Extra Space Storage - 297 Ray Thorington Road, Montgomery, AL 36117

5/5 - 409 Reviews
Location:
297 Ray Thorington Road, Montgomery, AL 36117
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 297 Ray Thorington Road, Montgomery, AL 36117

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled
    $144/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $92/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $54/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $200 - $217/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $144 - $156/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $525/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $319 - $351/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $351/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $251/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Online Payment

    Customer reviews

    5/5
    Average rating
    409
    Number of reviews

    Read some helpful reviews of Extra Space Storage, 297 Ray Thorington Road, Montgomery, AL 36117, shared by real renters with genuine experiences and honest opinions.

    Ebony was very helpful. I always have a hard time getting my storage unit to open because of how the keys are made. She came instantly to help and was very friendly. I’m glad I chose this location to store my personal belongings! ... Read more
    Shacoya W. - 1 June 2026
    Cortlynn S. - 7 March 2026
    The manager, Ebony, goes above and beyond to take care of her customers. She helped me out with my storage needs and was never pushy. I would highly recommend ANYONE to use this business. She takes customer care and customer service to highest level of standards. Ebony took the time to show us the storage units and provided detailed information about their company. I was able to get all of our belongings into storage. We need more friendly businesses like this in our cities. Thank you so Ebony for your time and efforts. ... Read more
    Anthony S. - 10 February 2026
    This is the first we have ever rented a storage unit. Ebony was remarkable with her expertise with answering all questions we had and informing us with answers to questions that we didn’t know to ask. She is very knowledgeable and professional and at the same time personable and assuring. She really made me feel so relaxed about our decision to rent with them. I’m looking forward to a great relationship with this company because of Ebony. ... Read more
    Washalyn S. - 10 February 2026
    sign up process was top tier thanks to Ms.Ebony. She literally followed up with me everyday after I made a reservation and did not let me forget to call her if I needed any assistance. Very professional, detailed and knowledgeable, she answered every question and was very patient with me. Thanks for everything you did for me today, Ebony, you really made this transition so easy for me. and if you’re thinking about storing here, BOOK IT and let Ebony take care of you! ... Read more
    Nicole S. - 2 February 2026
    ?I wanted to take a moment to highly commend Ebony for the exceptional service she provided during the process of securing a storage unit. ?From the moment I called, Ebony was the absolute gold standard in customer care. She was incredibly patient and demonstrated deep expertise regarding the unit sizes, pricing, and access hours. I appreciated how she proactively asked about my needs to ensure I was matched with the perfect unit, rather than just pushing the most expensive option. ... Read more
    Ty - 2 December 2025
    Ebony was amazing, very knowledgeable on the units, and the size we needed!! This location keeps the outside and inside super clean. I would recommend this location out of all of them!! It’s a great team here!!! If you looking for quick and convenient this is the place !!!!! ... Read more
    Stacey B. - 3 November 2025
    Angela D. - 10 October 2025
    I originally located this facility online. At that time I wasn’t sure about it, but then Ebony called. She answered all my questions in a professional, yet friendly manner. She took care of everything and put me at ease with my selection. She is a wonderful and caring representative of your company. I know that if I should have any problem, she will address it for me. Great choice in your staff. Also she maintains the facility in a clean manner. Probably the cleanest I visited. ... Read more
    Pat S. - 1 October 2025
    The storage facility is phenomenal. Unbelievably clean, easy to access, etc. Even though it is 2 yrs old, it looks brand new. Ebony is a pleasure to work with. Always available and very knowledgeable. ... Read more
    Paul P. - 1 October 2025
    This is one of the best storage places in Montgomery. They are inexpensive, friendly, and easy to work with. Any problem I have ever had they have had handled within minutes with compassion and care. I would absolutely recommend this ExtraSpace!! ... Read more
    Haley C. - 3 September 2025
    Brittany S. - 1 September 2025
    The process to reserve a unit is super easy. The maintenance within the building is excellent. The front desk, Eboni specifically, is very nice and always available to answer any questions that I may have. I’ve never had an issue reaching the front desk and my questions never go unanswered. ... Read more
    Rhana J. - 1 August 2025
    We really enjoyed the facility and the staff. The climate control and there were no signs of bugs. The staff was also very helpful with assisting us. This was a great place to rent storage, it’s located in a safe location and is clean. ... Read more
    Lisa B. - 1 August 2025
    Ebony was amazing! She was very professional and patient, especially when I wasn’t sure of which size unit to get. She didn’t rush or coerce me into getting something I didn’t need, and I sincerely appreciated that very much. She’s definitely an asset to your company! ... Read more
    Cassandra W. - 2 July 2025
    I wanted to take a moment to recognize the outstanding customer service I received at Extra Space Storage. From the moment I walked in, the staff was professional, friendly, and incredibly helpful. They took the time to explain my options clearly and made the rental process quick and easy. What stood out most was their genuine willingness to go above and beyond to ensure I had everything I needed. The facility was clean, secure, and well-maintained, which gave me peace of mind knowing my belongings were in good hands. Exceptional service like this deserves to be acknowledged. Thank you for making the experience smooth and stress-free. I’ll definitely recommend Extra Space Storage to friends and family! Special thanks to Ebony?????????? ... Read more
    Troy H. - 6 June 2025
    The Extra Space Storage on Ray Thorington Rd is a reasonably new facility and is well maintained. The climate controlled units make it ideal for storage of household goods that should not be subject to heat, humidity and dust of outside storage. It is clean and accessible. The site manager, Ebony, is helpful and kind and generally available. My only concern is the facilities frequent rent increases. I was naive enough to think that this might be an annual activity but it is not. My rent has increased in as few as three months which is less than ideal after you have gone to the effort of moving in! These increases seen to be generated by a corporate management entity somewhere and come as a surprise postcard in your mail (take effect in 30 days from notice). So be prepared. It would seem to be a good idea to have a rate structure that recognizes longer term renters with some rate consistency rather than treating all tenants as month to month. Certainly longer term tenants are more profitable tenants. ... Read more
    Thomas H. - 2 May 2025
    Shawntrice M. - 5 April 2025
    The rental process was efficient and professional. The storage site is clean, bright, and secure. Ebony, the site manager, was helpful and professional. I was a long-time customer (20+ years) of a storage facility across the street who lost their way with customer service after changing ownership more times than I can count so we literally moved from a location across the street and this experience is hands down superior in every way. ... Read more
    K. H. - 21 February 2025
    Ms. Ebony was phenomenal and truly exemplifies customer service. From the second I walked in on a rainy Friday evening. I knew I needed a storage unit last minute and she politely showed me the size of each and every unit so I could decide which would be appropriate for me. She was patient and very personable. She’s truly a gem. Couldn’t have asked for a better experience. Thank you so to Ebony and Extra Space Storage. ... Read more
    Jamarra E. - 11 January 2025
    Been renting 2 units here for about a year and absolutely love it. The facility is always kept clean and very easy to access. Ebony is such a joy to work with and very customer friendly. She is definitely a model employee. ... Read more
    Michael M. - 4 January 2025
    Exceptional Service and Great Facility! I recently rented a unit at Extra Space Storage on Ray Thorington Road and was impressed by the welcoming, professional staff. They made the rental process quick and easy, helping me choose the perfect size for my needs. I highly recommend Extra Space Storage on Ray Thorington Road in Montgomery, AL. It’s rare to find a business manager (Ebony) that truly cares about its customers, and I'll be a repeat customer! Thank you for making my storage experience so smooth and worry-free! Sincerely - ... Read more
    EM E. - 4 December 2024

    About this facility

    Located at 297 Ray Thorington Road in Montgomery, AL, this Extra Space Storage facility offers a wide variety of storage solutions with small, medium, and large unit sizes available. The inclusion of climate-controlled units makes it an excellent choice for safely storing temperature-sensitive items, which is especially important given Montgomery's hot and humid summers.

    This facility is packed with convenient features, including indoor access, ensuring an added layer of protection for your belongings from the elements. The property also offers parking, making it suitable for vehicle storage, and is monitored by security cameras for peace of mind. An onsite manager is available to provide support and maintain the property, while the option for contactless renting and online payment simplifies the storage rental process.

    For added convenience, this Extra Space Storage location stocks moving supplies onsite, helping to streamline your packing and moving needs. Perfect for residents and businesses in the area seeking secure and hassle-free storage options, this facility stands out for its modern features and user-friendly approach.

    Price comparison

    See how this facility's unit prices compare to others in Montgomery, broken down by size.

    Small $97/mo
    Location minimum Location maximum
    $10/mo $147/mo
    Medium $172/mo
    Location minimum Location maximum
    $29/mo $239/mo
    Large $362/mo
    Location minimum Location maximum
    $19/mo $1150/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    20

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    32

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 20, Bike Score®: 32

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 297 Ray Thorington Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 297 Ray Thorington Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 297 Ray Thorington Road for specific restrictions and recommendations.

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