Extra Space Storage - 9110 De Soto Avenue, Chatsworth, CA 91311

4.7/5 - 184 Reviews
Location:
9110 De Soto Avenue, Chatsworth, CA 91311
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 9110 De Soto Avenue, Chatsworth, CA 91311

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    $264/mo
    10x8 Self Storage 80 Sq. Ft.
    Elevator Access
    $259/mo
    10x5 Self Storage 50 Sq. Ft.
    Elevator Access
    $165/mo
    10x5 Self Storage 50 Sq. Ft.
    $140 - $165/mo
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access
    $246/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access
    $165/mo
    5x10 Self Storage 50 Sq. Ft.
    $165/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access
    $82/mo
    5x5 Self Storage 25 Sq. Ft.
    $82/mo
    10x15 Self Storage 150 Sq. Ft.
    $412 - $463/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access
    $398/mo
    10x13 Self Storage 130 Sq. Ft.
    $370/mo
    10x10 Self Storage 100 Sq. Ft.
    $303/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access
    $291/mo
    20x10 Self Storage 200 Sq. Ft.
    Elevator Access
    $453/mo
    10x30 Self Storage 300 Sq. Ft.
    $773/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $773/mo
    10x30 Self Storage 300 Sq. Ft.
    Elevator Access
    $724/mo
    10x28 Self Storage 280 Sq. Ft.
    Elevator Access
    $589/mo
    10x25 Self Storage 250 Sq. Ft.
    Elevator Access
    $538/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access
    $453/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    184
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Absolutely terrible customer service. The website wasn’t working so I had to call support to help. They helped me but put me in the wrong unit. Once I called back the original guy left or couldn’t be reached so I was left with a new customer service rep and the onsite representative. The onsite rep was terrible. He rushed me to finish with the carts even though I spent 2 hours trying to figure out why I wasn’t on the bottom floor AND get the correct pricing. He said he had to “go somewhere”. Mind you I wasn’t late bringing back the carts at all. I was finished at 5:55 pm. As soon as I turned around to leave my unit here’s the representative to take the car. Being that I have a bad back AND handicap decal I thought this was ridiculous. The onsite representative name was Jonathan I believe. Also the reason why it took 2 hours is because when I called back to report the online problem, due to the onsite representative demanding 4 months up front for a discount, the representative Charlie cursed me out and hung up on me because he “didn’t understand what I’m talking about”. This is NOT the first time extra space storage has hung up on me. I was hung up on serval times yesterday including 2 times where my phone died. In the end I ended up paying over 50$ more than the corrected price from the orginal rep. ... Read more
    Celeste B. - 1 July 2026
    Jonathan provided excellent customer service and was very helpful with my lock issue. He was professional, friendly, and made the process quick and easy. I appreciate his patience and willingness to help. Thank you, Jonathan, for a great experience at Extra Space Storage! ????? ... Read more
    Nicholian A. - 4 June 2026
    Showed up at 7:30, Google and the app show the location open but nobody's here. Which would be fine, my instructions are to enter a gate code and then find a lock inside my unit. Except when I enter my gate code it says 'see manager' and won't let me in. I call them number and of course nobody picks up. I wouldn't mind if they just said I need to show up during normal business hours, but it kinda sucks that I loaded up and drove here only to be locked out with no recourse during what's supposed to be access hours with no human required. ... Read more
    Wes - 28 February 2026
    I recently experienced an issue with my contract, and Jonathan went above and beyond to resolve it. He clearly outlined the steps he was taking and provided a timeline for when I could expect to hear back from him. He also followed up with a phone call and left a detailed message explaining the situation. You are very fortunate to have such a dedicated and professional employee on your team. S.Thomas ... Read more
    Starr T. - 23 February 2026
    Jonathan was very helpful during my rental process. Showed me the exact unit I had put my rental reservation for. Explained everything I needed to know about access to the building and was very attentive to all my questions. If you’re looking to rent ask for Jonathan to assist you. ... Read more
    Oscar M. - 4 October 2025
    Lee C. - 18 September 2025
    Unfortunately, I decided not to rent because I saw rodent droppings in the hallway and piled up trash outside. There were suspicious characters looming around the property also. I just can’t afford to have rodents eat through my paper files. ... Read more
    FBA E. - 24 August 2025
    I want to take a moment to recognize Jonathan for going above and beyond in assisting me with my move-out process. Every interaction I’ve had with him throughout my rental period has been nothing short of professional, helpful, and genuinely pleasant. His customer service is top-notch, and he always made sure I felt taken care of. Thank you, Jonathon, for making this experience smooth and stress-free! ... Read more
    Cheryl W. - 22 August 2025
    The Representative is very professional and helpful as the same time. He explained everything to me where I could have insight for the entire process. Thank Jonathan for everything. I am very happy. God bless ... Read more
    Mekdes Z. - 19 August 2025
    Jonathan was great, he help me so much when I needed it the most. He is very compassionate and understanding, and treated me with a lot of respect. I always have a great experience at this location. I give Jonathan a 12 out of 10. ... Read more
    Levy S. - 22 July 2025
    My Extra space storage was great. Johnathan was nice, he explained everything thoroughly and was helpful. Even working in the facility alone he was able to help the numerous customers who were there. He explained the process, the payments, and the operating hours. He made everyone feel important and made those of us waiting feel seen. He even helped me access the app when I couldn't get it to work. Johnathan made my experience great. The facility itself is hot and stuffy, but again, Johnathan said it would be. My first day and experience was good. ... Read more
    Rashawn G. - 4 June 2025
    Jonathan was super helpful with answering all of my questions. He was also very helpful with getting my account set and moving into the space unit. Place itself is clean and they have a dolly if you need help wheeling stuff which is great. Prices are affordable as well. Would recommend to anyone. Thank you Jonathan! :) ... Read more
    Sara L. - 13 March 2025
    I’ve had A great experience, renting storage units here! The facility is clean, secure, and well maintained. A special shoutout to Johnathan at the front desk, he’s been very kind and helpful. His excellent customer service makes the process smooth and hassle free. Francisco also kindly assisted me and provided the information I needed. I highly recommend this place! ... Read more
    Nino L. - 11 March 2025
    The staff was always nice and helpful, from the time we rented the storage unit up to the end of our rental time. The place was kept clean, elevators were always working, and the rolling cart was always accessible. No complaints here! ... Read more
    Anna S. - 11 March 2025
    Awesome place to store your stuff. Johnathan is super friendly and helpful. Place is well maintained and temperature controlled inside. Plenty of parking which can be an issue in most other places. All over great experience. ... Read more
    Ray - 19 February 2025
    First time renter. Booked my storage unit right before a change in management and have only interacted with the new management. Employees are very polite, friendly and professional. Great communication and customer service. Nice and clean facility. Seems safe and secure. Convenient location. ... Read more
    J F. - 25 January 2025

    About this facility

    Located at 9110 De Soto Avenue, this Extra Space Storage facility in Chatsworth offers a range of small, medium, and large units, making it suitable for a variety of storage needs. The facility includes multi-level storage with elevators for easy access, as well as indoor units that provide added protection from the elements.

    This facility enhances convenience with features like drive-up access, contactless renting, and online payment options, allowing for a seamless storage experience. For those with vehicles, the property includes parking and RV storage, accommodating both everyday cars and recreational vehicles. Security is a priority here, with a combination of security cameras and an onsite manager to ensure peace of mind.

    Chatsworth residents, known for their active lifestyles and spacious homes, will appreciate the added convenience of moving supplies available for purchase. Whether you’re decluttering, downsizing, or storing seasonal items, this Extra Space Storage facility is a reliable option.

    Price comparison

    See how this facility's unit prices compare to others in Los Angeles, broken down by size.

    Small $174/mo
    Location minimum Location maximum
    $15/mo $809/mo
    Medium $355/mo
    Location minimum Location maximum
    $49/mo $1449/mo
    Large $615/mo
    Location minimum Location maximum
    $134/mo $3250/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    64

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    48

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 64, Transit Score®: 48, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Shell

      Services 0.08 miles

    • Bon Bon

      Food & Drinks 0.09 miles

    • Yogurtland

      Food & Drinks 0.09 miles

    • Chipotle

      Food & Drinks 0.11 miles

    • Fire Wings - Chatsworth

      Food & Drinks 0.12 miles

    • McDonald's

      Food & Drinks 0.13 miles

    • IT Creations

      Services 0.15 miles

    • Southern Pacific Platform (Abandoned)

      Transportation 0.21 miles

    • Bank of America

      Services 0.25 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 9110 De Soto Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 9110 De Soto Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9110 De Soto Avenue for specific restrictions and recommendations.

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