Prime Storage - 2385 Main Street, Chula Vista, CA 91911

4.6/5 - 505 Reviews
Location:
2385 Main Street, Chula Vista, CA 91911
Office hours:
  • Mon-Sun: 8 a.m. - 8 p.m.
(619) 423-8854

Prime Storage - 2385 Main Street, Chula Vista, CA 91911

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x2 Self Storage 20 Sq. Ft.
    $105/mo
    7x10 Self Storage 70 Sq. Ft.
    $198/mo
    6x10 Self Storage 60 Sq. Ft.
    $184/mo
    5x15 Self Storage 75 Sq. Ft.
    $210/mo
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $148 - $158/mo
    5x7 Self Storage 35 Sq. Ft.
    First Floor Access
    $121 - $130/mo
    5x5 Self Storage 25 Sq. Ft.
    First Floor Access
    $108/mo
    4x5 Self Storage 20 Sq. Ft.
    $105/mo
    3x8 Self Storage 24 Sq. Ft.
    First Floor Access
    $82/mo
    12x15 Vehicle 180 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $139/mo
    10x16 Self Storage 160 Sq. Ft.
    First Floor Access
    $311 - $320/mo
    10x15 Self Storage 150 Sq. Ft.
    $314/mo
    10x10 Self Storage 100 Sq. Ft.
    First Floor Access
    $233 - $245/mo
    20x20 Self Storage 400 Sq. Ft.
    $727/mo
    17x55 Self Storage 935 Sq. Ft.
    $1,113/mo
    14x20 Self Storage 280 Sq. Ft.
    $629/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $316/mo
    10x36 Self Storage 360 Sq. Ft.
    First Floor Access
    $681 - $713/mo
    10x30 Self Storage 300 Sq. Ft.
    $666/mo
    10x20 Self Storage 200 Sq. Ft.
    First Floor Access
    $344 - $390/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    505
    Number of reviews

    Read some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.

    Unprofessional staff and abysmal corporate response- I had a regrettable experience dealing with an employee's unacceptable and hostile conduct at this facility (2385 Main St Chula Vista). However, the main obstacle is the management team. They wholesale deflected the issue, refused to take any responsibility, and chose to defend the employee's actions instead of attempting to the resolve the situation. The on-site staff was completely unprofessional and uncooperative and when I escalated the matter to the corporate level, including the District Manager, Mr. David Khadija, there was a total failure of accountability. Instead of resolving the issue, he proved either entirely incapable or unwilling to properly address the situation. He took zero ownership, refused accountability, and instead made defamatory/ slanderous statements against me as a means to deflect the issue at hand. I will never patronize this business and equally encourage others to do the same. ... Read more
    H R. - 31 May 2026
    I got this storage on line and paid for the storage unit and lock and the one time fee. I'm I'll so I don't leave my house so I had my husband go to pick up the lock because we were taking everything to the storage the next day. The guy was so rude to my husband and did not want to give him the lock because they said he was not on the paperwork. He locked my husband out and when I called him he did not want to speak to me. I called customer service and told them what was happening and I told them he has authorization to pick up the lock they keep calling the office but he would not pick up so they emailed the worker. Eventually they gave him the lock. Then next morning my son and my husband took the day off to move without pay. When they got there the employee put a lock on my storage unit so we could not get in I paid for it a week before. I waited 2 days for the district manager to call me they never did. So they held my storage hostage because my husband went the day before. First time using this company and last time. They didn't even offer any compensation for everything we went through. ... Read more
    Sarita M. - 22 February 2026
    I wanted to leave a review specifically to commend Crystal, the onsite manager. My existing unit had multiple issues that needed to be addressed. I was expecting the typical excuses but surprisingly, she listened to my concerns, took ownership and explained to me clearly how she was going to resolve the issues. As a result, I ended up upgrading and rented a larger unit. She was incredibly helpful and courteous throughout the entire process. The customer service she provided is outstanding and uncommon. Thank you. ... Read more
    Himanshu R. - 15 October 2025
    The whole experience at this location was awesome ... when I found on google best price near me , they were one of the choices. I didn't really need such a big storage unit ... but the price was right. First month free + admin fee and insurance and than next month they will apply a discount for Veterns. Which any savings is good, and they were great. I did everything on line including booking and locking in price, I did have to speak with agent to apply all discounts, but he was very knowledgeable and quickly got me all set up and I paid the fees due. When I reached the location no one was available at the desk but they have a virtual attendant (like at airport if you know) so I spoke with someone back East over video phone and she was great, fast friendly and got me all set up with unit # and pass code for gate access. I was truly far beyond impressed. I highly recommend this clean, quiet and safe location. ... Read more
    Ernesto P. - 30 September 2025
    I recently rented a unit at Prime storage in Chula Vista. The service I received from Crystal and Jairo at this location is exceptional. Both are professional, courteous, and were incredibly helpful throughout the whole process. A huge thank you to both of them. I will definitely recommend this storage facility to others. ... Read more
    H R. - 25 September 2025
    Prime storage is very clean the units are large the staff is very nice but the only thing is is they get you in there on the first month free second month was $150 approximately and then it was raised about 25 bucks and then on the fourth month they want it almost double it so I'm not too happy about that so be careful because just because it sounds reasonable expect 3 months down the line 4 months at the most you're going to get your rent doubles ... Read more
    Suzi Z. - 2 September 2025
    DO NOT GO HERE! I only give it one star because I can’t give it a 0.it is very disappointing that you go through the steps to cancel via QR code that they says it “quick and easy” but provide you no confirmation and then tell you they still have to charge even for an additional month because they “never received” your cancellation and yet when we did the walk through they had there own lock on “my supposed storage “. So you place your own lock and charge me another month knowing there isn’t anything inside. tell me you don’t have security cameras to see I took my stuff out? And see me scanning the QR code? .. ... Read more
    Michelle G. - 6 August 2025
    The whole experience at this location was awesome ... when I found on google best price near me , they were one of the choices. I didn't really need such a big storage unit ... but the price was right. First month free + admin fee and insurance and than next month they will apply a discount for Veterns. Which any savings is good, and they were great. I did everything on line including booking and locking in price, I did have to speak with agent to apply all discounts, but he was very knowledgeable and quickly got me all set up and I paid the fees due. When I reached the location no one was available at the desk but they have a virtual attendant (like at airport if you know) so I spoke with someone back East over video phone and she was great, fast friendly and got me all set up with unit # and pass code for gate access. I was truly far beyond impressed. I highly recommend this clean, quiet and safe location. ... Read more
    Ernesto P. - 29 July 2025
    Saul R. - 14 June 2025
    Jessica, the manager at 2385 Main Street in Chula Vista is amazing. I can’t say that for the other Prime Storage managers I’ve dealt with. She’s happy and willing to help me with any concerns that I may have. She’s super patient with me, especially when I’m always forgetting my code to the gate. She always greets me with a smile. Prime storage is lucky to have such a professional and hard-working person on their staff. ... Read more
    Albert D. - 28 May 2025
    Hands on 5 stars, Jessica is very personable and a great asset to Prime Storage always see her keeping up with cleaniless of property and waiving at customers. Reason why I keep storing here safe, clean, and dependable customer service. Go see Jessica!! Beautiful all around ... Read more
    Nathaniel K. - 19 March 2025
    Jessica is AMAZING! She's always hard at work and works diligently for the tenants here. She makes the experience of renting from prime storage super enjoyable. Accommodating, responsible, responsive, and extremely kind! Prime has a GEM managing this location and I hope they realize that. Will be keeping this storage, as long as we need one, or at least until Jessica isn't here any longer. Brightens the day and takes care of the property unlike anyone I've dealt with at any other storage company/location. She makes up for the medicore call center service, 10 fold. Thanks, Jessica! ... Read more
    Joshua M. - 28 February 2025
    Amazing staff, clean units and great prices. Always check out the online only deals but please stop by to say hello to the staff! I've been with these guys for years and special thanks to senior staff member Jessica for her kind attitude and welcoming smile! ... Read more
    Eracleo G. - 26 February 2025
    Very nice storage facility with fair prices and flexible access hours. The unit was clean and I felt that my belongings were safe. The employees are super friendly and helpful. I only needed my unit for a short time and I appreciate that the cancellation process is quick, easy, and honest. I felt like I was valued as a customer with no pressure or tricks. If I need storage space again in the future I’ll be back! ... Read more
    liza s. - 26 November 2024
    Bidded on a storage unit and the customer service WAS TOP NOTCH, Jessica helped me through all my questions perfectly and I’m so thankful for her help. through this process. The overall storage facility is very well kept up and maintained with 5 stars for its inside units. I would know I spent hours in them :) ... Read more
    Adison F. - 23 August 2024

    About this facility

    Conveniently located at 2385 Main Street in Chula Vista, this Prime Storage facility offers a range of units in small, medium, and large sizes to accommodate a variety of storage needs. Whether you're decluttering your home, storing business inventory, or need extra space for seasonal items, this facility has options for you.

    This facility is equipped with drive-up access, making loading and unloading simple and efficient, as well as indoor units for added protection. For those needing extra space for vehicles, the property features parking and RV storage, ideal for residents in Chula Vista who may lack driveway space at home. Security is a priority with security cameras monitoring the property and an onsite manager for added peace of mind. First-floor access is available for easy navigation, and the facility is gated for secure entry.

    With online payment options and moving supplies available for purchase onsite, this Prime Storage facility is a convenient choice for individuals and families seeking reliable storage solutions in Chula Vista. It’s especially well-suited for those who value ease of access and high-quality amenities.

    Price comparison

    See how this facility's unit prices compare to others in Chula Vista, broken down by size.

    Small $140/mo
    Location minimum Location maximum
    $55/mo $310/mo
    Medium $249/mo
    Location minimum Location maximum
    $118/mo $566/mo
    Large $639/mo
    Location minimum Location maximum
    $230/mo $2300/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    65

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    50

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 65, Transit Score®: 50, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Chula Vista Food Services

      Grocery Stores 0.36 miles

    • Otay Farms Market & Mexican Food

      Grocery Stores 0.38 miles

    • Abuela Nutrition

      Grocery Stores 0.38 miles

    • ampm

      Grocery Stores 0.4 miles

    • Deseret Industries Thrift Store & Donation Center

      Shopping 0.45 miles

    • Bavarian Inn

      Food & Drinks 0.5 miles

    • Subway Sandwiches

      Food & Drinks 0.54 miles

    • Ross

      Shopping 0.55 miles

    • T-Mobile

      Shopping 0.57 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 2385 Main Street is accessible during regular access hours, typically Mon-Sun: 8 a.m. - 8 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 2385 Main Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2385 Main Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (619) 423-8854