Extra Space Storage - 21427 North Black Canyon Hwy, Phoenix, AZ 85027

4.8/5 - 233 Reviews
Location:
21427 North Black Canyon Hwy, Phoenix, AZ 85027
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 21427 North Black Canyon Hwy, Phoenix, AZ 85027

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $84/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $70/mo
    9x6 Self Storage 54 Sq. Ft.
    Climate-Controlled
    $90/mo
    9x6 Self Storage 54 Sq. Ft.
    Climate-Controlled Elevator
    $75/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $84/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $70/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $51/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $41/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled
    $42/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $25/mo
    20x5 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $154/mo
    20x5 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $128/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $207/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $172/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $128/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $123/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $407/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled Elevator
    $313/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $328/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $252/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $242/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $190/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $242/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $190/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    233
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    I’ve had a great experience with Extra Space Storage. Micki, the manager, is always friendly, professional, and incredibly helpful. When my promotional rate ended and my monthly payment increased, she went out of her way to help me save a few dollars on my rate, which I really appreciated. She genuinely cares about her customers and provides excellent service. As a bonus, her dog Sloan is an absolute sweetheart and always brightens my day. Highly recommend this location! ... Read more
    D M. - 17 June 2026
    I don't usually leave reviews, bad or good but I felt inclined to in this case. Going through a life transition can be difficult enough so when an individual goes above and beyond to make any aspect of that easier, it is not something that should go unnoticed. Micki Falkenburry (store manager) at your Black Canyon location is at true asset to your company. She has tremendous communication skills but also her attention to detail is top shelf. I actually have stayed with your company and that location just because of her. Thank you for having quality individuals that actually care working for your company. ... Read more
    William G. - 4 May 2026
    This location is always clean & secure. Staff are always welcoming & friendly when it comes to getting carts to use or checking on things. Micki was very helpful with setting up the codes & getting me the right access and storage unit size. Plenty to choose from with different payment options!! The convenience of being right off the I-17 is very helpful too, Thank you ... Read more
    Andrew N. - 9 April 2026
    Great experience transferring to a location closer to my home. Micki made everything incredibly easy and stress-free, and her customer service was truly excellent. When I realized I needed a bigger unit, she took care of it right away and made the whole process smooth. The facility is clean, secure, and very well managed. I really value face-to-face communication, and Micki creates a welcoming, community-focused environment while still keeping everything safe and professional. Overall, a great location with someone who genuinely cares. Highly recommend! ????? ... Read more
    Nicki G. - 23 January 2026
    The two women at the counter were very friendly, and helpful. Made the whole experience easy from start to finish. I believe the names were Micky and Karen? The store was also super clean! Unlike many other places I had visited before. I would highly recommend just for the customer service alone! ... Read more
    Amanda S. - 20 January 2026
    Mickey and Karen were friendly, easy to talk to, and knowledgeable. They worked with me and my schedule to hellp make my move in easy with late access because of my hours for work. It was a pleasurable experience and I would refer and have already referred several friends that have rented units with them. ... Read more
    Karen B. - 20 January 2026
    This is a great location. Not too busy , plenty of carts to use if you're by yourself moving. Requested to move to a different unit. They did it with no problems ,MICKI FALKENBURY is an amazing person, she made sure everthing was easy to do and fast.. Also, they're open till 10 PM, which is great.Because a lot of us work and it's hard to get places during business hours. I will Most definitely use these facilities again If needed. ... Read more
    Sterling H. - 26 November 2025
    I really like the place it's has a down home feeling the lady at the front counters very very sweet every time I come by she has a smile on her face. I don't know what she gets paid but it's not enough I see her busting her butt every time I help my friend get supplies from there storage It seems to me she could run her own district. Furthermore smells good looks good very sanitary.Very impressive. ... Read more
    Jo G. - 10 October 2025
    Mickey is the best. She is kind, polite and attentive. The way she has "dressed" this place up makes the task of storing items in my lockers, more pleasant, now that everything is clean, bright and fresh. She has definitely turned this place around. Good job! ... Read more
    Daryl D. - 10 October 2025
    This was the best experience I have ever had with a storage facility! Utilizing storage spaces is key for our business. We were with the previous owner and had a decent experience but it wasn't great. During the changeover it was a little challenging with the initial gentleman that we spoke with but when Micki took over she made a difficult experience and situation phenomenal! She figured out a complex challenge that we had and came up with a solution that was both positive for us and for extra storage. We were going to leave the facility entirely. After our experience with Micki we decided to keep a storage there and help with a non-profit that is staying there as well! Micki is truly a kind, professional, honest and has such integrity. She always goes the extra mile for each and every client within the facility. She even is available sometimes on her day off when the employees call to make sure that we as clients are taken care of making her dedication just remarkable. She's always positive uplifting and just a joy to be around. If we had a manager position open we would be willing to pay double whatever she's making to just snag her away that's how valuable we think she is for any company. As long as she is their managing we will be there as customers! ... Read more
    ABC X. - 18 September 2025
    Micki was super nice and helpful today. We went in to look for a storage unit, the place was very clean, well lit and good security. Micki was also incredibly thorough with everything we needed and gave us a great price. Super happy we decided to rent a storage unit here. ... Read more
    Nicole A. - 5 September 2025
    If you love, terrible service, this is absolutely the place for you! Communication - yeah right. Respect - Yeah, that’s definitely not included in the rental fee. I received a call at 2:40 in the afternoon telling me there was an issue with my lock and that if I did not get there by 6 PM that day, my lock would be drilled and I would be charged for the labor and repair. When I asked for more clarity on the situation and for how long there’s been an issue with my door, the woman who called me said she can’t offer me any details because she just floats around and was simply told to call me. I showed up at 3:45. There’s no attendant anywhere to be found. My unit is locked. The door does not open. So now I’m standing here for the better part of 20 minutes waiting for the attendant on call to “come back from the bathroom” in order to verify they even called the correct person. Gotta love exploitive industries ??????? ... Read more
    Meghan B. - 25 August 2025
    Micki was super friendly and kind. She made me feel very comfortable when I came in to sign for my storage space. She even let me borrow lock until I bring my own in. Best customer service I’ve seen in years!!! ... Read more
    Derek L. - 16 August 2025
    I recently moved from one location to another and in all my experiences, over the past 13 months with both locations, they've been AMAZING! I came to them after my husband passed away and it left me without a home. Everyone at Extra Space Storage was so respectful and understanding to my situation. The unit sizes they offer, as well as the security in keeping my property safe, was what I needed to help during this transition into the next phase of my life. I appreciate them and highly recommend them to everyone looking for a safe place to store stuff. Great prices and climate controlled.... you can't beat that! ... Read more
    Jme - 21 July 2025
    Mary C. - 20 June 2025
    Staff and management went above and beyond answered every question I had stayed late because we walked in the door at closing time have been nothing short of amazing would recommend this facility and staff to anyone also don't think I've seen a facility that is this clean on the inside as it is on the outside. Highly recommend checking them out ... Read more
    Kyle - 19 June 2025
    Youn R. - 18 June 2025
    There was a homeless individual sleeping in the hallway next to my unit. He had the storage space next to mine it was packed full of crates of his things. Mid day my husband and I went to put some things in storage and there he was. Needless to say my husband wasn't comfortable with us keeping our things there as sometimes I go alone. When I brought it up to the girl at the front she already knew about him and said she'd "talk to him". I could EASILY see him in the security camera TV they have mounted in the office. They clearly are aware homeless are using this as a cheap apartment. My understanding is a new company bought them out. Hopefully they make some changes. There were some transients in the parking lot yesterday (3/28/25) when I moved my stuff out. ... Read more
    Heather K. - 29 March 2025
    I rented a storage unit in March of 24, a year ago this month. My mom had past away in December of 23 and the family home was sold that month. Her home was immaculate yet filled with items. She clearly had borderline hoarder tendencies. So there is generations of keepsakes and family heirlooms to deal with. It was an overwhelming amount of items which folks from that generation have. Lots of glassware, china, knickknacks and every little thing she had saved from my sister and my childhood and our children as well. And although we had a huge yard sale and donated a lot of her things, I may have inherited those hoarding tendencies lol and couldn't part with them. I needed time and a safe place to store them. I called and looked at a couple different units nearby, however I was full of uncertainty. Until I entered the office of Value Store it Deer Valley , and Jeni welcomed me and before she even took me to look at the units available, I knew for certain this was where very fussy momma wanted her precious keepsakes to be... It's been a year and I have been able to sort through it with out any rush or worry. Jen is so kind and keeps the place up to high standards. I highly recommend Jen and Value Store it Deer Valley to anyone in need of a unit. I am moving to Oregon at the end of the month and I am suppose to be hiring a moving company to ship these things there very soon. However, my anxiety is high having to trust anyone with these things. I have never hauled a trailer and I don't feel comfortable doing that by myself for the first time on I-5. I will have to find a storage unit when I get there to put these items. I'm not looking forward to that. It's kinda scary really. And it won't be easy as Jen and this place will be a difficult act to follow for sure... ... Read more
    Tammy M. - 11 March 2025
    Lorna - 8 March 2025
    Alixandrea B. - 26 February 2025
    I wanted to shout out the amazing staff Jazmon, & Jenilee for all their hard work and above and beyond management over at Value Store It in Deer Valley. It's super hard to find reliable and trustworthy storage facilities that also provide and clean safe environment for all your most deer belongings and personal items. That's always been a concern of mine especially leaving my property of value places with tons of other strangers doing the same. & knowing all my things are safely watched and guarded and the staff goes above and beyond to keep the property tip top I couldn't help but leave a review to thank them even more!!! Value store it needs more workers like these two wonderful women. They could be training workers all over in general with the amount of copious talent to train others. Thank you so much for all your hard work!!! ... Read more
    Nicholas F. - 11 November 2024

    About this facility

    This Extra Space Storage facility, situated at 21427 North Black Canyon Hwy in Phoenix, AZ, offers a convenient and secure solution for your storage needs. With small, medium, and large units, this facility is perfect for anyone needing extra space, whether you’re decluttering your home or storing large furniture during a move.

    Designed with the Arizona climate in mind, this facility features climate-controlled units, ensuring your belongings are protected from Phoenix's intense heat and dryness. Storage units have indoor access and are housed in a multi-level storage building with elevators, making it easy to transport your items. For added convenience, this facility also offers contactless renting and online payment options, allowing you to manage your storage experience from anywhere.

    Additional amenities include parking for vehicles and a professional onsite manager to assist with any questions. With the added security of security cameras, this facility is ideal for individuals and businesses seeking a reliable and user-friendly storage option in the Phoenix area.

    Price comparison

    See how this facility's unit prices compare to others in Phoenix, broken down by size.

    Small $63/mo
    Location minimum Location maximum
    $13/mo $286/mo
    Medium $152/mo
    Location minimum Location maximum
    $35/mo $431/mo
    Large $271/mo
    Location minimum Location maximum
    $55/mo $1411/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    44

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    38

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    54

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 44, Transit Score®: 38, Bike Score®: 54

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Cracker Barrel

      Food & Drinks 0.16 miles

    • Circle K

      Services 0.23 miles

    • Quail Run Behavioral Health

      Services 0.24 miles

    • Circle K

      Grocery Stores 0.24 miles

    • Shell

      Services 0.24 miles

    • McDonald's

      Food & Drinks 0.27 miles

    • Denny's

      Food & Drinks 0.28 miles

    • Subway

      Food & Drinks 0.29 miles

    • Days Inn Phoenix

      Services 0.31 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 21427 North Black Canyon Hwy is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 21427 North Black Canyon Hwy, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 21427 North Black Canyon Hwy for specific restrictions and recommendations.

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