Public Storage - 669 West Union Hills Drive, Phoenix, AZ 85027

4.6/5 - 578 Reviews
Location:
669 West Union Hills Drive, Phoenix, AZ 85027
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 669 West Union Hills Drive, Phoenix, AZ 85027

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7.5 Self Storage 75 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $132/mo
    10x7 Self Storage 70 Sq. Ft.
    Roll-Up First Floor Access
    $105/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $60/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up First Floor Access
    $43/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $167/mo
    10x12 Self Storage 120 Sq. Ft.
    Roll-Up First Floor Access
    $132/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $146/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up First Floor Access
    $128/mo
    15x20 Vehicle 300 Sq. Ft.
    Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $234/mo
    12x30 RV 360 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $118/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $225/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $183/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up First Floor Access Outdoor Access
    $159/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    578
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I moved in June of 2023, and my rent for an air conditioned 10x15 unit was $155/month. I knew that was the introductory rate and it would go up. But how much it went up was absolutely insane. The rent went up every six months until finally I received a notice that they wanted $452 a month starting June 2026. It was almost a $100 increase. I decided to get my stuff out of there and find somewhere else to store my things BEFORE this rate increase. Per my contract, I gave them 2 days notice that I was vacating my unit. I moved out, took my lock of the unit, and received via email a sorry to see you go email. I was out of there 100% by May 30. They are now trying to charge me for June’s rent even though I did exactly what the lease said and was gone by then. That’s extremely shady to me, will update with the outcome. ... Read more
    Cassandra K. - 6 June 2026
    First of all the lady on the 19th Ave. and Union Hills lied to me bad experience so I went to the one on seventh Avenue and Union Hills. The lady was nice. She was helpful. There wasn’t even a lock in the Storage facility. I ran it. ... Read more
    Old - 17 February 2026
    I have been using this public storage for an year. Really good bet on this one. Staff are helpful. They will provide with the right info and at a very good price compared to other location. Few times bumped to Jared who is really informative and a good person !! ... Read more
    ravi s. - 24 September 2025
    This is one of the cleaner public storage locations I've seen. My issues are the price increases happen frequently, and I feel as though there may be ppl living in their units as I've seen a few ppl come through gate without a car and didn't appear to leave. ... Read more
    Justin S. - 4 April 2025
    Rosie at Public Storage is amazing! After getting to the storage facility and realizing i lost my storage key Rosie was able to get me a lock smith to the unit in minutes and had my unit opened right away. She went above and beyond to make sure I did not waste an entire day of renting a moving truck and getting friends to help me move. ... Read more
    Scott C. - 2 February 2025
    I was able to get a great rate for my first storage unit. After starting to place my items into the unit I was going to need a larger unit. Jared from the front office was able to make the transition very smooth and easy. Thank you very much Jared! ... Read more
    Nathaniel C. - 7 January 2025
    Janet was incredibly helpful and patient, taking the time to answer all my questions thoroughly. She guided me through the move-in process, ensuring I fully understood everything before signing. Even with others waiting, she remained professional and made sure I was completely satisfied. Highly recommend her! Thank you so much, Janet! ... Read more
    Hallie - 7 December 2024
    In May 2022, my family and I relocated from GA to AZ and I rented 7 (10x20) units while building our custom home. We thought we’d have moved out 6 months later but due to delays, our home is still not done as of Oct 2024. More than 2 yrs later with no missed payments, they kept raising my rent and I was paying about $2,200/month as they continue to increase my rent. One of the units was priced at an astonishing $439/month. I pleaded with the Phoenix AZ district manager Ashley to either allow me to prepay or freeze the monthly increases for the 7 units which she refused. Keep in mind I have been renting from this company now for over 2 yrs with no missed payments. In Sep 2024, I received another notice of rent increase and I was upset and decided to call PODS. I ended up using PODS as they were able to get me a fixed rate of $1500/month for as long as I needed the storage which will be for another 6-9 months. Of course, when I gave my notice to vacate to Public Storage, the site attendant offered me a “Rent Reduction” to stay. Laughable because I had asked multiple times even for at least rent rate freeze which Ashley refused. Obviously, I declined. What made me write this review is the way Ashley made it so difficult for me to get my property out after I gave them notice. It was totally uncalled for and unnecessary. Since I had 7 units, it was going to take time to get my things out even with hired movers. Over the next 4 weekends, we tried to remove my things but Ashley insist that I can only bring in 1 POD at a time and MUST be removed with 24 hrs. Keep in mind I had 7 units (10x20) and needed 11 large PODS. She made things extremely difficult which forced me to hire an attorney to protect my rights. I was able to bring in multiple PODS each weekend to meet the timeline of getting my stuff out by month end. The district manager, Ashley does not recognize how to keep a good customer. She definitely needs some serious training on how to handle customers especially ones that rents 7 units and pays over $2,200/month timely. If I were a manager, I will do everything possible to keep that customer. But, that’s just me. I will NEVER use or recommend this company to anyone. ... Read more
    F A. - 19 October 2024

    About this facility

    Located at 669 West Union Hills Drive, this Public Storage facility in Phoenix offers a variety of unit sizes, including small, medium, and large options, making it well-suited for different storage needs. Whether you’re decluttering your home, storing seasonal items, or need extra space during a move, this facility has the flexibility to accommodate you.

    Designed to handle Phoenix’s hot and dry climate, the climate-controlled units provide excellent protection for temperature-sensitive items like electronics, documents, and furniture. With both indoor access and drive-up access units available, it’s easy to find a convenient setup for frequent or occasional visits. The facility also features elevators and first-floor access for easier loading and unloading, along with keyless unit access for added convenience.

    For vehicles, this facility includes parking and RV storage, ideal for residents or travelers needing secure vehicle storage. Enhanced security measures like security cameras and an onsite manager provide peace of mind, while modern perks such as contactless renting, online payment, and a retail section for moving supplies make the process hassle-free. This facility is a great choice for local homeowners, renters, and businesses seeking secure, easily accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Phoenix, broken down by size.

    Small $85/mo
    Location minimum Location maximum
    $13/mo $286/mo
    Medium $143/mo
    Location minimum Location maximum
    $35/mo $431/mo
    Large $184/mo
    Location minimum Location maximum
    $55/mo $1411/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    64

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    31

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    69

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 64, Transit Score®: 31, Bike Score®: 69

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • West Union Hills Drive and North 7th Avenue

      Transportation 0.06 miles

    • Craft Beer Hop Stop

      Shopping 0.13 miles

    • USPS

      Services 0.23 miles

    • West Union Hills Drive and North 2nd Drive

      Transportation 0.26 miles

    • West Union Hills Drive and North 13th Avenue

      Transportation 0.36 miles

    • West Union Hills Drive and North Central Avenue

      Transportation 0.39 miles

    • Fry's Food Stores

      Grocery Stores 0.42 miles

    • Fry's Fuel

      Services 0.42 miles

    • West Union Hills Drive and North 15th Avenue

      Transportation 0.61 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 669 West Union Hills Drive is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 669 West Union Hills Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 669 West Union Hills Drive for specific restrictions and recommendations.

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