Prime Storage - 325 Trousdale Drive, Chula Vista, CA 91910
Location:
325 Trousdale Drive, Chula Vista, CA 91910
Office hours:
24/7 ACCESS
- Mon-Fri: 10 a.m. - 6 p.m.
- Sat: 10 a.m. - 4 p.m.
24/7 ACCESS
24 hour access
Access your unit any time, day or night, when available
Drive-Up Access
Drive directly up to your unit for easy loading and unloading
Retail Available
Moving and packing supplies available for purchase on-site
Not sure which size you need? Check our size guide to find the perfect fit.
5x15 Self Storage 75 Sq. Ft.
First Floor Access
$228/mo
5x15 Self Storage 75 Sq. Ft.
Elevator Access
$200/mo
5x10 Self Storage 50 Sq. Ft.
First Floor Access
$162/mo
5x10 Self Storage 50 Sq. Ft.
Elevator Access
$154/mo
5x5 Self Storage 25 Sq. Ft.
First Floor Access
$129/mo
5x5 Self Storage 25 Sq. Ft.
Elevator Access
$120/mo
10x15 Self Storage 150 Sq. Ft.
First Floor Access
$380 - $449/mo
10x15 Self Storage 150 Sq. Ft.
Elevator Access
$317/mo
10x10 Self Storage 100 Sq. Ft.
First Floor Access
$300 - $340/mo
10x10 Self Storage 100 Sq. Ft.
Elevator Access
$255/mo
30x20 Self Storage 600 Sq. Ft.
Drive-up Access Outdoor Access Warehouse
$1,337/mo
20x20 Self Storage 400 Sq. Ft.
$769/mo
20x15 Self Storage 300 Sq. Ft.
First Floor Access
$551/mo
20x15 Self Storage 300 Sq. Ft.
Elevator Access
$499/mo
15x20 Self Storage 300 Sq. Ft.
$633/mo
15x20 Self Storage 300 Sq. Ft.
Elevator Access
$499/mo
10x30 Self Storage 300 Sq. Ft.
$633/mo
10x20 Self Storage 200 Sq. Ft.
$624/mo
No units are currently available.
Amenities & features
- 24 hour access
- Drive-Up Access
- Retail Available
- Onsite Manager
- Security Camera
- Gate
- Parking
- Credit Cards Accepted
- Enclosed
- Elevators
- First Floor Access
- Multi-Level Storage
- Online Payment
- RV Storage
Customer reviews
4.7/5
Average rating415
Number of reviewsRead some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.
We c. - 6 July 2026
Antonio T. - 6 July 2026
Fostering G. - 11 April 2026
I hate this place. The rats messed some of my stuff up. They said that they were going to reimburse me and they never did. They didn’t allow me to throw away my stuff that the rats damaged in their dumpster. I would never ever recommend this place to my family or friends. And they love raising the rent really fast. But yet they’re not willing to help you out. Only at the end. This nice employee that his name was Ivan. ... Read more
sandra h. - 11 February 2026
I’ve had an outstanding experience with this storage unit company. The staff has been incredibly helpful and flexible, especially when it came to working with me on my lease and understanding the demands of military life. They truly go above and beyond to support service members, and their professionalism and willingness to accommodate made the entire process stress free. Because of how military friendly and reliable they are, I’ve confidently referred multiple military personnel to prime storage. I genuinely appreciate their support and highly recommend this company to anyone looking for trustworthy storage facility. ... Read more
oscar c. - 18 December 2025
Communication was great and access in and out was very good. Friendly staff and very knowledgeable about which lock is best for us. I was there a couple of months and it was a great experience for my wife and I. ... Read more
Alfred Y. - 17 October 2025
Had a great experience working with Ivan under difficult circumstances. A family member who had rented a pair of units passed away suddenly and it became my responsibility to take stewardship of them. Ivan helped me get the payment details squared away, then assisted in my efforts to clear the units and terminate the rental agreement at the appropriate date. Without his understanding of the difficult situation I was in and his willingness to assist in every way possible, it wouldn't have gone so smoothly. Thanks Ivan!! ... Read more
Scott H. - 9 October 2025
I have found staff to be very friendly and helpful. There are times when they were so observant, they could prevent problems before they happened. They give helpful suggestions as appropriate, but are not offended if you don't take their suggestion. ... Read more
Sharlene O. - 19 September 2025
jerrell j. - 4 September 2025
Toran G. - 28 August 2025
Lito 5. - 15 August 2025
I just want to say separate and apart from the immaculate cleanliness and the convenience of location the staff at this storage location overly exceed GREAT!! I want to thank Francis for ALWAYS helping me when I called to inquire about my unit. And most of all I want to say a special thank you to Ivan. Ivan thank you for understanding my situation and having compassion and giving me the time I needed to move my things out of my unit in a safe and timely manner. I was going through a difficult time in my divorce and I was completely stressed out about my stuff in the storage. I spoke to Ivan on numerous occasions and he never failed to go beyond expectations of what customer service is all about. Businesses need more people like Ivan and Francis working for them! Thank you for everything guys! I highly recommend this location to meet all your storage needs! ... Read more
Kimberly A. - 27 April 2025
Storage facility was fine a 5×10.
The unit had no light.
They raised my rental to $180.
Which in my opinion was way to much.
But the staff were always nice and helpful. Over all it was okay for the amount of stuff I had. Just wish 5×10 was cheaper like $130 or something in that range. But everything in San Diego going up in cost. ... Read more
Manie F. - 16 April 2025
I had an exceptional experience with Ivan at Prime Storage! He was incredibly helpful and kind, answering all my questions with great detail. I was impressed that he stayed open during lunch and even remained after closing time to assist me. His dedication to customer service made all the difference. I highly recommend Ivan at Prime Storage for anyone looking for excellent service. ... Read more
Julie L. - 18 March 2025
I did a review about 5 months ago! Before it was Sergio and crew! They were Awesome took time to talk and listen to our concern! Now we have Ivan and the crew! They are very friendly and treat everyone with respect! They are top notch as well! Good place to rent from! The place is clean! ... Read more
rico m. - 14 March 2025
I have been a tenant here for about 3 years, A recent change in ownership that also included a change of staffing at the front desk has brought on lots of changes. I am super happy with the new staff they are professional and punctual, prior to the change the front desk was never staffed, people were living in units, there were break-ins, overall disarray. Since all the changes and the new staffing everything is coming together, signs are being posted, gate is working, the place is super clean & always staffed. Keep up the great work. ... Read more
Juliana K. - 23 November 2024
Our experience through Sergio was amazing. He was thorough in all details and extremely clear. Customer Service superb. He went over the security policies and we recommend, and the price for our units beat other around Chula Vista! Thank you Sergio!!! ... Read more
Autism F. - 18 September 2024
If I could give zero star, I would! I love to give positive reviews, but unfortunately, this business has left us so distraught and disappointed. This Storage Unit was formerly known as Stor'em Storage, new company took over April 2023 now Prime (aka Crime) Storage. The front desk personale Eileen seemed like such a sweet and genuine lady. She toured us around the facility in 2022, and at the time, it seemed like a well-kept facility. Today, now you see random homeless ppl loitering around sitting in their cars for more than 6hrs smoking weed. Trash is left in the hallways. Debris in front of garage doors that look to be shavings of wood and metal (which is quite odd - see photos). Hallway lights burnt out and left dark.
The storage units itself are not climate controlled, with no lights on the inside (so if you have a 10x15 or deeper... good luck seeing anything inside) Bring a flood light or lantern! The hours for entry, even on holidays, no issue. Access 6am to 10pm. The gates enter by phone number, but I've seen many cars tailgate in (or follow me in) ... so it's pretty useless fr keeping non costumers or public out.
May 29th 2023 Labor day I had to file a police report because our Storage Unit had been broken into.
Police Department Case Report Number: CV2307237
Came in the next day and Eileen and Serena wrote down a paper incident report, stated that surveillance footage can only be viewed by law enforcement. Eileen stated she does walking rounds down the halls and didnt notice or hear anything... (the thing is... the theif had replaced the tampered lock and put it back on the door and relocked it...only noticed the damaged key hole that was tampered with after). Anyway...Walking rounds are useless! The Police Officer working on our case came by and they told her that she required a warrant and they couldn't show her anything without one. The Police Officer obtained a search warrant, approved by the judge ... only to be told that footage is only retained for 30 days. By this time, it had been longer than 30 days ..... I, nor the officer, were ever told about the 30 days. We only learned this when the Police Officer called Primes Corporate IT to see if they could help and they told us of the 30 days. So please be informed if this happens to any of you. Staff and management have not been helpful with this case; they aren't willing to help customers or the Police. (Even the Police Officers thought this was strange that Management wouldn't help Law Enforcement). A bit sketchy... and something isn't feeling right...
They mainly focus on advertising about "storing your stuff here... and how we can make it easy for you to store your stuff here...blah blah blah."
But not much about how their facility can keep your valuables SAFE. Storing your personal items here is as good as leaving it out on the streets. You pay rent for them to treat your belongings like a yard sale or a "free for all."
Storage Insurance will only cover 2100.00 for personal insurance for off premise locations. Prime Storage will then charge you an extra $40 to use their insurance...after the fact which is ridiculous...after they've already stolen 90% of your property. So now I'm left with paying more monthly for a half empty storage unit (10x15). No mercy.
I don't recommend this company... it has been bad dishonest business. Find a storage that cares about you as a costumer and genuinely want to help you keep your belongings stored and safe. If you want to protect your valuables... and work with professionalism- DO NOT RENT FROM HERE. ... Read more
NRose A. - 10 March 2024
About this facility
Located at 325 Trousdale Drive in Chula Vista, this Prime Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate a wide range of storage needs. Whether you're decluttering your home, storing seasonal items, or securing business inventory, the facility's diverse unit selection ensures there's a solution that fits your requirements.
This facility comes equipped with drive-up access, making it easy to load and unload items directly from your vehicle. For added convenience, the facility features elevators and multi-level storage for accessing units on upper floors. With 24-hour access, you can retrieve or store your belongings at any time, and an onsite manager is available to provide assistance during business hours. Vehicle owners will appreciate the parking and RV storage options, ideal for storing cars, boats, or recreational vehicles. Security is prioritized with security cameras and a gated entrance, ensuring peace of mind for all renters.
Chula Vista residents, known for their active lifestyles and growing suburban neighborhoods, will find this Prime Storage facility particularly convenient. The option for online payment and the availability of moving supplies for purchase add extra flexibility for busy schedules. This facility is an excellent choice for individuals, families, or businesses seeking secure and accessible storage solutions.
This facility comes equipped with drive-up access, making it easy to load and unload items directly from your vehicle. For added convenience, the facility features elevators and multi-level storage for accessing units on upper floors. With 24-hour access, you can retrieve or store your belongings at any time, and an onsite manager is available to provide assistance during business hours. Vehicle owners will appreciate the parking and RV storage options, ideal for storing cars, boats, or recreational vehicles. Security is prioritized with security cameras and a gated entrance, ensuring peace of mind for all renters.
Chula Vista residents, known for their active lifestyles and growing suburban neighborhoods, will find this Prime Storage facility particularly convenient. The option for online payment and the availability of moving supplies for purchase add extra flexibility for busy schedules. This facility is an excellent choice for individuals, families, or businesses seeking secure and accessible storage solutions.
Price comparison
See how this facility's unit prices compare to others in Chula Vista, broken down by size.
Small $166/mo
Location minimum Location maximum
$55/mo $310/mo
Medium $313/mo
Location minimum Location maximum
$118/mo $566/mo
Large $693/mo
Location minimum Location maximum
$230/mo $2300/mo
Location & walkability
This storage facility is in a highly accessible area with excellent walkability and public transit options.
61
out of 100
Walk Score
Somewhat Walkable
Some errands can be accomplished on foot
41
out of 100
Transit Score
Some Transit
A few nearby public transportation options
64
out of 100
Bike Score
Bikeable
Some bike infrastructure
Neighborhood highlights
Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.
Gisobell
DMV
McDonald's
Kirkland's
Ross
Jack in the Box
Smart & Final
Office Depot
DMV Laundry
Nearby storage facilities
Storage units in nearby cities
Browse storage units in other top cities across California:
Frequently Asked Questions
What kind of unit should I get?
The right storage unit size depends on what you plan to store and how much space you need to move around your items.
5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.
10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.
10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.
If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.
What time does this storage facility close?
The facility at 325 Trousdale Drive offers 24/7 access, allowing you to visit your unit at your convenience.
How do you open a storage unit door?
To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.
If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.
Why is self storage security important?
Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.
At Prime Storage - 325 Trousdale Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.
Can you store cars in self storage?
Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.
What can you not put in storage?
For safety reasons, most self storage facilities restrict certain items. These commonly include:
- Hazardous, flammable, or toxic materials
- Perishable food
- Live plants or animals
- Cash, firearms, or irreplaceable valuables
Always check with the facility at 325 Trousdale Drive for specific restrictions and recommendations.
Contact this property now: