Car storage units in Estero, FL, and nearby areas

Jessica was friendly, professional, helpful and patient. She answered all my questions, showed me around and carefully explained all my options. The place was very trendy, clean, odor free and convenient for me. In the end I rented a unit and would recommend this place highly.

I had a great experience arranging boat storage here. Shannon was incredibly helpful throughout the entire process. She took the time to answer all of my questions, explained the storage options clearly, and made everything easy and stress-free. Her friendly attitude and excellent customer service really stood out. If you’re looking for a place to store your boat, I highly recommend this facility and appreciate all of Shannon’s help!

I had to go to the office yesterday about my unit and there was a woman on the phone that I had seen it when I arrived a little earlier and I was unloading my car. I had assumed that she was a housekeeper because she had I think a bucket and a mop or she was pushing something like she was cleaning so I just assumed that when I saw her in the office on the phone, I realized wow she is doing everything today. She’s by herself and that had to be hard..I could tell that it was a difficult conversation because the customer on the other line wanted information about things that Mirion ( spelling??) Couldn’t give him the answers to due to her being there for the first time at that location. Not Once was she rude to the customer? She was so polite so professional so patient and from the way the customer sounded on the other line. I don’t know how she did it, but I was amazed. You don’t see that that often anymore or people maintain a professional attitude in a difficult situation. And on top of the stress of not having the answers this customer wanted, My autistic son was running around the office making noise, grabbing her stuff tried to hang up the phone while she was on it and she just stayed calm and finished her phone call.when she got off the phone, she was so helpful so nice and so understanding about my son, so I wanted to make sure I wrote this review to thank her for the awesome experience because I was very stressed out about my situation there that day. Thank you so much for being so kind Mirion, And I hope to see you there again!

I had a wonderful experience at Extra Space Storage. Robert was wonderful with us!

Had an issue and wrote a negative review! They took care of my concerns and made it right. Sign of a good company

We were pleasantly surprised at the expert service we got with returning to our unit after quite some time. Very patient and helpful team running this clean facility. Thank you!

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