Public Storage - 1161 South Higley Road, Gilbert, AZ 85296

4.8/5 - 291 Reviews
Location:
1161 South Higley Road, Gilbert, AZ 85296
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1161 South Higley Road, Gilbert, AZ 85296

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $131/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $94 - $118/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $53 - $71/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $28/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $241/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $233/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $159 - $188/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $213/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    291
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    This place was great. I had to switch units several times because of moving stuff in and out but they were helpful the entire time. Dave was always a pleasure to work with. We’re leaving the state but would recommend this place for people. ... Read more
    Kevin B. - 28 May 2026
    I had a great experience at Public Storage, and I have to give a special shoutout to Dave! He was incredibly helpful, professional, and made the whole process smooth and stress-free. From answering all my questions to making sure I got exactly what I needed, Dave went above and beyond. It’s rare to find someone who genuinely cares about customer service like he does. If you’re looking for storage and want a hassle-free experience, this is definitely the place to go—ask for Dave! ... Read more
    Keawe R. - 10 April 2026
    I had a fantastic experience with Public Storage, and I want to give a special shoutout to Dave, the manager. From the moment I walked in, Dave was professional, friendly, and genuinely helpful. He took the time to answer all my questions, made sure I got the right unit for my needs, and explained everything clearly with no pressure. The facility itself is clean, well-maintained, and feels very secure, which gave me a lot of peace of mind leaving my belongings there. It’s obvious that Dave takes pride in running a top-notch operation and truly cares about his customers. If you’re looking for storage and want a place where customer service still matters, I highly recommend this location. Thanks again to Dave for making the whole process smooth and stress-free! ... Read more
    Mitch K. - 26 March 2026
    Normally I wouldn't go out of my way for this but this guy named Dave deserves all the praise in the world for his patience he had with my dad with answering all of his questions and helping with getting him set up online. My dad isn't very good with technology and is a little slow to learn but I'm glad he was there. My dad hasn't stopped singing his praises since then since no one really has the patience for him. So Dave if you see this, thank you so much for helping him and the world needs more people like you! ... Read more
    Ryan - 16 March 2026
    Online reservation was super easy. The unit was ready the next day with the lock in the unit. Had a little trouble with the door and lock initially (first time using a storage unit) but Dave was extremely helpful and got me taken care of. 10/10 customer service at the Higley/202 location. Location is clean, well lit, and well maintained! ... Read more
    Ashton C. - 8 March 2026
    First timer! Had trouble with the lock and called the support line on the app. Dave picked up right away and came down to help me. Super pleasant and helpful. The place is really clean too. I noticed him stopping and picking up any trash … as I was leaving I saw another employee outside picking up trash. Feel good about leaving my stuff at a place where you see the employees caring! ... Read more
    Leanne M. - 26 February 2026
    Bee with Public Storage for about 2-3 years on and off. They are hands down the most accessible and most reliable storage place. I’ve had no issues and when in need they are there to assist. I came by today and Dave was standing by ready to help out offering guidance to equipment and checking on our day. So grateful! ... Read more
    Savannah R. - 15 February 2026
    Debbie went above and beyond to help me. Her positive energy and genuine love for her job truly show. She made me feel so welcome and comfortable from the moment I walked in. The facility was super clean, and she was incredibly sweet making sure I got the right size unit at the right price. This was the best customer service I’ve experienced in Arizona. Thank you so much, Debbie! ... Read more
    INDIRA K. - 29 January 2026
    I was recently laid off from my job as an air traffic controller, so I wasn't really paying attention when we packed up to move. Apparently my autistic son had used several boxes of bandaids as opposed to packing tape-well, this didn't travel well. Thank God for Lynn! When she found me, my son and I were basically taped together trying to put our shipping boxes back to a usable state. Thinking quickly, Lynn was able to detangle us and also demonstrated the correct way to apply the tape. She was also very kind to my wife who was just staring at the sun, weeping uncontrollably. This was NOT one of the finer moments for Karl Vonasch and family. Again, I can't say how helpful, and pleasant, and patient Lynn was throughout this hideous ordeal. She even gave us directions to a great restaurant and water park! If I was running things over there, Lynn would be getting a raise! ... Read more
    Dennis S. - 29 August 2025
    Stopped by and rented a unit today, and Lynn was very professional, showed us the units, and worked out a great price. The place is very clean, and I would recommend any1 who is looking to open a storage unit. lynn is wonderful and very friendly ... Read more
    Thomas L. - 28 July 2025
    My mother spoke with Taylor this afternoon regarding the last rental rate increase. My Mom (actual account holder) has been calling nonstop for the manager and she has never returned my mother's call, however after speaking with Taylor, she is trying to work on the situation at hand that was presented to her. She stated that she would contact her before or around 2:30 pst to advise her if she can get the rental rate decrease approved. She has been more helpful to my mom then the actual manager of the location and thats says alot about who they hire. (Sometimes it's needed for people to get another job and let others shine) Just letting Public Storage Know that Taylor is doing an excellent job and she should be replaced in that Managerial position and maybe the current manager needs to be brought back down to sales associate. I will keep you updated on the progress as soon as i get back a response from Taylor. ... Read more
    Valencia F. - 3 April 2025
    Frank G. - 24 March 2025
    Extremely poor customer service and follow up. The front desk is not routinely tended to, meaning if you need to transfer your belongings from one unit to another, or need assistance of any kind while renting here, there's a slim chance you'll be responded to in a timely fashion. The ONLY attentive employee here is the manager, whose name is Lynn. However, Lynn's authority is limited, she's unable to handle escalated issues. Therefore when Lynn has days off, NOTHING in this office gets handled properly. No amount of calls, voicemails, nor relayed msgs via other employees gains a response! I recommend storing your belongings elsewhere. ... Read more
    Angel H. - 4 February 2025
    Great location and easy to use. Reason for two stars is the lack of customer service. No one answers the phone, this includes the online chat. They charged my card twice for rent and so far trying to fix it has surely been an uphill battle. ... Read more
    Daniel P. - 2 January 2025
    We had a fantastic experience at Public Storage thanks to Lynn! She was incredibly helpful and made the process of finding a new storage unit seamless. Lynn took the time to understand our needs and helped us find the perfect unit size that suited our needs. Her friendly and professional demeanor made the entire experience stress-free. The following day, we experienced some account issues with the app, but Kathy was available on-site and promptly resolved everything. Her efficiency and outstanding customer service were greatly appreciated. We highly recommend Public Storage, especially with team members like Lynn and Kathy, who truly go above and beyond to assist customers! Let me know if you'd like any more changes! ... Read more
    Lorie M. - 31 August 2024

    About this facility

    This Public Storage facility at 1161 South Higley Road, Gilbert, AZ 85296, offers small and medium-sized units to accommodate a variety of storage needs. For added convenience and protection, many units feature roll-up doors, allowing for easier access and efficient use of space. The availability of climate-controlled units ensures your belongings stay protected from Gilbert’s intense heat, making it ideal for temperature-sensitive items like electronics, furniture, and important documents.

    This facility is well-equipped with modern amenities, including indoor access, elevators for accessing multi-level storage units, and drive-up access for effortless unloading. Enhanced security measures, such as security cameras, gated access, and the presence of an onsite manager, provide peace of mind for renters. The facility also offers contactless renting and online payment options, allowing for a streamlined and hassle-free experience. Ample parking is available, accommodating not just daily visitors but also vehicle storage needs.

    With its focus on convenience, security, and modern features, this Public Storage facility is a dependable choice for residents or businesses in Gilbert who need reliable, flexible storage options.

    Price comparison

    See how this facility's unit prices compare to others in Gilbert, broken down by size.

    Small $77/mo
    Location minimum Location maximum
    $12/mo $155/mo
    Medium $211/mo
    Location minimum Location maximum
    $70/mo $283/mo
    Large $213/mo
    Location minimum Location maximum
    $65/mo $1190/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    39

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    51

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 39, Bike Score®: 51

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • East Valley Pediatric Dentistry

      Services 0.19 miles

    • Smiles by Hanna

      Services 0.21 miles

    • LA Fitness

      Recreation & Entertainment 0.22 miles

    • Robison Orthodontics

      Services 0.28 miles

    • Banner Children's Urgent Care

      Services 0.28 miles

    • Dutch Bros. Coffee

      Food & Drinks 0.29 miles

    • AZ Sex Crimes Attorney

      Services 0.31 miles

    • Backyard Taco

      Food & Drinks 0.34 miles

    • Twisted Sugar

      Grocery Stores 0.35 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1161 South Higley Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1161 South Higley Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1161 South Higley Road for specific restrictions and recommendations.

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