Car storage units in Newport, KY, and nearby areas

The office staff is very professional, friendly and knowledgeable. The storage unit is a great size for what I needed and easy to access from the app! Thank you Adriana for your help!

I stored my car there for about 5-6 months. My rental experience there was awesome. I had no issues. The onsite service reps are great-very customer service oriented. I was able to pay 6 months in advance. I would recommend them. The only thing I didn’t like is that they want you to download an app instead of using an old school punch-in code. I was able to, but they kept pressuring me to use the app. I’m so tired of apps. But I would still recommend them.

I absolutely have to give Brandy the recognition she deserves! Her customer service is truly above and beyond — 1,000%! Every time I have spoken with Brandy, she has been incredibly personable, understanding, patient, and genuinely willing to help. She doesn't just tell you what needs to be done and leave it at that — she actually takes the time to look for solutions and figure out what she can do to help you. Today was a perfect example. She helped me work through a payment situation and suggested an option that I honestly would have never thought of myself. Her goal wasn't simply to collect a payment; she was trying to help me avoid additional fees and keep my account in good standing. That meant a lot to me. I've dealt with several people over time, and while I've had others who were helpful, Brandy truly stands out. She makes you feel like you're talking to an actual person who understands that sometimes life and finances don't line up perfectly. She is warm, professional, knowledgeable, and always makes me feel like she is genuinely trying to help me as much as she possibly can. Brandy is an absolute asset to this company, and I hope management knows what they have in her. This is what exceptional customer service looks like. Thank you, Brandy, for always going above and beyond. You are appreciated more than you know! ?????????????