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A Space Place - 14121 Cantrell Road, Little Rock, AR 72223

Self Storage

3.3/5 - 7 Reviews

Location:

14121 Cantrell Road, Little Rock, AR 72223

Directions

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Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

Drive-Up Access
Onsite Manager
Security Camera
Gate
Parking
RV Storage

What customers are saying

3.3/5 - 7 Reviews

Read some helpful reviews of A Space Place at 14121 Cantrell Road, shared by real renters with genuine experiences and honest opinions.

Prior to being taken over by the initial owners sister (I believe is who she said she was) I would have given this establishment 4 stars. Although the units could be updated, that was my choice to deal with. They aren’t terrible, just older and some minor updates could have been done to very much improve them. Nonetheless, they served the purpose, met my needs, my budget, and are around the corner from my home. More over, the previous owner was very kind, thoughtful, helpful and always went out of his way to help however he could with access to units and informing you if something needed to be done with payments before anything was done to compromise any finances. My family has THREE units there, so all of this was very helpful and a big part of the reason why we have done business there for about 4-5 years now despite there being more updated options. HOWEVER, in about the last year, give or take, according to his sister, so sadly, he (former owner/facility contact) became ill and SHE took over. It’s been downhill from there. From payments being screwed up because of her oversights, break in’s at the facility that somehow cameras cannot capture…sorry, that’s super sus, to an 45% price increase. No, no typo, FORTY FIVE PERCENT PRICE INCREASE. As if all of that isn’t bad enough, SHE IS TERRIBLE TO DEAL WITH. She’s rude, talks over you, zero people skills and clearly is taking advantage with the RIDICULOUS, UNNECESSARY, UNFAIR PRICE INCREASE. Taking the insane inflation crisis we are being robbed with and using it to make a 45% price increase is absurd. Especially considering for what you get. Which is horrendous service, break ins and average at best (ps…no climate control; again my choice, but something you should be aware of) storage units. As mentioned, my family and I have 3 units here. So obviously, we are exploring other options after all of this. We are basically now paying what could be compared to one hefty luxury car note monthly payment or 2 high end vehicle car notes. Which is CRAZY for what you get at these storage units! Between the price increase and the despicable service it’s hard to find a reason to stay. We all know how coordinating the time, finding another place to meet our needs and dealing with insanely hot temperatures right now make this process challenging. So I felt an obligation to leave this review before anyone else was left in the situation we are left in. It’s simply not worth your money, your energy or your time dealing with the new management if you can help it at all. I have never had or expected this kind of experience there until someone else took over. The way she has spoken to me on the phone is uncalled for and so outrageous to the point I have had to dismiss myself from the calls. Me having to raise my voice to speak (when I was speaking first) due to being interrupted and rudely talked over and talked down to by this woman is unacceptable. Especially being that it was in regards to error on HER part with payment the first time and again the second time after the price increase. There’s no way I don’t have a credit there at this point. I struggled with how to approach this review being that the previous owner, I believe his name was Dave, was so wonderful. And I’d really like to thank him for that wherever he may be now. He was always a class act, good man and treated people kindly. So that really is appreciated. In my mind, there’s no way he’d approve of how the business is being handled. Now, I just can’t wait to take my business elsewhere. I won’t tolerate this woman and this treatment any longer than I have to. So I encourage you to really look into other options if you’re considering giving THIS business YOUR business. All the best to Dave though. ... Read more

Kakki J. - 25 August 2024

I find the manager very thoughtful, personable, and helpful. When I needed to cancel a storage space at the end of a month, he was very quick to make sure it was done so I would not be charged for th ... Read more

mikeal l. - 1 April 2022

The best storage facility in the West Little Rock area! They have the best prices I could find! We've rented here now a few separate times. Dave, the general manager, is TOP NOTCH! He's super friendly ... Read more

Aaron M. - 4 March 2019

Extraordinarily poor business practice. Terrible, gruff customer service, particularly when securing a unit. Appalling account management. Antiquated payments, including no ability to pay with a credit card or online. And despite all this, zero flexibility on late fees, when we’d not even received an invoice reminder. Their response, regarding the servicing of invoices and matching of payments, and their representative says it all. “the bookkeeping is done out of our home, so it doesnt flow as smoothly as a large town business. ..and yes we are still working on the PR skills at the storage......I dont pay him enough to own him…” I STRONGLY advise avoiding Space Place when thinking about storage. We came to this place via the local grapevine and in an emergency and will be leaving as soon as it’s possible. ... Read more

Mark S. - 26 February 2019

John A. - 22 November 2013

Overview

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Frequently Asked Questions

What amenities does A Space Place - 14121 Cantrell Road offer?

There is a wide array of amenities available for the storage units that A Space Place - 14121 Cantrell Road has to offer. These amenities include Drive-Up Access, Onsite Manager, Security Camera, Gate, Parking and RV Storage. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

What kind of unit should I get?

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Is drive-up access important?

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

What is climate control? Do I need it?

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!