice for residents and businesses in San Antonio seeking a secure, accessible, and customer-friendly storage experience.

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    41

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    28

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    32

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 41, Transit Score®: 28, Bike Score®: 32

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Slackers Thousand Oaks

      Food & Drinks 0.11 miles

    • John the Greek Restaurant

      Food & Drinks 0.14 miles

    • Big Lots

      Shopping 0.15 miles

    • Ketterman Rowland & Westlund

      Services 0.17 miles

    • Freddy's

      Food & Drinks 0.18 miles

    • Hollywood Park Automotive

      Services 0.29 miles

    • Chester's Hamburger

      Food & Drinks 0.3 miles

    • Hollywood Park Police Department

      Services 0.3 miles

    • Hollywood Park City Hall

      Services 0.31 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1575 Thousand Oaks Drive offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At StorageMart - 1575 Thousand Oaks Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1575 Thousand Oaks Drive for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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