Public Storage - 1811 Adrian Road, Burlingame, CA 94010

4.8/5 - 1507 Reviews
Location:
1811 Adrian Road, Burlingame, CA 94010
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1811 Adrian Road, Burlingame, CA 94010

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $361/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $409/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator Swing
    $328/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $225/mo
    10x2 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $135/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $251/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $196 - $217/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $170/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $169/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $223/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $186/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $166/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $166/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $163/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $122/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Swing First Floor Access Locker
    $20/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Locker Elevator Swing
    $10/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $582/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $511/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $434/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $324/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $297/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $1,115/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $833/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $792/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $713/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up First Floor Access
    $682/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    1507
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Considering how they handled a problem with a weird guy dwelling on the second floor I’d say it’s better. If things continue to go smooth I don’t see any issues. The unit is fairly affordable and decently clean. I’ll update my review on my next visit. Update/ still going well ???? ... Read more
    Christopher B. - 6 July 2026
    Great staff, can't say thank you enough for all there help especially Steff and Alisha. They have been kind and attentive to making sure I have the best experience. I had some trouble with my code on the 2nd day after I moved in but they made things right. I even had an emergency and my phone died last time I was at my unit, Steff was kind enough to let me use her charger until I got my phone back on. ... Read more
    dssc - 13 June 2026
    This is the absolute best storage I’ve ever been to. The space is very clean, no bugs, and the staff is extremely welcoming. Special shout out to Lee, who helped me find a safe and secure space for my belongings and cars. 5/5 would recommend! ... Read more
    Maciej B. - 6 June 2026
    I closed my unit and clearly requested that my overpayment refund not be sent back to the original card because the card was already closed. Today customer service just told me the refund was still issued to that closed card. I had communicated this clearly with ALISHA, but my request was ignored. Thanks for being indifferent and disrespectful, and refusing to provide any confirmation. Guess who’s not getting the refund? Apparently not Alisha. Ignoring customer needs is the true key to success. Very frustrated here. the other 2 Asian ladies are much easier to talk to. ... Read more
    Ari L. - 9 February 2026
    Excellent facility! Awesome staff! Big thanks to Mike, who noticed that I had left a box with my belongings behind. He realized it was something important, called me, and saved my day. I also like the policy that allows you to opt out of insurance for the first month and bring yours later. However, the mandatory cylinder lock for $20 is a bit excessive for what is essentially a $5–$10 lock, but it’s fine. The pros outweigh the cons by a lot ... Read more
    Eugene - 20 January 2026
    I’m very impressed! The people working there, especially Mike are all very friendly, even the guy replacing the fire extinguishers was nice and friendly and helpful. The building is immaculately clean and my space was perfect! My only suggestion so far is to enable the indoor security pad for the door to operate by Bluetooth from my phone instead of my having to punch in a code each time. For some reason the indoor keypads never show as connected for phone entry using the app. ... Read more
    rog d. - 10 December 2025
    The elevators are down for couple months already. They said it’s not their responsibility. They should’ve partially refunded us, or lowered the rates for us. We’re paying the storage with the use of elevators, not stairs only. ... Read more
    { R. - 6 August 2025
    Lowering the review to a 1 star bc out of the last 5 times I came, with 0-1 cars parked by my building, there were no carts. — Public Storage puts profit over customer experience. In two years they increased my monthly payment by 70%. And the experience has gotten worse. No complain on the team of associates in the facility. But the investment they do in the property to justify such high rent raises…. it’s lacking! We used to have 4 carts in my lobby. The last few times I went there, there were 0 carts. With 0 cars parked there. Having carts is such a basic need for a storage unit. They expanded the facility a lot so I assume they moved those carts to other lobbies and didn’t new ones to save money. BUY MORE CARTS!! They also added a new gate that makes it annoying to get in/out. You cannot open the pedestrian gate, it needs a key. And you have spend time to open to the car gate to get in and get out of the facility. To get out!! I understand they might want to add security. But they could improve the experience by (1) read license plates and open the gate for cars registered under an account, (2) allow cars to leave without spending time opening the gate, and (3) allow pedestrians to use the code / app to go through the pedestrian gate. STOP ADDING FRICTION!! Do better Public Storage! ... Read more
    Javier C. - 13 February 2025
    We love how efficient and friendly the staff are here at Public Storage. So close to Main travel highways and by the airport. It's so very convenient as we are moving around the Bay Area a lot. We know we can trust things will be safe here. Open until 9:00 p.m.! ... Read more
    Baylan M. - 1 February 2025
    This the cleanest and most helpful associate I’ve experienced . Lee Ho is very helpful and give good recommendations on what’s best or would fit our needs.I will definitely recommend this facility. Thank you Lee Ho for helping. ... Read more
    Sebastian D. - 18 January 2025
    I’ve been using the Public Storage facility in Burlingame since 2020, and it has been an absolute pleasure working with Lee. From the very beginning, Lee has been incredibly knowledgeable, patient, and attentive. About a year ago, I encountered an issue when the door of my storage unit was damaged, likely from another client accidentally pushing a cart into it. Lee was the first to contact me the day she identified the damage (she does regular checks on the units), showing genuine empathy for the situation and immediately taking action to resolve it. Although I was away during that time, once I returned, Lee worked closely with me to assess the damage (thankfully, none of my belongings were affected). She quickly helped me switch to a nearby unit and ensured the transition was as smooth as possible. Lee was incredibly patient, addressing all my questions, and made sure I was settled into the new unit without any hassle. Her professionalism and commitment to ensuring I was fully taken care of truly stood out. ... Read more
    V L. - 26 December 2024
    Rawkin P. - 14 December 2024
    This has been the worst experience. I made a rental reservation through the app and received a message the next day that the rental storage was ready. I loaded a lot of luggage and drove 40 minutes to the storage gate, where I entered the access code. However, a message appeared saying I needed to meet the manager to verify my ID before entering. But the office was locked, and no one was inside. I have been waiting for an hour and a half since 11 a.m., but no one has shown up. When I call the phone number listed on the door, I only reach an answering machine and cannot connect with any staff. I've already paid the rental fee, but the door won't open. Isn't this a scam? I need to head to the airport, but I have no idea how long I will have to wait. This is completely ruining my schedule. ... Read more
    Yeongwu Y. - 18 July 2024
    Price gouging. I rented a small space at this location for a few years. During that time, PS raised the rent several times, adding up to over 150%!! Last month, they raised the rent again by almost 30%. Now, my rent was almost three times (!!!) compared to 3~4 years ago. I had an autopay set up, and they were just drawing money from my account like it was their piggy bank. I called this location to inquire about this ongoing price increase. Their response was almost as appalling as the rent increase. It is natural and reasonable for a customer to call the service in situations like this to inquire, and yet their response was as if my inquiry was totally frivolous. I had to tell the person to calm down multiple times. In essence, what they were saying was, you signed the contract, and the contract states that they can raise the rent any time by any amount with a 30 day notice. If you don't like it, just move out. Why are you calling us? And, she hung up on me. I called the PS customer service for some "explanation", I guess. But, again, the same message. I signed the contract and I signed up for auto pay, and they could withdraw money from my bank as much as they liked, with a 30 day notice. Their message was loud and clear: They can do anything they like as long as it's in the contract, and as long as it's not illegal. They even called me stupid with so many words, because I didn't read, and yet signed, the contract. They called me even more stupid because I signed up for autopay without fully understanding its implications. You always have 30 days to move out every time we increase the rent. Fair and square. On top of this, the "customer service" person was unnecessarily mean-spirited, to mildly put it (beyond just reading the script provided by the management). Her tone was, don't let the door hit you on your way out. BTW, who thinks, and acts, like this? As long as it's not illegal, they can do anything??? The vast majority of us do not live like that. We think about ethics, and social responsibilities, and what not. Business practices by Public Storage appalls me. It disguusts me. Especially, at this time of economic uncertainty due to high inflation. Many people have lost jobs. And yet, companies like PS engage in profiteering and price gouging. The saddest part is, these people working for PS will eventually lose their jobs. This "customer service" person will likely be replaced by chatbots, for instance. Companies who scruw their customers will likely scruw their employees as well. I feel pity for these "loyal" employees. I was traveling at the time, but I immediately changed my plan and came back. (It was really inconvenient and it cost me a lot of extra money, but I didn't care. PS was surely praying on people like me, for their lives being inconvenienced.) I donated almost everything I had in the storage to Good Will and libraries, and to random people on the street. I vacated the place, and I decided to never use Public Storage ever again. Over the past few decades, I used PS in various locations, and I ended up wasting tens of thousands of dollars, if not hundreds of thousands of dollars. I finally realized how stupid I was. I really didn't have to be told that by these mindliss people with no ethical standards. If you think about renting a unit at this place, think again. Donate, or throw away, your stuff. It's not worth it. BTW, I reported this to FTC. I know it's a long shot. But, please do so if you think that this kind of business practice is unacceptable. If enough people complain, then they will do something about this unethical business practice. I really hope they do. ... Read more
    Harry Y. - 27 July 2023
    Had a reservation for a 5x11 but found a better deal for a 5x15 online. I made the reservation for the new 5x15 as well, since why wouldn't we want more space for less money? I called the office and spoke to the manager, Lee, who explained to me the reason for the special low price was that it is actually three 5x5s side-by-side with the middle walls knocked out. So instead of your typical 5ft. wide and 15ft. deep, it goes only 5ft. deep and 15ft. wide (across). Other drawback was that there are 3 separate doors, all needing individual locks.*** We decided to keep both reservations so we could see both units and make a decision from there. They told me that only one person was allowed in the office at a time, and face-coverings were required (good). When we arrived, Lee informed us that despite our reservation, there were no 5x11s left, only 5x10. After looking at the units, we decided that the extra space at the better deal was worth having to deal with multiple doors/locks, and went with the 5x15. They have carts available to use that are generally available depending on how many people are there. The lights are all on sensors, so while it seems dark, things light up as you walk. The floors are soft and smooth which makes a big difference after storing somewhere that had very loud and uneven floors. To access our building, you do have to get out of your car to enter the code into the intercom box, which is a negative. The convenience and security of being able to pull up and enter your code from your vehicle makes a difference, especially for my wife feeling safe if she is going alone. They have security cameras covering the gate entrance/exit area, but nothing once you get further in. Part of me wishes they had more coverage once inside, but their reason of protecting people's privacy also makes some sense. The units themselves seem very secure. Our last place we ended up having to get a collapsable shower rod and curtain to hang on the inside because you could see through the sides of the doors right into the unit. This Public Storage does not have that issue, which is really nice and comforting. There is a steel mesh type cover over the top in our building, which seems secure so people don't come through the top. Overall we are happy with our move and decision to switch to Public Storage. This location is convenient off the freeway and we feel comfortable with the security of our stuff. Lee was very nice and easy to work with. From what I've gathered, she has been the manager there for 10+ years and runs the show for all things logistics and security. The process of doing all the paperwork and setting everything up was very quick, smooth, and easy. They were very cautious about staying a good distance form each other and even made my wife stay outside initially until they let her come in and stand in the far corner (lol). We felt safe and comfortable the whole time which was important to our experience and desire to stat long-term. They have an ongoing deal for $1 first month's rent and 15%-30% off rent if booked online. We plan to stay here for as long as possible until they raise our rent to the point where it's unaffordable and we have to move on. Hoping that doesn't happen! Thanks again Lee and the rest of the PS B-Game staff! ***NOTE: They use special bolt-style locks that are specifically designed for their storage doors, meaning you have to purchase a lock through them ($20/ea). If you have your own pad lock, you can use that as additional security, but their lock is required to store there. ... Read more
    Brendon N. - 12 May 2020

    About this facility

    Located at 1811 Adrian Road in Burlingame, CA, this Public Storage facility offers a wide range of storage solutions with small, medium, and large units to accommodate diverse needs. Whether you're decluttering your home, relocating, or need long-term storage, this facility provides a variety of unit sizes with roll-up and swing door options to fit your specific requirements.

    Designed to address the unique needs of the Bay Area, this facility features climate-controlled units to protect your belongings from temperature fluctuations and humidity, ideal for items like electronics, furniture, and documents. The indoor access and elevators make it easy to move your items in and out, especially in this multi-level facility. For added convenience, the property offers drive-up access for ground-level storage, as well as parking and RV storage for larger vehicle storage needs. Security is a priority, with a gated entrance, security cameras, and an onsite manager to ensure peace of mind.

    This Public Storage facility also provides modern conveniences such as contactless renting, online payment options, and a retail shop for moving supplies, making it a seamless choice for both short- and long-term renters. Perfect for Burlingame residents navigating the area's compact living spaces, this facility is an excellent option for anyone requiring secure, accessible, and feature-rich storage.

    Price comparison

    See how this facility's unit prices compare to others in Burlingame, broken down by size.

    Small $194/mo
    Location minimum Location maximum
    $10/mo $541/mo
    Medium $430/mo
    Location minimum Location maximum
    $275/mo $776/mo
    Large $827/mo
    Location minimum Location maximum
    $606/mo $1115/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    42

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    69

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 42, Bike Score®: 69

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • San Mateo County Office of Education

      Services 0.15 miles

    • World Courier

      Services 0.15 miles

    • Rollins Road & Guittard Road

      Transportation 0.16 miles

    • Prime Time Athletic Club

      Recreation & Entertainment 0.18 miles

    • Lucid Motors

      Shopping 0.19 miles

    • Burlingamer Sports Center

      Recreation & Entertainment 0.2 miles

    • Aloft San Francisco Airport

      Services 0.22 miles

    • 1649 Adrian Road

      Transportation 0.23 miles

    • Cafe Istanbul

      Food & Drinks 0.23 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1811 Adrian Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1811 Adrian Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1811 Adrian Road for specific restrictions and recommendations.

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