Extra Space Storage - 5555 South Western Avenue, Los Angeles, CA 90062

4.8/5 - 810 Reviews
Location:
5555 South Western Avenue, Los Angeles, CA 90062
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
  • Sun: 10 a.m. - 4 p.m.

Extra Space Storage - 5555 South Western Avenue, Los Angeles, CA 90062

  • Indoor

    Units are located indoors for added protection and convenience

  • Onsite Manager

    On-site staff available to assist with property needs

  • Contactless Renting

    Rent and manage your unit online without in-person interaction

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Elevator Access
    $443/mo
    10x5 Self Storage 50 Sq. Ft.
    $356/mo
    10x5 Self Storage 50 Sq. Ft.
    Elevator Access
    $115 - $342/mo
    9x9 Self Storage 81 Sq. Ft.
    $443/mo
    8x5 Self Storage 40 Sq. Ft.
    Elevator Access
    $117 - $285/mo
    7x10 Self Storage 70 Sq. Ft.
    Elevator Access
    $443/mo
    7x7 Self Storage 49 Sq. Ft.
    $349/mo
    7x5 Self Storage 35 Sq. Ft.
    $124 - $249/mo
    7x5 Self Storage 35 Sq. Ft.
    Elevator Access
    $91 - $249/mo
    5x10 Self Storage 50 Sq. Ft.
    $356/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access
    $134 - $342/mo
    5x9 Self Storage 45 Sq. Ft.
    Elevator Access
    $320/mo
    5x9 Self Storage 45 Sq. Ft.
    $184 - $320/mo
    5x7 Self Storage 35 Sq. Ft.
    Elevator Access
    $249/mo
    5x7 Self Storage 35 Sq. Ft.
    $249/mo
    5x5 Self Storage 25 Sq. Ft.
    $99 - $178/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access
    $74 - $178/mo
    5x4 Self Storage 20 Sq. Ft.
    Elevator Access
    $142/mo
    4x5 Self Storage 20 Sq. Ft.
    $86/mo
    4x5 Self Storage 20 Sq. Ft.
    Elevator Access
    $63 - $142/mo
    12x10 Self Storage 120 Sq. Ft.
    $564/mo
    10x10 Self Storage 100 Sq. Ft.
    $564/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access
    $218 - $564/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    810
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Was greated friendly, Helped promptly everything was explained to me as it should have. Very helpful and knowledgeable about the facility and was explained about the price and in and out process. Overall great experience. ... Read more
    kevin a. - 6 July 2026
    Khail was exceptional and very professional. He took care of me in a matter of minutes. My issue was resolved with No problems. You should make him as manager because the current manager doesn’t do shit. The five star rating is for KHAIL not ExtraSpace storage. The elevator doesn’t even work. That is so unacceptable and they only have movers on Saturday. So if you’re waiting to move your stuff, please wait until Saturday so the movers can help you move up and downstairs so that you don’t have to worry about walking all your items up several flights of stairs. Update: I went back to the storage today and was assisted by Naomi and Nita, they were so helpful, detail oriented, and prompt when resolving my issue. ... Read more
    Kassandra L. - 4 June 2026
    Josh M. - 21 February 2026
    I called to get an update on my storage unit and a very kind lady answered. She was helpful and broke down all of my options based on my questions. During the call I was told she was the new manager there and I immediately understood why it was handled so well. I am not excited about the location, however I have always been impressed by the staff there. This location is clean, and ran well. ... Read more
    JoRita S. - 16 January 2026
    My five star rate does not go to the Extra SpaceStorage itself, but it goes to an extremely exceptional employee, whose name is Nita. I had already been made a few calls using different numbers that I had found for Extra Space Storage. I was extremely upset. By the time I finished talking with Nita, I was able to settle down. I myself work in customer service and I’m embarrassed by the way I sounded on the phone like I did today. By the time I finished my phone call with Nita I was back to normal again thank you Nita. Because of Nita and her excellent customer service skills and all the kindness given to me while she had me on the phone I was able to calm down, continue on with my day, and with a smile on my face at the same time. Nita, Extra Space may not know how much of an asset that you are to this company but I sure do It’s because of you I’m not so upset anymore. Thank you for listening to us customers. Michele Rozell-Riddle from San Pedro California ... Read more
    Michele R. - 16 January 2026
    My experience was better than expected! Rae took her time explaining everything, showing me several units, and familiarizing me with the rental process. She made me feel comfortable with making my decision. I have no regrets whatsoever. I would definitely recommend Extra Space Storage and working directly with Rae! ... Read more
    David B. - 24 December 2025
    I have been renting a storage unit with Extra Space for about 18 months. The location is rather far from where I live, so I don’t go very frequently—which says a lot. It’s sort of a dead weight I am carrying. However, I had a very positive experience over the phone with Rae this afternoon (12/16/2025). I had a payment past due, and she was very understanding and warm. She immediately helped me to put a new card on file to be charged for the month. This has consistently been my experience with Extra Space. As a grad student, most months I am late on payment; yet, the staff at Extra Space is always very understanding. Plus, I’ve never been charged a penalty fee! The price for a unit rental seems high to me (hence only 4 stars), but I have nothing else to compare it to, and LA is an expensive city. And the customer service is of a high enough quality that I’m content to keep my rental with Extra Space until I have more time and space to empty out my unit. ... Read more
    Eve S. - 16 December 2025
    Kaay C. - 26 October 2025
    Doc C. - 18 October 2025
    I had a wonderful experience at this storage facility, thanks to the amazing customer service from Rae. From the moment I walked in, Rae greeted me with warmth and professionalism. They took the time to really listen to my needs, explained the different unit options clearly, and made sure I felt comfortable with my choice. What stood out most was Rae’s patience and attention to detail—no question felt too small, and every step of the process was handled with care. It’s rare to come across someone who genuinely goes above and beyond to make sure customers feel taken care of, but Rae did just that. The facility itself is clean, secure, and easy to access, but it’s Rae’s outstanding service that made the experience so smooth and stress-free. If you’re looking for storage with top-notch customer support, I definitely recommend coming here and asking for Rae! ... Read more
    Rozay V. - 25 September 2025
    Angel H. - 22 September 2025
    This is a good storage selection it's just I wish they had more ability for people with disabilities cuz it's really hard for people to go up those stairs you have some of the employees that work there especially the women and personalities are really nice ?????????????? ... Read more
    Ladonna U. - 18 July 2025
    Awesome Customer service at this location, Rae The store manager was very helpful and thorough in explaining the details of my unit and hours of operation very friendly, although the location of the Storage building looks a little questionable after speaking with Rae i was comfortable and confident with Storage. ... Read more
    Tabitha W. - 6 June 2025
    Lady at the front desk could and should have been more polite/professional. Apparently she could not find my reservation on-line & my ID or the directions given to me were not sufficient enough for her. After looking up my confirmation on email (which did not give anymore info than i originally gave her) she granted me access. I still had to go back and ask for lock (free with rental) and help with elevator. After that frustrating ordeal and access granted all was well. I did see a guy cleaning and facility was nice except for the homeless that claim the alley. I will not go alone as I don't feel very safe getting out the car, punching in the code with all the riff raff right outside the gate. It's so bad the alley can only be accessed one way as it's taken over by the homeless. ... Read more
    Kori W. - 5 April 2025
    I had the pleasure of talking to Ray at the Extra Space Storage located in Los Angeles on western. I just want you to know that she's very nice and person to talk to. Thanking you for having her as a part of your team working for your company. ... Read more
    Patricia G. - 27 March 2025
    Have been storing my personal and business items there for a year+, possibly the best storage facility we’ve ever used in LA; great parking, extremely clean, absolutely perfect location, gated & safest lot ever, and lots of space on local streets to move around if you’re using a large delivery truck. Spoke with Rae when I missed a payment and sorted it out easily and quickly, and they’re extremely professional on the phone including very responsive turnaround times for us out-of-country customers whose peace of mind and bang-for-your-buck needs are definitely at the peak of their customer service efforts. Thanks guys! ... Read more
    Richard B. - 20 February 2025
    While this was my first time at this location, I experienced technical difficulties reserving a unit. Even though the process took a little longer than usual the customer service was very good. Rae assured me everything would be taken care of & informed of everything thoroughly throughout the process. She’s very professional with a good attitude ! Because of that I actually had a good experience and the property is very clean. Staff is very helpful & understanding. ... Read more
    The D. - 9 February 2025
    I would definitely say this storage space has the best customer service of all the spaces I've used. There are always at least two staff members on property and they are quick to assist with anything I need or any questions I have. Rae is especially helpful! I've forgotten my key in the past and also has a broken key, and she is always kind, communicative and helps me out immediately. It's also very easy to access the units here. Would definitely recommend! ... Read more
    Satta B. - 25 November 2024

    About this facility

    Located at 5555 South Western Avenue in Los Angeles, this Extra Space Storage facility offers a range of convenient storage solutions to meet the needs of the local community. With small and medium unit sizes available, this facility is ideal for residents looking to declutter smaller living spaces or businesses in need of extra room for inventory. The indoor units are housed within a multi-level storage building and accessible via elevators, making it easy to load and unload your belongings.

    This Extra Space Storage facility prioritizes security with security cameras monitoring the premises and an onsite manager to assist customers and ensure a safe environment. The gated access adds another layer of protection. Additional amenities include contactless renting and the option for online payment, offering flexibility and convenience during the storage process. Parking is also available, making visits to the facility hassle-free.

    With its central location in Los Angeles, this facility is particularly well-suited for renters seeking secure, easily accessible storage in a bustling urban area.

    Price comparison

    See how this facility's unit prices compare to others in Los Angeles, broken down by size.

    Small $222/mo
    Location minimum Location maximum
    $15/mo $809/mo
    Medium $449/mo
    Location minimum Location maximum
    $49/mo $1449/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    81

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    56

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    61

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 81, Transit Score®: 56, Bike Score®: 61

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • 54th & Western

      Transportation 0.12 miles

    • Western & 54th

      Transportation 0.13 miles

    • Winchell's Donut House

      Food & Drinks 0.14 miles

    • Big Lots

      Shopping 0.15 miles

    • 76

      Services 0.15 miles

    • Pizza Hut

      Food & Drinks 0.16 miles

    • Slauson & Western

      Transportation 0.17 miles

    • Starbucks

      Food & Drinks 0.18 miles

    • Western & Slauson

      Transportation 0.19 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 5555 South Western Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m., Sun: 10 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 5555 South Western Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5555 South Western Avenue for specific restrictions and recommendations.

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