Public Storage - 1954 West Union Hills Drive, Phoenix, AZ 85027

4.7/5 - 519 Reviews
Location:
1954 West Union Hills Drive, Phoenix, AZ 85027
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1954 West Union Hills Drive, Phoenix, AZ 85027

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $162/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $137/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $93/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up First Floor Access
    $76/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $180/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $139/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $134/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $121/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $354/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $268/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $281/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $219/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    519
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Ellie the manager at the 19th ave and Union Hills is one of the best people! She always is there to help, answer questions and send me the link to pay my bill. I don't deal with anyone else there but her . She is fantastic! Keep up the great work Ms. Ellie! ... Read more
    Jessica G. - 4 March 2026
    The manager, Elle, was exceptional and so helpful to our situation. We were looking to store an RV but the original location where we had a reservation didn't have bay doors as they advertised and our vehicle wouldn't fit.. Luckily, this location did and Elle made sure the process went smoothly. ... Read more
    Tony C. - 20 February 2026
    The person who rented this for our organization was able to do it electronically. We rented a AC unit and unfortunately it went out. We were given credit which we greatly appreciated. Elle, the Mgr there is VERY helpful. I would defintely recommend this facility because the staff there was very helpful. Thank you Elle. I appreciate all the help you have given me. ... Read more
    Debbie P. - 10 February 2026
    Ellie is super niice and helpful I've been in the few times to make payment and she's always very help and pleasant. I went in the today and she was training just and it went both very niice and polite. ... Read more
    Dayve N. - 2 February 2026
    If you ever need a storage the one on 19th Ave and Union Hills is great. Talk to ELLE cuz she amazing. She really helped me on what I needed. I recommend you go there and meet her. See for yourself. ... Read more
    April W. - 8 October 2025
    Angie helped us when the person at a different location rented our unit when we had a reservation. She was kind, helpful, and efficient. She offered superior service to us when we were in a pinch to rent a new unit. ... Read more
    Michelle C. - 27 September 2025
    Dodge M. - 28 August 2025
    Taylor was SO helpful and went above and beyond in getting my wife and I set up with a storage unit. We realized after purchasing a 10x5 unit that it would be too small, and Taylor helped get us squared away with moving to a new unit. ... Read more
    Teddy O. - 25 August 2025
    Elle was fantastic to work with. This was my first time renting a storage unit and I needed a lot of guidance and had many questions. Elle was patience and super pleasant to be with. Her knowledge and professionalism gave me the confidence I needed to trust this Public Storage. (16001 N 28th Ave). Thank you. ... Read more
    Teresa G. - 5 August 2025
    Taylor was theee man of the hour hands down!!!. Taylor is the best property manager here at this location. He came in on his shift and got the job done.It was a mix up with the storage space. There also was new charges on my credit card he figured it out explained to me. He apologized for the inconvenience ,corrected the problem. Got me in a storage. I am here now unloading. Thank you Taylor for the amazing customer service skill you displayed today. Thank you thank you for an amazing job. ... Read more
    Tiara H. - 3 August 2025
    Terrible business. I can’t wait to get my new place so I can end my business relationship with them. They NEVER attend the phones. You always have to leave a voicemail and wait for them to call back and pray they call when you are available, so essentially there is little to no customer service. The bill is due on the 1st of the month. They will send you an email on the 13th with a monthly payment REMINDER as if you didn’t pay. But it’s not for the current month. No, it’s for the following month. A reminder is for when someone kisses a payment. Send a darn bill. Not a reminder. Then, it says your payment is due. How is the payment due when the bill is not due until the 1st, this month is paid, and it’s only the 13th of the month? It’s aggravating. Every month sending me into a tizzy tho king my payment didn’t go through and verifying. They don’t k ow how to bill properly. Additionally, the app double charged me one month and I never could get hold of anyone about it. Don’t do business with these guys. They are a headache. U-Haul self storage has much better service and you can reach someone when you need help. I wil never ever again use a public storage facility after this. ... Read more
    Shannon L. - 13 March 2025
    Excellent customer service support. Exactly what I needed. Very clean, convenient, secured facility. Price is reasonable. Text message sent to me from property management, extra special care matters thank you for everything. Great storage facility, highly recommend it for all your needs. Very pleased with the whole transaction and interaction! ... Read more
    Lana L. - 18 February 2025
    Stopped in for information about using your facilities and found a wealth of information from Melissa. She was a breath of fresh air. Personable and knowledgeable in equal measure. We will definitely weigh that in our decision. ... Read more
    Bennett J. - 3 February 2025
    Priced to high for to small, but is open all the time, easy to get to and the employees are kind enough. I would look around for better deals, only a few months after having them, they raised my bill like 50 bucks a month. Now I'm over 200 for the second to smallest unit.....temp controlled yes.. but readily, come on now. ... Read more
    Brandy H. - 18 November 2024
    I would recommend this location to anyone renting. Elle and David were so personable and friendly. They both went above and beyond to help me. Truly was a Blessing to go into this location upset about my stuff heading into auction and made a payment and I still left smiling and laughing because those two made me feel better and confident about the situation that i will get it all covered! Thank you both ! God Bless , Jesus Loves All (: ... Read more
    Kesha R. - 17 October 2024

    About this facility

    Conveniently located at 1954 West Union Hills Drive in Phoenix, AZ, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to cater to a range of storage needs. With climate-controlled units, this facility is well-prepared to protect your belongings from Phoenix's intense heat, making it ideal for temperature-sensitive items.

    This facility boasts several customer-friendly features, including drive-up access for quick loading and unloading, indoor access for added protection from the elements, and elevators to make navigating multi-level storage hassle-free. Additional perks include parking and RV storage, making it a convenient option for vehicle owners in need of secure space. Security is a priority here, with security cameras, gated entry, and keyless unit access for added peace of mind. An onsite manager is also available for assistance during business hours.

    With contactless renting, online payment options, and moving supplies available for purchase, this facility is designed for convenience and flexibility. Whether you're a local resident, business owner, or seasonal renter, this Public Storage location offers a reliable and secure storage solution tailored to the needs of the Phoenix community.

    Price comparison

    See how this facility's unit prices compare to others in Phoenix, broken down by size.

    Small $117/mo
    Location minimum Location maximum
    $13/mo $286/mo
    Medium $144/mo
    Location minimum Location maximum
    $35/mo $431/mo
    Large $281/mo
    Location minimum Location maximum
    $55/mo $1411/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    77

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    40

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    67

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 77, Transit Score®: 40, Bike Score®: 67

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Sierra Adobe Post Office

      Services 0.11 miles

    • West Union Hills Drive and North 19th Avenue

      Transportation 0.16 miles

    • Circle K

      Services 0.17 miles

    • West Union Hills Drive and North 21st Avenue

      Transportation 0.18 miles

    • 11601

      Transportation 0.18 miles

    • KFC

      Food & Drinks 0.18 miles

    • Subway

      Food & Drinks 0.2 miles

    • Sardella's Pizza and Wings

      Food & Drinks 0.23 miles

    • West Union Hills Drive and North 21st Avenue

      Transportation 0.24 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1954 West Union Hills Drive is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1954 West Union Hills Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1954 West Union Hills Drive for specific restrictions and recommendations.

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