Public Storage - 1000 South Gene Autry Trail, Palm Springs, CA 92264

4.8/5 - 540 Reviews
Location:
1000 South Gene Autry Trail, Palm Springs, CA 92264
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1000 South Gene Autry Trail, Palm Springs, CA 92264

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $195/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $149/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $82/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up First Floor Access
    $63/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $206/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $239/mo
    12x29 Self Storage 348 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $301/mo
    12x29 Self Storage 348 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $249/mo
    10x29 Vehicle 290 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $275/mo
    10x25 Self Storage 250 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $254/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $317/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $227/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    540
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Tanisha was amazing. We called with about 45 minutes left in her shift. She stayed and showed us around. She explained every part of the contract and didn't rush us even though it was time for her to get off. The unit was extremely clean and everything that she had promised on the phone. She was friendly and professional. I highly recommend ... Read more
    gina c. - 2 June 2026
    Hello, I would like to thank all the staff that work for Deven storage. They have been nothing but professional, very upstanding, always keeping me on track and giving me reminders of when my payments are do. You us know as people get sidetracked, and I highly appreciate them. Always giving me a heads up. I wouldn't change your stuff for anyone else and once agiam i just want to say thank you for everything. Brenda ... Read more
    Brenda C. - 2 March 2026
    On march 2 Mrs. Tanisha helped me with my storage unit and I am so grateful for her patience and professionalism explaining everything to me in detail and walking me through the process step by step and be patient with me. In these hard times I am so blessed to have these helpful people put in my life, blessed on blessed on blessed…! Thank you Mrs. Tanisha for all your help. ... Read more
    William B. - 2 March 2026
    When I first met my wife, I had recently moved and was storing my household possessions with another storage company in Palm Desert. When my wife took one look at my storage situation, she urged me to check out Public Storage. I immediately moved over and rented two units. The facility is meticulous, temperature controlled, has high security and Tanisha is very helpful to my wife and me. I highly recommend Public Storage. Lawrence ... Read more
    Lawrence F. - 26 February 2026
    Adrianna was terrific when I started my account and got my unit. It was professional and painless. She should be teaching other employees because she answered every question, showed me the process and was smiling the whole time! She is what "Top of the Class" customer service represents. ... Read more
    A A. - 22 January 2026
    My husband and I had a very pleasant experience with dealing with Tanisha at public storage on Gene Autry. She was very professional and knowledgable about our situation and corrected it immediately. Thanks Tanisha. Janet ... Read more
    Jim T. - 3 October 2025
    Gigi G. - 27 September 2025
    Another VERY satisfactory day moving from #392 to #791. Only 2 hours to complete. Adrianne got me all set up for the move and explained the process very thoroughly. She gets a 10 on a scale of 5 as well. You run a very streamlined and efficient operation! ... Read more
    Joe R. - 5 September 2025
    Tanisha made moving in stress free and was incredibly helpful. I had a bad experience with long term storage at a place nearby and I feel great knowing she works here and think this is the best storage experience I’ve ever had. ... Read more
    Gorge H. - 29 August 2025
    George P. - 1 August 2025
    I was having a lot of trouble trying to organize this myself. Tanisha was a such a GREAT help!!!!! Tanisha went above and beyond to set this up for me. She is an Angel. For all of her hard work, I hope she gets a very large raise. I appreciate that this company has such great employees. I feel I have chosen wisely to choose public storage. ?????????? ... Read more
    DM.AG21 - 17 July 2025
    Chelsea T. - 2 June 2025
    We were very please with the customer service from Tanisha. We had several questions and she answered every one of them. If anyone is looking for great customer service at a storage facility in Palm Springs - this is the place to go! Ask for Tanisha! ... Read more
    Marc H. - 14 April 2025
    Public Storage in Palm Springs may look nice and new, but be warned: they’ll take advantage of you if you stick around. In less than two years, my rate has skyrocketed from under $200 to over $450 per month—a more than 125% increase with no real justification. There is no loyalty here, no willingness to negotiate, just endless price hikes. If you’re considering this place, be prepared for your rates to spiral out of control. Look elsewhere unless you’re okay with getting squeezed. Edit: Today, a regional manager called me, said he saw my review and let me know that there is nothing he can do about the rate increases. Then he ended the call by saying “is there anything else I can do for you?” ?? ... Read more
    David C. - 13 March 2025
    If I could give ZERO stars, I would. Public Storage is an absolute scam. In just one year, they more than doubled my storage fee from $208 to a staggering $453! No explanation, no justification—just pure corporate greed. They lure you in with reasonable rates, then jack up the prices once they’ve got you locked in. Their business model is simple: exploit loyal customers who don’t want the hassle of moving their belongings. And trust me, they count on you not wanting to go through the trouble. Customer service? Nonexistent. They’ll give you canned responses about “market rates” while completely ignoring the fact that this is a blatant bait-and-switch tactic. If you’re considering storing your things here—DON’T. Find a facility that values its customers instead of treating them like walking ATMs. Public Storage, you should be ashamed. ... Read more
    Frank D. - 12 March 2025
    After completing much of the legwork online, I went to the facility to finalize the rental, obtain a lock, and get access codes. I found the staff to be professional and helpful. I did have to return to the office twice because of glitches in gaining access and was welcomed each time. I like how the app on your phone controls access. The entire facility is clean inside and out. I highly recommend this location to anyone needing a storage facility. ... Read more
    J S. - 15 January 2025
    I had an unexpected and human experience last week which I wanted to share. After having a 4 month rental of a 10x10 climate controlled unit, I received an email advising of a 35% increase. I felt we were being price gouged! As online, the same unit was being rented significantly less. Was I being forced to leave? I called, and thanks to Tanisha, she worked with finance to waive the increase for 3 months. Very much appreciated, thank you Tanisha. Note to renters, you can avoid increases by paying 12 months in advance. ... Read more
    Bryan W. - 5 January 2025
    Tanisha was superb in assisting us with our rental unit. She was extremely professional and competent. Her easy demeanor and attention to detail was reassuring. Tanisha reconfirmed our codes and passwords. She answered our questions with confidence and clarified several terms. She is an outstanding example of a customer service professional. ... Read more
    Christina B. - 23 November 2024

    About this facility

    Located at 1000 South Gene Autry Trail in sunny Palm Springs, this Public Storage facility offers a range of storage units in small, medium, and large sizes to suit a variety of needs. Whether you're a local resident downsizing or a snowbird needing extra space for seasonal belongings, this facility provides a convenient and secure solution.

    This facility features modern amenities designed to protect your items and simplify your experience. The inclusion of climate-controlled units is especially beneficial in Palm Springs, where high desert temperatures can reach extreme levels. These units help safeguard temperature-sensitive items like electronics, wooden furniture, and important documents. For added convenience, options like drive-up access, indoor units, and first-floor access make loading and unloading straightforward. The property also offers RV storage for those seeking a safe spot to park their recreational vehicles when not in use.

    With 24/7 security cameras, an onsite manager, and the ability to pay online or rent units contactlessly, this Public Storage facility is tailored to meet the needs of both individuals and businesses. It’s an ideal choice for anyone seeking a reliable, accessible, and secure storage solution in the Palm Springs area.

    Price comparison

    See how this facility's unit prices compare to others in Palm Springs, broken down by size.

    Small $122/mo
    Location minimum Location maximum
    $15/mo $255/mo
    Medium $223/mo
    Location minimum Location maximum
    $47/mo $495/mo
    Large $271/mo
    Location minimum Location maximum
    $96/mo $1225/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    46

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    26

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    38

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 46, Transit Score®: 26, Bike Score®: 38

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Chef Tanya's Kitchen

      Food & Drinks 0.3 miles

    • DA Computers

      Shopping 0.36 miles

    • Oasis Plaza

      Shopping 0.36 miles

    • La Perlita Mexican Food

      Food & Drinks 0.38 miles

    • Walmart Supercenter

      Grocery Stores 0.39 miles

    • Raising Cane's

      Food & Drinks 0.51 miles

    • Shell

      Services 0.51 miles

    • Gene Autry Plaza

      Shopping 0.51 miles

    • T-Mobile

      Shopping 0.53 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1000 South Gene Autry Trail is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1000 South Gene Autry Trail, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1000 South Gene Autry Trail for specific restrictions and recommendations.

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