Storage units in Upland, CA, and nearby areas

Desiree is so pleasant and sweet. The times that we have met she has always been kind to answering my questions and listening to my concerns.

We reserved a U-Haul Truck, and when I arrived, I was greeted by Jennifer. She was very thorough and very helpful in ensuring we understood the contract and how and when these tasks were to be completed. Overall, we were very pleased with her customer service and her willingness to ensure that we received the best possible service. Thank you, Jennifer!

very professional excellent with explaining the details I am very satisfied and I feel accomplished today. Thank you very much.

* * T h i s P o s t i s L o n g O v e r d u e * * On 06/18/25 A N G E L , provided a Friendly Smile and Greeting with an Upbeat Attitude and an Eagerness to be of Service while working the Front Desk. I introduced myself to Angel and presented him with a unique situation, one which he had no obligation to even entertain nor assist me with. . . One that I am certain most in his position would simply reply with a lazy " I am sorry, but I cant help you". . . However, Angel , was attentive, patient and companionate and took note of the situation I was presenting to him, as i was a bit emotional, grateful and hopeful for his demeanor and genuine concern to assist me. I explained to him that I have been in custody of some property of a dear friend who has since passed, sadly, due to him taking his own life. . . and that I unfortunately, may be facing foreclosure, and that I wanted to insure that his property was returned securely to his family where it belongs... But that I had lost all contact with them and all that I could recall is at onetime they had or have a storage unit with California MiniStorage and that I would be extremely grateful if I could get back in touch with them. Angel took my information, took what info I had on the family... (which was fragmented), researched their records, made contact with the family, conveyed my message to them... received their permission to inform me of the families protocols established with Angel for me to be able to safely return their loved ones property back them where it belongs. Angel, then followed up with me, leaving me a friendly energetic voicemail approx. 2 hrs. later from my initial . . . "well, here goes nothing"... approach... when I first walked into introduce myself to Angel. T H A N K Y O U A N G E L ! ! ! I know this review is lengthy and painfully detailed, yet so where Angel's efforts... and lets face it, if this were an unkind review or complaint many would not take issue with its length and harsh comments. I believe firmly, if we would stop to issue a complaint about someone. . . We owe them the same time, energy and paise of a T H A N K Y O U ! ! ! T H A N K Y O U A N G E L ! ! ! Thank you, and Stay well... Todd Thomas Haukom

always friendly with good customer service. love these guys!

Jessica was very friendly and patient during our check in.